I really wish I can give this place a good rating considering the lady who did my nails (Lynn) was very nice to me, if a little hesitant to talk to me at first. This was my first and last experience a... Read More
I really wish I can give this place a good rating considering the lady who did my nails (Lynn) was very nice to me, if a little hesitant to talk to me at first. This was my first and last experience at this location.My mom and I both made an appointment for just a manicure with regular nail polish. I usually like gel polish but for personal reasons needed something that I could remove easily later on. We entered, mentioned to one lady that we had an appointment, and were motioned to sit. A man rushes in who obviously works there, smelling really heavily of cigarette smoke, and chastised my mom that we were not allowed to just sit anywhere.He ended up working on my mother, and didn't ask her how she wanted her nails shaped. He was also very brusque and pretty much demanded her what color she wanted. When my mother lost her patience with his manners and became brusque to him in return, he was pretty much complaining about us in Vietnamese to his colleagues. I'm Asian as well, and also speak my parents' language, but try not to speak in another language in front of someone who doesn't because I find this rude and disrespectful. So this upset me. When we were deciding colors earlier before sitting down, I was asking him several times for a sample of the designs they did. He kept saying he doesn't do designs and I'll have to talk to one of their designers and pretty much ignoring my request for their samples. Lynn was very nice to me, but the nail polish they have was very thick and old, which she had also noted. She added thinner into it, but my nails ended up being very gunky and uneven. The topcoat they use is also very old and low quality, so not only were my nails now gunky, but they were also full of bubbles. Everyone who sees my nails comment that my nails require a redo and that I shouldn't have paid for it.I hate writing such a negative review, and the positive ratings really astounded me after my experience. Needless to say, I am never returning. Read Less