I got my hair done here 2 months ago, and you know what, I'm still mad. Kathy did my highlights, the whole time she kept reminding me how much it was going to cost. $120, by the way. She also ment... Read More
I got my hair done here 2 months ago, and you know what, I'm still mad. Kathy did my highlights, the whole time she kept reminding me how much it was going to cost. $120, by the way. She also mentioned that if they needed toned, it was going to cost extra, which doesn't make sense to me because most people's highlights need toned, so why isn't it included?Long story short, I left JC Penney's 3 hours later with the worst hair color service I'd ever received. I woke up the next day and my hair was so brassy! I called the salon and spoke with the manager. They fit me in that day to try to tone them down a little. It helped a little but not really. The manager was very polite and told me if I still wasn't happy I could come back in and have Kathy (the original hairdresser) fix me up again. Um, no thanks... So, here I am two months later, still only able to part my hair certain ways to hide my highlights that look like they were done by a 12 year old did with a box kit. I am getting my hair died back all one color today, finally, and obviously not at JC Penney's Read Less