This is a horrible place to go went there twice and both times they screwed up my hair. They fired my hair. I have never got my hair dyed before and it was super healthy now it falling out. I would never go there they don’t know what their doing. I called and talked with the owner and she wanted me to come back in so they could try to fix it but I already went back and they messed it up even more. Worst salon ever!!! Don’t go there Read Less

I left this place several years ago because of the wait and the fact that I was ignored by my own hair stylist as she walked by me with another client while I was waiting. It used to be much better but now I have found a place where they work on time and cherish their clients. Read Less

Short version: Make sure you keep track of how much your stylist charges - they have levels of some kind. And things get added on. Mine cost 115. without a cut and my med blond I picked out ended up orange.-ish. I went to Grace because I have problem hair and she is supposed to be a specialist in color. After toning twice it was still orange. I had a special occasion I had to attend with my hair a color I hated. There was no apology from Grace, or the owner. She was polite when I went back for the second toning but I got the impression she thought I was being unreasonable. Writing a dissatisfied review isn't something I like to do, but I feel I need to inform others about my experience. It's taken me 2 months to try to be as positive and objective as I can.I told Grace from the start how I had a limited budget but had problem hair and needed a good color. And I was going away for an important party. At first she was pleasant and helpful.Before my hair was even dry I  could tell it was way too light. She toned it. I told her it looked orange and she suggested I use purple shampoo.....     I went home but called the next day to tell her it was just not a good color. She got me in right away and toned it again. It was better. But no apology and really gave me the impression that she thoughtI was being picky. I went on my trip and observed that my color got a bit redder each day. When I got back I talked to the owner. She suggested another stylist would be "a better fit" for me.....    Since Grace had made me feel uncomfortable I said ok at first.   I asked that she (the owner) do my hair but she didn't have time.  So I made an appointment with the other stylist. But the more I thought about it, the more I thought that another processing wouldn't be good for hair already over processed so I canceled.Two months later, my hair still has an orange tone, and I still hate it. I use the purple shampoo to minimize the unwanted color but that's harsh on my hair. What to do?  It's not quite red enough to be Ronald McDonald, and it's too cold to shave my head! Read Less