16 Reviews

Us Nails & Spa

Cottage Grove, Oregon
Reviews
Karly Kline
11 May 2018
REPORT
Worst service ever. Definitely would rather be choked than listen to them yell in my face.
Alicia Robinson
10 Apr 2018
REPORT
When going in to they are super nice and polite, by far thes best nails salon I have went too. Love every time I go in to get my nails done
Denise V.
24 Feb 2018
REPORT
Just another run of the mill nail salon. The guy doing my nails didn't say a word to me other than to ask how I liked my nails shaped. He was too busy talking to another customer on the other side of ... Read More
Just another run of the mill nail salon. The guy doing my nails didn't say a word to me other than to ask how I liked my nails shaped. He was too busy talking to another customer on the other side of the salon. The place was clean-ish but nothing to write home about. I won't be back. Read Less
Savannah D.
3 Feb 2018
REPORT
Got my nails done on a Monday and this is how they look by Thursday. One nail broke and the paint is chipping off on almost every finger. My first set I got was a very ugly color and I came back for a... Read More
Got my nails done on a Monday and this is how they look by Thursday. One nail broke and the paint is chipping off on almost every finger. My first set I got was a very ugly color and I came back for a fill to give them another chance and this happened. Read Less
Orange You Glad
16 Nov 2017
REPORT
Absolutely horrible service. Rude employees who argue in front of customers very loudly, they sass the customers when requests are made that they cannot accommodate and they do not offer other solutio... Read More
Absolutely horrible service. Rude employees who argue in front of customers very loudly, they sass the customers when requests are made that they cannot accommodate and they do not offer other solutions. Every time I have been here they have made my fingers bleed. Also, gel polish was not done correctly and came off immediately after appointment. Incredibly disappointed. Read Less
adrianna wigzell
28 Jul 2017
REPORT
She worked quickly and very precise! I definitely got what I paid for! :)
Steven Ackerman
28 Apr 2017
REPORT
Took my six year old daughter for her nails her! She was treated like a little princess!
Chelsea Smart
15 Apr 2017
REPORT
They recently got new owners and I love it there! Ive been coming here for years, and the change was hard, but I absolutely adore Brandon and Linda. They've given me the best pedicures and gel polish ... Read More
They recently got new owners and I love it there! Ive been coming here for years, and the change was hard, but I absolutely adore Brandon and Linda. They've given me the best pedicures and gel polish nails I've ever received! I love the changes and updates they've already made and cannot wait to see more! Lots of good things in store with this new ownership and I can't wait!Read Less
justina paulus
13 Apr 2017
REPORT
They dont put their customers first, they care more about the money. Also they rush and pretty much throw you out if you they have another customer because they just want money. I would highly recomme... Read More
They dont put their customers first, they care more about the money. Also they rush and pretty much throw you out if you they have another customer because they just want money. I would highly recommend not going there. πŸ‘Ž Read Less
Library N.
3 Mar 2017
REPORT
Their sign says they accept walk-ins, but I arrived an hour and a half before closing and they treated me like I was stupid for thinking that I could possibly get a pedicure done despite the fact that... Read More
Their sign says they accept walk-ins, but I arrived an hour and a half before closing and they treated me like I was stupid for thinking that I could possibly get a pedicure done despite the fact that they had one customer and two employees working, I can't abide rude people. I will take my business elsewhere! Read Less
Linda G.
22 Jul 2016
REPORT
They do not open when they say. It says 9 am it is now 9:30 am still no answer. If you get the right person you will get good service.
Ellen C.
6 Apr 2016
REPORT
One of the worst pedicures ever, and I have gotten them regularly for many years. Β I do a better job myself. Β Guess it all depends on who you get. Β My friends that go there rave about it.
Elizabeth H.
12 Feb 2016
REPORT
I honestly don't know why this salon has two stars. My personal experience was awesome. I've worked in the beauty industry for years, and have lived in big cities where I bounce between nail salons al... Read More
I honestly don't know why this salon has two stars. My personal experience was awesome. I've worked in the beauty industry for years, and have lived in big cities where I bounce between nail salons all the time. This was the first time I found all of my favorite salons in one, especially moving to such a small town, it was the last I expected. They were helpful, and sweet. My service was done with skill and not rushed at all. They helped me find a technique for my nails that I haven't heard from anywhere else. I was paranoid to try this place based off the reviews, but had no time to go into town. It was the best decision, and now they are my regular salon! I thought they deserved a 5 star review after seeing this salon only have two. I would give it a try, everyone's service can be different. They also would refuse to take my tip, I had to just leave it on the counter! They were sweet, and extremely busy! Love it! I have a nail appointment today and will post a picture so they have more selection for you guys to see Read Less
Kathy B.
1 Nov 2013
REPORT
I have always been treated great there. Β I have been using this nail salon for years and they have always done quality nails. Β I have even had my nail polished changed right after getting them done...... Read More
I have always been treated great there. Β I have been using this nail salon for years and they have always done quality nails. Β I have even had my nail polished changed right after getting them done...because I didn't like the color. Β I had an elderly Mother I took to get her nails done too. Β She was always treated with the utmost respect, and was pampered with hand drawn flowers on her toes (No extra charge) Β This shop is busy so often but they will always work you in. Read Less
Catherine S.
5 Oct 2013
REPORT
The second time I went to this US Nails will be the last. I had wanted a basic manicure for a job interview. Once I picked out my color and the manicure had begun all was going well until she started ... Read More
The second time I went to this US Nails will be the last. I had wanted a basic manicure for a job interview. Once I picked out my color and the manicure had begun all was going well until she started to apply the polish. Unknowingly, the nail polish I had picked out was very old. Naturally, old nail polish is difficult to work with because it becomes very sticky... And won't last long. I politely suggested to pick out another color (it would have been similar) because I felt my manicurist was having a hard time applying the color to my nails. After asking, she rudely snapped at me that there wasn't enough time. I just sat there the rest of the time in silence. Not only should this salon discontinue use of any old nail polish, but customer service and satisfaction needs to be worked on as well. It's my money and I expect nothing less than to leave feeling satisfied, not disrespected. Needless to say I didn't leave her any tip. I can't speak for all employees who work there but unfortunately I won't be back to find out. Read Less
A Google User
10 Apr 2011
REPORT
Great job, new comfy chairs, relaxing environment, reasonable prices.
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Us Nails & Spa

Cottage Grove, Oregon
(16)
Karly Kline
11 May 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Worst service ever. Definitely would rather be choked than listen to them yell in my face.
Alicia Robinson
10 Apr 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
When going in to they are super nice and polite, by far thes best nails salon I have went too. Love every time I go in to get my nails done
Denise V.
24 Feb 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Just another run of the mill nail salon. The guy doing my nails didn't say a word to me other than to ask how I liked my nails shaped. He was too busy talking to another customer on the other side of ... Read More
Just another run of the mill nail salon. The guy doing my nails didn't say a word to me other than to ask how I liked my nails shaped. He was too busy talking to another customer on the other side of the salon. The place was clean-ish but nothing to write home about. I won't be back. Read Less
Savannah D.
3 Feb 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Got my nails done on a Monday and this is how they look by Thursday. One nail broke and the paint is chipping off on almost every finger. My first set I got was a very ugly color and I came back for a... Read More
Got my nails done on a Monday and this is how they look by Thursday. One nail broke and the paint is chipping off on almost every finger. My first set I got was a very ugly color and I came back for a fill to give them another chance and this happened. Read Less
Orange You Glad
16 Nov 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Absolutely horrible service. Rude employees who argue in front of customers very loudly, they sass the customers when requests are made that they cannot accommodate and they do not offer other solutio... Read More
Absolutely horrible service. Rude employees who argue in front of customers very loudly, they sass the customers when requests are made that they cannot accommodate and they do not offer other solutions. Every time I have been here they have made my fingers bleed. Also, gel polish was not done correctly and came off immediately after appointment. Incredibly disappointed. Read Less
adrianna wigzell
28 Jul 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
She worked quickly and very precise! I definitely got what I paid for! :)
Steven Ackerman
28 Apr 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Took my six year old daughter for her nails her! She was treated like a little princess!
Chelsea Smart
15 Apr 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
They recently got new owners and I love it there! Ive been coming here for years, and the change was hard, but I absolutely adore Brandon and Linda. They've given me the best pedicures and gel polish ... Read More
They recently got new owners and I love it there! Ive been coming here for years, and the change was hard, but I absolutely adore Brandon and Linda. They've given me the best pedicures and gel polish nails I've ever received! I love the changes and updates they've already made and cannot wait to see more! Lots of good things in store with this new ownership and I can't wait!Read Less
justina paulus
13 Apr 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
They dont put their customers first, they care more about the money. Also they rush and pretty much throw you out if you they have another customer because they just want money. I would highly recomme... Read More
They dont put their customers first, they care more about the money. Also they rush and pretty much throw you out if you they have another customer because they just want money. I would highly recommend not going there. πŸ‘Ž Read Less
Library N.
3 Mar 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Their sign says they accept walk-ins, but I arrived an hour and a half before closing and they treated me like I was stupid for thinking that I could possibly get a pedicure done despite the fact that... Read More
Their sign says they accept walk-ins, but I arrived an hour and a half before closing and they treated me like I was stupid for thinking that I could possibly get a pedicure done despite the fact that they had one customer and two employees working, I can't abide rude people. I will take my business elsewhere! Read Less
Linda G.
22 Jul 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
They do not open when they say. It says 9 am it is now 9:30 am still no answer. If you get the right person you will get good service.
Ellen C.
6 Apr 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
One of the worst pedicures ever, and I have gotten them regularly for many years. Β I do a better job myself. Β Guess it all depends on who you get. Β My friends that go there rave about it.
Elizabeth H.
12 Feb 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
I honestly don't know why this salon has two stars. My personal experience was awesome. I've worked in the beauty industry for years, and have lived in big cities where I bounce between nail salons al... Read More
I honestly don't know why this salon has two stars. My personal experience was awesome. I've worked in the beauty industry for years, and have lived in big cities where I bounce between nail salons all the time. This was the first time I found all of my favorite salons in one, especially moving to such a small town, it was the last I expected. They were helpful, and sweet. My service was done with skill and not rushed at all. They helped me find a technique for my nails that I haven't heard from anywhere else. I was paranoid to try this place based off the reviews, but had no time to go into town. It was the best decision, and now they are my regular salon! I thought they deserved a 5 star review after seeing this salon only have two. I would give it a try, everyone's service can be different. They also would refuse to take my tip, I had to just leave it on the counter! They were sweet, and extremely busy! Love it! I have a nail appointment today and will post a picture so they have more selection for you guys to see Read Less
Kathy B.
1 Nov 2013
β˜†β˜†β˜†β˜†β˜†
REPORT
I have always been treated great there. Β I have been using this nail salon for years and they have always done quality nails. Β I have even had my nail polished changed right after getting them done...... Read More
I have always been treated great there. Β I have been using this nail salon for years and they have always done quality nails. Β I have even had my nail polished changed right after getting them done...because I didn't like the color. Β I had an elderly Mother I took to get her nails done too. Β She was always treated with the utmost respect, and was pampered with hand drawn flowers on her toes (No extra charge) Β This shop is busy so often but they will always work you in. Read Less
Catherine S.
5 Oct 2013
β˜†β˜†β˜†β˜†β˜†
REPORT
The second time I went to this US Nails will be the last. I had wanted a basic manicure for a job interview. Once I picked out my color and the manicure had begun all was going well until she started ... Read More
The second time I went to this US Nails will be the last. I had wanted a basic manicure for a job interview. Once I picked out my color and the manicure had begun all was going well until she started to apply the polish. Unknowingly, the nail polish I had picked out was very old. Naturally, old nail polish is difficult to work with because it becomes very sticky... And won't last long. I politely suggested to pick out another color (it would have been similar) because I felt my manicurist was having a hard time applying the color to my nails. After asking, she rudely snapped at me that there wasn't enough time. I just sat there the rest of the time in silence. Not only should this salon discontinue use of any old nail polish, but customer service and satisfaction needs to be worked on as well. It's my money and I expect nothing less than to leave feeling satisfied, not disrespected. Needless to say I didn't leave her any tip. I can't speak for all employees who work there but unfortunately I won't be back to find out. Read Less
A Google User
10 Apr 2011
β˜†β˜†β˜†β˜†β˜†
REPORT
Great job, new comfy chairs, relaxing environment, reasonable prices.
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