I just left Cozy Nail & Spa, and my review will be a mixed one:I made my appointment today for 6:00pm over the phone for a gel manicure and regular pedicure. I am extremely happy with my pedicure, but... Read More
I just left Cozy Nail & Spa, and my review will be a mixed one:I made my appointment today for 6:00pm over the phone for a gel manicure and regular pedicure. I am extremely happy with my pedicure, but my gel manicure is a different story.My manicure happened at the same time as my pedicure, and I don't mind this because I wouldn't want them to be there all night doing my nails.The gel was not coming off with just cotton and aluminum, so the lady proceeded to scrape the gel paint off of my nails, buff them, file them, and repeat over the course of my manicure. As a result, my nails looked sort of torn. First time ever happens to me for gel removal.She picked at my cuticles for less than a second, and when I asked her to go back to cut my cuticles, she said "Oh, all of them?" I thought this was standard for all manicures, but I could be wrong. Regardless, she went back immediately and happily. In the process, however, my pinky suffered a cut. I get it, things happen. Moving along.She painted my nails in a way I had never seen done. She painted the first three fingers, then had them under the UV Gel. She took them out, filed an edge, and picked at it with a cuticle cutter (???) then went along with the second coat. Okay.I asked for her to get the edges, but she told me she would get back to them with the next coat. I had no more energy to keep checking her work, so I tried to trust that she did what I asked for. I am just getting home, and I can see that my edges are still pretty empty. My manicure does not look as crisp and clean as it should.When I was signing for my receipt, another lady was monitoring what I was going to put in the tip section up until the moment I left. Why be so obvious with your speculation? Do I look like I tip poorly? Is 24% not enough for a service that was not up to my expectations?!Overall, I had an okay experience. This is not my first time at Cozy, so I do not think my manicure today speaks to the entire Nail Salon. My pedicure and foot massage was amazing, and that part was fully worth my money. Be mindful that your experiences may vary. Read Less