Let me start by saying, I got a full set of acrylics with a shellac polish & it is wonderful. I could not be happier with my nails- the nail tech who did them really took her time and made sure they ... Read More
Let me start by saying, I got a full set of acrylics with a shellac polish & it is wonderful. I could not be happier with my nails- the nail tech who did them really took her time and made sure they were perfect. I got a beautiful nude color and a coffin shape. However, the things that I wasn't super happy with: I called around noon to set up an appointment for myself to get a full set and a pedicure at 4:15pm. I arrived a bit early- I got there right at 4pm, so although I expected to wait for a little bit, I didn't expect to wait for over an hour. When I walked in, I told the gentleman working that I had an appointment: he didn't ask for my name or what services I was getting- and he simply told me to pick a color and have a seat. Like I said before, I had to wait over an hour before anyone helped me. I completely understand how easy it is to run behind and I do not have a problem with waiting. My issue is that I was seated for over an hour- after making an appointment- without any communication whatsoever on what I could expect. I wish that they would have simply told me that they were running late so that way I could have done something else with my time besides sitting on an uncomfortable stool and awkwardly playing on my phone for a long time. Another problem that I had was that while I was seated and waiting, three women came in after me- one of which did not even have an appointment, and they were all helped before me. The two ladies who did have the appointments were both scheduled for pedicures at 4:30. They were both finished with their pedicures before I got helped. I was really frustrated with this because, like I said before, I had also scheduled a pedicure but for an earlier time than they did, so I'm wondering why they didn't do my pedicure earlier if they were able to? It seems like Sunny Nails is the type of nail salon to show bias and preferential treatment to clients who they already know. My pedicure was nothing special. The chairs are more comfortable than most and I appreciate their sanitization practices. However, the whole reason I pay to get a pedicure somewhere is for the massage and the exfoliants. The massage lasted about 5 minutes and the exfoliant did absolutely nothing for my dry feet. I wish I would have saved myself the $35 and painted my toenails at home myself.Lastly, when it came time to pay, I handed one of the ladies working my debit card. She wouldn't accept my card and told me that they prefer cash... While I do understand that many businesses prefer cash payments- I've never been flat out rejected because of it. She referred me to their ATM, to which I waddled over to with wet toenails to pull out money to pay them with. A little off putting.Ultimately, I would recommend Sunny Nails if you are looking to get acrylics. If you are looking for any other services, I'd suggest going elsewhere. The folks working were somewhat friendly. At the end of the day, I'm happy with my nails and that is what offset the other negatives that I experienced. Read Less