Update 10/16 -
Sadly, all good things must come to an end. After having my eyebrows burned twice, I've stopped going here. After the first burn, and every time I had my brows waxed by Tina, I was ver... Read More
Update 10/16 -
Sadly, all good things must come to an end. After having my eyebrows burned twice, I've stopped going here. After the first burn, and every time I had my brows waxed by Tina, I was very clear that my skin will blister if the wax is too hot. She usually blows on the wax to cool it down a bit and it's been fine.
On my last visit, she cooled it down for the first brow. However, the second one was hot enough that I felt the burn immediately and knew it would blister. It did. And, when I told her she had burned me, she said that my skin was too sensitive and if she blew on the wax it would not work. I know this to be false - because when she blew on the wax to cool it off in the past, I did not blister and my brows turned out fine.
So, after being burned and having it blamed on my sensitive skin, I had to go to a business conference with blisters above my eyes. She wasn't even apologetic.
I think she knew I was dissatisfied when I left, but no effort was made to resolve the situation. In fact she insisted more than once that it was just my skin. I'm having my brows waxed elsewhere with no problems now.
Super bummed because I was a long time customer. I really liked having my nails done here. They do a great job, but this incident ruined it for me.
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Previous review:
I had my first visit here yesterday and I'm glad I found this shop. The shop is impeccably clean, so tastefully decorated, and I've never sat in a more comfy chair while having my nails done. Dan is awesome - he is very experienced and a master of special designs. This time I just got some peace signs on my toes, but I'm looking forward to bringing him cool nail art designs to try in the future.
You know how some salons just aren't relaxing (they have the news on TV or its just overall not zen)? This place immediately makes you feel relaxed when you walk in. Dan is super easy to communicate with, and they really care about the clients - you can tell.
Love the big wall-mounted TV with a soothing underwater video - it's like watching an aquarium while you have a pedicure - very nice. And the fountain, and the warm colors.
Oh and best of all, my nails look great! It didn't cost any more than the salon I had been going to. This one is a keeper. I'll be back! Read Less