I've been to classic nails numerous times and always been satisfied, except for the last two times. I visited about six months ago for a pedicure, and thought the service was worse than I'd experience... Read More
I've been to classic nails numerous times and always been satisfied, except for the last two times. I visited about six months ago for a pedicure, and thought the service was worse than I'd experienced before. I've been visiting other nail salons since then. Today I decided to return, people have bad days, I get that, so I wanted to give them a second chance. I was greeted quickly and as there was only one other customer, was brought to a pedi chair quickly. My nail tech talked me into a Deluxe pedicure, instead of the standard. While using the nippers she pinched my skin multiple times, making me jump once and she apologized once realizing what she had done. She dropped the nippers on the ground, and then picked them up and proceeded to use them. Once home, I've now realized that both big toes have been filed crooked. And one is jagged and rough to touch. The polish is all around my cuticles. And my heels are still rough. My feet look like they did when I walked in, except the polish looks worse. Very very dissatisfied with today's service and definitely don't think it was worth $40. For the duration of my service, I watched a man (possibly the owner?) step into the pedi bowl with his shoes on, and then sit in a massage chair across from me, with headphones in, sound asleep. I didn't feel as if I was in a very professional environment and I know that in my place of business sleeping in front of customers would definitely be frowned upon. I don't know what has changed in the last few years, but I will not be returning. Read Less