I work in the mall, and since my usual nail salon was closed, I chose to get a broken nail fixed at this salon. I was cut by the file and the technician filed down my acrylic so thin, that the next day a nail broke. I went back to have it fixed, and a different technician tried to just put polish over it instead of fill it in. I had to tell her to fill it in and not just paint over it. Now just 5 days later, the GEL polish is chipping off. I've never had gel polish chip this quickly. I guess this is what I get for trying to go the convenient route instead of going to my normal place where I usually never have issues. Read Less

The nail technician cut me twice during my refill, coated the polish so thick that my nails are covered in air bubbles, and taking an unbelievable long time to dry (even after 2 sessions under the dryer). They are also more expensive than average places, so I don't see a reason to return. Read Less

NEVER AGAIN!!! After calling to confirm the salon was open until 9pm, I arrived around 7:45pm for a gel manicure. When I walked in no one acknowledged me (which was rude - but being a native Philadelphian you overlook some things)... 10 minutes later another woman enter. The gentleman in the first chair greeted her, asked what type of services she wanted, and informed her it was a 20 minute wait. Due to the service she wanted (pink and white nails - lengthy process) she chose to return the next day at an earlier time. After which the same gentleman asked me my services, I stated gel manicure, he then restated the 20 minute wait. Since my process is much shorter and I won't have time tomorrow, I chose to wait. Seeing this, the gentleman began explaining to his client (both directly across from me) that I was rude for staying after the other customer left. Despite that, I STILL chose to stay, until.... A third customer walked in, he greeted her, explained the 20 minute wait, she sat down next to me and he said NOTHING! I'm not sure what the issue was... Perhaps they didn't want to gain a client? Was my presence bothersome considering I was the only African American woman in the salon? Who knows... either way, I'll NEVER set foot in Classic Nail again and I'll encourage my friends/family to do the same! Read Less

I will NEVER be going back to this establishment again, nor do I recommend it to anyone. After having to wait longer than told, I was finally sat at a chair. I told the women she could cut and file my nails down, as I like them short. On the third nail, she cut my nail, slicing my finger and skin under the nail. Clearly she cut it far too short and although she was apologetic (as she should be) she tried blaming it on me. It was bleeding profusely and was very, very painful. Had me holding back tears. She then proceeded with the rest of my nails and the other hand, where she did NOT clean up my nails at all, and barely cut them down or filed like I had asked. She did not clean up my cuticles or even make an attempt to. When she was "finished" and told me to go wash my hands, I did and then left without getting polish on. It was not worth it. Her lack of service was unbelievable. I was in tears leaving because my finger was throbbing. Today is the next day and not only does it still hurt, there is still the look of blood because it wouldn't stop bleeding initially. My nails look like complete crap today, I would've been better off doing them myself. I cannot believe I paid for such incompetent "service." Like I said, I will never be going back. I only went because my usual place, unique nails was closed. I advise everyone to go to Unique Nails in KOP when searching for a place to go. Read Less