This place was horrendous. Yesterday's trip was the third time I've been to this salon, and it is definitely my last. Let me begin with how horrendously DIRTY this place is. I've noticed before, cring... Read More
This place was horrendous. Yesterday's trip was the third time I've been to this salon, and it is definitely my last. Let me begin with how horrendously DIRTY this place is. I've noticed before, cringed and bit my tongue; yesterday, however... I was told to go ahead and let my feet soak as I waited for my technician (Kim, the owner) to finish up with her last client. No big deal, I was ready to relax and read my book. However, as I approached my seat, I literally saw old toenail clippings and other nasty floating things (like... The skin junk of whoever's callouses came before mine?!) and I couldn't NOT say anything. I told Kim, "This water looks dirty... Has the bowl been cleaned after the last person?" And she ignored me. I said it again and she looked at the water and said "Oh it is fine!"... Ok.She was rough, rushed, and talked to one of her coworkers MUCH more and louder than any technician I've ever had... Ever. And it was clear they were talking about me; they didn't make any attempt to hide it. They would chatter, pause, look at me- my hair, my face, my clothes, and resume talking, nodding and continuing to stare and talk. I've never felt so uncomfortable while getting a pedicure and manicure. She was rough and ignored me completely when I tried to interrupt her talking with her colleague to tell her what color I wanted, because she began to pull out the color she liked... What the heck? I tried to say something about five times; the ladies around me getting work done all looked at me as if to say "wow... this is ridiculous, I'm sorry".Shitty technical service. Poor attitudes and customer service. Never coming back. I threw away $54 yesterday. OH, and I'm never charged the same price, despite always getting the same service. If only I could give it zero stars... Read Less