The lady who did my acrylics was very short and rude; she got upset because I asked for the nails to be stiletto, she had no idea what that shape was ( which I don't know how it's a very basic shape) and made it very apparent that she was annoyed when I had to pull up a picture,not to mention I got shellac and two days later some of my nails were already cracked. Never wasting my money at that salon ever again. Read Less

I had been struggling to find a good nail salon for a pedicure but I think I found “the one”. I had picked out a yellow nail polish when Tiffany started to apply it, it wasn’t showing it’s true color so she asked if she could choose a different nail polish for me. I was very happy and content that she was willing to go the extra mile to find a color that I would be pleased with. My boyfriend tagged along with me and instead of keeping him in a couch they offered to seat him next to me and give him a chair massage while he waited. Thank you for the attention to detail and for such a great service. I will definitely be back. Read Less

My experience at gorgeous nails was really good the ladies where super nice and helpful and they gave me exactly what I asked for they also have a number of colors to choose from overall my experience was great and I would definitely recommend it to a friend! Read Less

So appreciated this place. Recently moved here from Tigard & was referred. I walked in on Friday (Memorial Day weekend) & they graciously fit me in even though there was a wedding party of 9 there. The deluxe spa pedicure was wonderful & my tech Kim, who did my fill, was fast & did exactly what I asked for. She even stayed an hour after the shop was closed to get them done. Who does this anymore? I will not only return but highly recommend this place! Read Less

Bad service, they did not do what I asked for, she cut my finger and it got infected the next day. Bad hygiene and dirty place. Got a pedicure which took only 15 min and she cut my toes did not exfoliate my feet. On my sister the lady used the same gloves to clean someone else's station and then did her feet. My mother asked for a certain color and they used the wrong color. When we talked to them about what happened they said that we were crazy. I want my money back to pay for my infection. Read Less

I asked for the lady who did my nails to only file them a little bit but she cut then super short after I’d worked hard to grow them out, she tried getting rid of me so fast she rushed my nails and so they are streaky looking and bubbly and just all around bad looking. I asked when I walked in for a color change and told them not a manicure because I don’t have a lot of money but when they rang me up they claimed to have not hear me so I had to pay for something I specifically said I didn’t want. Do not recommend Read Less

My first experience was very good. . . because: I had an appt and did not have to wait. My technician did a fabulous job and I was so happy when I left. Beautiful and relaxing environment. It was so nice to be pampered by women that seemed to be loving life. Read Less

1. Denise is great. She is professional, obviously licensed, and good at what she does. My friend, who I was treating to a pedicure, got her. 2. Un named greasy-haired emo-Asian-sadist girl is not so great, in attitude or skill. She showed up late, with a "GO CLIMB A CACTUS" shirt atop some polka-dotted jammy pants. She started cutting my cuticles with alacrity, and I had to look down to see if she was doing it Edward-Scissor-Hand-Style as I yanked my foot back in pain. She progressed to cutting my toenails (CROOKEDLY, Rounding ONE of the corners on my big toe- setting me up for an ingrown toenail). Then she started with the file, raking it across the top of my foot, and I'm guessing she was reminiscing about a fast violin song she tried out once upon a time- she was staring off to the left.I relaxed as it came time for the oil leg massage, but she was apparently discussing the characters of her favorite zombie show with her neighbor, and forgot to even look my way as she gouged her thumb between my shin bone and calf muscle, up and down, over and over. I began to envision that I must remind her of doing laundry on a washboard in a dirty pond, because her attitude and body language indicated that rubbing my leg must be similar. I attempted to redirect her after my shin went numb, but she kept going, apparently letting our language barrier apply to non-verbal communication as well. Finally, we got to the part with the nail polish, and after she painted the toes on one foot (without base coat, when did they stop using base coat?), I decided that I hated the color (TOTALLY not her fault and I told her so). I asked if it would be alright to get a different color, and she agreed, but then viciously took the nail polish off. So angrily that my friend incredulously asked if this was a joke, or if she really was violently attacking the polish on my toes. I got up to pick another color to find that my sadist emo-Asian friend was gone. Leaving me there to stew on how much time I had left before I had to leave.This is when Denise, who was done with my friend's perfectly pedicured toes, came over and finished painting my nails. Denise saved the day, and this rating. Bottom line, this place is great, depending on the tech you get. Also, this place is great, depending on if you want the emo/sadist experience or a relaxing pedicure with a friend. I'll be back, but Emo-Sadist-Girl is not touching me ever again. Read Less

Very disappointed! My daughter and her aunt went in for manicures today. The women doing their manicures were more focused on their conversation with each other than doing the manicures. When my sister asked a question about polish, the woman doing her nails looked at her and told her no, she would not answer her question now. My daughter was clipped twice with the cuticle clippers, when my daughter said something she was completely ignored. There is also polish on my daughters fingers around each nail and the polish (gel) is already bubbling! We will not be returning! Read Less

I went in at the beginning of December for a set of acrylics. I had no problems at this point. At the beginning of January I came back to get them removed, She began by cutting off the fake tips ( which I was aware was standard) then proceeded to forcefully rip off the acrylic overlay and polish with a fake nail tip. It Hurt. I and my mother made that very clear, she said " no its quicker" but we were in no hurry to get out of there, we had time for my nails to properly soak in acetone. I asked if this was new, she said no. After going through the pain of one hand I asked if the other can be soaked in acetone like I had done before. The lady rolled her eyes, trying to proceed. We asked to speak to an owner after this, no one seemed to care nor was the owner there to complain to. getting up and going to the front, I did not finish the service or pay because of the lack of respect the workers had for what the customer was asking. I will be spreading the word and never going back. My nails are ruined for at least a couple months now. Read Less

This is my fifth visit. While the results are always good they often fudge the truth on wait time. I call every time and am always told there is no wait. I usually sit in a chair for at least 15 minutes before being served. This time they have continued to seat people who came in after me and I am still sitting here with pruny feet. I am going to dry my feet and put my shoes back on. I have an infant in her car seat which is why I called about the wait. I won’t come again... REVISION : when I got up to leave a girl came right up to start working on me. This was 25 minutes after I sat down. I told her I couldn’t wait any longer as my infant would need to breast feed within the hour. She went and got another person and another person. I was told “the people who got served before you had appointments” a couple times. To which I replied “I called less than a minute before I came in the door and was told there was no wait at all. They could serve me immediately.” One of the women said I should have told them that.... but I don’t think I should have to mention the fact that I had just called and was told there wasn’t a wait. When I arrived they sat me immediately and said someone who be right there. With a six month old infant, having to pack up all the way while three women hovered over me trying to convince me to stay it was humiliating. Instead they could have apologized and booked an appointment for a different time and offered to upgrade my pedicure later. I cried in the car after leaving because they drew so much attention to my leaving it was really awful. Read Less

The only thing I like about this place is they have lots of employees and these employees seems very loyalty. They don't change people like other places. Their availability is great every time I walk in, no appointment needed . Clean and great staffs Read Less

I went in for a pedicure. There wasn't initially a wait for a chair on on a Saturday morning, the chairs were comfortable, and the pedicure itself was fine and included a parafin wax. However, that can be said of pretty much any average nail salon, and other than that I had a bad experience and won't be going back.It took 15-20 minutes for the pedicure to finally start. The polish selection was poor. Apparently instead of sterilizing or using a single-use kit they charge you for a nail kit to bring in each time, but they didn't tell me that until I was checking out. I declined, since that was the first I'd heard if it in the 45 minutes I'd been in the salon, but since they don't have prices clearly posted I have no idea if they charged me for the nail kit I didn't take (I was charged $27). I was offered water, but they never brought it. I don't recommend it, you can definitely get better service, better polish selection, and sterile or single use kits that you aren't required to keep track of at another salon. Read Less

I went in at almost 3:00 yesterday for a Shellac manicure and was taken directly back to a nail station. The owner told me the nail tech would "be right here". I continued to sit at her cluttered nail station for 30 minutes before the nail tech approached me; mouth full of food and said, "Sorry" and then she left the station again.  When she came back after completing her food she was nasty with me. She didn't speak to me and not because of a language barrier; her body language was as if she was infuriated.  I have no idea what was going on. She angrily removed my cuticles and cut into my flesh on one finger.  She then proceeded to paint my nails and after completing a hand; she shoved my hand to the UV lamp. The first time I thought it was possibly on accident, but she continued to do it every time.  Upon completion of all of my Shellac layers she attempted to pull off my bracelets for lotion application. She was trying to rip them off over my hand, but they aren't stretchy bracelets. I told her that they don't stretch and to let me remove them. At the end of the "massage" she got up and walked towards the cash register and didn't say a word or give any body language. It was such strange behavior. As if this wasn't enough. I looked down at my nails and the Shellac is on top of my nail bed on several fingers. Anyone that has that done before will know that this will make the Shellac raise and peel off. I had such an awful experience. Needless to say, but I won't be back. Read Less

I called to ask how long the wait would be and they said "about 15 mins." But when we got there we said "how many more minuetes"? And they said "5" so we waited 5 mins. Then we asked again and they still said 5 mins. So we waited....eventually an hour passed and we said "its been an hour, so how much longer!" And they said 15 mins. Then it was an hour and a half of waiting. So we just left, and we went to ISSE salon and the wait actually was 5 mins. We LOVE ISSE salon, and its way better the this one. Read Less

I called in the parking lot to ask how long of a wait to get my fingernails painted, I was told 10mins. I walked in and was told 10mins. I was on my lunch break, I figured it was enough time. THINK AGAIN! They left me sitting there for 40 MINUTES! Not one person came and said a word to me and they took 4 other people who were walk ins who came after me. I ended up walking out to make it back to work. Read Less

They charged me 3$ to remove my shellac toe nails.. but all she did was pull them off with clippers. I coulda done that myself before coming in, I was just told you weren't suppose to (?). When I came in, I mentioned I wanted the express pedicure to the lady at the front. I guess it wasn't communicated to the one that actually did my nails and ended up charging for a regular pedi. Read Less

I usually love going here but I went and got a pedicure yesterday and the lady pulled out an ingrown toenail. It hurt while she did it but I assumed it would feel better. Well today it's now red, itchy and has pus coming out. Just watch out. Read Less

While the people working here are nice, they have poor time management with their appointment times. Made an appointment and waited nearly an hour after being seated at a pedicure station, as they asked multiple times to "wait just a little bit". And I wasn't the only one with an appointment who was running at least 30 minutes behind. Was so frustrated that I ended up walking out. If you're unable to honor appointments within a reasonable period, then please be respectful of others and don't waste time they cannot get back. This was not the first time they ran behind on my appointment, but it was by far the worst and will be the last. Read Less

While the people working here are nice, they have poor time management with their appointment times.  Made an appointment and waited nearly an hour after being seated at a pedicure station, as they asked multiple times to "wait just a little bit".  And I wasn't the only one with an appointment who was running at least 30 minutes behind.  Was so frustrated that I ended up walking out.If you're unable to honor appointments within a reasonable period, then please be respectful of others and don't waste time they cannot get back.  This was not the first time they ran behind on my appointment, but it was by far the worst and will be the last. Read Less

This place is really convenient for me, but when I've gone I've consistently had the same experience.Long wait The owner he's rudeThe girls every time make mention to how exhausted they are. In the middle of my service the girls always start talking and then my tech just gets up and either starts helping someone else, or starts talking.Yesterday she got up and I sat there for 11 minutes wondering where she went to.I went for my last time yesterday. The price is way over priced for the quality of the service and the salon. Read Less

This place is the best! Clean, friendly, reasonably priced, light & bright. Love it! Will definitely go back. I'm new to the area & was looking for a nail salon. I am normally cautious so finding this place was awesome! Jenny was great! Read Less

I went in for eye lash extensions and a full set of acrylics and spent about $150. The customer service was awesome and every one that I interacted with were very sweet. After getting my nails done I noticed my nails had bubbles all over them and after 2 weeks every single one popped off, I was very disappointed. Now my eye lashes on the other hand, half of them were on my pillow when I woke up the day after getting them done and the next day 90% of them were gone. Very disappointed in the quality and was a complete waste of money. I will never return. Read Less

I love going here! I've been having my toes done by Denise for 3 years and she is EXCELLENT. Zena and Dong are so wonderful and they have the best prices in Portland. I live in NE now and drive all the way to Hillsboro just to go to this salon. MAKE AN APPOINTMENT! Walk-ins take forever. Read Less

I have gone here off and on for a few years.  Sometimes the service is good and other times it is just OK.  Today I went to get a wax and was irritated at the unprofessional behavior of the people working there.  The man at the counter was on his phone when I came in and when he set it down it was obvious he was on facebook.  He motioned at a lady who was sitting in a chair talking on her phone to take me back for my wax.  She continued to talk on the phone the ENTIRE time that she waxed my eyebrows and lip.  She even walked me back to the front counter while still on the phone.  The conversation she was having was so loud that I could hear the person on the other side of the conversation.  I will try another place from now on. Read Less

I needed to write another review. I came in knowing I would have to wait. I had three little girls w me.I was greeted politely. I was getting a shellac and three kids manicures. Every time I have my daughters and or their friends we are always put close together. This time was no different. My kids were treated wonderfully. They love everyone there. And the gentleman who did my manicure did a great job. I'm all for great service and even more so for keeping littles and parents close by. I knew it was a big task going in but even w three kids I felt relaxed and they loved it too. Thank you again!!!! Read Less

They were very welcoming and patient when I was picking a color. The lady was very precise with my manicure and very nice.Also, there was a lady nursing a baby and the staff were concern for the him especially from the nail powder. One of them even offered to carry him so his mom can finish. I will certainly come back again! Read Less

I came here on an afternoon for a pedicure.  It was a bit busy, and we had to wait awhile, but we were walk-ins.  Initially, I was very unhappy with the service and quality of the pedicure. I emailed the business about it later that day, and they promptly invited me back to remedy the mistakes. They were very professional, helpful, and thorough on addressing my concerns, and I love how my nails turned out. They do get a bit busy during peak hours, so plan ahead to have time to enjoy the salon if you come during that time. Read Less

If you're white, this place is great.Or if you come to this place and you bring someone white, they treat you great. I'm sitting here for about 1 hour now. No one has come to do my nails. I've been moved from the waiting area to the table where you'd usually get a manicure, but no manicure. A woman came up to me and asked me if I wanted a regular or deluxe manicure - I want a deluxe manicure. Then she asked the white woman behind me what she wanted (this woman came in about 10 mins ago) and then began working on her.It's been about 75 mins now and someone came and put a bowl of water in front of me. I'm not allowed to put my hands in it he said. Then he walked away.I came in here yesterday with my friend who is white- we were both seated right away and started our pedicures in about 15 mins.Warning: if you are not white - beware of service. Horrible. Read Less

Made an apt for 12. Waited 40 minutes sitting in the chair with cold water. Told them nevermind and left. Don't schedule appointments when you can't fill them. There were four other people sitting in chairs without anyone helping them either. Don't come here unless you have time to wait and enjoy being ignored. Read Less

I had been going here for several months. I used their punch card system. It was never a super excellent experience it's always been mediocre. But I had it. Don't go to this spa during the summer. It's always so hot and stuffy in here. I was told it would be a 5 minute wait well 10 minutes later she says "5 more minutes " then 20 more minutes later "5 more minutes " and again 10 minutes later. Right when I had decided to go elsewhere I stood up and was gonna leave and she finally comes over and asks what color I want... So I stayed... BIG MISTAKE! After going through 3 different ladies they were done. I told her I wanted medium length. She verified the length... I usually agree to longer to account for filing and shaping... Well this woman was FILE HAPPY! I walked out of there with shorter nails than I walked in with... I was so fed up and frustrated that I just left and went and paid 50 more dollars at Rainbow nails in Beaverton by Malones and she fixed them in no time! Needless to say... I will not go back to this salon! Rainbow nails for the win!Also the place just looks dusty! And all the nail stations have the employees drink cups everywhere... So many crappy and cheap looking decorations it's just cluttered in general. Read Less

I made an appointment at 2pm several days in advance with my favorite practitioner Rose. I waited half an hour past my appointment time to see her. When I complained about the poor scheduling they were not appologetic and acted like I was the strange one for being upset. I really like rose but if they do this one more time I will be finding a new place to get my nails done. An establishment should not offer appointments with specific technicians if they will not honor the appointment time. Read Less

I stopped by impulsively on a Monday, around 4pm, and there was probably around 4 people there currently getting serviced at one end of the bank of chairs.  They were very efficient, had me pick out my nail color right away, and then let my feet soak while I waited for a technician to be available.  The wait was minimal, maybe 5 minutes or so, and my feet was in a nice warm foot bath/soak so it was pleasant.  And, I didn't catch the name of my nail technician, but she did an AMAZING job.  My nails were pretty bad --don't worry I didn't post any "pre-pictures" beforehand.  =)  but they were very nicely transformed, and I was very happy with the final product.  Meanwhile, I loved the paraffin wax--and yeah, they do put them in individual baggies now.  And, there was other massages, and hot towels on the calves, it was very nice.  And, I am a little difficult/semi-ticklish with my feet, but my technician did a wonderful job with working with my feet, and yeah I was really, really pleased with the final result! Read Less

I have been going here for 7yrs now. She never charges me for a repair (but I rarely need repairs) I have had the same person the whole 7 yrs. it's nice they don't have a big staff turnover like other places do.they do get busy at times so it's a good idea to call ahead. I even like the way they wax my eyebrows Read Less

So here is the deal. I used to go here all the time for my solar acrylics when I was younger. Eventually I got sick and tired of being told "ten minutes" when it meant 45 and went somewhere else with much better results. Last year I came here on my birthday to get a manicure. I had a 5:30 appointment, they seated me, and left me sitting there for an hour. I got fed up and left and vowed never to come back.Until the bride of a wedding I am a bridesmaids in chose this place to do our bridal nails. We didn't wait long - the problem is that my nails look awful! Worse than that my nails still are burning 3 hours later. I have never had this experience in 7 years of getting acrylics put on. This time I'm REALLY never coming back. Not worth it. The prices aren't even that competitive. Read Less

I am so happy that this place is literally right around the corner from where I live! When I'm in need (or want!) of a pedicure, it's right here. :) They have a large staff, so when you go, there is usually no wait at all. The place is very clean, nicely put together, and everyone is so friendly. Of course, the pedicure chairs are fab w massage included, also they use the tools for calluses, cuz you know we all get them from time to time, and a big plus to me is the steamy towels for your calves during nail painting time! Ahhh I love it!Nails are also well done here, I am picky...well VERY picky when it comes to the way I like my nails...(see pic) :) and the girls just listen well, and do it precisely as asked. So I don't don't need just one fav girl, they are all great! :) Read Less