The man who did my nails was rude and played on his phone most of the time, I actually had a nail break and when I went back to fix it he was short with me and put the nail on crooked. He didn’t even try to match the shape of the other nails. Highly unsatisfied. Read Less

I have been mostly happy with the service here but my last visit was not a happy outcome. They rushed it like they just wanted me out of the chair. I had asked for a deluxe pedicure and I literally had to tell them what I wanted when they skipped steps. They did a haphazard job smoothing my feet and left rough spots with skin hanging on them. When I pointed it out, they looked at them and rubbed at the worst spot wearing gloves they'd already started working on someone else with. They indicated I needed to smooth the spots myself and left it at that! No apology, no fixing it and then they still charged me full price! Needless to say, no tip and no repeat business. 🙁 My advice... Make sure you visit is early in the day if you go. Read Less

People are nice but skills aren't so well. Got a full set acrylic and I wasn't happy at all with the finished look was very clumpy and didn't do a great job painting my nails was 31 dollars and I think I would have done a better job just painting my nails on my own . Read Less

Let me start by saying that the people working here were VERY nice! They were talkative and friendly. However, my friend and I each got a pedicure, and they were messy and there was nail polish on the skin around the nail; it basically looked like something I could have done myself. It was $27 for the cheapest pedicure, which was overcharging for the bare minimum they did.Also, they have BAD sanitation! As you may know, in the state of Oregon (at nail salons), the customers have a choice of either bringing their own file and buffer, or pay for a new one provided by the nail salon. When I first sat down, I informed the lady working on my feet that I had brought my own supplies, but I think it later slipped her mind.So, the lady working on my feet began to use a new buffer and file all over my feet for around a minute, when I reminded her that I brought my own (in order to not be charged extra). She then opened the drawer and put the used buffer and file RIGHT back in the drawer with the brand new ones. I was disgusted! The next person who comes without supplies might be given the ones used on my feet!So, overall the people working were very friendly but not great at giving pedicures. Read Less

I've been going to Golden Nails for about a year now, and I have yet to be disappointed. They always get me in quickly and are very friendly. They do a great job with my gel manicures and are always open to listening to what I want done. I love their color selections as well. I will continue to come to them as long as I'm in Eugene. Read Less

We went for a bridal shower, there was 3 of us. Not one of us had good nails for the wedding. It was pretty disappointing. We are not girly girls who regularly get our nails done or anything, so we would have been happy with almost anything. But, our nails were not done properly and looked pretty terrible. The people were nice enough, but I wouldn't go back. Read Less

The staff seem very friendly and the prices are fair, however I think the quality of my fill was disappointing, nothing was done about my cuticles, and the gel polish was a little sloppy, and it just lacked in other manicure courtesys. Read Less

Vivan gave me wonderful nails! I got acrylic nail with gel polish that changes depending on if Im hot or cold and it was much more affordable than other places. Everyone was friendly and it was very clean. Will certainly be going there again. I would suggest them to anyone! :) Read Less

MAKE RESERVATIONS. Because even if you walked in and they tell you that you will be serviced within 10 minutes, be prepared to wait for 45 minutes. My fault for wanting an impromptu manicure, but still...choices in Eugene were limited. The manicure itself happened so quickly, I wasn't sure how I felt about it. They also charged a whooping $2 for the file kit if you didn't bring one. Most, if not all places in town are going for $1 per kit. Seems a bit much for charging double.They do accept credit/debit cards, but it's obvious that they preferred cash. On the plus side, the place is pretty clean and overall well equipped. I just had better experiences elsewhere. Read Less

First of all, they really should revise the "walk-ins welcome" signage...Didn't make an appointment, it was a Sunday and a lot of the nail salons were closed. We really wanted to get our manicure and pedicures done that day so we came to one of the few places that were opened.The location was ideal, being close to the mall with a parking lot. When we walked in, there wasn't a whole lot of customers being served, we were told to wait around 15 minutes before they could get us in, which was fair enough.It was more like 25 minutes.We even helped ourselves with choosing nail colors without prompting. Two of us were getting pedicures and one was getting manicure. Even after we sat down, only one nail tech was available, so he started with my pedicure, while my other two companions were left to wait again. The manicure didn't start until my pedicure was almost done. Ugh.We had every intention to get our brows waxed, despite our frustration towards how long it was taking us to get everything done. On a plus note, it was one of the best waxing experience I have had. My brows are naturally uneven and somehow the stylist made it work. Yay brows.Bottom line, I will come back again for the brows, my pedicure wasn't bad, but I have gotten better ones somewhere else. If I am desperate enough, I will make a reservation before coming in again.Just for your reference, we got here at 2:25 pm and didn't leave until 4:20 pm, yikes. Read Less

I told them what I wanted and they said okay but they didn't even do what I wanted. When I corrected my nails they kept telling me its to hard to do. I just wanted French tips and they look like they need to be filled but I got them last night. Keeping my business at Diamond Nails since the lady there is so nice and understanding Read Less

I always have the worst luck with getting my nails done, they NEVER come out how I ask and are never even. I have even gone to a celebrity manicurist that charged me $75, and those turned out terrible, with uneven lines on every single nail, and the nail polish didn't even reach the edges of my nails, it was awful. So being fed up, the next time I got my nails done, I decided to try a cheaper place, thinking it couldn't be any worse than it already was. Well, I was super impressed by the nail tech, Trish, that did my nails. I brought a picture in asking her to recreate it, and she did almost exactly. She took her time and filed my nails so perfectly. I definetly plan on going back for a fill and it might become my go to nail place. Thank you so much Trish! Read Less