I go to see Audi every 8 weeks on schedule and she does an amazing job with my hair. I had a previously bad experience getting my hair colored and was terrified to recolor it but Audi has made sure that everything went perfectly and kept my hair protected. I recommend her to all of my friends! Read Less

From the moment you walk in you feel welcomed at J.Bentley. The staff is friendly, accommodating and very personable. It is a highlight of my week to come here! I see Kelly V for eyelash extensions and could not be happier. I have tried many other places and she is by far the best around! Highly, HIGHLY recommend! Read Less

Love, love ,love J. Bentley! Brit does my hair color and cut and I think she's the best!! All the ladies at the desk are fabulous and friendly. I moved to Powell and deeply missed my stylist and now I feel at home again🌷 Read Less

J. Bentley Salon is just wonderful! I've been lucky enough to find, on my first visit, LeAnn, a very talented stylist. That was many visits ago and I'm extremely happy with my service there. All the people of J. Bentley have been courteous and considerate. I've been to many salons over the past years, but J. Bentley is the best and I highly recommend them. Read Less

Relaxing, courteous setting at the reception, detailed professional advice & dialogue with my 14-year old granddaughter who wanted to shorten her super long hair & did not quite know what she wanted. She loved the result, so did her closest friends and myself. Read Less

Cierra gave me a great haircut.. I would highly recommend J Bentley studio for those who are reluctant after a bad haircut in your past. It's a comfortable atmosphere, fantastic coffee and a relaxing experience! I am very pleased and look forward to going back Read Less

LOVED! J. Bentley's Studio & Spa! First of all, the front desk was SO friendly! She offered the seasonal drink (and it was delicious!). I then opted in for a pedicure, and I've always been afraid of people touching my feet, but Dominique was AMAZING and did a great job! I plan to come back and visit her again in the future. Thank you for a wonderful experience! Read Less

Originally bought a Groupon and finally on the fourth try I was able to get the massage I purchased. The first time I scheduled they were not ready for the hot stone massage I purchased through Groupon. They ended up giving me a Swedish massage instead. The company was very nice and quick to rectify the mistake by offering me a complimentary hot stone massage. They explained that the computer systems are new and kept going down that day. My notes for massage type were not in the system. Matt gave me my first massage and he was terrific. The second time I booked, they called me the day of to cancel as the massage therapist was ill. I rescheduled for a third time. After rearranging the day to make sure family life was taken care of I drove to J. Bentley for my hot stone massage, only to find out my rescheduled appointment was never put into the computer. By this time I was upset and asked for my money back. I was informed that I would have to get it back through Groupon, what a hassle. I decided to try one more time to reschedule. On the fourth time I asked that they call me to confirm I had the appointment before I drove all the way there again. I never received a call, and ended up calling myself to make sure I was scheduled. I arrived and finally got the correct massage. I had a hot stone massage with Christina. She was amazing! She took her time, and applied the right amount of pressure I asked for to relieve my tired muscles. The warmth of the bed and stones helped me to completely relax. The company is under new management and has some major scheduling/computer hiccups to fix. The owner was very nice and accommodating to correct any issues. However, as a consumer it is very frustrating to go through all that to try and have a relaxing experience. The massage therapists were wonderful! Once and only once they get the front end booking fixed would I recommend J. Bentley for a good place to go to unwind. Read Less

The quality and care is fantastic here. Megan was my hair stylist and I will definitely be coming back! When you come in you are greeted with a warm welcome and a beverage. The seating area to wait is very comfortable and relaxing. Read Less

I have never had so much trouble scheduling with a spa.  I frequent spas in the Columbus area and when traveling.  I have called numerous times and am now in email hell just trying to get 2 appointments scheduled.  Customer service does not exist. Read Less

I have been coming here for quite some time for massages and Jessica is the best!! Her technique is awesome, firm without it being painful is just what I was looking for.  And she always asks if there areas you want her focus on such shoulders, lower back etc. Not to mention she is just about the nicest person you would ever want to meet.  On top of that the salon offers a VIP program where as long as you get one massage a moth it's at discounted rate!  I have never had any other services here but highly recommend Jessica for a massage Read Less

Kelly V. does my eye lash extensions.  She is fabulous! Very professional and always on time. Highly recommend her! I get compliments on my eye lash extensions all the time....I wouldn't go anywhere else for lashes because of Kelly and her skill in doing them! Yes price is a bit high but you get what you pay for....not sure I would "want" a "bargain" price when it comes to work around my eyes...go to Kelly with confidence. Read Less

I go here all the time! It's my trusted place for all my beauty needs. Everyone here is extremely friendly, and all they want is to make sure you're satisfied with the service you requested. Once I got my hair colored, wine-colored highlights put in my hair, and when I got home I realized that you couldn't even see them, my hair was too dark. So we called back and asked what we can do to fix it and they set up a FREE session to fix it, brought in their best hair-dye girl, and she added caramel highlights behind my wine ones and BOOM, problem solved. They were extremely courteous and kind!They are glad to take in any suggestions, and give you good and honest feedback, and they will let you know if a hairstyle or color won't look good on you and try and work out to get the best look for you.Same goes with the nail and waxing salons, they have always been really great, and very patient with me as I picked out my polish colors!Price is hefty, but you get what you pay for. Totally recommend! Read Less

Let me start this review by declaring that I'm hair-challenged. It's thin, fine and frankly, needy. Must be washed daily and requires some attention before we are ready to leave the house. I tried the big name salons as well as a few local, with the same results-I got the standard cut for 'my kind' of hair and left feeling that I should be grateful it wasn't worse. I could be bald..I'd passed this salon and on a whim checked out their website, they seemed to have a lot of options, services and stylists. I figured, 'why not'? At the worst, I'll get the same 'lucky' cut.I chose to go to master stylist Marlo. She took plenty of time looking, touching, examining my hair, talking to me about what I wanted and what we could do. Needless to say, I left there with the best cut and color I've had in years. As I've continued to go, we've (Marlo and I are a team-us vs. my hair) evolved the style and color, and while I have the style I like we aren't afraid to adjust it and go for more. I've actually been complimented on the cut and style!This is a fantastic salon that is chock full of talented people, with very reasonable prices and a customer rewards program that can't be beat. If you are looking for a new salon, give them a call-try to leave Fridays free, that's the only day I can get in to see my favorite stylist:). Read Less

In the past few months, I've had a pedicure, facial wax, and brazilian here.  The person who did my pedicure was very friendly and professional--I'm afraid I talked her ear off!  I booked an appointment for my mother and myself shortly before my wedding to get our faces waxed-- she was pleased with the service, as was I.  My eyebrows were done perfectly.  I also had a brazilian, which I'd never had before, and though it stung a bit, the Esthetician distracted me with some good conversation.  I enjoy chatting with the people who work there, and the service is wonderful.  Plus:  they also have a rewards program if you plan to visit here often. Read Less

I think the locations and serenity is wonderful.  I have had two massages here in the past three months.  I think it is professional, clean, prompt services.  My first massage was average at best, I have a very tight back from working in a computer all day and the major points were not addressed.  My second massage really addressed my troubled spots.  It was the best massage I have had in years.  In both cases the massages lasted 50 minutes not 60.   Perhaps this is their standard; but I have found with other studio the changing time is not part of the massage time.  I will gladly go back because of the location to see the second masseuse as she was extremely effective and addresses all on my problem areas. Read Less

I contacted J Bentley and spoke with Josh Glassford a Key part in all this and NO you will not find his picture on the Meet the Team at J Bentleys Tab. This I'm sure is a over site because He Masterminded a Fully Day Spa package for my wife as a Christmas Present and based on my description of my wife, what she likes, how she likes to dress, feel etc, Josh custom picked out the team of Ladies who would be with here on this day. My wife Cheryl is a little picky when it comes to her hair and massage. So for her to come home and say OMG WOW...I loved all those ladies. HAIR- was DAWN (A female Picasso) She was key, because if the hair is wrong the day is wrong..Not to worry, she looked Beautiful and a very nice New look for her. Massage was Vicki and my wife says Honey I'm sorry but she is better then you, and I take pride in my massages and I know I'm good. Thanks...   Jane did her Manicure and Pedicure and my wife said they laughed and talked and really just had a Great time..and it felt soooo good. This was by far the BEST present I could have bought my wife for Christmas or anytime for that matter and she deserves it for just being my wife and loving me unconditionally Thank You again JOSH you deserve a lot of the credit and the LADIES of Bentley,s  R-O-C-K  Wooooooo     Sincerely   Teddy EdstromP.S. I sell Lincoln's and know a thing or two about CUSTOMER SERVICE and J.B's deserve a 5 Star rating Read Less

I've been hearing a lot about J. Bentley for quite a while so decided to trade in my over grown hair style for a new look.  Chris Owens was my stylist and he is is amazing!  I got a fantastic cut and highlights.  This Spa definitely lived up to the hype.I would recommend Chris for anyone who is looking for a new look! He is amazingly talented and personable.Thank you! Read Less

I have been going to J. Bentley's for approximately 4 years for my hair services. Brittany is my stylist and I love her! I am a RN and one of my patients came into our office with the most adorable haircut. I asked her where she got it cut and I've been going there ever since. Brittany is very talented. When I first started going to her, I had her cut it in a short angled (or stacked) bob. It is hard to find someone who knows how to do that cut but she does it perfectly. Since then, I have been growing my hair out. Brittany has gotten me through that terrible growing out phase (you know the one....right when it starts hitting the back of your neck and drives you crazy). My hair is now half way down my back and I love it. I've never had long hair because it is so thick. Brittany does an amazing job of texturizing my hair perfectly. I do not typically color my hair but have had her color it a few times and she does an amazing job with color too. I highly recommend Brittany and J. Bentley's salon. Through all of the times I have been to J. Bentley's I have never had to wait an excessive amount of time. I think at most, I had to wait 15 minutes (on a Saturday). I used to go to another salon and it was like going to the Dr's office where you have to wait 30 to 60 mins to go back for your services.I no longer live in that area but I still drive approx 25 to 30 mins to get there because it is worth it. I do admit that it is pricey but again...it is worth it. If you prebook your future appointments, they do offer a small discount. They also give you $10 off your next service if you refer new customers. I have referred several of my girlfriends to Brittany.Update****as of June 2012, Brittany is no longer working for J. Bentley. She is now working at Salons of Powell. If you are looking for a great hair stylist...check her out at her new place. She no longer works for a salon per se, as she rents her chair now...which is great for customers because her prices are much more affordable. I used to pay around $50 for a haircut and this time it was around $35. Read Less

I got two groupon deals for my boyfriend and I to get massages, hydrotherapy, and the sugar scrub. I didn't get a confirmation the day before so I called the day of. I asked if my appointment was still at 11am but they said it had been 1230. When I got there at 1230 they told me that I was over an hour late for my appointment and would have to reschedule. We were both obviously upset by this but the women at the desk kept inferring that it must have been my mistake. We were able to fit in the massage but the only effort they made to remedy the situation was to give us two goody bags with nail files, a mini nail polish, eye cream samples and $10 off my next visit (no thanks)-- they claimed it was the equivilant to the cost of sugar scrub and hydro therapy. My boyfriend really loves his sparkly green nail polish. Read Less

Me and my hair were stressed out after the recent move and I said the hell with trying to do my hair myself - so off I went to explore.  After seeing the reviews here on Yelp I walked into the place, explained my needs, and they took me on a tour. (Interesting concept of if you book services for a group you can BYOB - hope that applies to just a single)I made an appointment with a Kara to have a cut and color and although it is expensive, she did a good job. She explained every step, asked me what I wanted done and as I have sensitive skin - made sure to use products least likely to irritate.  I'd like to explore other places to have things to compare, but JB's is definitely on my keeper list. Read Less

I recently had a chance to get a makeover at J. Bentley Studio in the middle-of-nowhere (at least to me) Powell, Ohio. Ordinarily I would never venture up that way, but hey, it was a free makeover, who turns that down? Anyway, now I'm hooked. It's a casual and cool salon and spa like no other that I have checked out in the 'bus and I guess I'm just gonna have to suck up the 30 minute drive time because I got the best haircut of my life here!I got a cut, color, eyebrow wax, eyebrow tint and makeup, so I interacted with 3 different stylists, all of whom were amazingly friendly and fun to work with - definitely not the uptight people you usually find in an upscale salon. And they all did a kickass job, too. It's also great that they have computers at each station for clients use - need to check your e-mail or tweet about your hot new 'do? There's a monitor for that!It's pricey, but it's worth it. Read Less

Except for being so far away (located in Powell), J. Bentley has it all.  It is a full service salon and spa, with a step above in every area.  At each hair tech station is a computer for the clients' use.  You also get a complementary DVD of the styling process for at home use!  On the walls of the salon are poster sized pictures of real clients.  Each hair style is the work of an artist at the salon.Before entering the spa, you will pass by the men's and women's lounge. Because genders have different definitions of what it means to relax, the rooms are separated.  At J. Bentley, you are treated with the highest level of respect and attention.  It's a wonderful escape from the anxiety of the real world. Read Less