Eh. A friend took me there for my birthday for mani/pedis at 3pm on a Friday. She had made appointments for both of us. They were too busy to take us both at the same time, so they took her to star... Read More
Eh. A friend took me there for my birthday for mani/pedis at 3pm on a Friday. She had made appointments for both of us. They were too busy to take us both at the same time, so they took her to start her pedi and she was almost finished with her pedi by the time I got a chair - and it was at the other side of the row, so we couldn't chat or anything (most of the fun of getting mani/pedis together).The pedicure was fine. Nothing special. The lady didn't really talk to me. The manicure was okay. I got the gel treatment, which is supposed to last for weeks. I was annoyed, though, because I had picked out a polish color on the wall, but when I told her that I wanted to gel treatment she gave me a can of plastic nails on sticks with different colors. Apparently there is only a small collection of colors that they can use with the gel treatment...? I wasn't a fan of any of the colors, but I found one that was reasonably close to the one I had picked.My nails were extremely short, so there wasn't much to shaping, but for some reason she took a little Dremel-type sander and sanded the tops of my nails - maybe to rough them up to take the gel? I don't know, but I've never had anyone do that to my nails before. She slathered on the first layer - gel - and then stuck my hands in a big UV dryer for about 20-30 seconds and then slathered on two coats of the color (with about 20-30 seconds in the dryer between coats) and then slathered on the top coat of gel. She put my hands back in the dryer for maybe 2 minutes and then took another client at the station next to me. When the 2 minutes were up she leaned over from the other station and wiped off the gel, rubbed on some lotion and sent me to the counter, where I paid $55 for the whole shebang.Overall I felt ignored and generally pushed through what felt like a 1-person assembly line. I didn't feel like there was a whole lot of care or personal attention given to me. They were too busy and the place was too noisy and chaotic for my comfort. Additionally, because the lady was obviously rushed, the layers of polish didn't dry adequately and even now, a week and a half later, I can still make dents in the polish with my own fingernails. If I had the gel treatment at home I could have done a better job myself and had a margarita and watched Sex and the City reruns while I was doing it... I would recommend a smaller, quieter place where they actually try to earn your loyalty (see my other reviews for my favorite in Phoenixville). Read Less