37 Reviews

Venetian Nails & Spa

Monroeville, Pennsylvania
Reviews
Autumn Bryant
28 May 2018
REPORT
I wish I could give a 0 they are terrible... they’re machine was off line so it kept declining my card she kept yelling in my face I’m a liar and broke then she fixed it and the payment went through s... Read More
I wish I could give a 0 they are terrible... they’re machine was off line so it kept declining my card she kept yelling in my face I’m a liar and broke then she fixed it and the payment went through she never apologized. The guy doing my nails was very unprofessional... Read Less
Olexus Sherwood
22 May 2018
REPORT
This is a very unprofessional establishment. She over plucked my eyebrows and the room they do it in is very sketchy. You lay on a wired chair with wash cloths covering it. While back there I saw that... Read More
This is a very unprofessional establishment. She over plucked my eyebrows and the room they do it in is very sketchy. You lay on a wired chair with wash cloths covering it. While back there I saw that they reuse the foam sandals for pedicures, which is unsanitary. Anyway I had told her I was unhappy with the job and she said she evened them out ( took half of each off and made patchy) my eyebrows were growing out and very thick. She RUINED THEM!! When I asked for a refund she called me racial slurs and banned me from my store. She said I know you people, meaning African American people. The most horrific experience of my life. So unprofessional and RACIST. DO NOT GO THERE AND SAVE YOUR MONEY! There are more horror stories from this nail salon, I hear them all the time due to me working near the mall. Read Less
Maryn Formley
16 May 2018
REPORT
This is my regular shop. I never have a problem being served. They are always full staffed. My nails always look nice when I leave.
sara lynn
27 Apr 2018
REPORT
I called for a appointment today and Requested a nail tech and I didn’t even get her!!!!! I got a full set and told the guy that I had a cut on one of my finger and he was extremely rough I was even b... Read More
I called for a appointment today and Requested a nail tech and I didn’t even get her!!!!! I got a full set and told the guy that I had a cut on one of my finger and he was extremely rough I was even bleeding when I left!! I told him I wanted slim nails and he didn’t listen they are big and bulky and not worth the money next time sadly because I really liked how they looked last time :( Read Less
melanie Mosco
15 Apr 2018
REPORT
Worst experience ever!!!! My nail was crooked and she refused to fix it.... when doing my brows she used the tiniest bit of wax and barely did anything at all and when I asked her to please fix that a... Read More
Worst experience ever!!!! My nail was crooked and she refused to fix it.... when doing my brows she used the tiniest bit of wax and barely did anything at all and when I asked her to please fix that as well, she told me if I wanted to be ugly then alright!!! I used to go there all the time when tony was there, but since he's gone that place is a mess!!! Read Less
Melanie Mosco
15 Apr 2018
REPORT
Worst experience ever!!!! My nail was crooked and she refused to fix it.... when doing my brows she used the tiniest bit of wax and barely did anything at all and when I asked her to please fix that a... Read More
Worst experience ever!!!! My nail was crooked and she refused to fix it.... when doing my brows she used the tiniest bit of wax and barely did anything at all and when I asked her to please fix that as well, she told me if I wanted to be ugly then alright!!! I used to go there all the time when tony was there, but since he's gone that place is a mess!!! Read Less
Ann Goins
27 Mar 2018
REPORT
Don't use there atm machine you will be charged by your bank. There is a sign stating free if you are a customer of nail shop. Not true. Called shop to state that I was charge for using their atm mach... Read More
Don't use there atm machine you will be charged by your bank. There is a sign stating free if you are a customer of nail shop. Not true. Called shop to state that I was charge for using their atm machine and one of their operators hang the phone up on me. They should tell customers that they don't except debit cards. Read Less
Daysha Taylor
17 Mar 2018
REPORT
Never again... Today was my first day here and when my sister and I arrive we were greeted at the door with an older woman. We told her we both wanted a full set and a pedicure. Soo my sister went to ... Read More
Never again... Today was my first day here and when my sister and I arrive we were greeted at the door with an older woman. We told her we both wanted a full set and a pedicure. Soo my sister went to get her pedicure first and I went to get my full set (by the older lady). Well as I am getting my nails glued on the lady stops doing my nails and runs to the front of the shop to tell someone else to come sit down so she could start her nails. As I’m patiently waiting for her to come back she tells me “10 more mins”. First thing I think is “ok 10 minutes wouldn’t hurt” but nooo 10 minutes turned into 15 minutes then into 20 minutes. Mind you all the only thing I’ve gotten so far was just the nails glued on nothing else!! Fast forward to me actually getting my nails done.... as she’s doing my nails (filing & buffering) she starts to get really rough with my fingers and pulling each finger. As I noticed her getting rough, my cuticles start hurt. When I peeked at my nails my cuticles were bleeding and the lady pretended as If she didn’t noticed as she chatted away and giggled with the older lady next to her. At the end of getting my nails done I noticed all of the nails were really big on me and the polish looked like they rushed. My overall experience there was horrible and I’ll never return because they are unprofessional and their prices does not match their own quality of work. Read Less
Malosa Raiderette
16 Mar 2018
REPORT
I personally only like Jennifer, I don't appreciate that they push for gel and higher priced services. It's also very insulting when they speak their language when they speak very well English. I'm on... Read More
I personally only like Jennifer, I don't appreciate that they push for gel and higher priced services. It's also very insulting when they speak their language when they speak very well English. I'm one having no problem telling them what *I WANT* I'm paying for it! But, I see lots of other customers offended. They really should change their ways of business. They'd be more successful. As far as cleanliness and quality they are awesome. And that to me is my main concern CLEANLINESS. Thank you for your time........ Read Less
Lauretta Kerber
22 Jan 2018
REPORT
Horrible. Worst nail salon. Rude technicians. First time look like 2nd grader did my nails and someone else had to redo took 3 and half hours! Tried again and had to go back next day and have redo... Read More
Horrible. Worst nail salon. Rude technicians. First time look like 2nd grader did my nails and someone else had to redo took 3 and half hours! Tried again and had to go back next day and have redone again! Don’t have time for shannigans! You know they r talking about you while they’ve doing your nails! Read Less
reala miller
3 Jan 2018
REPORT
I had the worst experience of my life at this salon. I went to this salon 1/1/17 for a nail repair the tech did not know what she was doing it took the acrylic 10 min to dry. Then she filed my skin to... Read More
I had the worst experience of my life at this salon. I went to this salon 1/1/17 for a nail repair the tech did not know what she was doing it took the acrylic 10 min to dry. Then she filed my skin to low. After she was done that night I went home and it broke I called the next and I advise the nail broke they said come in and they will fix it. I went back and the tried to send me to the same tech I advised I wanted a different person to do it. Well the next woman was no better she never removed the previous acrylic off my nail she just filed it down some and put the new tip on top. Then she got upset because I told her she was filing my skin and it hurt. Once she was done she put only 1 coat of polish and said I was done. When I asked her for a second coat she started to yell and say she gave me 2 coats. I had to show my other nail to her and tell her she didn't. Also I watch one of the tech pour lorel polish in opi polish bottle. She not only do they have horrible service but they are also false advertising. Read Less
Christina Baster
18 Dec 2017
REPORT
This is a magnificent space! I've gotten the gel nails very beautiful. Luxurious environment! Skilled staff. Plus: The tools here are super clean. I'll recommend the salon to my friends.
Lagger Calantha
14 Dec 2017
REPORT
I just started doing SNS nails at ViVi Nails spa last months. This nail boutique was adorable. Complimentary beverages so I chose a cold water. Very wonderful!They also were so attentive and swee... Read More
I just started doing SNS nails at ViVi Nails spa last months. This nail boutique was adorable. Complimentary beverages so I chose a cold water. Very wonderful!They also were so attentive and sweet. The services are within my range of prices. Would love to come back. Thank you! Read Less
Hebe Taylor
11 Dec 2017
REPORT
Today I had my first manicure and pedicure at ViVi Nails spa. Pleasant environment! When I walked through the door, I was greeted by staff. My nails were boring and they made it back good. And the ma... Read More
Today I had my first manicure and pedicure at ViVi Nails spa. Pleasant environment! When I walked through the door, I was greeted by staff. My nails were boring and they made it back good. And the manager was friendly and professional. The service here is impeccable and it's super cheap! They are always making fun me. My regular spot! Read Less
Adalia Evelyn
8 Dec 2017
REPORT
I've been looking for a new nail salon in Las Vegas and I found ViVi Nails spa. I absolutely loved my experience! They offered me drinks during my service ( water or coffee ). They kept I satisfie... Read More
I've been looking for a new nail salon in Las Vegas and I found ViVi Nails spa. I absolutely loved my experience! They offered me drinks during my service ( water or coffee ). They kept I satisfied during I was getting mani. And also were amazingly talented. I receive a beautiful mani/pedi. Thanks all ladies. I'm definitely coming back Read Less
Jenna R.
13 Jul 2017
REPORT
I did acrylic nails and they were fabulous!  The woman was efficient and listened to me when I explained what I wanted. The reason for the 3 stars is because I also had my toes done.  The place got v... Read More
I did acrylic nails and they were fabulous!  The woman was efficient and listened to me when I explained what I wanted. The reason for the 3 stars is because I also had my toes done.  The place got very busy and the woman, who was doing my toes, had a lot to get through.  Unfortunately, that took away from the effort on my gell toes.  The conversation regarding what I wanted was not understood and I did not get what I wanted. Read Less
Simone J.
4 Jul 2017
REPORT
We went here to get gel polish done and it was supposed to be pink and the lady did my nails blue after she told me she didn't like the shade pink i picked out. and then after she was done i told her ... Read More
We went here to get gel polish done and it was supposed to be pink and the lady did my nails blue after she told me she didn't like the shade pink i picked out. and then after she was done i told her i did not really like it and it wasn't done how i had asked, she told me i was being stupid. I told my mother who was paying for my nails and my mom complained and the lady smacked me and told me i was ungrateful. the lady doing my mothers nails and the woman doing mine kept arguing back and forth and started to fight. all i wanted was pink gel with a flower...  so when she finally said she'll fix it, she charged us extra to take it off and then the regular price for the gel polish and design so we paid double..never going back Read Less
Donna Kelton
19 Jun 2017
REPORT
Had a great time. The staff was friendly and playfully teasing each other, made the whole environment cheerful! Jennifer did a great job. Zoned out during my foot massage and now I have sparkly pretty... Read More
Had a great time. The staff was friendly and playfully teasing each other, made the whole environment cheerful! Jennifer did a great job. Zoned out during my foot massage and now I have sparkly pretty nails! Read Less
Stefani Ro
12 Jun 2017
REPORT
I would like to give an update... I went here and had a not such great experience, the nail tech was rude and my nails looked nothing like what I asked for... after expressing this the owner reached o... Read More
I would like to give an update... I went here and had a not such great experience, the nail tech was rude and my nails looked nothing like what I asked for... after expressing this the owner reached out and asked me to come back in to get my nails fixed... I decided to give them another chance and not allow ONE nail tech to ruin it for the entire shop. I just left, Tracy took such good care of me! She was super sweet and my nails looks great! Sooo, thank you for reaching out. I will come back to see Tracy! Read Less
Tammy H.
10 Jun 2017
REPORT
Nice technician. Social. Upbeat. Did exactly what I asked. Great quality im surprised tho last time I went a Full set was $25. This was $45
Chana Wallace
30 May 2017
REPORT
Spa pedicure my ass!!!! I could've went into my own kitchen and grated my feet like cheese! This place isn't worth the money. Biggest disappoint!!
Heaven North
24 Apr 2017
REPORT
This nail salon is beyond terrible, do not ever go here. They not only messed my nails up so badly and was nothing like I asked for they SCAMMED ME. I got a ombré acrylic set with gel and the woman sa... Read More
This nail salon is beyond terrible, do not ever go here. They not only messed my nails up so badly and was nothing like I asked for they SCAMMED ME. I got a ombré acrylic set with gel and the woman said it was $50 I should've known something was up when she wouldn't let me see my nails and her n an older woman her age were mumbling things in their language. when I left and already paid I saw my nails and went right back because my friends nails (which got so much more Don't to them) were way cheaper than mine and when I told them they told me to get out.NEVER EVER GO HEREE. Read Less
Tianna Trenchfield
8 Apr 2017
REPORT
The worst experience ever this was my First time here and they all had an attitude and was very rude. The guy who was doin my nails was even shouting at customers with an attitude they make you feel u... Read More
The worst experience ever this was my First time here and they all had an attitude and was very rude. The guy who was doin my nails was even shouting at customers with an attitude they make you feel unwelcomed. My nails are also crooked Don't waste your money. Read Less
Becky Stiffler
30 Mar 2017
REPORT
Ana was so amazing, I called @ 815pm and she stayed for me so that I could get my nails done before an early flight the next day. She did a beautiful job and I appreciated her staying until 930pm for ... Read More
Ana was so amazing, I called @ 815pm and she stayed for me so that I could get my nails done before an early flight the next day. She did a beautiful job and I appreciated her staying until 930pm for me!!! Def will be back Read Less
Brittany Harris
8 Feb 2017
REPORT
I used to go to this place all the time, they were great. After a couple years I went back there to get my nails done for MY WEDDING because they were always so good and this time they were awful. The... Read More
I used to go to this place all the time, they were great. After a couple years I went back there to get my nails done for MY WEDDING because they were always so good and this time they were awful. The guy was on his phone the whole time. Every nail was crooked and a different length. I asked them to fix them and they refused. They told me the problem was that my fingers are crooked. If that was the case then my nails would look horrible every time I get them done. Terrible place. Don't waste your time and money. Read Less
Erin C.
1 Feb 2017
REPORT
Way overpriced for a shellac manicure. Anytime I've been there the staff has been rude, and couldn't get the design done I wanted. Only reason giving it two stars is because the manicure does look nic... Read More
Way overpriced for a shellac manicure. Anytime I've been there the staff has been rude, and couldn't get the design done I wanted. Only reason giving it two stars is because the manicure does look nice but I've had it look this nice for less money. Read Less
Tara Martinez
4 Aug 2016
REPORT
Vivi nails is the best nail spot I've been to in a while. They are super sweet and actually talk to you. Thuy aka Tracey does my nails and is the best. She has done so many different designs for me... Read More
Vivi nails is the best nail spot I've been to in a while. They are super sweet and actually talk to you. Thuy aka Tracey does my nails and is the best. She has done so many different designs for me. At other places they make you feel like they don't have time for that. Also I take my grandma there as well and her sister Vivian does her nails. my grandma loves her. She is so gentle with her since she is older and more sensitive. Great place! Thank you Vivi nails. Read Less
Rachel Headrick
10 Jul 2016
REPORT
New Beautiful location, well deserved. I love love love this place and am so happy that Tracy. Vivian and Philip are finally in an amazing salon. I have been a customer of Tracy's for 2 years now and... Read More
New Beautiful location, well deserved. I love love love this place and am so happy that Tracy. Vivian and Philip are finally in an amazing salon. I have been a customer of Tracy's for 2 years now and can personally recommend each and every employee of this location to anyone who visits here. Trust me this will be your new home when it comes to pampering. Well worth a visit, trust me you wont be disappointed. Read Less
Louella Little
10 Jun 2016
REPORT
Awesome place, friendly and they did a great job! Denny did my pedicure deluxe with hot stone massage "thank you Denny"! Vivian did my nails with freehand nail designs. Love them! Thank you Vivian... Read More
Awesome place, friendly and they did a great job! Denny did my pedicure deluxe with hot stone massage "thank you Denny"! Vivian did my nails with freehand nail designs. Love them! Thank you Vivian! Phillip is the owner very nice, their are two others Tracy and Anna all very pleasant and fun! This will be my new nail salon :). The place is beautiful, clean and my feet and hands smell so good! :) xxx Lou Read Less
J P.
22 May 2016
REPORT
Wtf!? Stay away. I got a basic pedicure and a gel polish change and my total came to $58 before tip? A pedicure is $28 (which is a few bucks higher for a basic Asian salon pedicure). How did a gel pol... Read More
Wtf!? Stay away. I got a basic pedicure and a gel polish change and my total came to $58 before tip? A pedicure is $28 (which is a few bucks higher for a basic Asian salon pedicure). How did a gel polish (no mani, there was no cuticle care) cost $30??? Because they had to soak off my last? Or because they had to "cut down" my natural nails? I could have went to Artisan Spa and got a legit spa treatment for that price PLUS some spa water. I am outraged and will never ever return here. Plus I had grandma painting my toes and there were lots of Oops. In the past they offered you free drinks or bottled water and it was a nice place to go. Now you can't even find a polish purchased in the last 2 years. Old crusty bottles that are all separated and many generic brands. I will not return here again. For all I know they were Punking me charging me that much and I just didn't question it. The only and I mean ONLY thing they have going for them is they are open later than typical salons, and take the last client at 8 or so. Read Less
Jennifer G.
18 May 2016
REPORT
To have "spa" in the name is a misnomer.  I don't want to sound rude, but it is the typical Asian nail place.  About eight pedicure chairs and ten nail stations.  It has that acrylic smell to it and t... Read More
To have "spa" in the name is a misnomer.  I don't want to sound rude, but it is the typical Asian nail place.  About eight pedicure chairs and ten nail stations.  It has that acrylic smell to it and the typical busy and noisy feel going on.  There are a lot of colors to choose from that range in brand from higher end like OPI to low quality Wet and Wild.  I find that you get better service and more attention when they aren't as busy.  I've been rushed through a pedicure and also had them last almost an hour.  I think a lot depends on who you end up with as well.  They will try to up charge you, but for the most part aren't all that pushy with it.  Overall, about what you'd expect from a mall salon. Read Less
Kalina W.
23 Apr 2016
REPORT
I'm not sure why I keep coming back here. Today it was because 90s Nails was closed... But I really mean it this time. This is it for Venetian.I arrived at 12:10pm. I was told that the regular manicur... Read More
I'm not sure why I keep coming back here. Today it was because 90s Nails was closed... But I really mean it this time. This is it for Venetian.I arrived at 12:10pm. I was told that the regular manicure is $28, gel is $34, and because I wanted French, $40. So I got a pedicure for $34 and Gel French mani that was $40. The pedicure was nice, but I forgot to turn the massage chair on until midway through and nobody even offered. I wanted a French pedicure with a little design on my big toe. After I asked, she told me it was $6 extra for a design. SIX. Honestly, how much paint does a flower use? That's outrageous. So I nixed the design and just got a $34 pedicure. She did a good job.Next was my gel mani. I got no massage and no lotion with this $40 manicure. So essentially, paid for her to soak my hands in a bowl of fancy looking rock water and clip my cuticles. She also filed my nail extremely crooked and I had to ask her to even it out. I'm giving you $40. File my nail even. In the middle of my manicure, I started to cough up a lung... I've been battling a nasty head cold and felt bad that I had an episode in the middle of myMani. Only then was I offered a complimentary water... Which I graciously accepted the offer for..... And she forgot to bring me.... Until ten minutes after I stopped coughing.The hand slots with the black light for gel nails was disgusting. It could definitely use a good cleaning as there were nail particles and dust all through it. I didn't even put my hand down the whole way because it was so bad.By this time, it is 2:01. I know his because as I type this, I am still here waiting for my feet to dry, as I was told they needed another 20 minutes. $72 later (they were gracious enough to give me a $2 discount because I got a full set), I walked out petty disappointed. Don't waste your time or your money here, guys. Honestly, just go to 90's, where they accept credit cards and the ATM machine options aren't in incriminates of twenty. Maybe you will enjoy this place, as the staff is friendly and they always do a good job on my paint, but over a 2 hour wait and outrageous prices are not my idea of a good nail salon.Best part of the story- when I left the mall, 90s nails was open. I guess they open at 12 on Sunday's, after all. Read Less
Lena W.
4 Mar 2015
REPORT
Very poor customer service one of the ladies basically told me to leave and come back in 3 hours my first timetherthere would never go back there.and didnt get to have my nails done
Steph K.
20 Jul 2014
REPORT
DO NOT waste your time and money here. I used to go to this salon RELIGIOUSLY every 2 weeks for an acrylic fill or full set and pedicure back in 2010-2011. This salon used to be clean, modern, well-ke... Read More
DO NOT waste your time and money here. I used to go to this salon RELIGIOUSLY every 2 weeks for an acrylic fill or full set and pedicure back in 2010-2011. This salon used to be clean, modern, well-kept and professional where you could get an amazing mani/ pedi with full tip sets that lasted and lasted and looked amazing. They also offered free drinks so you could sit and relax, watch tv and have a nice expereince.  This is no longer the case as they have been re-staffed with a new group of rude, outrageous and incompetent workers. I went here on a whim to get a full acrylic set and pedicure for my sisters wedding. I unfortunately took a friend with me who also had to pay and endure the torture with me. Upon walking into the salon the woman who seemed to be "in charge" there was SO RUDE and practically screamed at us to sign in and choose what we wanted. Upon signing in and then telling her that I wanted french mani/pedi she then began to repeatedly ask me "pink or white tip?" over and over again. She was trying to UPCHARGE  me for a very expensive gel/shellac mani/pedi without my knowing. Unfortunately for her this was not my first rodeo at a salon and I knew what she was doing. I had to practically yell and be rude to tell her and each person who worked on my mani pedi that I only wanted an acrylic set and regular pedicure. It was ridiculous the way they were trying to work both myself and my friend into paying more for services we didnt want. In addition to this annoying and obnoxious issue that persisted throughout our 2 hours there, they advertised that there were drinks available for purchase...again yet another downfall from the previous owners and workers. The man who did my friend's pedicure and later my full set of tips was both unprofessional and disturbing. He would not stop talking to my friend and I (butting in on our conversation) and was making fun of us, mocking our voices and things we were saying. He apparently was trolling for tips and trying to be "funny" but it was both rude and INCREDIBLY unprofessional. While putting on my full set he pretended to CUT MY FINGERS OFF WITH THE NAIL SCISSORS and then laughed hysterically about it. I have NEVER EVER been treated so ridiculously at any professional place where I have ever paid for a service. On top of all of this, the standard procedures there are priced WAY too high for the crap quality of "service" there. A standard pedi was over 30.00 and the full set was also 35.00. I asked for a round set of acrylic tips with a french manicure. He put on square tips and cut them down to very awkward shapes, not even resembling rounded nails. If a nail salon cannot even produce the most standard and simple of manicures, they are certainly not worth anyone's time. I will NEVER EVER go back there and will spend my money elsewhere next time I feel like getting a mani or pedi done. Be sure to spread the word about this one, no one should be giving these people money for anything they are doing there. Read Less
D H.
26 Jan 2014
REPORT
AWFUL experience!I had not been to this salon in more than a year and after today, I remember why. It was incredibly dirty, prices are high and the nail techs are awful and rude. I requested to have a... Read More
AWFUL experience!I had not been to this salon in more than a year and after today, I remember why. It was incredibly dirty, prices are high and the nail techs are awful and rude. I requested to have acrylic removed and a gel mani. The women working there repeatedly tried to talk me into a number of services that I did not want. It took more than an hour and a half to have the acrylic removed and to have a gel mani. The nail tech "Annie" made it quite painful. Customer satisfaction was sorely lacking, as Annie pressed me as to why I did not have children, asked if i was too old, and continued to ask my age, even when i requested that she stop asking such inappropriate questions. I will NEVER return to this terrible salon. High prices & extremely poor customer service are two reasons to avoid this place at all costs. Read Less
D H.
26 Jan 2014
REPORT
Terrible experience! I had not been to this salon in more than a year and after today, I remember why. It was incredibly dirty, prices are high and the nail techs are awful and rude. I needed to have ... Read More
Terrible experience! I had not been to this salon in more than a year and after today, I remember why. It was incredibly dirty, prices are high and the nail techs are awful and rude. I needed to have acrylic removed and have a gel mani. it took more than an hour and a half and the girl made it quite painful. Customer satisfaction was sorely lacking, as the girl repeated pressed me as to why I did not have children, asked if i was too old, and continued to ask my age, even when i requested that she stop asking such inappropriate questions. I will NEVER return to this terrible salon. High prices & extremely poor customer service are two reasons to avoid this place. Read Less
Alexandra N.
3 May 2012
REPORT
Place charges for every little thing including buffing your nails or putting a top coat on. The only nice thing is that they offer you free drinks and a warm towel with every service. Place is very cl... Read More
Place charges for every little thing including buffing your nails or putting a top coat on. The only nice thing is that they offer you free drinks and a warm towel with every service. Place is very clean as well. Read Less
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(412) 856-8242
145 Mall Circle Drive
Monroeville Pennsylvania 15146
Business Hours
Monday
Mon
10:00AM-09:00AM
Tuesday
Tue
10:00AM-09:00AM
Wednesday
Wed
10:00AM-09:00AM
Thursday
Thu
10:00AM-09:00AM
Friday
Fri
10:00AM-09:00AM
Saturday
Sat
10:00AM-09:00AM
Sunday
Sun
12:00PM-24:00PM
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Venetian Nails & Spa

Monroeville, Pennsylvania
(37)
145 Mall Circle Drive
Monroeville Pennsylvania 15146
Monday
10:00AM-09:00AM
Tuesday
10:00AM-09:00AM
Wednesday
10:00AM-09:00AM
Thursday
10:00AM-09:00AM
Friday
10:00AM-09:00AM
Saturday
10:00AM-09:00AM
Sunday
12:00PM-24:00PM
Autumn Bryant
28 May 2018
REPORT
I wish I could give a 0 they are terrible... they’re machine was off line so it kept declining my card she kept yelling in my face I’m a liar and broke then she fixed it and the payment went through s... Read More
I wish I could give a 0 they are terrible... they’re machine was off line so it kept declining my card she kept yelling in my face I’m a liar and broke then she fixed it and the payment went through she never apologized. The guy doing my nails was very unprofessional... Read Less
Olexus Sherwood
22 May 2018
REPORT
This is a very unprofessional establishment. She over plucked my eyebrows and the room they do it in is very sketchy. You lay on a wired chair with wash cloths covering it. While back there I saw that... Read More
This is a very unprofessional establishment. She over plucked my eyebrows and the room they do it in is very sketchy. You lay on a wired chair with wash cloths covering it. While back there I saw that they reuse the foam sandals for pedicures, which is unsanitary. Anyway I had told her I was unhappy with the job and she said she evened them out ( took half of each off and made patchy) my eyebrows were growing out and very thick. She RUINED THEM!! When I asked for a refund she called me racial slurs and banned me from my store. She said I know you people, meaning African American people. The most horrific experience of my life. So unprofessional and RACIST. DO NOT GO THERE AND SAVE YOUR MONEY! There are more horror stories from this nail salon, I hear them all the time due to me working near the mall. Read Less
Maryn Formley
16 May 2018
REPORT
This is my regular shop. I never have a problem being served. They are always full staffed. My nails always look nice when I leave.
sara lynn
27 Apr 2018
REPORT
I called for a appointment today and Requested a nail tech and I didn’t even get her!!!!! I got a full set and told the guy that I had a cut on one of my finger and he was extremely rough I was even b... Read More
I called for a appointment today and Requested a nail tech and I didn’t even get her!!!!! I got a full set and told the guy that I had a cut on one of my finger and he was extremely rough I was even bleeding when I left!! I told him I wanted slim nails and he didn’t listen they are big and bulky and not worth the money next time sadly because I really liked how they looked last time :( Read Less
melanie Mosco
15 Apr 2018
REPORT
Worst experience ever!!!! My nail was crooked and she refused to fix it.... when doing my brows she used the tiniest bit of wax and barely did anything at all and when I asked her to please fix that a... Read More
Worst experience ever!!!! My nail was crooked and she refused to fix it.... when doing my brows she used the tiniest bit of wax and barely did anything at all and when I asked her to please fix that as well, she told me if I wanted to be ugly then alright!!! I used to go there all the time when tony was there, but since he's gone that place is a mess!!! Read Less
Melanie Mosco
15 Apr 2018
REPORT
Worst experience ever!!!! My nail was crooked and she refused to fix it.... when doing my brows she used the tiniest bit of wax and barely did anything at all and when I asked her to please fix that a... Read More
Worst experience ever!!!! My nail was crooked and she refused to fix it.... when doing my brows she used the tiniest bit of wax and barely did anything at all and when I asked her to please fix that as well, she told me if I wanted to be ugly then alright!!! I used to go there all the time when tony was there, but since he's gone that place is a mess!!! Read Less
Ann Goins
27 Mar 2018
REPORT
Don't use there atm machine you will be charged by your bank. There is a sign stating free if you are a customer of nail shop. Not true. Called shop to state that I was charge for using their atm mach... Read More
Don't use there atm machine you will be charged by your bank. There is a sign stating free if you are a customer of nail shop. Not true. Called shop to state that I was charge for using their atm machine and one of their operators hang the phone up on me. They should tell customers that they don't except debit cards. Read Less
Daysha Taylor
17 Mar 2018
REPORT
Never again... Today was my first day here and when my sister and I arrive we were greeted at the door with an older woman. We told her we both wanted a full set and a pedicure. Soo my sister went to ... Read More
Never again... Today was my first day here and when my sister and I arrive we were greeted at the door with an older woman. We told her we both wanted a full set and a pedicure. Soo my sister went to get her pedicure first and I went to get my full set (by the older lady). Well as I am getting my nails glued on the lady stops doing my nails and runs to the front of the shop to tell someone else to come sit down so she could start her nails. As I’m patiently waiting for her to come back she tells me “10 more mins”. First thing I think is “ok 10 minutes wouldn’t hurt” but nooo 10 minutes turned into 15 minutes then into 20 minutes. Mind you all the only thing I’ve gotten so far was just the nails glued on nothing else!! Fast forward to me actually getting my nails done.... as she’s doing my nails (filing & buffering) she starts to get really rough with my fingers and pulling each finger. As I noticed her getting rough, my cuticles start hurt. When I peeked at my nails my cuticles were bleeding and the lady pretended as If she didn’t noticed as she chatted away and giggled with the older lady next to her. At the end of getting my nails done I noticed all of the nails were really big on me and the polish looked like they rushed. My overall experience there was horrible and I’ll never return because they are unprofessional and their prices does not match their own quality of work. Read Less
Malosa Raiderette
16 Mar 2018
REPORT
I personally only like Jennifer, I don't appreciate that they push for gel and higher priced services. It's also very insulting when they speak their language when they speak very well English. I'm on... Read More
I personally only like Jennifer, I don't appreciate that they push for gel and higher priced services. It's also very insulting when they speak their language when they speak very well English. I'm one having no problem telling them what *I WANT* I'm paying for it! But, I see lots of other customers offended. They really should change their ways of business. They'd be more successful. As far as cleanliness and quality they are awesome. And that to me is my main concern CLEANLINESS. Thank you for your time........ Read Less
Lauretta Kerber
22 Jan 2018
REPORT
Horrible. Worst nail salon. Rude technicians. First time look like 2nd grader did my nails and someone else had to redo took 3 and half hours! Tried again and had to go back next day and have redo... Read More
Horrible. Worst nail salon. Rude technicians. First time look like 2nd grader did my nails and someone else had to redo took 3 and half hours! Tried again and had to go back next day and have redone again! Don’t have time for shannigans! You know they r talking about you while they’ve doing your nails! Read Less
reala miller
3 Jan 2018
REPORT
I had the worst experience of my life at this salon. I went to this salon 1/1/17 for a nail repair the tech did not know what she was doing it took the acrylic 10 min to dry. Then she filed my skin to... Read More
I had the worst experience of my life at this salon. I went to this salon 1/1/17 for a nail repair the tech did not know what she was doing it took the acrylic 10 min to dry. Then she filed my skin to low. After she was done that night I went home and it broke I called the next and I advise the nail broke they said come in and they will fix it. I went back and the tried to send me to the same tech I advised I wanted a different person to do it. Well the next woman was no better she never removed the previous acrylic off my nail she just filed it down some and put the new tip on top. Then she got upset because I told her she was filing my skin and it hurt. Once she was done she put only 1 coat of polish and said I was done. When I asked her for a second coat she started to yell and say she gave me 2 coats. I had to show my other nail to her and tell her she didn't. Also I watch one of the tech pour lorel polish in opi polish bottle. She not only do they have horrible service but they are also false advertising. Read Less
Christina Baster
18 Dec 2017
REPORT
This is a magnificent space! I've gotten the gel nails very beautiful. Luxurious environment! Skilled staff. Plus: The tools here are super clean. I'll recommend the salon to my friends.
Lagger Calantha
14 Dec 2017
REPORT
I just started doing SNS nails at ViVi Nails spa last months. This nail boutique was adorable. Complimentary beverages so I chose a cold water. Very wonderful!They also were so attentive and swee... Read More
I just started doing SNS nails at ViVi Nails spa last months. This nail boutique was adorable. Complimentary beverages so I chose a cold water. Very wonderful!They also were so attentive and sweet. The services are within my range of prices. Would love to come back. Thank you! Read Less
Hebe Taylor
11 Dec 2017
REPORT
Today I had my first manicure and pedicure at ViVi Nails spa. Pleasant environment! When I walked through the door, I was greeted by staff. My nails were boring and they made it back good. And the ma... Read More
Today I had my first manicure and pedicure at ViVi Nails spa. Pleasant environment! When I walked through the door, I was greeted by staff. My nails were boring and they made it back good. And the manager was friendly and professional. The service here is impeccable and it's super cheap! They are always making fun me. My regular spot! Read Less
Adalia Evelyn
8 Dec 2017
REPORT
I've been looking for a new nail salon in Las Vegas and I found ViVi Nails spa. I absolutely loved my experience! They offered me drinks during my service ( water or coffee ). They kept I satisfie... Read More
I've been looking for a new nail salon in Las Vegas and I found ViVi Nails spa. I absolutely loved my experience! They offered me drinks during my service ( water or coffee ). They kept I satisfied during I was getting mani. And also were amazingly talented. I receive a beautiful mani/pedi. Thanks all ladies. I'm definitely coming back Read Less
Jenna R.
13 Jul 2017
REPORT
I did acrylic nails and they were fabulous!  The woman was efficient and listened to me when I explained what I wanted. The reason for the 3 stars is because I also had my toes done.  The place got v... Read More
I did acrylic nails and they were fabulous!  The woman was efficient and listened to me when I explained what I wanted. The reason for the 3 stars is because I also had my toes done.  The place got very busy and the woman, who was doing my toes, had a lot to get through.  Unfortunately, that took away from the effort on my gell toes.  The conversation regarding what I wanted was not understood and I did not get what I wanted. Read Less
Simone J.
4 Jul 2017
REPORT
We went here to get gel polish done and it was supposed to be pink and the lady did my nails blue after she told me she didn't like the shade pink i picked out. and then after she was done i told her ... Read More
We went here to get gel polish done and it was supposed to be pink and the lady did my nails blue after she told me she didn't like the shade pink i picked out. and then after she was done i told her i did not really like it and it wasn't done how i had asked, she told me i was being stupid. I told my mother who was paying for my nails and my mom complained and the lady smacked me and told me i was ungrateful. the lady doing my mothers nails and the woman doing mine kept arguing back and forth and started to fight. all i wanted was pink gel with a flower...  so when she finally said she'll fix it, she charged us extra to take it off and then the regular price for the gel polish and design so we paid double..never going back Read Less
Donna Kelton
19 Jun 2017
REPORT
Had a great time. The staff was friendly and playfully teasing each other, made the whole environment cheerful! Jennifer did a great job. Zoned out during my foot massage and now I have sparkly pretty... Read More
Had a great time. The staff was friendly and playfully teasing each other, made the whole environment cheerful! Jennifer did a great job. Zoned out during my foot massage and now I have sparkly pretty nails! Read Less
Stefani Ro
12 Jun 2017
REPORT
I would like to give an update... I went here and had a not such great experience, the nail tech was rude and my nails looked nothing like what I asked for... after expressing this the owner reached o... Read More
I would like to give an update... I went here and had a not such great experience, the nail tech was rude and my nails looked nothing like what I asked for... after expressing this the owner reached out and asked me to come back in to get my nails fixed... I decided to give them another chance and not allow ONE nail tech to ruin it for the entire shop. I just left, Tracy took such good care of me! She was super sweet and my nails looks great! Sooo, thank you for reaching out. I will come back to see Tracy! Read Less
Tammy H.
10 Jun 2017
REPORT
Nice technician. Social. Upbeat. Did exactly what I asked. Great quality im surprised tho last time I went a Full set was $25. This was $45
Chana Wallace
30 May 2017
REPORT
Spa pedicure my ass!!!! I could've went into my own kitchen and grated my feet like cheese! This place isn't worth the money. Biggest disappoint!!
Heaven North
24 Apr 2017
REPORT
This nail salon is beyond terrible, do not ever go here. They not only messed my nails up so badly and was nothing like I asked for they SCAMMED ME. I got a ombré acrylic set with gel and the woman sa... Read More
This nail salon is beyond terrible, do not ever go here. They not only messed my nails up so badly and was nothing like I asked for they SCAMMED ME. I got a ombré acrylic set with gel and the woman said it was $50 I should've known something was up when she wouldn't let me see my nails and her n an older woman her age were mumbling things in their language. when I left and already paid I saw my nails and went right back because my friends nails (which got so much more Don't to them) were way cheaper than mine and when I told them they told me to get out.NEVER EVER GO HEREE. Read Less
Tianna Trenchfield
8 Apr 2017
REPORT
The worst experience ever this was my First time here and they all had an attitude and was very rude. The guy who was doin my nails was even shouting at customers with an attitude they make you feel u... Read More
The worst experience ever this was my First time here and they all had an attitude and was very rude. The guy who was doin my nails was even shouting at customers with an attitude they make you feel unwelcomed. My nails are also crooked Don't waste your money. Read Less
Becky Stiffler
30 Mar 2017
REPORT
Ana was so amazing, I called @ 815pm and she stayed for me so that I could get my nails done before an early flight the next day. She did a beautiful job and I appreciated her staying until 930pm for ... Read More
Ana was so amazing, I called @ 815pm and she stayed for me so that I could get my nails done before an early flight the next day. She did a beautiful job and I appreciated her staying until 930pm for me!!! Def will be back Read Less
Brittany Harris
8 Feb 2017
REPORT
I used to go to this place all the time, they were great. After a couple years I went back there to get my nails done for MY WEDDING because they were always so good and this time they were awful. The... Read More
I used to go to this place all the time, they were great. After a couple years I went back there to get my nails done for MY WEDDING because they were always so good and this time they were awful. The guy was on his phone the whole time. Every nail was crooked and a different length. I asked them to fix them and they refused. They told me the problem was that my fingers are crooked. If that was the case then my nails would look horrible every time I get them done. Terrible place. Don't waste your time and money. Read Less
Erin C.
1 Feb 2017
REPORT
Way overpriced for a shellac manicure. Anytime I've been there the staff has been rude, and couldn't get the design done I wanted. Only reason giving it two stars is because the manicure does look nic... Read More
Way overpriced for a shellac manicure. Anytime I've been there the staff has been rude, and couldn't get the design done I wanted. Only reason giving it two stars is because the manicure does look nice but I've had it look this nice for less money. Read Less
Tara Martinez
4 Aug 2016
REPORT
Vivi nails is the best nail spot I've been to in a while. They are super sweet and actually talk to you. Thuy aka Tracey does my nails and is the best. She has done so many different designs for me... Read More
Vivi nails is the best nail spot I've been to in a while. They are super sweet and actually talk to you. Thuy aka Tracey does my nails and is the best. She has done so many different designs for me. At other places they make you feel like they don't have time for that. Also I take my grandma there as well and her sister Vivian does her nails. my grandma loves her. She is so gentle with her since she is older and more sensitive. Great place! Thank you Vivi nails. Read Less
Rachel Headrick
10 Jul 2016
REPORT
New Beautiful location, well deserved. I love love love this place and am so happy that Tracy. Vivian and Philip are finally in an amazing salon. I have been a customer of Tracy's for 2 years now and... Read More
New Beautiful location, well deserved. I love love love this place and am so happy that Tracy. Vivian and Philip are finally in an amazing salon. I have been a customer of Tracy's for 2 years now and can personally recommend each and every employee of this location to anyone who visits here. Trust me this will be your new home when it comes to pampering. Well worth a visit, trust me you wont be disappointed. Read Less
Louella Little
10 Jun 2016
REPORT
Awesome place, friendly and they did a great job! Denny did my pedicure deluxe with hot stone massage "thank you Denny"! Vivian did my nails with freehand nail designs. Love them! Thank you Vivian... Read More
Awesome place, friendly and they did a great job! Denny did my pedicure deluxe with hot stone massage "thank you Denny"! Vivian did my nails with freehand nail designs. Love them! Thank you Vivian! Phillip is the owner very nice, their are two others Tracy and Anna all very pleasant and fun! This will be my new nail salon :). The place is beautiful, clean and my feet and hands smell so good! :) xxx Lou Read Less
J P.
22 May 2016
REPORT
Wtf!? Stay away. I got a basic pedicure and a gel polish change and my total came to $58 before tip? A pedicure is $28 (which is a few bucks higher for a basic Asian salon pedicure). How did a gel pol... Read More
Wtf!? Stay away. I got a basic pedicure and a gel polish change and my total came to $58 before tip? A pedicure is $28 (which is a few bucks higher for a basic Asian salon pedicure). How did a gel polish (no mani, there was no cuticle care) cost $30??? Because they had to soak off my last? Or because they had to "cut down" my natural nails? I could have went to Artisan Spa and got a legit spa treatment for that price PLUS some spa water. I am outraged and will never ever return here. Plus I had grandma painting my toes and there were lots of Oops. In the past they offered you free drinks or bottled water and it was a nice place to go. Now you can't even find a polish purchased in the last 2 years. Old crusty bottles that are all separated and many generic brands. I will not return here again. For all I know they were Punking me charging me that much and I just didn't question it. The only and I mean ONLY thing they have going for them is they are open later than typical salons, and take the last client at 8 or so. Read Less
Jennifer G.
18 May 2016
REPORT
To have "spa" in the name is a misnomer.  I don't want to sound rude, but it is the typical Asian nail place.  About eight pedicure chairs and ten nail stations.  It has that acrylic smell to it and t... Read More
To have "spa" in the name is a misnomer.  I don't want to sound rude, but it is the typical Asian nail place.  About eight pedicure chairs and ten nail stations.  It has that acrylic smell to it and the typical busy and noisy feel going on.  There are a lot of colors to choose from that range in brand from higher end like OPI to low quality Wet and Wild.  I find that you get better service and more attention when they aren't as busy.  I've been rushed through a pedicure and also had them last almost an hour.  I think a lot depends on who you end up with as well.  They will try to up charge you, but for the most part aren't all that pushy with it.  Overall, about what you'd expect from a mall salon. Read Less
Kalina W.
23 Apr 2016
REPORT
I'm not sure why I keep coming back here. Today it was because 90s Nails was closed... But I really mean it this time. This is it for Venetian.I arrived at 12:10pm. I was told that the regular manicur... Read More
I'm not sure why I keep coming back here. Today it was because 90s Nails was closed... But I really mean it this time. This is it for Venetian.I arrived at 12:10pm. I was told that the regular manicure is $28, gel is $34, and because I wanted French, $40. So I got a pedicure for $34 and Gel French mani that was $40. The pedicure was nice, but I forgot to turn the massage chair on until midway through and nobody even offered. I wanted a French pedicure with a little design on my big toe. After I asked, she told me it was $6 extra for a design. SIX. Honestly, how much paint does a flower use? That's outrageous. So I nixed the design and just got a $34 pedicure. She did a good job.Next was my gel mani. I got no massage and no lotion with this $40 manicure. So essentially, paid for her to soak my hands in a bowl of fancy looking rock water and clip my cuticles. She also filed my nail extremely crooked and I had to ask her to even it out. I'm giving you $40. File my nail even. In the middle of my manicure, I started to cough up a lung... I've been battling a nasty head cold and felt bad that I had an episode in the middle of myMani. Only then was I offered a complimentary water... Which I graciously accepted the offer for..... And she forgot to bring me.... Until ten minutes after I stopped coughing.The hand slots with the black light for gel nails was disgusting. It could definitely use a good cleaning as there were nail particles and dust all through it. I didn't even put my hand down the whole way because it was so bad.By this time, it is 2:01. I know his because as I type this, I am still here waiting for my feet to dry, as I was told they needed another 20 minutes. $72 later (they were gracious enough to give me a $2 discount because I got a full set), I walked out petty disappointed. Don't waste your time or your money here, guys. Honestly, just go to 90's, where they accept credit cards and the ATM machine options aren't in incriminates of twenty. Maybe you will enjoy this place, as the staff is friendly and they always do a good job on my paint, but over a 2 hour wait and outrageous prices are not my idea of a good nail salon.Best part of the story- when I left the mall, 90s nails was open. I guess they open at 12 on Sunday's, after all. Read Less
Lena W.
4 Mar 2015
REPORT
Very poor customer service one of the ladies basically told me to leave and come back in 3 hours my first timetherthere would never go back there.and didnt get to have my nails done
Steph K.
20 Jul 2014
REPORT
DO NOT waste your time and money here. I used to go to this salon RELIGIOUSLY every 2 weeks for an acrylic fill or full set and pedicure back in 2010-2011. This salon used to be clean, modern, well-ke... Read More
DO NOT waste your time and money here. I used to go to this salon RELIGIOUSLY every 2 weeks for an acrylic fill or full set and pedicure back in 2010-2011. This salon used to be clean, modern, well-kept and professional where you could get an amazing mani/ pedi with full tip sets that lasted and lasted and looked amazing. They also offered free drinks so you could sit and relax, watch tv and have a nice expereince.  This is no longer the case as they have been re-staffed with a new group of rude, outrageous and incompetent workers. I went here on a whim to get a full acrylic set and pedicure for my sisters wedding. I unfortunately took a friend with me who also had to pay and endure the torture with me. Upon walking into the salon the woman who seemed to be "in charge" there was SO RUDE and practically screamed at us to sign in and choose what we wanted. Upon signing in and then telling her that I wanted french mani/pedi she then began to repeatedly ask me "pink or white tip?" over and over again. She was trying to UPCHARGE  me for a very expensive gel/shellac mani/pedi without my knowing. Unfortunately for her this was not my first rodeo at a salon and I knew what she was doing. I had to practically yell and be rude to tell her and each person who worked on my mani pedi that I only wanted an acrylic set and regular pedicure. It was ridiculous the way they were trying to work both myself and my friend into paying more for services we didnt want. In addition to this annoying and obnoxious issue that persisted throughout our 2 hours there, they advertised that there were drinks available for purchase...again yet another downfall from the previous owners and workers. The man who did my friend's pedicure and later my full set of tips was both unprofessional and disturbing. He would not stop talking to my friend and I (butting in on our conversation) and was making fun of us, mocking our voices and things we were saying. He apparently was trolling for tips and trying to be "funny" but it was both rude and INCREDIBLY unprofessional. While putting on my full set he pretended to CUT MY FINGERS OFF WITH THE NAIL SCISSORS and then laughed hysterically about it. I have NEVER EVER been treated so ridiculously at any professional place where I have ever paid for a service. On top of all of this, the standard procedures there are priced WAY too high for the crap quality of "service" there. A standard pedi was over 30.00 and the full set was also 35.00. I asked for a round set of acrylic tips with a french manicure. He put on square tips and cut them down to very awkward shapes, not even resembling rounded nails. If a nail salon cannot even produce the most standard and simple of manicures, they are certainly not worth anyone's time. I will NEVER EVER go back there and will spend my money elsewhere next time I feel like getting a mani or pedi done. Be sure to spread the word about this one, no one should be giving these people money for anything they are doing there. Read Less
D H.
26 Jan 2014
REPORT
AWFUL experience!I had not been to this salon in more than a year and after today, I remember why. It was incredibly dirty, prices are high and the nail techs are awful and rude. I requested to have a... Read More
AWFUL experience!I had not been to this salon in more than a year and after today, I remember why. It was incredibly dirty, prices are high and the nail techs are awful and rude. I requested to have acrylic removed and a gel mani. The women working there repeatedly tried to talk me into a number of services that I did not want. It took more than an hour and a half to have the acrylic removed and to have a gel mani. The nail tech "Annie" made it quite painful. Customer satisfaction was sorely lacking, as Annie pressed me as to why I did not have children, asked if i was too old, and continued to ask my age, even when i requested that she stop asking such inappropriate questions. I will NEVER return to this terrible salon. High prices & extremely poor customer service are two reasons to avoid this place at all costs. Read Less
D H.
26 Jan 2014
REPORT
Terrible experience! I had not been to this salon in more than a year and after today, I remember why. It was incredibly dirty, prices are high and the nail techs are awful and rude. I needed to have ... Read More
Terrible experience! I had not been to this salon in more than a year and after today, I remember why. It was incredibly dirty, prices are high and the nail techs are awful and rude. I needed to have acrylic removed and have a gel mani. it took more than an hour and a half and the girl made it quite painful. Customer satisfaction was sorely lacking, as the girl repeated pressed me as to why I did not have children, asked if i was too old, and continued to ask my age, even when i requested that she stop asking such inappropriate questions. I will NEVER return to this terrible salon. High prices & extremely poor customer service are two reasons to avoid this place. Read Less
Alexandra N.
3 May 2012
REPORT
Place charges for every little thing including buffing your nails or putting a top coat on. The only nice thing is that they offer you free drinks and a warm towel with every service. Place is very cl... Read More
Place charges for every little thing including buffing your nails or putting a top coat on. The only nice thing is that they offer you free drinks and a warm towel with every service. Place is very clean as well. Read Less
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