I tried this salon while on vacation on my way back to the airport. Had such a great experience! The girl did such a great job and everything was so clean. I even got a hot stone back massage while my nails were drying. Amazing! Read Less

We came in today for regular mani/pedis. This was our first visit and we were extremely pleased. The price was just a little more than what we pay in our area but it was so worth it!!! The staff was so friendly, salon was so clean and the hot stone massage was amazing. Can't wait to try a spa mani/pedi on our next visit to Serenity!!!! Read Less

My Wedding Party and I came here in October for manicures and pedicures. The staff were so nice and sweet! We all loved the pampering and the prices were just right. Would highly recommend to everybody! Read Less

Horrible experience here today. I give it two stars because the previous time I came here Eunice was a pleasure! The lady I got today was RUDE the entire time I was there. It was like she didn't want to do my nails. I hope it wasn't racial.  I can't give you her name because she never told me. Incidentally, there was a pungent fishy smell that smacks you in the face when you walk in. I won't be returning, but if you need your nails done, Eunice would be a great choice. Read Less

I've been going here for about a year and a love it. All of the manicurists and staff are very friendly and accommodating. Ive gotten both regular and gel manicures there and their color selection is pretty good. Don't think I'll go anywhere else for a pedicure. Read Less

Absolutely love this nail spa. I usually get my nails done here when I'm visiting my nana. I've tried a handful of different salons in the Montgomery County area but this one has them all beat. Firstly, the salon is immaculate and the tools are also sterile as well. I've only ever gotten gel manis here so I can't speak for any other service, but my mani always lasts at least 2 weeks without chipping or lifting. Steve, the manager/receptionist, is also always super friendly and so are the nail techs. The only con is that it's an hour and a half away from my home. Read Less

This place goes above and beyond! Alexa & I yelped a place to have our nails done and hit a jackpot! The place is so lovely and all the ladies extra friendly. They massage your feet and neck at no extra cost! It's all part of the deal! Read Less

I had pre booked an appointment for a very large group based on the opinions of a frequent customer who adores the salon. There were some "red flags" when I had pre booked but I let those signs slide. During our event, some of the women were kept waiting, even though their services they were desiring were known. During the last few minutes we were there, I noticed, based on the feedback from one of the women, that most of the girls didn't receive their massage as part of the gel manicure. When I spoke with the owner, he told me he was well aware! Well, why wasn't the salon proactive and addressed the issue themselves? One of the women showed up approximately a few minutes prior to closing time. The salon didn't cater to her and I enforced they provide her a gift card for the inconvience. The event cost $800, yet when I left the owner asked me "are you going to tip my girls?" That is completely rude and disrespectful, especially seeing about half of the girls tipped, which I saw with my own eyes. When I confronted the owner, he said he spoke to the girls and they said no. Since I wasn't receiving any services, I asked for a gift card allowing me to come back. That will be the ONLY REASON I step foot into the salon once again. Seeing the experience we had, I will no longer be a client of this salon.  It seems like walk ups were treated with more respect and prestige then my group. Read Less

So a bunch of us girls (15 to be exact)  were having a girls day out for a mani and pedi that was being sponsored by a company friend. One co-worker recommended  Serenity Nail Bar so we had booked our event 3 weeks prior to that appt. when i got there the place looked clean and decent and i went to the nail polish corner to pick my nail color and realized they don't even have those fake Nail Art  Display Chart  where all the nail colors where already painted to show what the colors looked liked on your nails for your convenience without having to go thru all the nail polish container and having to open them up one by one to see what the colors actually looked like(They did have pieces of paper cut up already  where u can swipe the nail polish on the paper to see what the colors looked like though).  I asked why they didn't have the fake nail display and the owner said coz they keep breaking( i don't know if they realize this that having customers open and close the nail polish container all the time to swipe them on the paper is gonna cost them more than having to just replace the fake nails display coz not everybody closes that nail polish container correctly and tightly  and the more people open and close them, the more the nail polish dries out which means then they would need to replace the whole entire nail polish). so when my coworker arrived(the one who recommended the place) i asked her what was so special about the place and she said "ooohhhh they give such good back massage when you get your manicure  done". so with me being pregnant , back aches and all got super excited to get my back massage and i keep seeing other walk ins getting their back massages too so i was pretty excited. I got my pedicure first and my coworker sitting next to me who got her pedicure 1st done way before me was still not done while I on the other hand was already done so i felt like my pedicure was rushed. So we then switched to a different area to get my nails done and when the lady was done painting my nails she then gave  the usual customary quick hand massage and then when she was done she said thank you and walked away. So here I am thinking to myself, is she coming back to give me my back massage or not? a couple minutes when by and nothing so i asked my coworker "were we not supposed to get a back massage coz i saw some co workers of mine get the massage and the other ones did not get them?  and she said they were supposed to give massage. I even asked the others if they got theirs and they said no. about 6 of us that was still there did not get the massage . so the lady who hosted the event asked the owner if we were supposed to get back massage or not and the owner said in  VERBATIM " yes its part of the service and Oh yeah i saw that some of your girls got the massage and the others did not get the massage".You are the owner  and you knew about it already that we did not get the massage and he even acknowledged it himself and yet decided not to do anything about it and just kept quiet until the moment that we had to ask him for it. 1st of all, we should not even have to ask for it if we were getting a massage or not if that was already part of your regular services that you give to every customer that gets a manicure done(its not like its the 1st time they are doing this service coz they do it everyday) .It even says there on their website - "Our experienced and licensed nail technicians are well equipped with the necessary skills to handle any nail care issue. All of our manicures include a cut, file, cuticles, arm massage, polish and a back rub. Whether you desire a manicure at our brand new Nail Bar or at a manicure table, you will be pampered with the finest service and complementary wine & champagne." So i just dont understand why they even forgot to do it in the 1st place and if he knew already, he should have reprimanded his workers and told them not to forget to do the back rub to the others that were still left at the nail salon. Heck, the other people that came in after us who weren't even part of our crew even got massages. For the amount of money that was spent for our event amounting to about $800+ you would have thought they would go up and beyond to cater us correctly. He did eventually give the massage himself  to us girls who never got it done in the 1st place.  Eventually the rest of the girls who were about to be done got their massage while at the drying station .  I surely will not be back to that establishment anymore due to the inconsistencies in their services.  They  just LOST about 15 potential clients that work nearby that could have come back to your nail salon again if only you had given a 1st good impression. Im not even sure if they were ready to handle that amount of people coming to their nail salon coz it sure looks like they were not prepared at all. Read Less

I've been going to Serenity for a weekly non-gel manicure for about six weeks now. After trying 4 mediocre salons nearby, I was relieved. All of the nail technicians I've had are so friendly and good at their jobs. It's easy to get an appointment and the managers treat customers and employees well. They have a good selection of gel and non-gel colors (which is lacking at some other local salons) and they also get seasonal color lines from the big polish brands. My manicures last all week and I'm usually in and out in about 40-45 minutes including drying time. I also really like that there's a great vibe in there all the time. The employees seem to genuinely like their jobs, their customers and each other, and there's always friendly conversation happening. I feel welcomed and appreciated every time I walk in and walk out. Read Less

This place absolutely blows!  I see a dozen empty chairs and they are mysteriously "unavailable".  I am an African American girl and they refused to serve me!  The GM says that they turn walkins away, but "I can try to squeeze you in" I have never heard of a business that does that!  In this day?  Turning away $50+?! They showed me an appt book with three appts.....for a dozen chairs!  I will never go back to this place........there are better salons to spend your money! Read Less

I stopped in to the nail bar today and had a wonderful experience. The staff are professional, friendly and welcoming. I watched another lady come in without an appointment requesting acrylic fill ins ( acrylics are not done at this location) and turn the story into "you just don't want to serve me because I'm black" which was truly mean to do to the quiet staff. The general manager even came out right away to try to explain to her that 1) acrylic isn't done here and showed her their brochure 2.) We are booked and showed her their appointments books. As the woman continued to call them racist and that they won't serve minorities (by the way they are also in a minority group) another black woman came out of the bathroom and then two other ladies came in with their schedules appointment tents. Proving that you need a reservation and that they service African Americans. She said she wrote a yelp review and the other clients and I in the room who witnessed this display of irrational and mean behavior said we would review this business with the truth. She got mad because they didn't offer services she wanted without an appointment. Don't know what she was doing embarassing herself and using the race cars like that for. And my nails look great! Read Less

I decided to try this place for an eyebrow wax since I was in the area...how bad could it be?? Well it was awful...one eyebrow is now shorter than the other n still have hairs that should have been plucked or waxed but she was huffy n seemed like she couldn't be bothered..There are plenty of other places in the area...I would not waste your time or money here at least for waxing. Read Less

We come here almost once a month. We come in big groups or just a couple people and we love it every time!! Best pedicures around!! They do great work and are so nice and accommodating! Completely recommend them. Read Less

Love it here. So clean. Everyone is so friendly. I'm in the restaurant business so my hands and feet are in rough shape. They were so nice and welcoming to me. I have been going here for the past three months straight and Claire has made my hands and feet actually look pretty. I will never go anywhere else! Read Less

Super clean and friendly people. My nails came out perfectly and they took their time without being overly slow. I came in as a walk in and they were able to take me within 10 minutes. Would definitely recommend to a friend. Read Less

Love this place!! Maybe a bit pricey but totally worth it. The front desk ppl are very helpful and the nail technicians have always done a great job - I've gotten manis (Halloween design!), pedis and gel. Read Less

This was possibly the best gel mani I have ever gotten. It never once chipped, peeled off or anything. I don't keep up with my nails and typically I just wait until they start to peel off or get damaged. These stayed put for weeks, leaving me to get them taken off. I was very impressed and surprised at the bad reviews. The place is large, clean and spacious. I like the bar seating for manicures. They also offer wine here which is always a nice touch. I brought my baby who started to cry while I was getting a pedi and they helped me get him out of his carrier, helped set me up to feed him and put my blanket around me for privacy. The staff was great. They give massages after the manis as well. The pedicure was very thorough and relaxing. Read Less

I am from Seattle visiting my daughter, son-in-law and new baby granddaughter. My daughter and I took a break from baby and my daughter treated us to a mani-pedi. I was so impressed with the service! The last pedi I had in Seattle was awful. Just the massage itself was fantastic. I highly recommend Serenity and will make a point to go there every time I visit! Read Less

i went in today for an eyebrow and lip wax and it was amazing. I think her name was Jenny. I have never left getting waxed so relaxed. the atmosphere is amazing and the technique used was just as such! highly recommend. Read Less

We walked in without an appointment.  The place was spacious and they served wine but you'll have to ask for it.  For a $35 pedicure you also get a massage that's about 6-7 minutes.  The nice surprise was that you also get a massage on your upper back and shoulder when you're sitting at the nails drying area.  Good service and clean salon but a bit pricey. Read Less

This place is great! It's nice, clean, and everyone there is so friendly and professional. My gel manicure always looks great and the hot stone massage with the pedicure is wonderful! I haven't gone anywhere else since I found this place. Read Less

I thought they were very nice but did not do a good job on my gel mani. I could tell when I got outside that they missed parts of my nail with the shiny top coat. And four days later they chipped. They did say they would repair any chips free of charge but I'm away visiting my sister so I will have to remove these and repaint. Waste of $30 which speaking of $30, the website said it was $25 gel mani for October and I was charged $30. I wouldn't go back for a gel mani.I do want to say I also had a pedicure and they did a great job with that. Been almost two weeks and still looks good. If I just wanted to get a pedi I would go here for that. Read Less

Excellent nail salon, definitely the best in the area! The Conshohocken location is wonderful but this new one is even better. So relaxing & clean. Well managed, friendly & considerate service always. I definitely won't be going anywhere else! Highly recommend. Read Less

Last minute decision to get old shellac removed. I'm not from the area and my cell phone had died, no back up with me. They were willing to charge it for me. Diane did an awesome job on manicure. They do a hot stone back massage, no extra cost. Read Less

This place is very nice and clean (nicer than a lot of the nail salons in the area). It is on the pricier side, but I really only get a mani/pedi as a treat, so I am willing to pay a little more for:- Very new, clean well decorated interior- A lot of extra services available (waxing, massages, facials, etc.)- The pampering (looooove the massages you get while you are getting the pedi, and then while your mani is drying)- Really nice and mellow atmosphere- Convience of it being right outside of ConshyThere are a couple drawbacks I have experienced on a couple of occasions, which is why I did not give it four or five stars:- The service can be inconsistent, sometimes I feel rushed and I don't get the massage when I see others getting it (even when I have made an appointment)- I also think your experience can be inconsistent based on who you get. Most are very friendly and want to you relax, but other are just rushing you through and make it clear they would rather not be there. My best experiences have been with the younger girls that work there...always friendly, always take their time and seem genuinely nice to the customers.- Sometimes they have kids' birthday parties here; dear lord, if you were planning on stopping for a de-stresser on your way home from work on a Friday and happen to have one of these parties come in, forget it. Had I known this the time it happened to me (actually the afternoon before my rehearsal dinner/night before my wedding), I would have gone somewhere else. That only stressed me out even more. A troop of about 10 came running and screaming in, since my friends and I were mid-pedi, we were stuck. All in all, a nice place to treat yourself to a mani/pedi or waxing (have not used the other services). My most recent visit was unbelievably relaxing and the ladies were very attentive, but I don't know if I just got luckly with the right technicians or because it was a slower day. Read Less

I wouldn't even give this place 1 star to be honest. I got my neck and chin waxed and the lady did so bad, at the end I she asked me to look at it I said there was so much blonde hair she missed she went back and tweezed it but left so much, she asked me to look at it again and I said there was still a lot of blonde hair, and she brought me to pay. And to top it off, it was 30.00 for a horrible job, bad customer service and bad waxing! Never again will I go here! Read Less