HORRIBLE SERVICE. My two sisters and niece went with me to get pedicures. When we walked in, two ladies ahead of us had Children with them as well. They put both of their girls in the two children’s c... Read More
HORRIBLE SERVICE. My two sisters and niece went with me to get pedicures. When we walked in, two ladies ahead of us had Children with them as well. They put both of their girls in the two children’s chairs (understandable because they were here first) however, the younger one immediately began crying and did NOT want a pedicure. They took her out of the chair, and the mom said she may want her toes done later. Instead of putting my niece in the chair (who is 4) they made her ...sit in a normal size pedicure chair. After we were seated about 6 more people came in (both individually and in groups) to get pedicures. They worked on EVERY SINGLE ONE OF THEM before even bothering with my niece. The entire time, the one child pedicure chair was open. Finally, a woman walked over to my niece, looked at her, asked for her polish and then WALKED AWAY. They then brought another child, about the same age as my niece, and put her in the open child’s chair and began working on her. Still, no one came to work on my niece. At this point, we were all almost finished, and yet my niece was sitting in her adult pedicure chair by herself just staring around asking why she wasn’t allowed to go in the “puppy chair”. Do you know how it feels to tell your 4 year old that they can’t sit in the other chair because some lady who looked more prestigious’ daughter may want the puppy chair later? Not very good. The workers rushed through our 3 adult pedicures so fast because people were waiting. They burned my sisters foot with the hot stone. She yelled and said ow, that burns! And he just left the stone laying on her foot. 15 minutes later her foot was still red from the burn. Then, my other sister was sitting in her chair waiting for a top coat, and the worker told her she needed to go wait somewhere else for her feet to dry. She informed them that she still hasn’t had her top coat and was waiting for that. All that they cared about was getting us out of the chairs and the people waiting into them. She then told my other sister that she needed to go wait in the other room and leave her daughter in the chair. My sister of course did not feel comfortable leaving her daughter in a room by herself with strangers, so she waited for her while the remaining two of us went to the from to wait under the dryer. The dryer didn’t work. It wasn’t even plugged in. Finally, my sister and niece came around the corner, but the worker had my nieces arm grasped at the bicep so hard and was literally PULLING her. To say that we are furious does not even begin to explain how we are feeling. Moral of this story: if you look rich and important, or know the workers by name, you will get treated like royalty, while the lowly average woman who walks in will be treated like trash. Do not come here. See More Read Less