Unique Nails is over. They used to be quite good, but from their decade old awards to their nasty employees, they have become a chop shop. No sense even making an appointment cuz you wait 2o minutes anyway. I used to go in weekly but I'm just so sick of them yelling across the room in Vietnamese and doing a mediocre job AT BEST that I'll gladly pay the extra $5 to get a real pedicure at the Nail House. Peace. Nothing unique about this place except that I will NEVER return. Read Less

I love this place! I've been a loyal customer for years! All nail techs are very talented. Another great thing I really appreciate is that they're so patient when I bring my girls with me! Service is great always! Not to mention I always and I mean always get tons of compliments and my sets always lasts me over 3 weeks and I have yet for a nail to break on me! Read Less

I usually do my own nails, so I'm not a frequent customer here, but have been here multiple times over the years. The service really depends on who is doing your nails. Mimi usually does a very good job on my pedicure and Don is good with gel nails. Also, the nail polish selection is terrible, don't expect to find any of new colors from Essie or OPI. Staple colors are also not available. The lady at front desk, I think she is the owner can seems rude at times.What I feel is lacking here is some basic customer service skills. If you are looking for a fast nail service and don't mind the ambience much, this is a OK place. But for the same amount of money you can get a much better service at The Nail House which is 2 mins from this place. Read Less

When I first started going to Unique nails I was sent to the second table, I believe his name is Dan or Don. I never had a bad experience with my nails or my pedicures. I aways go to him. The salon is very clean and has nice pleasant employees the Music is very nice and I enjoy my time when I'm there. Read Less

I always have a great experience with the techs that do my acrylic fills and gel manis. I've gone other places out of necessity/convenience that always remind me of the time Unique Nails puts into their work. Love it here and won't go anywhere else! Read Less

I love this place!! I've tried a few other local places and wasn't loving them! Tried here with a friend and absolutely loved it! They fixed the horrible job the last place did on my nails! I'll never go anywhere else Read Less

Good news first. I accidently stumbled upon this place pre holidays and discovered chrome nails. I had a rather unfriendly girl who did an awesome job to give me silver nails. I left the place raving "woah! Nails are a science!"Bad News. Encouraged by first encounter I came back in 2 weeks to discover something new by these nail scientists. I got an older lady with a certain mother goose quality to her. I was super excited to get my matte nails as I sat next to 2 ladies who were dipping their nails in colored powders and bringing out some awesomeness. I saw the electric file being used on my nails for first time to remove gel nail polish (I though "where have I been? This must be new normal") realizing only later that its generally for acrylic nails. I wasn't scared coz I am gifted with strong thick nails. Once nail was ready mother goose applied gel color of my choice, 3 layers. Then came the part I was excited for matte top coat. I cud hardly wait 60 sec before I get my awesome new matte nails, thanks to mom goose. I had lot of faith in mother goose as she was older, appeared calm and through. As I took my nails out of UV lamp my heart sank to my knees, my nails were covered in bubbles, all 4 layers of gel nail paint ! I knew there is no fixing this. My fears further reassured by the fact that mother goose, who was nice and small chatting in English until this point, decided to start speaking in native tongue to the guy next to us.  As a speaker of 3 languages, long term native of NYC, I know how the '2nd language advantage' is used to communicate 'stuff you don't want others to understand'. The panic in mother goose's voice however, was clear! At this time the guy next to us was doing a magnet design trick on my neighbor's nails. Surly, he will know how to fix this minor bubble fiasco. Confident science guy told mother goose how to fix it in their language. He looked at me smiled and said "Another coat and it will be fine".Me- 'How silly of me to doubt nail scientists'!  It was not fine. Another coat... more bubbles, now with 5 layers of set gel polish. I decided to voice my concerns ... that's where things went south. Science guy said "is how it is", "is matte", "it ok" ... "it happen coz you no get manicure" ... It's my fault, of course. My neighbors looked sad for me.  I asked mother goose to remove it and just do a regular gel. But as she removed last bit of my nail and reached nail bed with electric drill, I decided not to put anything on my now paper thin nails. Me- "I don't think I should put anything on now", Science guy- "You no have to get get it ok"  Mother goose asked me if I was ok as she saw the tears in my eyes. I paid 5 $, I guess, I got a discount to get rid of my nails. I cried in my car, and decided to call and tell a friend my sad story. She picked up the phone and told me that she had a fight with her boyfriend, she hates her job and her house. I wiped my tears and thought "It's just nails...... I will complaint to internet" Read Less

I have been a loyal client for seven years. The staff is always happy and helpful, and they do a great job with nails and waxing! The salon is always expanding their color and product selection. They have the largest selection that I've ever seen. Read Less

Longest waits ever !! Who has the time ?? I used to come here often because of the great results every time I got my nails done. Never again. I tried coming on three different occasions and waited more than 20 minutes before giving up each time. I gave them 3 chances to get their staffing right. On the 3rd try I scheduled an appointment - still had to wait and once more, still didn't get seen. I had to end up going to another salon to get my nails done. Will never come back and will not recommend anyone to go here, unless you have all the time in the world to waste. Read Less

The only thing that upsets me about this place is that they pick and choose who they greet/say goodbye/show good customer service to. I walked into the establishment and the techs looked up and then looked back down w/out saying a word to me. I had an appointment so I went to the wall, picked out a color (their selection is unimpressive) and sat on the chair. I felt embarrassed but I tried to play it cool. After about 10 minutes, one person finally came over (only because she had to seat another customer at the nail dryer that was right next to me) and told me that my nail tech would be with me soon. After that, each woman that walked in after me was greeted with smiles and pure joy. That was really saddening and I don't like jumping to conclusions, but let's just say I think I understand why they didn't feel like greeting ME in particular........Michelle is extremely jovial and is the best nail technician that I have ever come across. Not only is she warm and open, but she is very skilled! I moved to PA from NJ and was reluctant to try out a new place. (Prior to coming to Unique nails, I would drive back to NJ to my normal spot - crazy, I know!)I only come because Michelle is nice and talented. If not for her, I would look for another nail salon that practices GOOD customer service to ALL customers and not just those who look a certain way. Read Less

I got a pedi yesterday and was thoroughly satisfied. I had a gentleman. He massaged my legs and feet with hot stones! Rubbed them down with warm oil!!! Very relaxing. They use the machine with the pad to smooth your feet since salon can't use razors. My feet were smooth but could have been a little smoother. he was very quick. I was out in under an hour. Good customer service. My  new spot. Enjoy Read Less

I went to UN one hour before closing and asked for a mani-pedi as I walked in. They told me to pick a color and seated me. Once the service began, for some reason the "head-lady-in-charge" I assume found out I was there for both a mani and a pedi and she seemed angry about it and got all angry, raising her voice to me about how there was no time for both. My policy is to kill angry people with kindness so I told her no problem just do my pedi then and she angrily began yelling things to the girl doing my pedi in Vietnamese. So I told her I could not understand her...in Ukrainian. This lady is mean. Don't go here. Read Less

I came in on my lunch break today to simply get an eyebrow wax. The woman tells me it will be a couple of minutes...a couple...not five not ten. So I'm standing there waiting she takes another woman back to the waxing room. This woman comes out the lady sees me still standing there waiting , proceeds to check the other woman out and schedule her next appointment. She doesn't acknowledge me or say be with you in a second..nothing.Then as I think she's going to take me back..nope! She goes up to two other women sitting at the dryer who have already had their nails done and seemingly are just hanging around at the salon and asks which one of you is getting waxed and proceeds to take them back. Really? Really...!? I stopped the woman and I told her you know you should have told me you were going to have me standing here for twenty minutes or tell me how many people were ahead of me. No apology,No nothing so I walked out and will never go back. I have been to many nail salons and have never been ignored like this or not been told the truth about how long I will be waiting. Read Less

Came here to get a gel manicure and it was the WORST manicure I have ever had. She didn't even touch my cuticles!! She also didn't even put on a full base coat for the nails. Such a bad experience, and now it is 5 days later and the gels are coming off. No surprise since they didn't even have a base coat. The person doing my nails got up every minute or two to answer the phones or take care of another customer. Terrible experience- never going back Read Less

I came to this place on a Friday afternoon and was able to get a french manicure and pedicure right away. The pedicure was average- they do give hot stone massages though. I really like my french gel manicure! It's been two weeks and all my nails are still intact like they were when I first got them!!! This place is super close to my parent's house so it's convenient when I'm visiting. I think it was around $55 for my french gel manicure and regular pedicure. Service is pretty friendly! Read Less

This place is terrible. If you tell them what you want, they fight with you. Always trying to get more money out of you. If you tell them they cut your nails too short "no they're not". If you tell them that you don't like the color, "this is your color, you pick this color". And they will be rude and talk about you in Vietnamese for the rest of your appointment.  Customer service is a foreign concept to them. Read Less

I've never had a bad experience here and my pedicures always look fabulous and last forever!! There have been a few times where I think something got lost in translation but nothing I'd say was a deal breaker. I do wish they had specials or coupons at times but other than that I will surely keep coming back!! Read Less

Got a great Gel mani-pedi there today. Customer service was great, staff was friendly and helpful. I brought in regular polish of mine because I liked the color but I wanted a gel polish. They matched it to the gel polish color they had so I could get exactly what I wanted! The pedicure was was very nice including the little leg/foot rub! They took their time with both my mani and pedi and I am very happy with the results! Read Less

I just paid $74 for a pedi and gel mani 2 days ago!! The gel of the fingers that I paid an extra $10 for a design for valentine's day is already lifting and peeling off! :/ for that much money, they should last 2 weeks or more. I am very annoyed and angry and would hope to be compensated. Read Less

I've got waxing, Manicure here and have been there about 3 times in total so far.Not a big fan - One time I went in to get a manicure and they were busy. The lady obviously was rushing things and wasn't too polite either. The result is ok at best and I feel like I can achieve that level painting my nails myself.When I went there for waxing, it hurts so much! I know waxing hurt and I've been to other places. But they don't hurt as much. The whole process wasn't too sanitary either. She didn't really care too much when I said it hurt. Rather, she kept persuading me to come back more regularly. I probably wouldn't and will keep try out different places in this area.Also, their price is not competitive. The waxing I got was $20 when I can get a better service somewhere else for $15. Read Less

My wife Sharon and I come here about once a month. The customer service is always good the folks here are really great. Some of the tech's here are better then others and you just have to schedule who you like. Angela is the tech I like to have do my pedicure. She's always careful and does a great job. What's also nice about this place is there is a Giant food store down the way that has a StarBucks we go to after getting our pedicures. Try this place out you will enjoy it Read Less

A little skeptical because of the bad reviews. I went in for a fill and pedi. I lucked out. Her name is Jean. She is one of the best nail techs ever. She's polite, funny and never rushes you. She is a gem in this place. I've been getting my nails done for 20 years and she didn't disappoint. She is well spoken as well. She did exactly what I asked her to do, pointy stiletto nails. Her pedis are amazing. I do however agree with some of the reviews. When I first went there. The lady who offered to so my nails was kinda pushy. And she ended up not taking me because her regular client came. So Jean took me. I bring my own polish so I can't comment on the quality of theirs. Give it a chance and ask for Jean! Read Less

A waste of my time and money. Went here Friday for a manicure and by Monday my nails were chipping. The girl that did my mani cut me and then tried to act like she didn't see me bleeding until I pointed it out. She barely buffed the nail, I constantly had to point out pieces of my cuticles she missed and on top of it all a baby could've given me a better hand massage than she did. Moral of the story find another salon nearby Read Less

Do yourself a favor and do not come here. I have never felt so uncomfortable and upset  getting a mani/pedi. The nail tech was short with me and totally rude. All because i was not happy with color choices. And she would not help me/give me an opinion even when i asked her many times. Colors are darker/ more vibrant on their color swatches! And she said she can only do 2 coats max for a gel mani. After that, it was all bad. I've REALLY just wanted her to stop mid mani, pay for my pedi and get the hell out of there. I felt sick having to fork over $55+ for such crummy service. I will never come back here and it took just that one person to ruin it for me. Obviously not all the nail techs are the same - but she was awful. Believe the majority of the reviews on here. Read Less

Went to this establishment to try a new salon, walking in I was not greeted. I was asked what service I wanted done I said eyebrows. The tech looked around and rolled her eyes. I followed her to the back she spent exactly 4 minutes on my eyebrows and said done. While I was looking at my eyebrows I explained to her they were uneven & I asked for them to be fixed & she insisted on rushing me out the door. Normally when I get my eyebrows done the tech doesn't rush & listens to my request. For this being my first time there. A little advice costumer is always right, & your business would strive by your workers being more friendly, no rushing, & inviting your clients back. I am a licensed hair dresser I could do my own for less then what yu charge & they would have came out better. I was trying to treat myself to something nice & now I have to spend more time on fixing them Read Less

This is the WORST nail salon I've ever been to. And I've been to A LOT of nail salons. They are overpriced, they rush through EVERYTHING and my nails/toes always look like crap when I'm done. I went once because it was close to my job and more convenient than going to my usual spot. I HATED it. Went back about 9 months later (last week) thinking maybe the first experience was just a bad day. Nope. Horrible again. Had to wait 40+ minutes! Halfway through my pedicure the lady made me pay and she wasn't even close to being done. Then I added a design so they made me run my credit card again! Very rude and very hard to understand. I will never go back and I don't recommend you do either. Read Less

Came here because it's 3 minutes from my house and didn't feel like going to my regular salon. But will not go here again I think. The manicure they did was OK, but I noticed the lady was in a bit of a hurry. I had to point out to her that she needed to make some corrections as she did not pay that much attention to detail. While cutting my cuticles I seriously thought she'd cut off my whole skin any second, which luckily did not happen. Also, the colors they have are very outdated. It seems they have been sitting there for ages and no new colors come in. Read Less

This place is located in the shopping plaza on Henderson and DeKalb roads in King of Prussia.  I popped in for a "basic" pedi.  Basic consists of general clipping, filing, callous removal and buffing PLUS a hot cloth, hot stones, and calf massage. The cost you ask? $25! Yes! I said $25! I'll be back to get my nails done as soon as they get longer. Read Less

Have been coming here for over 10 years to get my eyebrows waxed. After a few times of going when they've done a great job, it has been my go to place. However the experience and job done is very hit or miss -- even if it is the same person doing it. Today I went in and walked out with my eyebrows jagged and uneven. The lady also removed hairs from the front of my right brow which clearly should not have been removed, making my eyebrows look very short and stubby. Today will be my last time coming. I will stick to tweezing on my own or threading. It is about time I quit going in and praying for my eyebrows to look okay when I come out. Read Less

Great pedicure with Tracy!!  Being new in town, I asked a couple of people where to go, looked on Yelp (like all smart people do and SHOULD do!!) and after a really bad manicure last weekend at Classic Nails in the KOP Mall, I decided I would try out Unique Nails by doing a pedicure.  I'm not used to big nail salons with lots of people coming in and out, but they seem to be the norm around here.Anyhow, Unique Nails was very clean, my pedicure turned out very well (I brought my own color, so I can't comment on the color selection) and I am happy with my renewed $25 feet.  Seeing as warm weather is here, I think I will be back there a lot. Read Less

Has to be one of the best kept secrets in King of Prussia. This classy little nail boutique give the best in all aspects - atmosphere, really talented staff, and entire experience. Came across them by accident one day and been going back ever since!! Read Less