I wanted to write a good review but the mani/pedi experience was below standard and I feel potential customers have a right to know. Everyone was friendly, too friendly? Too much talk, not enough ... Read More
I wanted to write a good review but the mani/pedi experience was below standard and I feel potential customers have a right to know. Everyone was friendly, too friendly? Too much talk, not enough time listening, loud, unprofessional demeanor. The mani person was trying hard, rushing, trying to accommodate multiple customers at once. Really? This was NOT a relaxed experience. Unlike their website, this place is not clean, nail clippings on the floor, general disarray. To top it off, nails were erroneously put under heat dry rather than cool dry so needed to return after ruining my nails seconds after leaving. This brought my 1 1/2 hr experience to 2 hours and made me late fir work. Wanted to return as nail person has great skills but she's too busy and disorganized to do things correctly. Not hygienic, didn't receive box of tools as website review says. Feel others need to be informed, as does the owner who accepted but didn't really want feedback, as she was consumed with concerns about a bad review. I didn't review the salon for a couple of weeks as felt dissuaded but I just think its unfair to unsuspecting consumers. If they clean up their act, the woman who does the mani/pedi slows down, listens, it could have potential. But right now, it's not good at all. Read Less