20 Reviews

K's Nails

Willowick, Ohio
Reviews
Ashley L.
31 Jul 2018
REPORT
This time the husband did my nails, he was rough and rushy, He said because I hasn’t been in more than a month, he’d have to charge me for a full set!!! I said okay, and if he liked, and it was easier... Read More
This time the husband did my nails, he was rough and rushy, He said because I hasn’t been in more than a month, he’d have to charge me for a full set!!! I said okay, and if he liked, and it was easier for him he could just do a full set on me! I told them that I was gonna not go with the toe polish change this go around; that for some reason upset him. In a nut shell the next day I lost my pinky nail on my left hand, and since this was the only day I was able to leave work early, I decided to drop in to have it replaced/repaired... The woman told me she was about to close; but it was not even 6pm their hours sign shows 6:30... and there was only 1 women being serviced, and she was just about done... I said awww okay, I’ll try to come back another day... As I proceeded to walk out the door she said to me she would have to charge me if I came back because it was a fill in and not a full set. I said to her you did a full set on me a little more than a month ago, and your husband said he had to charge me for a full set but only did a fill, I don’t understand! Her husband proceeded from the back and said, you go somewhere else, we don’t want you here, you’re too hard to please!!! Get someone else to fix your nails, he was rude and walking into my face as he said these things. My feelings are sooo hurt, and I feel so disregarded and disappointed in these folks. These are by far the rudest, most disrespectfull People, (Asian Nail Techs I’ve ever encountered) it is clear to me now why both times I’ve visited there, there is no one there, there was 1 woman getting serviced each time including today in their salon. I will be sure to spread the word and express my experience with them to others in the Eastlake areas, as someone once did for me! I strongly recommend Nails Only or Nails Laquar in Willoughby, (Where I had pleasant experiences) wish I would have just take the trip to one of those salons, as I have in the past. Read Less
Natasha Childs
17 Jun 2018
REPORT
Love kim she is good at her work .
Don Zerby
24 May 2018
REPORT
My wife was was recommended by a friend to go here to Kim but she was busy so she sent me to her husband Twan. I asked to wait for her but she said her husband was good as well so I agreed. I sat do... Read More
My wife was was recommended by a friend to go here to Kim but she was busy so she sent me to her husband Twan. I asked to wait for her but she said her husband was good as well so I agreed. I sat down at the table and he started filing my nails with a machine. He asked me not to breathe so hard because the dust was going in his face. I didn't think I was breathing hard, but just in case, I kept my head as far as possible from his while he worked. He was filing with a file now and said again 'please stop breathing in my face, I don't like it'. He said this loud enough for the other customers to hear. I still didn't think I was breathing heavily but turned my face anyways to be sure. At this point I was thoroughly embarrassed but he said a third time, 'please stop breathing in my face. The next time you come, I'll have you wear a mask.' This time was also loud enough for others to hear and people were staring. When I checked out he said again he'd get me a mask the next time. He didn't like me breathing on his face. I told him this wasn't practicing good customer service speaking this way to me. I walked out in tears! I will never go there again. I hope others read this and the other negative reviews before deciding to use this salon. Read Less
Naeemah Petway
22 Apr 2018
REPORT
Her husband is EXTREMELY rude. Not only impatient with me, but I've seen him this way with other patrons as well. Dont ask about prices or He gets PISSED. K is a very nice lady, but her husband has so... Read More
Her husband is EXTREMELY rude. Not only impatient with me, but I've seen him this way with other patrons as well. Dont ask about prices or He gets PISSED. K is a very nice lady, but her husband has some major nervous/anxiety problems that are clearly bad for business. You're better off avoiding this place. Read Less
Eva Johnson
1 Mar 2018
REPORT
Quick to get you out the door and take your money. The woman who was doing a pedicure on another customer seemed nice, but the man who did my nails was not very personable. I asked for my nails to b... Read More
Quick to get you out the door and take your money. The woman who was doing a pedicure on another customer seemed nice, but the man who did my nails was not very personable. I asked for my nails to be shaped and for gel polish. I've never had more horrible looking nails in my entire life. Wide, uneven, crooked, slanted. THE WORST NAILS OF MY LIFE. Luckily I was able to file and shape them after I got home, but for 25 dollars plus tip?? Sooooo not worth it. Don't go there. DO NOT GO THERE! Read Less
Ell Bee
16 Nov 2017
REPORT
Absolute horrible experience! I was rushed by two of the nail techs and there were only two customers being done!! My nails we the incorrect shape and length. Some of the acrylic was overlaying onto m... Read More
Absolute horrible experience! I was rushed by two of the nail techs and there were only two customers being done!! My nails we the incorrect shape and length. Some of the acrylic was overlaying onto my skin, the design was not what I asked for and was very sloppy and I got a full set that they finished in less then 30 mins.. a full set takes close to an hour it was completely rushed and they charged me $70 do not waste your time or money! Read Less
Belinda K.
29 Jul 2017
REPORT
The owner abused my elderly Mother. Then told her she was going to call police if she didn't leave because she was mad that my Mother was questioning the service. Would have given her a 0 if I could h... Read More
The owner abused my elderly Mother. Then told her she was going to call police if she didn't leave because she was mad that my Mother was questioning the service. Would have given her a 0 if I could have. DONT GO THERE! Read Less
Thomas Shelton
12 Jul 2017
REPORT
Horrible service! Man snapped his fingers at me and asked sharply "what are you getting?" I replied "gel" and he then pointed to a chair and snapped his fingers again. He then proceeded to scoff at my... Read More
Horrible service! Man snapped his fingers at me and asked sharply "what are you getting?" I replied "gel" and he then pointed to a chair and snapped his fingers again. He then proceeded to scoff at my nails because they were chipping and kept telling me they were chipping. He treated me and my nails like they were and burden and made me feel extremely unwelcome. He didn't use and primer or base coat before applying only one layer of gel which he painted onto not only my nails but my skin as well. Didn't even try to clean it up because he was too busy watching Judge Judy to pay attention to my nails. He filed them after applying top coat scuffing up the gel and then pretending not to notice. Then had the nerve to charge me $25 dollars. I didn't leave a tip. I suppose the majority of it was my fault though. I should've walked out the door the moment the jerk snapped his fingers and his voice at me. Read Less
Ashley S.
23 May 2017
REPORT
I walked into this salon for a fill and toe polish w/cutical clean up... when I walked in there was one manicurist finishing up a client (short dark haircut female) and one male manicurist sitting on ... Read More
I walked into this salon for a fill and toe polish w/cutical clean up... when I walked in there was one manicurist finishing up a client (short dark haircut female) and one male manicurist sitting on the sofa on his laptop. They both looked up at me and continued with what they were occupied with. No one said hello, no one greeted me, no acknowledgment at all. I looked at both of them and said hello. I proceeded to speak to the male because he wasn't occupied with a customer. I asked him could i sign in since they appeared to not to want to take another customer. This was at 5:15PM TODAY, their sign reads closed at 7PM. He asked me, 'how can I help you?' Very disengaged. I said I only need a fill-in and my toes polished with a cuticle clean-up. he said youd have to get a pedicure to get your cuticles cleaned up and I don't have time for a pedicure. I said usually my toes just get painted and they clean my cuticles as needed, it really doesn't require a pedicure. I did not need a pedicure because I just had one a week ago. His reply was 'go where you usually go where you are happy'. I'm not sure if I was a victim of racial discrimination or if he is just a downright rude arrogant ass short Asian. I am new to the area, and didn't have time to drive to my normal salon. I will continue to express and share my experience there, hopefully people are aware especially black women and don't and won't patronize this particular salon. His tone actions and responses were down right rude and disrespectful and very disheartening that is all I have to say about that pigsty. Read Less
Hollie McGinnis
23 Apr 2017
REPORT
This was my first time here and it was great! They were very polite and accommodating.
Sara Kaylor
10 Feb 2017
REPORT
Absolutely a rip off, I was told a French tip mani and Pedi would be 58$ It was a little more than usual,but I tried them, worst French tips and pedicure I've ever had. Lines were terrible. I was then... Read More
Absolutely a rip off, I was told a French tip mani and Pedi would be 58$ It was a little more than usual,but I tried them, worst French tips and pedicure I've ever had. Lines were terrible. I was then told halfway through, it would cost extra for French tips- which comes on all other nail sets. Ended up spending $76.00 for a mani Pedi and two days later they look terrible. Read Less
Kevin L.
1 Oct 2016
REPORT
My wife goes here. They do very good work. They are quite inexpensive for the level of service they provide. I am very glad they are located here
Danielle Ludvik
7 Jul 2016
REPORT
Their okay. I got a full set of white tip nails for my wedding with a pedicure. It was my first pedicure ever so for me it was nice. Everything the lady kept using on me was extra money though and I ... Read More
Their okay. I got a full set of white tip nails for my wedding with a pedicure. It was my first pedicure ever so for me it was nice. Everything the lady kept using on me was extra money though and I couldn't tell if she was really trying to explain that or not. We had a nice conversation while she was doing it and she was friendly. A guy that was sitting on the couch watching TV got up and did my nails. He wasn't that talkative but I can care less to small talk with people anyhow so I didn't mind. Then another girl who looked to be in high school came over and did finishing touches. She was nice too. I was happy with my nails. They were thick and sturdy the way I like them. Eventually they did turn a little discolored but that expected after having them for 3 weeks and tanning with them exposed. Overall I was happy but I'm not sure if I would go back since I spent way more than I had anticipated and they apparently charge you extra if you don't pay with cash which pissed me off. Read Less
Blah D.
26 May 2016
REPORT
Fell in love with this salon after my first visit. Very friendly people with good service. I always leave happy because they do exactly what I want for my nails and more. My family and I will definite... Read More
Fell in love with this salon after my first visit. Very friendly people with good service. I always leave happy because they do exactly what I want for my nails and more. My family and I will definitely stay loyal customers. Read Less
Janet A.
6 Oct 2015
REPORT
K nails will not fix their work for free. 2 of my nails broke after 1 day and when I went back to get them repaired Twan and Kim wanted to charge $3 per nail to fix.  This is not good customer service... Read More
K nails will not fix their work for free. 2 of my nails broke after 1 day and when I went back to get them repaired Twan and Kim wanted to charge $3 per nail to fix.  This is not good customer service practice and Twan was quite rude about it.  Will not be returning to K nails. Read Less
Linda E.
12 Dec 2014
REPORT
My family and I have been loyal customers to K's Nail since it's open and all five of us know for a fact we'll never go anywhere else. Being that we've been with them for a long time we've seen many s... Read More
My family and I have been loyal customers to K's Nail since it's open and all five of us know for a fact we'll never go anywhere else. Being that we've been with them for a long time we've seen many situations that occur. These people are friendly and would NEVER, refuse a service to anyone if it's offered at their salon. I myself am Italian and Irish and U find it very sterotypical that the first comment voice these people as people who can't speak english well. Also, anytime I've seen them refuse a service it's always been for a good reason. Other customers and I even applaud them for standing up for themselves.  have we forgotten that customers aren't always civil and polite themselves? I find the first comment to be false. My mother is 80 and ill as well. NOT ONCE, have they ever disrespected her. If anything they take extra care if her, helping her walk, put her socks on, and are extremely patient. Let me tell you, my mother's illness makes her very difficult to deal with. Also, they are VERY CLEAN! I ALWAYS see them cleaning their pedicure tubs and instruments. I've also never come across any problems with my nails. My nails always last till my next fill which says a lot considering my hands are constantly in water. My family and I are loyal customers to K's, and will continue to be. Read Less
Cate D.
16 Jul 2014
REPORT
My oldest son was getting married this summer and my 77 year old mother, with onset dementia, needed her nails done for the wedding. Also, I'm a mental health nurse for the state of Ohio, so I thoroug... Read More
My oldest son was getting married this summer and my 77 year old mother, with onset dementia, needed her nails done for the wedding. Also, I'm a mental health nurse for the state of Ohio, so I thoroughly understand the importance of sanitation. When I brought my mother up to K's Nails, I was on a phone call, so let my mother enter the shop before me, after helping her out of my car with her walker and oxygen, to check in. So, I do not believe the shop knew my mother was with someone, or I doubt they would have treated her the way she was. Moments after my mother put her name in, I came in and sat down. My mother was called up shortly, and directed to a seat, while I was reading a magazine. A few minutes later, I heard the nail person raising her voice. My mother was asking for Gel Nails, the tech said , "No Gel. Gel polish only." my mother said she didn't want gel polish, she wanted Gel nails". Escalating, the tech said, "I said! NO! Gel! Nails!, Gel polish, only!!!", and abruptly got up from the work station, called someone on the list and directed them to another chair someone had just vacated. My mother was sitting, thinking about if she wanted gel polish, when the tech started working on the person she just seated, and began working on them with the dirty implements from the prior customer. At which point, my mother said to the women, I guess I'll get gel. The woman was ignoring her, so my mother said, excuse me, are you going to work on my nails? and the woman stood up, pointed to the door, and started yelling at my mother, "GET OUT! YOU TOO SLOW!! iF YOU DON'T GET OUT RIGHT NOW,  I'M CALLING THE POLICE!!!' It all happened in the space of a few moments, at which point, I jumped up and was by my mother's side. When the woman realized my mother was accompanied by someone, she shut her mouth. I had a few words with her before helped my mother out the door. Everyone in the waiting area was shocked to witness this.  I will never have a good word for these @ss-wipes. Do yourself a favor. Any place that doesn't do gel nails isn't worth going to, on it's own. But to treat a disabled elderly person this way is just atrocious! If I could have given a (-) star, I would have. Read Less
cintora.ivy
15 Jun 2014
REPORT
Service was terrible ..only one in the nail salon an they rushed through me. When I tried to get th to fix my polish because they did a sloppy polish job ..I got yelled and cursed at ..worst experienc... Read More
Service was terrible ..only one in the nail salon an they rushed through me. When I tried to get th to fix my polish because they did a sloppy polish job ..I got yelled and cursed at ..worst experience ever..I really don't see how there still open ..but maybe that's why the were empty because there customer service was terrible. Won't be back and wouldn't recommend . Read Less
Lamia W.
13 Feb 2014
REPORT
The people that work here are very nice and the shop is clean, but my nails came out sloppy and unattractive, I got gel nails and she didn't even put any oil on my cuticles or did she ask me to wash m... Read More
The people that work here are very nice and the shop is clean, but my nails came out sloppy and unattractive, I got gel nails and she didn't even put any oil on my cuticles or did she ask me to wash my hands b4 applying the uv gel or polish so my nails looked really ashy and rough, I also asked for square tips and they are uneven . Even tho the people were very nice I'm not sure if that's enough for me to come back, I had to put more work into my nails after leaving the shop. Read Less
gabrijela
26 May 2008
REPORT
I HIGHLY RECOMMEND THIS PLACE FOR ANYONE. THEY HAVE GREAT FRIENDLY PEOPLE WHO WORK THERE; ALWAYS ENTERTAINING AND SATISFYING SERVICE EVERY VISIT.
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Online booking unavailable
Please call
(440) 975-1393
33419 Vine Street
Willowick Ohio 44095
Business Hours
Monday
Mon
10:00AM-19:00PM
Tuesday
Tue
10:00AM-19:00PM
Wednesday
Wed
10:00AM-19:00PM
Thursday
Thu
10:00AM-19:00PM
Friday
Fri
10:00AM-19:00PM
Saturday
Sat
09:00AM-18:00PM
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K's Nails

Willowick, Ohio
(20)
33419 Vine Street
Willowick Ohio 44095
Monday
10:00AM-19:00PM
Tuesday
10:00AM-19:00PM
Wednesday
10:00AM-19:00PM
Thursday
10:00AM-19:00PM
Friday
10:00AM-19:00PM
Saturday
09:00AM-18:00PM
Ashley L.
31 Jul 2018
REPORT
This time the husband did my nails, he was rough and rushy, He said because I hasn’t been in more than a month, he’d have to charge me for a full set!!! I said okay, and if he liked, and it was easier... Read More
This time the husband did my nails, he was rough and rushy, He said because I hasn’t been in more than a month, he’d have to charge me for a full set!!! I said okay, and if he liked, and it was easier for him he could just do a full set on me! I told them that I was gonna not go with the toe polish change this go around; that for some reason upset him. In a nut shell the next day I lost my pinky nail on my left hand, and since this was the only day I was able to leave work early, I decided to drop in to have it replaced/repaired... The woman told me she was about to close; but it was not even 6pm their hours sign shows 6:30... and there was only 1 women being serviced, and she was just about done... I said awww okay, I’ll try to come back another day... As I proceeded to walk out the door she said to me she would have to charge me if I came back because it was a fill in and not a full set. I said to her you did a full set on me a little more than a month ago, and your husband said he had to charge me for a full set but only did a fill, I don’t understand! Her husband proceeded from the back and said, you go somewhere else, we don’t want you here, you’re too hard to please!!! Get someone else to fix your nails, he was rude and walking into my face as he said these things. My feelings are sooo hurt, and I feel so disregarded and disappointed in these folks. These are by far the rudest, most disrespectfull People, (Asian Nail Techs I’ve ever encountered) it is clear to me now why both times I’ve visited there, there is no one there, there was 1 woman getting serviced each time including today in their salon. I will be sure to spread the word and express my experience with them to others in the Eastlake areas, as someone once did for me! I strongly recommend Nails Only or Nails Laquar in Willoughby, (Where I had pleasant experiences) wish I would have just take the trip to one of those salons, as I have in the past. Read Less
Natasha Childs
17 Jun 2018
REPORT
Love kim she is good at her work .
Don Zerby
24 May 2018
REPORT
My wife was was recommended by a friend to go here to Kim but she was busy so she sent me to her husband Twan. I asked to wait for her but she said her husband was good as well so I agreed. I sat do... Read More
My wife was was recommended by a friend to go here to Kim but she was busy so she sent me to her husband Twan. I asked to wait for her but she said her husband was good as well so I agreed. I sat down at the table and he started filing my nails with a machine. He asked me not to breathe so hard because the dust was going in his face. I didn't think I was breathing hard, but just in case, I kept my head as far as possible from his while he worked. He was filing with a file now and said again 'please stop breathing in my face, I don't like it'. He said this loud enough for the other customers to hear. I still didn't think I was breathing heavily but turned my face anyways to be sure. At this point I was thoroughly embarrassed but he said a third time, 'please stop breathing in my face. The next time you come, I'll have you wear a mask.' This time was also loud enough for others to hear and people were staring. When I checked out he said again he'd get me a mask the next time. He didn't like me breathing on his face. I told him this wasn't practicing good customer service speaking this way to me. I walked out in tears! I will never go there again. I hope others read this and the other negative reviews before deciding to use this salon. Read Less
Naeemah Petway
22 Apr 2018
REPORT
Her husband is EXTREMELY rude. Not only impatient with me, but I've seen him this way with other patrons as well. Dont ask about prices or He gets PISSED. K is a very nice lady, but her husband has so... Read More
Her husband is EXTREMELY rude. Not only impatient with me, but I've seen him this way with other patrons as well. Dont ask about prices or He gets PISSED. K is a very nice lady, but her husband has some major nervous/anxiety problems that are clearly bad for business. You're better off avoiding this place. Read Less
Eva Johnson
1 Mar 2018
REPORT
Quick to get you out the door and take your money. The woman who was doing a pedicure on another customer seemed nice, but the man who did my nails was not very personable. I asked for my nails to b... Read More
Quick to get you out the door and take your money. The woman who was doing a pedicure on another customer seemed nice, but the man who did my nails was not very personable. I asked for my nails to be shaped and for gel polish. I've never had more horrible looking nails in my entire life. Wide, uneven, crooked, slanted. THE WORST NAILS OF MY LIFE. Luckily I was able to file and shape them after I got home, but for 25 dollars plus tip?? Sooooo not worth it. Don't go there. DO NOT GO THERE! Read Less
Ell Bee
16 Nov 2017
REPORT
Absolute horrible experience! I was rushed by two of the nail techs and there were only two customers being done!! My nails we the incorrect shape and length. Some of the acrylic was overlaying onto m... Read More
Absolute horrible experience! I was rushed by two of the nail techs and there were only two customers being done!! My nails we the incorrect shape and length. Some of the acrylic was overlaying onto my skin, the design was not what I asked for and was very sloppy and I got a full set that they finished in less then 30 mins.. a full set takes close to an hour it was completely rushed and they charged me $70 do not waste your time or money! Read Less
Belinda K.
29 Jul 2017
REPORT
The owner abused my elderly Mother. Then told her she was going to call police if she didn't leave because she was mad that my Mother was questioning the service. Would have given her a 0 if I could h... Read More
The owner abused my elderly Mother. Then told her she was going to call police if she didn't leave because she was mad that my Mother was questioning the service. Would have given her a 0 if I could have. DONT GO THERE! Read Less
Thomas Shelton
12 Jul 2017
REPORT
Horrible service! Man snapped his fingers at me and asked sharply "what are you getting?" I replied "gel" and he then pointed to a chair and snapped his fingers again. He then proceeded to scoff at my... Read More
Horrible service! Man snapped his fingers at me and asked sharply "what are you getting?" I replied "gel" and he then pointed to a chair and snapped his fingers again. He then proceeded to scoff at my nails because they were chipping and kept telling me they were chipping. He treated me and my nails like they were and burden and made me feel extremely unwelcome. He didn't use and primer or base coat before applying only one layer of gel which he painted onto not only my nails but my skin as well. Didn't even try to clean it up because he was too busy watching Judge Judy to pay attention to my nails. He filed them after applying top coat scuffing up the gel and then pretending not to notice. Then had the nerve to charge me $25 dollars. I didn't leave a tip. I suppose the majority of it was my fault though. I should've walked out the door the moment the jerk snapped his fingers and his voice at me. Read Less
Ashley S.
23 May 2017
REPORT
I walked into this salon for a fill and toe polish w/cutical clean up... when I walked in there was one manicurist finishing up a client (short dark haircut female) and one male manicurist sitting on ... Read More
I walked into this salon for a fill and toe polish w/cutical clean up... when I walked in there was one manicurist finishing up a client (short dark haircut female) and one male manicurist sitting on the sofa on his laptop. They both looked up at me and continued with what they were occupied with. No one said hello, no one greeted me, no acknowledgment at all. I looked at both of them and said hello. I proceeded to speak to the male because he wasn't occupied with a customer. I asked him could i sign in since they appeared to not to want to take another customer. This was at 5:15PM TODAY, their sign reads closed at 7PM. He asked me, 'how can I help you?' Very disengaged. I said I only need a fill-in and my toes polished with a cuticle clean-up. he said youd have to get a pedicure to get your cuticles cleaned up and I don't have time for a pedicure. I said usually my toes just get painted and they clean my cuticles as needed, it really doesn't require a pedicure. I did not need a pedicure because I just had one a week ago. His reply was 'go where you usually go where you are happy'. I'm not sure if I was a victim of racial discrimination or if he is just a downright rude arrogant ass short Asian. I am new to the area, and didn't have time to drive to my normal salon. I will continue to express and share my experience there, hopefully people are aware especially black women and don't and won't patronize this particular salon. His tone actions and responses were down right rude and disrespectful and very disheartening that is all I have to say about that pigsty. Read Less
Hollie McGinnis
23 Apr 2017
REPORT
This was my first time here and it was great! They were very polite and accommodating.
Sara Kaylor
10 Feb 2017
REPORT
Absolutely a rip off, I was told a French tip mani and Pedi would be 58$ It was a little more than usual,but I tried them, worst French tips and pedicure I've ever had. Lines were terrible. I was then... Read More
Absolutely a rip off, I was told a French tip mani and Pedi would be 58$ It was a little more than usual,but I tried them, worst French tips and pedicure I've ever had. Lines were terrible. I was then told halfway through, it would cost extra for French tips- which comes on all other nail sets. Ended up spending $76.00 for a mani Pedi and two days later they look terrible. Read Less
Kevin L.
1 Oct 2016
REPORT
My wife goes here. They do very good work. They are quite inexpensive for the level of service they provide. I am very glad they are located here
Danielle Ludvik
7 Jul 2016
REPORT
Their okay. I got a full set of white tip nails for my wedding with a pedicure. It was my first pedicure ever so for me it was nice. Everything the lady kept using on me was extra money though and I ... Read More
Their okay. I got a full set of white tip nails for my wedding with a pedicure. It was my first pedicure ever so for me it was nice. Everything the lady kept using on me was extra money though and I couldn't tell if she was really trying to explain that or not. We had a nice conversation while she was doing it and she was friendly. A guy that was sitting on the couch watching TV got up and did my nails. He wasn't that talkative but I can care less to small talk with people anyhow so I didn't mind. Then another girl who looked to be in high school came over and did finishing touches. She was nice too. I was happy with my nails. They were thick and sturdy the way I like them. Eventually they did turn a little discolored but that expected after having them for 3 weeks and tanning with them exposed. Overall I was happy but I'm not sure if I would go back since I spent way more than I had anticipated and they apparently charge you extra if you don't pay with cash which pissed me off. Read Less
Blah D.
26 May 2016
REPORT
Fell in love with this salon after my first visit. Very friendly people with good service. I always leave happy because they do exactly what I want for my nails and more. My family and I will definite... Read More
Fell in love with this salon after my first visit. Very friendly people with good service. I always leave happy because they do exactly what I want for my nails and more. My family and I will definitely stay loyal customers. Read Less
Janet A.
6 Oct 2015
REPORT
K nails will not fix their work for free. 2 of my nails broke after 1 day and when I went back to get them repaired Twan and Kim wanted to charge $3 per nail to fix.  This is not good customer service... Read More
K nails will not fix their work for free. 2 of my nails broke after 1 day and when I went back to get them repaired Twan and Kim wanted to charge $3 per nail to fix.  This is not good customer service practice and Twan was quite rude about it.  Will not be returning to K nails. Read Less
Linda E.
12 Dec 2014
REPORT
My family and I have been loyal customers to K's Nail since it's open and all five of us know for a fact we'll never go anywhere else. Being that we've been with them for a long time we've seen many s... Read More
My family and I have been loyal customers to K's Nail since it's open and all five of us know for a fact we'll never go anywhere else. Being that we've been with them for a long time we've seen many situations that occur. These people are friendly and would NEVER, refuse a service to anyone if it's offered at their salon. I myself am Italian and Irish and U find it very sterotypical that the first comment voice these people as people who can't speak english well. Also, anytime I've seen them refuse a service it's always been for a good reason. Other customers and I even applaud them for standing up for themselves.  have we forgotten that customers aren't always civil and polite themselves? I find the first comment to be false. My mother is 80 and ill as well. NOT ONCE, have they ever disrespected her. If anything they take extra care if her, helping her walk, put her socks on, and are extremely patient. Let me tell you, my mother's illness makes her very difficult to deal with. Also, they are VERY CLEAN! I ALWAYS see them cleaning their pedicure tubs and instruments. I've also never come across any problems with my nails. My nails always last till my next fill which says a lot considering my hands are constantly in water. My family and I are loyal customers to K's, and will continue to be. Read Less
Cate D.
16 Jul 2014
REPORT
My oldest son was getting married this summer and my 77 year old mother, with onset dementia, needed her nails done for the wedding. Also, I'm a mental health nurse for the state of Ohio, so I thoroug... Read More
My oldest son was getting married this summer and my 77 year old mother, with onset dementia, needed her nails done for the wedding. Also, I'm a mental health nurse for the state of Ohio, so I thoroughly understand the importance of sanitation. When I brought my mother up to K's Nails, I was on a phone call, so let my mother enter the shop before me, after helping her out of my car with her walker and oxygen, to check in. So, I do not believe the shop knew my mother was with someone, or I doubt they would have treated her the way she was. Moments after my mother put her name in, I came in and sat down. My mother was called up shortly, and directed to a seat, while I was reading a magazine. A few minutes later, I heard the nail person raising her voice. My mother was asking for Gel Nails, the tech said , "No Gel. Gel polish only." my mother said she didn't want gel polish, she wanted Gel nails". Escalating, the tech said, "I said! NO! Gel! Nails!, Gel polish, only!!!", and abruptly got up from the work station, called someone on the list and directed them to another chair someone had just vacated. My mother was sitting, thinking about if she wanted gel polish, when the tech started working on the person she just seated, and began working on them with the dirty implements from the prior customer. At which point, my mother said to the women, I guess I'll get gel. The woman was ignoring her, so my mother said, excuse me, are you going to work on my nails? and the woman stood up, pointed to the door, and started yelling at my mother, "GET OUT! YOU TOO SLOW!! iF YOU DON'T GET OUT RIGHT NOW,  I'M CALLING THE POLICE!!!' It all happened in the space of a few moments, at which point, I jumped up and was by my mother's side. When the woman realized my mother was accompanied by someone, she shut her mouth. I had a few words with her before helped my mother out the door. Everyone in the waiting area was shocked to witness this.  I will never have a good word for these @ss-wipes. Do yourself a favor. Any place that doesn't do gel nails isn't worth going to, on it's own. But to treat a disabled elderly person this way is just atrocious! If I could have given a (-) star, I would have. Read Less
cintora.ivy
15 Jun 2014
REPORT
Service was terrible ..only one in the nail salon an they rushed through me. When I tried to get th to fix my polish because they did a sloppy polish job ..I got yelled and cursed at ..worst experienc... Read More
Service was terrible ..only one in the nail salon an they rushed through me. When I tried to get th to fix my polish because they did a sloppy polish job ..I got yelled and cursed at ..worst experience ever..I really don't see how there still open ..but maybe that's why the were empty because there customer service was terrible. Won't be back and wouldn't recommend . Read Less
Lamia W.
13 Feb 2014
REPORT
The people that work here are very nice and the shop is clean, but my nails came out sloppy and unattractive, I got gel nails and she didn't even put any oil on my cuticles or did she ask me to wash m... Read More
The people that work here are very nice and the shop is clean, but my nails came out sloppy and unattractive, I got gel nails and she didn't even put any oil on my cuticles or did she ask me to wash my hands b4 applying the uv gel or polish so my nails looked really ashy and rough, I also asked for square tips and they are uneven . Even tho the people were very nice I'm not sure if that's enough for me to come back, I had to put more work into my nails after leaving the shop. Read Less
gabrijela
26 May 2008
REPORT
I HIGHLY RECOMMEND THIS PLACE FOR ANYONE. THEY HAVE GREAT FRIENDLY PEOPLE WHO WORK THERE; ALWAYS ENTERTAINING AND SATISFYING SERVICE EVERY VISIT.
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