I am so disappointed in the service I started receiving, or rather, the lack thereof. I loved the work they did in the beginning, but I don't think they really care about customers anymore. One time, ... Read More
I am so disappointed in the service I started receiving, or rather, the lack thereof. I loved the work they did in the beginning, but I don't think they really care about customers anymore. One time, they wrote my appointment down on the wrong day (in their book, but correctly on the reminder card they gave me). Recently, I tried calling to see if I could get in a little earlier in the day than my scheduled appointment, but nobody answered the phone (so I left a message, but nobody bothered to call me back). That would've been fine, BUT when I showed up at my regularly scheduled time, NO ONE WAS THERE!! The door was locked and there wasn't a soul around. I have left several voicemails, and nobody has bothered to get back to me. I don't know if they are even in business anymore. It's really sad, because they did a good job, but it's pretty inconsiderate to not even bother calling clients back. Currently looking for another salon that I can depend on to be open when its time for a fill. Read Less