These people are extremely rude. I came in with a group of people 12 minutes late for our appointment( mind you I have been 20 minutes late to an appointment here on my own with no problems.) Our group ended up being smaller than I had planned for and they refused to take us, were extremely rude about us being late and continually tried to make comments to make us leave. For $19 I put up with it but they are trying to market as an up-scale spa yet treat customers with the utmost disrespect if it was not so cheap on Groupon I would have left immediately. Read Less

I found out about this spa using Livingsocial. Came in for a pedi and the technician did such a great job that I inquired about a mani. It's clean and the technician was professional. Will definitely return. Read Less

I bought a Groupon for a pedi here. I was late for my appointment but they kindly took me anyway. Bianca was amazing- very thorough and sweet. Everything was so clean- they use a liner in the tub and all of the tools come out of individual packages. I will definitely be back! Read Less

Today was the 2nd time I went for a pedi at Elise Nails. Over the years I have been at many of the local nail salons and this one beats them all. The salon has a spa-like atmosphere  - very relaxing and well designed throughout. The manicurists are talented, the tools are clean and everyone is very nice. There is no hard-sell  or up-sell of other services, as I have experience elsewhere. I will be back! Read Less

I was not pleased with my time at this salon. The lady who did my toes and fingers was rude, and very rough. She cut my skin, and didn't care when I told her it hurt. She also was rude when my friend and I changed our mind about our color for out polish. I will not be going back. Read Less

Super clean nail salon/spa. Staff was extremely professional and pleasant. Ample parking is available. Never knew this place existed until I saw a Groupon special for it. I had a regular pedicure, gel manicure and eyebrow wax all done by Rosa. I was very happy with the service provided and loved the fact that just one person worked on me.My husband had a spa pedicure by Jenny and he was pleased as well. Read Less

I have been to many nail salons, both upscale and around-the-way, and this was the worst experience I've had. Where do I even begin. When booking my appointment, their employee said 6:30 was fine when I asked how late I could I come on a Thursday (because of work). Today I called to confirm my appointment and the person who answered encouraged me to come earlier because they close at 7pm and she wanted me to be relaxed. I appreciated her thoughtfulness as I was expecting "the works"! Not the case.For one, the man who worked on my pedicure lacked any emotion. In fact the whole staff seemed to lack genuine human emotion or the geniality I'm accustomed to at even the hoodest salons. This is on the Main Line! Do better! And then came the moment where my nail tech "reprimanded" me basically for not letting him know a few of my toenails were close to the skin when clipping them. HE ALMOST CAUSED ME TO BLEED and told me, not once, but three times: "You need to tell me next time. It's skin under your nail" You don't say? After a point I said. "OK, OK. Got it," because he just kept saying it. How about just being observant when clipping my toenails? I never had anyone have an issue clipping my nails ever. Am I supposed to be observing my toenails everyday to come into your salon and tell you how to clip them!? Just be an expert in what you do and not cut my skin. Don't blame the client.He buffed and filed in the most gentle manner. Barely even did it. The only redeeming aspect of this pedi was the massage and the fact that I got to leave quickly because it didn't last long. Which leads me to my other gripe. I now suspect that lady didn't care if I was relaxed, she just wanted to leave as soon as possible! Sometimes shops will accommodate people who come later in the evening but her insistence that I come early was clearly to get me in and out. Perhaps that was why the man who did my toes was just phoning it in, but regardless of the time, show emotion, be welcoming.No surprise, about 5 minutes after I pulled out of the parking lot and BEFORE 7PM, I saw the staff leaving in my rearview. I might as well have had a robot do my nails. I bought two Groupons and refunded one because I wouldn't dream of coming back here. Read Less

My mother told me about Floris salons a little while ago. I have been a couple times now and I love it. I had a Groupon for the salon in Bryn Mawr. I purchased an additional 30 minute reflexology. Eric was amazing. I was so sad when the bell went off for it to end. The salon is wonderfully clean and the staff is super professional. The extra money for services is worth it. I just always seem to miss the chair Massages they give whole your nails are drying. Maybe next time Read Less

This was my first time at Elise, I went with a gift card I had gotten from a friend.  I made an appointment but appointment time came and went and nothing.  I was getting a little peeved since I hurried to be there on time.  The owner came over and apologized and set things straight.  They must have been a little short on employees today because  one did half my pedicure and had to go to another customer so another finished it up.  But both girls did a great job and the fact that the owner tried to make things right so quickly made me think that I will be back the next time I need a pedicure. Read Less

I had been to Floris in Exton and saw Elise was owned by them.' My sister and I had manicures today. The place is beautiful, very quiet no loud talking among the staff.  Manicure was good nothing special but I just had regular manicure.. We were disappointed that they didn;t offer 10 min back massage like Exton but we were told they did not have any one on staff yet to do that..I will go back just for the beautiful ,clean, quiet atmosphere...., Read Less

Great atmosphere and very comfy. However, the people working there seem to be a bit rude. The first couple of times I had gone were great. Price was great, people were great and I highly recommended it. Last couple of times were so so. I am definitely not as impressed and would not "highly" recommend the salon. It's just okay. Read Less

It's close to my house which is the only reason I keep going back. This salon is one of those places where your service depends on who you get. I've had a couple good pedicures and a couple just OK ones.  A few times the massages I've gotten have been downright painful and awkward... and I love a good massage! They are also consistently understaffed. Read Less

I came to this salon after a co-worker recommended it to me. after an awful experience at the place where I normally get my brows waxed, I decided to try elise nails since they only charge $10. I hate to spend more than that because my brows are mostly super fine, light blonde hairs. they don't require any major waxing/shaping. ok so long story short, they did an OK job. I sill had to pluck out some strays when I got home but I'll take it for $10. I also got a pedicure & they did a pretty good job. They give your legs a nice scrub & massage. I wouldn't consider it to be the BEST polish job I've ever seen but it was only $30 so, again, it'll take it. Other things to note: the salon is huge & it's beautiful, very clean! there must be 15 pedicure chairs. I went in on a Sunday & it was quiet when I got there but people kept coming in. As I was leaving, it seemed like they were running out of technicians. I would recommend making an appointment JUST to be on the safe side because although they have plenty of chairs, they may not have enough people working. also the massage chairs are super comfy & actually gave my back a good massage unlike most chairs that kind of just jiggle you around. in summary: this place would be a great place for a bridal party to come if you're on a tight budget since the prices are very fair & the space is huge. it will probably be my new go-to salon, mostly because of their prices but also because the service was decent. Read Less

Service was very good My pedicurist Laura was very professional but no chitchat or smiles.Beautiful paint job but not too much attention to soles, heels etc. I guess if you have a problem area you have to ask for it. Otherwise nice, bright and clean.Offered shoulder massageWill be back! Read Less

One star only because this place is new; therefore, it looks clean, updated and nice.  Too bad nothing else about this place was.  I came here with the living social deal for the $15 pedicure.  I should have gone anywhere else and paid more for it.  I called ahead and made an appointment for a pedicure.  They said sure no problem. I arrive and am swept away to a big luxurious chair - thinking this will be great.  The guy never asked if I wanted my seat massage on, if the temperature was okay, and there was no water in the thing at all when I arrived, and it seemed everyone else had a pillow (which I never needed but was instantly overcome with pillow envy).  I asked him if I could do a manicure too and he said nope, no appointment (see: employees doing nothing everywhere).So, I told the guy that I have really ticklish feet and to skip the foot massage and please be careful with the scrubbing or skip it.  He's all smiles so I figured we were good.  He starts doing my toes when all the sudden he leaves and comes back and is bonding my toenail back together!!!  What!  I didn't even realize what was happening until I got home, noticed the huge bump, and now I have only half of a toenail from this jerk (when the bonding wore off my nail came completely off).  He never even acknowledged what it was that he just did.  He giggled, glued, and acted like everything was normal.  Anyway, then he continued with the massage and scrubbing which I asked him not too and he acted like he got some real joy out of this.Anyway, I'm glad I didn't get the manicure because I enjoy leaving nail salons with all of my nails intact.  This was by far the worst pedicure I've ever had with service that tops the charts in rudeness.  I have a $5 coupon off that came with my pedicure.  Anyone want it? Just kidding.  That went into the trash with my toenail that this dude busted off. Read Less

I read the previous reviews and I am shocked. I had the BEST pedicure I've ever had yesterday. My daughter and I sat side by side and the clinicians were extremely friendly and personable. The store is clean and inviting and the 50% off deal was the icing on the cake. 15 bucks for a full pedi with a leg and foot massage. Can't beat it.We will most definitely be back. Read Less

I found Elise Nails after buying a Living Social for a pedicure. Elise is brand new, and that shows. The salon is beautiful and clean. Overall, I was happy with my pedicure. The pedicurist buffed and scrubbed my feet and trimmed my cuticles. The whole thing took about 40 minutes including drying time. I wasn't kept waiting at any point, which is something that I find frustrating at other salons. I would definitely recommend to a friend! Read Less