31 Reviews

K & V Nails

Portland, Oregon
Reviews
Stephanie Walters-Laurino
27 Jul 2018
REPORT
Great salon! I was in town visiting from New Jersey and could not believe the amazing service. They go above and beyond and that’s what’s important.
Debbie Bird
15 Jul 2018
REPORT
Always a perfect result...thank you!
Angel Campeau
8 Jul 2018
REPORT
Always friendly and good service ... no frills but a good pedicure and nail salon. The ladies are always very sweet and accommodating.
William Kim
27 Apr 2018
REPORT
They treat me like king. I'll go back again😀😀😀👍
Daniel Daskalos
22 Mar 2018
REPORT
Love Lisa. Now I can wear sandals
Debbie Riehl Bird
11 Nov 2017
REPORT
Great color, fast service, Perfect length. Brow wax as well...nice job! Thank you!
Vivian Boone
8 Aug 2017
REPORT
I really enjoyed the pedicure I got from this nail salon! They did a great job making me feel relaxed!
Amy Meyers
20 Jul 2017
REPORT
I'm so happy and pleased with their services here! I was able to get a nice set of nails for such an affordable price! I really love the shape and design! So friendly and wonderful
Rebecca Roufs
20 Jul 2017
REPORT
Amazing staff! The girls do a wonderful job. I have been coming here for 5 years and couldn't imagine having anyone else touch my nails.
Mackenzie Owens
15 Jun 2017
REPORT
The atmosphere is so soothing, the stuff so sweet! They are very amazing with their hands being able to make my manicure and pedicure with a nice set of nails! So wonderful and amazing job for very pl... Read More
The atmosphere is so soothing, the stuff so sweet! They are very amazing with their hands being able to make my manicure and pedicure with a nice set of nails! So wonderful and amazing job for very pleasant time! Read Less
Suzie Felty
15 Jun 2017
REPORT
I've gone to this place 2x and the lady is nice and gentle but the quality of the job is seriously lacking! They are bumpy and uneven and each one is different thicknesses , but they last a long time ... Read More
I've gone to this place 2x and the lady is nice and gentle but the quality of the job is seriously lacking! They are bumpy and uneven and each one is different thicknesses , but they last a long time and didn't lift! She also charged me 10 dollars more than she quoted me even after I complained! Read Less
Kelly I.
24 May 2017
REPORT
Let's start from the beginning. I made an appointment for my mom and i to get two pedicures. When we arrived there were two ladies that walked in without an appointment and they took them ahead of us.... Read More
Let's start from the beginning. I made an appointment for my mom and i to get two pedicures. When we arrived there were two ladies that walked in without an appointment and they took them ahead of us. We were sitting in the chairs for about 30 minutes before they started on our feet. I got who I believe was the owner of the shop and I have never had a worse pedicure. There was a lady sitting on the end who started before us and my pedicure was finished before she even got her polish on. It was so rushed and I had to have her come clean the cuticles which had polish all over them. Even after I had her clean them, there was still polish on them. She then decided to put another coat of polish over the top coat that she already put on and then another top coat on top of that. There are too many nail salons in the area who actually do a good job, no reason to return to this salon. Read Less
D Christiansen Cuellar
26 Apr 2017
REPORT
Thanh is a great nail technician - gentle, thorough and pleasant - She gets a 5 star. Locale needs better air circulation and more care with disposal of acrylic nail filings - the acrylic particulate... Read More
Thanh is a great nail technician - gentle, thorough and pleasant - She gets a 5 star. Locale needs better air circulation and more care with disposal of acrylic nail filings - the acrylic particulates filtrating through air was visible and the smell chemically foul. Technicians performing nail filings wore nose/mouth face masks - so important. Customers subjected to air debris particulates. Read Less
Noreen Lanphier
26 Apr 2017
REPORT
Staff is very nice. They are efficient and they do a great job. They will listen to what you want and will make it happen if they can. I love Lisa!!
Aurora Larson
28 Mar 2016
REPORT
First time here. I was peeling my current gel polish off. Couldn't wait to get off work and get it redone so I went on my lunch plus it was close to my job. Unfortunately I forgot the lady's name who ... Read More
First time here. I was peeling my current gel polish off. Couldn't wait to get off work and get it redone so I went on my lunch plus it was close to my job. Unfortunately I forgot the lady's name who did my nails but I am very pleased with the turn out! All staff are very warming and professional too! I'm Definitely going back Read Less
Mandy Curtis
9 Mar 2016
REPORT
This place is GREAT. I got gel removed, a new acrylic set and my toes done. My manicurist did an amazing job on my acrylics! She pays attention to detail, fast and gentle. She was also not bothered wh... Read More
This place is GREAT. I got gel removed, a new acrylic set and my toes done. My manicurist did an amazing job on my acrylics! She pays attention to detail, fast and gentle. She was also not bothered when I accidentally bumped my wet nail. She just fixed it and moved on. My pedicurist was extremely gentle too! I will definitely come back. I would recommend K & V Nails to anyone wanting good nail technicians! Read Less
Hudson Grace
5 Nov 2015
REPORT
I've heard a lot of great things about K & V Nails from local friends, and everything was true. I came in wanting to do something crazy and fun and we ended up doing a Hawaiian rainbow mani pedi in ge... Read More
I've heard a lot of great things about K & V Nails from local friends, and everything was true. I came in wanting to do something crazy and fun and we ended up doing a Hawaiian rainbow mani pedi in gel. As others have mentioned, they don not rush, and do not use techniques that damage your nails. Removing previous gel was not done with any harsh sanding device, but rather patiently by coating fingernails with tissue dipped in acetone. They are true artists, and both manicure and pedicure have held up for weeks looking beautiful even with a lot of activity. Wonderful nail artists would absolutely recommend. Read Less
Eneri F.
12 Oct 2015
REPORT
I was in a hurry and they gave me the fastest yet one of the best shellack manicures I have ever had!
Judy T.
5 Oct 2015
REPORT
This place is so great! The customer service is AMAZING! Everyone on staff that I dealt with was so nice, professional and courteous. Also, my pedicure and gel manicure and look wonderful. I would def... Read More
This place is so great! The customer service is AMAZING! Everyone on staff that I dealt with was so nice, professional and courteous. Also, my pedicure and gel manicure and look wonderful. I would definitely recommend this salon and will return! Read Less
Andrena Dalas
1 Sep 2015
REPORT
Clean and airy place, friendly and professional staff is all what I need when coming a nail salon. It's hard to find at some nail salon I had entered before. But I find this place and this will be my ... Read More
Clean and airy place, friendly and professional staff is all what I need when coming a nail salon. It's hard to find at some nail salon I had entered before. But I find this place and this will be my go-to-place. If someone have the same requirements as me, I highly recommend this place. Read Less
Kara Hudson
8 Aug 2015
REPORT
Best nail salon - period.!!! Everything about this place is great from the decor, to the the staff, to the quality work they do.
Karen Milley
3 Aug 2015
REPORT
Finally found a place that I will be back to. Plenty of color choices, great massage chairs and very clean. They were all very nice and the prices are AMAZING. I hated my old nails from another shop, ... Read More
Finally found a place that I will be back to. Plenty of color choices, great massage chairs and very clean. They were all very nice and the prices are AMAZING. I hated my old nails from another shop, they were wide and thick but they fixed them here and now they are perfect. I will absolutely be back. Read Less
Susan T.
2 Aug 2015
REPORT
Best Pedicure I have ever had! I typically go to some nail salons nearby but I decied to give them a try. I stopped in yesterday and the staff is very friendly and conversational. I got a very long ca... Read More
Best Pedicure I have ever had! I typically go to some nail salons nearby but I decied to give them a try. I stopped in yesterday and the staff is very friendly and conversational. I got a very long calf massage that was amazing. My pedicure looks really good! my tech is adorable and a really talented manicurist. Read Less
Christina Larson
18 Jul 2015
REPORT
This place is amazing! If you're looking for a warm and welcoming nail salon with incredible employees this is the place for you. Everyone working there is incredibly professional and kind and our na... Read More
This place is amazing! If you're looking for a warm and welcoming nail salon with incredible employees this is the place for you. Everyone working there is incredibly professional and kind and our nails looked great at the end. Highly recommend! Read Less
Jul Lombard
16 Jul 2015
REPORT
Went here today to get a full set and pedicure done without an appointment and they were extremely nice and helpful! Staff who did my full set was amazing! Answered all my questions that had about com... Read More
Went here today to get a full set and pedicure done without an appointment and they were extremely nice and helpful! Staff who did my full set was amazing! Answered all my questions that had about coming back and getting them refilled and other little questions. Read Less
Erica Cook
7 Jul 2015
REPORT
I tried many places, and this place is one of the few that I have been coming back. Great prices, great service, and very clean. The staff was very detail oriented. Always nice to sit back and get p... Read More
I tried many places, and this place is one of the few that I have been coming back. Great prices, great service, and very clean. The staff was very detail oriented. Always nice to sit back and get pampered. Highly recommend. Read Less
Brenda Lam
8 Mar 2015
REPORT
I got my nails done bi-monthly for two years and I still get the occasional mani/pedi and out of the dozens of places I've tried this is by far the best. They are attentive, careful, gentle and relaxe... Read More
I got my nails done bi-monthly for two years and I still get the occasional mani/pedi and out of the dozens of places I've tried this is by far the best. They are attentive, careful, gentle and relaxed and you'll end up with the best nail shape and paint job you've ever had. They also have a huge variety. Read Less
Vidushi B.
10 Oct 2014
REPORT
I really don't like giving small businesses like this bad reviews, but I really wasn't impressed at all. I came here with my mom and her friend, and her friend had been raving about the massages that ... Read More
I really don't like giving small businesses like this bad reviews, but I really wasn't impressed at all. I came here with my mom and her friend, and her friend had been raving about the massages that Lisa gives, so we decided to give it a shot. Unfortunately, the service was extremely poor. We had made an appointment, but Lisa double-booked us, and did not inform us that this is what was happening. My mom's friend waited for 25 minutes for her pedicure, and my mom waited more than an hour. That is ridiculous, considering we MADE AN APPOINTMENT. Isn't that the point..? And she could have at least told us that this is what was happening, but instead, she kept us waiting. She did apologize after my mom said she was getting late and had to go, and painted my mom's nails for free, but that was only after we told them how ridiculous it was that we had been waiting that long. I got a manicure, which went just okay. The lady who did my nails didn't do a very clean job, but it was alright. She also didn't take off the hair-tie that was on my hand before she put lotion all over it, which was kind of annoying. I know I'm talking about little things, but overall, just not a positive experience. I would say that I would give them a 2nd chance, but why should I, when there are plenty of other nails options around? They need to learn that when you're a small, replicable business, customer service REALLY MATTERS! I hope they realize this for their own sake! Read Less
Karrie B.
21 Sep 2014
REPORT
Being new to Portland, I did not look forward to the process of finding a new nail salon.  I never enjoy the process.  After several failed attempts I found Tina and Lisa at KV nails.  They do and ama... Read More
Being new to Portland, I did not look forward to the process of finding a new nail salon.  I never enjoy the process.  After several failed attempts I found Tina and Lisa at KV nails.  They do and amazing job on my and my daughters manicures and pedicures.  If there is ever a problem, they fix it happily with no argument.  They are happy to listen and follow through on what I want, which shouldn't be exceptional, but all to often is. Read Less
Melissa M.
19 May 2014
REPORT
i have been going here and recommending it to friends for 11years and i have never been treated so rudely. I had been in earlier, dropping $50 and within 30 minutes of my service, I looked down and my... Read More
i have been going here and recommending it to friends for 11years and i have never been treated so rudely. I had been in earlier, dropping $50 and within 30 minutes of my service, I looked down and my big toes were both smeared.  Between school pick up and dance drop offs, i wasn't able to get back for them to fix it till after dinner. The one lady that was finishing up with her last customer said, "you'll have to figure out what color that is."  ok.  no problem. found it. She then goes to touch my nails, "it's dry."  "Well, yes.  I couldn't get back here right when i noticed it." She proceeded to paint over the nasty bumps and it still looks crappy, but its better than it was.  I asked if there was anything she could put on it to prevent it from happening again. "No.  All out of quick dry." whuch she just kept repeating as she was shuffling things behind the counter, telling me to not flip my feet so it doesnt happen again.  This is when it all went down hill.  You don't blame your customer even if it was her fault.  Especially in the nail industry, when there are nail salons on every corner, customer service is ALL YOU'VE GOT!  I am hugely disappointed this happened and am afraid I will be taking my business elsewhere. Read Less
Laura B.
14 Jan 2014
REPORT
Got a basic pedicure and shelac manicure... I was surprised by the best leg massage I have ever had, and an excellent mani-pedi. What an experience. Highly recommended!
Photo Gallery
  • Business's Photo
  • Business's Photo
  • Business's Photo
  • Business's Photo
  • Business's Photo
Book an Appointment
Online booking unavailable
Please call
(503) 574-3530
12675 Northwest Cornell Road
Portland Oregon 97229
Business Hours
Monday
Mon
09:00AM-19:00PM
Tuesday
Tue
09:00AM-19:00PM
Wednesday
Wed
09:00AM-19:00PM
Thursday
Thu
09:00AM-19:00PM
Friday
Fri
09:00AM-19:00PM
Saturday
Sat
09:00AM-19:00PM
Sunday
Sun
10:00AM-17:00PM
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know

K & V Nails

Portland, Oregon
(31)
12675 Northwest Cornell Road
Portland Oregon 97229
Monday
09:00AM-19:00PM
Tuesday
09:00AM-19:00PM
Wednesday
09:00AM-19:00PM
Thursday
09:00AM-19:00PM
Friday
09:00AM-19:00PM
Saturday
09:00AM-19:00PM
Sunday
10:00AM-17:00PM
Stephanie Walters-Laurino
27 Jul 2018
REPORT
Great salon! I was in town visiting from New Jersey and could not believe the amazing service. They go above and beyond and that’s what’s important.
Debbie Bird
15 Jul 2018
REPORT
Always a perfect result...thank you!
Angel Campeau
8 Jul 2018
REPORT
Always friendly and good service ... no frills but a good pedicure and nail salon. The ladies are always very sweet and accommodating.
William Kim
27 Apr 2018
REPORT
They treat me like king. I'll go back again😀😀😀👍
Daniel Daskalos
22 Mar 2018
REPORT
Love Lisa. Now I can wear sandals
Debbie Riehl Bird
11 Nov 2017
REPORT
Great color, fast service, Perfect length. Brow wax as well...nice job! Thank you!
Vivian Boone
8 Aug 2017
REPORT
I really enjoyed the pedicure I got from this nail salon! They did a great job making me feel relaxed!
Amy Meyers
20 Jul 2017
REPORT
I'm so happy and pleased with their services here! I was able to get a nice set of nails for such an affordable price! I really love the shape and design! So friendly and wonderful
Rebecca Roufs
20 Jul 2017
REPORT
Amazing staff! The girls do a wonderful job. I have been coming here for 5 years and couldn't imagine having anyone else touch my nails.
Mackenzie Owens
15 Jun 2017
REPORT
The atmosphere is so soothing, the stuff so sweet! They are very amazing with their hands being able to make my manicure and pedicure with a nice set of nails! So wonderful and amazing job for very pl... Read More
The atmosphere is so soothing, the stuff so sweet! They are very amazing with their hands being able to make my manicure and pedicure with a nice set of nails! So wonderful and amazing job for very pleasant time! Read Less
Suzie Felty
15 Jun 2017
REPORT
I've gone to this place 2x and the lady is nice and gentle but the quality of the job is seriously lacking! They are bumpy and uneven and each one is different thicknesses , but they last a long time ... Read More
I've gone to this place 2x and the lady is nice and gentle but the quality of the job is seriously lacking! They are bumpy and uneven and each one is different thicknesses , but they last a long time and didn't lift! She also charged me 10 dollars more than she quoted me even after I complained! Read Less
Kelly I.
24 May 2017
REPORT
Let's start from the beginning. I made an appointment for my mom and i to get two pedicures. When we arrived there were two ladies that walked in without an appointment and they took them ahead of us.... Read More
Let's start from the beginning. I made an appointment for my mom and i to get two pedicures. When we arrived there were two ladies that walked in without an appointment and they took them ahead of us. We were sitting in the chairs for about 30 minutes before they started on our feet. I got who I believe was the owner of the shop and I have never had a worse pedicure. There was a lady sitting on the end who started before us and my pedicure was finished before she even got her polish on. It was so rushed and I had to have her come clean the cuticles which had polish all over them. Even after I had her clean them, there was still polish on them. She then decided to put another coat of polish over the top coat that she already put on and then another top coat on top of that. There are too many nail salons in the area who actually do a good job, no reason to return to this salon. Read Less
D Christiansen Cuellar
26 Apr 2017
REPORT
Thanh is a great nail technician - gentle, thorough and pleasant - She gets a 5 star. Locale needs better air circulation and more care with disposal of acrylic nail filings - the acrylic particulate... Read More
Thanh is a great nail technician - gentle, thorough and pleasant - She gets a 5 star. Locale needs better air circulation and more care with disposal of acrylic nail filings - the acrylic particulates filtrating through air was visible and the smell chemically foul. Technicians performing nail filings wore nose/mouth face masks - so important. Customers subjected to air debris particulates. Read Less
Noreen Lanphier
26 Apr 2017
REPORT
Staff is very nice. They are efficient and they do a great job. They will listen to what you want and will make it happen if they can. I love Lisa!!
Aurora Larson
28 Mar 2016
REPORT
First time here. I was peeling my current gel polish off. Couldn't wait to get off work and get it redone so I went on my lunch plus it was close to my job. Unfortunately I forgot the lady's name who ... Read More
First time here. I was peeling my current gel polish off. Couldn't wait to get off work and get it redone so I went on my lunch plus it was close to my job. Unfortunately I forgot the lady's name who did my nails but I am very pleased with the turn out! All staff are very warming and professional too! I'm Definitely going back Read Less
Mandy Curtis
9 Mar 2016
REPORT
This place is GREAT. I got gel removed, a new acrylic set and my toes done. My manicurist did an amazing job on my acrylics! She pays attention to detail, fast and gentle. She was also not bothered wh... Read More
This place is GREAT. I got gel removed, a new acrylic set and my toes done. My manicurist did an amazing job on my acrylics! She pays attention to detail, fast and gentle. She was also not bothered when I accidentally bumped my wet nail. She just fixed it and moved on. My pedicurist was extremely gentle too! I will definitely come back. I would recommend K & V Nails to anyone wanting good nail technicians! Read Less
Hudson Grace
5 Nov 2015
REPORT
I've heard a lot of great things about K & V Nails from local friends, and everything was true. I came in wanting to do something crazy and fun and we ended up doing a Hawaiian rainbow mani pedi in ge... Read More
I've heard a lot of great things about K & V Nails from local friends, and everything was true. I came in wanting to do something crazy and fun and we ended up doing a Hawaiian rainbow mani pedi in gel. As others have mentioned, they don not rush, and do not use techniques that damage your nails. Removing previous gel was not done with any harsh sanding device, but rather patiently by coating fingernails with tissue dipped in acetone. They are true artists, and both manicure and pedicure have held up for weeks looking beautiful even with a lot of activity. Wonderful nail artists would absolutely recommend. Read Less
Eneri F.
12 Oct 2015
REPORT
I was in a hurry and they gave me the fastest yet one of the best shellack manicures I have ever had!
Judy T.
5 Oct 2015
REPORT
This place is so great! The customer service is AMAZING! Everyone on staff that I dealt with was so nice, professional and courteous. Also, my pedicure and gel manicure and look wonderful. I would def... Read More
This place is so great! The customer service is AMAZING! Everyone on staff that I dealt with was so nice, professional and courteous. Also, my pedicure and gel manicure and look wonderful. I would definitely recommend this salon and will return! Read Less
Andrena Dalas
1 Sep 2015
REPORT
Clean and airy place, friendly and professional staff is all what I need when coming a nail salon. It's hard to find at some nail salon I had entered before. But I find this place and this will be my ... Read More
Clean and airy place, friendly and professional staff is all what I need when coming a nail salon. It's hard to find at some nail salon I had entered before. But I find this place and this will be my go-to-place. If someone have the same requirements as me, I highly recommend this place. Read Less
Kara Hudson
8 Aug 2015
REPORT
Best nail salon - period.!!! Everything about this place is great from the decor, to the the staff, to the quality work they do.
Karen Milley
3 Aug 2015
REPORT
Finally found a place that I will be back to. Plenty of color choices, great massage chairs and very clean. They were all very nice and the prices are AMAZING. I hated my old nails from another shop, ... Read More
Finally found a place that I will be back to. Plenty of color choices, great massage chairs and very clean. They were all very nice and the prices are AMAZING. I hated my old nails from another shop, they were wide and thick but they fixed them here and now they are perfect. I will absolutely be back. Read Less
Susan T.
2 Aug 2015
REPORT
Best Pedicure I have ever had! I typically go to some nail salons nearby but I decied to give them a try. I stopped in yesterday and the staff is very friendly and conversational. I got a very long ca... Read More
Best Pedicure I have ever had! I typically go to some nail salons nearby but I decied to give them a try. I stopped in yesterday and the staff is very friendly and conversational. I got a very long calf massage that was amazing. My pedicure looks really good! my tech is adorable and a really talented manicurist. Read Less
Christina Larson
18 Jul 2015
REPORT
This place is amazing! If you're looking for a warm and welcoming nail salon with incredible employees this is the place for you. Everyone working there is incredibly professional and kind and our na... Read More
This place is amazing! If you're looking for a warm and welcoming nail salon with incredible employees this is the place for you. Everyone working there is incredibly professional and kind and our nails looked great at the end. Highly recommend! Read Less
Jul Lombard
16 Jul 2015
REPORT
Went here today to get a full set and pedicure done without an appointment and they were extremely nice and helpful! Staff who did my full set was amazing! Answered all my questions that had about com... Read More
Went here today to get a full set and pedicure done without an appointment and they were extremely nice and helpful! Staff who did my full set was amazing! Answered all my questions that had about coming back and getting them refilled and other little questions. Read Less
Erica Cook
7 Jul 2015
REPORT
I tried many places, and this place is one of the few that I have been coming back. Great prices, great service, and very clean. The staff was very detail oriented. Always nice to sit back and get p... Read More
I tried many places, and this place is one of the few that I have been coming back. Great prices, great service, and very clean. The staff was very detail oriented. Always nice to sit back and get pampered. Highly recommend. Read Less
Brenda Lam
8 Mar 2015
REPORT
I got my nails done bi-monthly for two years and I still get the occasional mani/pedi and out of the dozens of places I've tried this is by far the best. They are attentive, careful, gentle and relaxe... Read More
I got my nails done bi-monthly for two years and I still get the occasional mani/pedi and out of the dozens of places I've tried this is by far the best. They are attentive, careful, gentle and relaxed and you'll end up with the best nail shape and paint job you've ever had. They also have a huge variety. Read Less
Vidushi B.
10 Oct 2014
REPORT
I really don't like giving small businesses like this bad reviews, but I really wasn't impressed at all. I came here with my mom and her friend, and her friend had been raving about the massages that ... Read More
I really don't like giving small businesses like this bad reviews, but I really wasn't impressed at all. I came here with my mom and her friend, and her friend had been raving about the massages that Lisa gives, so we decided to give it a shot. Unfortunately, the service was extremely poor. We had made an appointment, but Lisa double-booked us, and did not inform us that this is what was happening. My mom's friend waited for 25 minutes for her pedicure, and my mom waited more than an hour. That is ridiculous, considering we MADE AN APPOINTMENT. Isn't that the point..? And she could have at least told us that this is what was happening, but instead, she kept us waiting. She did apologize after my mom said she was getting late and had to go, and painted my mom's nails for free, but that was only after we told them how ridiculous it was that we had been waiting that long. I got a manicure, which went just okay. The lady who did my nails didn't do a very clean job, but it was alright. She also didn't take off the hair-tie that was on my hand before she put lotion all over it, which was kind of annoying. I know I'm talking about little things, but overall, just not a positive experience. I would say that I would give them a 2nd chance, but why should I, when there are plenty of other nails options around? They need to learn that when you're a small, replicable business, customer service REALLY MATTERS! I hope they realize this for their own sake! Read Less
Karrie B.
21 Sep 2014
REPORT
Being new to Portland, I did not look forward to the process of finding a new nail salon.  I never enjoy the process.  After several failed attempts I found Tina and Lisa at KV nails.  They do and ama... Read More
Being new to Portland, I did not look forward to the process of finding a new nail salon.  I never enjoy the process.  After several failed attempts I found Tina and Lisa at KV nails.  They do and amazing job on my and my daughters manicures and pedicures.  If there is ever a problem, they fix it happily with no argument.  They are happy to listen and follow through on what I want, which shouldn't be exceptional, but all to often is. Read Less
Melissa M.
19 May 2014
REPORT
i have been going here and recommending it to friends for 11years and i have never been treated so rudely. I had been in earlier, dropping $50 and within 30 minutes of my service, I looked down and my... Read More
i have been going here and recommending it to friends for 11years and i have never been treated so rudely. I had been in earlier, dropping $50 and within 30 minutes of my service, I looked down and my big toes were both smeared.  Between school pick up and dance drop offs, i wasn't able to get back for them to fix it till after dinner. The one lady that was finishing up with her last customer said, "you'll have to figure out what color that is."  ok.  no problem. found it. She then goes to touch my nails, "it's dry."  "Well, yes.  I couldn't get back here right when i noticed it." She proceeded to paint over the nasty bumps and it still looks crappy, but its better than it was.  I asked if there was anything she could put on it to prevent it from happening again. "No.  All out of quick dry." whuch she just kept repeating as she was shuffling things behind the counter, telling me to not flip my feet so it doesnt happen again.  This is when it all went down hill.  You don't blame your customer even if it was her fault.  Especially in the nail industry, when there are nail salons on every corner, customer service is ALL YOU'VE GOT!  I am hugely disappointed this happened and am afraid I will be taking my business elsewhere. Read Less
Laura B.
14 Jan 2014
REPORT
Got a basic pedicure and shelac manicure... I was surprised by the best leg massage I have ever had, and an excellent mani-pedi. What an experience. Highly recommended!
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know