My first visit to this salon this evening, and Chi has managed to give me the most precise, beautiful, clean, and well applied manicure of my entire life. I'm not exaggerating... every single edge is perfect, my cuticles were trimmed clean and smooth all around. The application of each layer of gel polish was extremely thin and consistent in the pigmentation leaving the color nice and opaque yet not thick at all. I came here on the suggestion of a coworker and friend whose nails I admired. She suggested him by name and I'm so glad I took her suggestion. I've never had a more perfect manicure in my life. I'm a waitress and with all the physical work and hand washing my hands really get a lot of abuse, and I have no doubt this will hold up for me. Technical perfection in every aspect.Update: almost 2 weeks later sill looking mostly perfect. I work as a waitress and these nails have held up to me adjusting table legs, washing dishes without gloves on, and generally being extremely clumsy. Second photo to show grow-out. Also natural light vs fluorescent in the first shows a difference in color. Color hasn't actually changed of course . Read Less

And.....I got a nasty bacterial infection after a pedicure here. Literally sitting in urgent care right now 24 hours after my appointment. I get pedicures all the time and this is the first time it went south afterwards. Won't go back. Read Less

Wonderful- highly recommend!! My husband and I are in town from Los Angeles and wanted to get pedicures as a holiday present to each other. We choose this place randomly because it was close to the mall. It didn’t disappoint! Our pedicurists were amazing and friendly. We got the Deluxe pedicures with the scrub, hot towels, and stones - amazing! So happy with our service, and highly recommend. This salon is spacious and clean. Read Less

I am writing on behalf of my Mother & Nieces who I treated to Manicures here while I ran some errands in the area after dropping them off. They all loved the service & the results. Its in a great central location & they were able to work them in as Walk-in's with no issues when other Nail Salons in the area were too busy to accommodate the three of them. We will definitely come back. Read Less

The first time I came my nails came out perfect. My husband and I recently moved here from Texas so when we stopped here to visit it was excellent. The second experience wasn't that great. I came at about 5pm. Didn't know they closed at 6. Coming from Texas all our nail salons close at 7:30pm. When I got there they made sure I knew what time they closed by repeating it every 5 mins. She rushed the job and now my nails have cracked and the paint is coming off after 5 days. They weren't too friendly with me for coming a little after 5. Not until after I was sitting about 30 mins. I won't return. I will find somewhere close to my house. But if you do go go before 5pm and make an appointment. Read Less

We stopped at this salon today because of its reviews. We had a small wait and it was worth it!! We didn't feel rushed and the girls were sweet! We received nice, long massages with our pedis and our polish looks great!! We will return!! Read Less

This was my first mani/pedi venture. The wife and I both got a mani/pedi and both loved the care we received! Very friendly staff and they pamper you well! Will definitely be planning another stop here in the near future! Read Less

I don't have a point of comparison as this is the first time I have ever had a pedi done (apparently I got a hot stone pedi as a Valentines gift from my wife). I got there somewhat late and they were still kind enough to accommodate me. The lady that took care of me was suuuuper friendly and she recognized me (apparently my wife has shown her pictures of the two of us). If I was into this kind of things, I would not hesitate to go back. The place seems clean and the chairs were comfortable (but I guess you can get that anywhere). My 5 starts go to the people who work there. Read Less

Their staff is super nice. Their prices are very reasonable compared to other places. They don't pressure you to spend more like other places. They spend the right amount of time on each customer. This is my favorite place for a pedicure. Read Less

Great little nail salon. Never had any issues, but I have seen a few customers complain that their polish was a little thick or sloppy. The employees always went and fixed it right away. They are great with pedicures and gels. Clean and friendly service. Read Less

If I could give this place a zero,  I would.   I came because of all the great reviews on Yelp, so I feel obligated to write about my experience.   I had 45 minutes before I had to catch a flight,  so I decided to pamper myself and get a manicure.   My daughter's communion is this weekend,  and I wanted to look nice.  The man who gave me the massage was a very nice Vietnamese man.  I paid and gave him a tip before he finished; he encouraged me so that I wouldn't have to dig in my purse and mess up my nails.  He put my hands under a light to dry my nails and said they would be dry in 5 minutes.   They were still wet, so I stayed.  I was pushing it on time I needed to get to the airport, so I left.  When I got into the sunlight, I really saw my nails (it's dim in the shop).  I was so disappointed because they didn't look good.   I knew I was pushing it on time, but also didn't think I should have to pay for a bad job.  I went in and explained very quietly that I wasn't happy with my nails.  I didn't want to embarrass the man who did them, and I also didn't want to make a scene in front of the other customers.  They offered to re-do my nails.  I told them that I, unfortunately,  needed to leave for the airport.  I suggested they just give my half of my money back  (certainly not an unreasonable request for such a bad job).  She told me he did a full manicure, and that they couldn't give me my money back.  I explained that it was a bad job though.   They, again, said they could re-do my nails.  I told them I was already running late.  Then, the one employee said "So you are just going to sit here and argue with us?  We could've re-done them by now."  Really?  How rude and inappropriate for a businesswoman to say something like that.  It would've taken at least 20-25 to fix them, and they were all already busy with customers.   I asjed if the money was more important than good customer service.   They were nasty to me again.  I explained that I would just leave a negative review instead.  They didn't care.  Save your money, and do not frequent this business who truly doesn't care about their customers or the service they provide.  Sad. Read Less

My friend and I ventured here one Saturday after coffee and surprisingly received the best pedis if our lives. The atmosphere was nice...cozy lighting and big new comfy massage chairs. We both got spa pedicures for $25 and they spent nearly an hour on us. The leg massage was divine, they dipped us in paraffin and gave us three coats of polish. This place rocks. We will be back. I highly recommend. Read Less

Since it's getting close to toes out season I'm going to let you in on my pedicure secret.  It's this place.  The Nail & Spa might sound like a funny name, but there is nothing funny about the quality, service, and value of the services provided within.  I've been getting bimontly lunchtime pedis with some office pals for the past few months and my feet have never looked better.  We always get the $30 Hot Stone Pedicure...it's a most blissful lunch break.  There are nail spas in the city with more bells and whistles, maybe a wall fountain for some splash, but none with the care and attention you will receive at The Nail & Spa. Read Less