I'm not sure what the people that write poor reviews are talking about. This salon is fantastic, I've been getting my nails done since the turn of the century. These guys are professionals yet friendly, they treat everyone with kindness, fairness and respect, if you have a problem they are there as soon as they can to fix it. There is a reason they suggest appointments, they are very busy. That should suggest how good they are. Love the owner like a grandson. I appreciate hard workers and that he is. Read Less

Exotic Nails is hands down the best nail salon I’ve been to. I refuse to go anywhere else because Hai does a Fantasic job. All the nail techs produce good work! I high recommend this Nail Salon. I’ve never been disappointed. Read Less

What an amazing nail salon! Very cool environment and all the workers are so welcoming. They have very nice music playing as well. I have been to many nail salons and I have been getting my nails done for 6+ years.. this is the best experience I have ever had. Very high and positive energy. I already booked an appointment in 2 weeks from now. 100% recommended!! 10 out of 10!! Read Less

Just recently started going to this nail salon and I am beyond impressed. I previously had on acrylic from another salon and after a week w/ a fill my nails started to lift. I went back to the salon a week late to show my nails and immediately he got to work & gave me a brand new set of gel nails with NO charge and they look amazing. I was so impressed with the professionalism and how well I was taken care of. This will be my salon from now on! Read Less

I had a wonderful experience there! I called and asked if they accepted walk-ins and even though they were incredibly busy, they still were able to get me in that same day and do beautiful work on my nails. They were the perfect length, shape, and color. The man who did my nails was very sweet, engaging, and made my nails look amazing. I felt like family there!! Best nail salon I've been too ❤ Read Less

Do not go here!! I waited to write this review because my nails were done so poorly I wanted to see how long until they started to peel....one week. Exactly one week!I went because they were having a $40 mani/pedi special.....was up charged $35 and when I asked why was given the most BS response by the girl. I left furious!The pedicure was awful, AWFUL! I had gotten one a few weeks prior so my feet where in pretty good shape, when I left I had hang nails all over the place.The manicure was awful. Thinnest gel I had received in my entire life. There were bubbles and fuzz caught in it and the girl kept messing up and starting completely over! I was there for four hours!!!! And also had hangnails and my cuticles looked worse after than when I went in.Besides the fact that the service was awful, I have never felt so uncomfortable in my life. The man working was disrespectful and inappropriate. Swearing up a storm and talking about the most vulgar things. Even if my nails had been done well, I WOULD NEVER GO BACK simply because I was so uncomfortable.I don't know how this place has any good reviews. Read Less

My friends and I came here for a divorce party (Don't worry it wasn't sad).  We asked for 3 pedicures. Friend 1 was serviced by Lam and she stated it was the best massage she's ever had. Lam was friendly but not overly chatty and very professional. Friend 2 was serviced by Jenna who is really sweet. She seems to still be in training and her work could use some more practice. Friend 3 (me) was serviced by Hai the manager. While his work was excellent his professionalism left much to be desired. I made a comment about the feel of the massage chair while joking with my friends and he interjected with his own joke, offering anal sex.  We exchanged glances and awkwardly laughed it off. We mentioned the divorce party as our reason for visiting the salon that day and Hai asked from whom my friend was getting the divorce. When she stated it was from a black woman he responds by saying "well, that's where you fucked up." We are 3 black women. He also went on to say he had dated a black woman in the past and "you all talk too much." We were offended but once again tried to brush off his inappropriate comments and enjoy the rest of our girls outing. Lastly, while my girlfriends and I were joking about who was treating us to the pedicures today Hai interjected once again stating to me that he was looking for a Sugar Baby. All in all, we would not patronize this location again. It is unfortunate because they have good technicians and a good nail shop is often hard to come by however I'd rather spend my money with someone that respects their clientele. Read Less

Did nails ok so no complaint there. However, the atmosphere was not condusive to anyone over 25. Owner swore a lot. Ate while doing nails. Constantly talked and didn't get to doing what I was there for and took a long time. Won't return. Do NOT like this place at all as far as atmosphere. Will be going elsewhere. Jenna was very nice. Owner needs training in how to run a business. Arrogant and disrespectful. Read Less

Me thinks I've finally found my go-to nail place! Dude definitely got a tip - he earned it superbly. ☺ (I'm on a tight budget, so I was very pleased that an acrylic fill-in with standard polish was only $18) Read Less

I regret I ever went here. The guy "in charge" who greets customers and does nails took an extra $1 in tip from my debit card - I have receipt and bank statement to prove this- it's not the amount, it's the appalling dishonesty. Mind you, I'm an obviously very pregnant mom with 3 toddlers who I did bring in with me to the salon. He has the audacity to be extremely unprofessional and ask me for my number - calling me babe and flirting with me. It was disgusting. The young intern Clarissa does a mediocre job - she gave me a pedi. I still had rough soles upon walking out. I'll be calling management. Read Less

Exotic Nails is the absolute BEST nail shop I've ever been to! Hai is awesome, the staff is very friendly and accommodating. The atmosphere is warm and inviting for all ages. They accept walk-ins but I would recommend making an appointment, you won't regret it! Read Less

Will not go to another salon. The staff is awesome and have gone above and beyond to make sure I got exactly what I wanted... walk ins can have await, but the final product is well worth it! The salon is clean, relaxing friendly atmosphere. Pedi's will put you to sleep, so relaxing... I cannot recommend this salon enough!!! Read Less

I just moved to the Cleveland area from California so I was in dire need of a nail salon. I just went back to CA for graduation and the acrylics I got there were overdue for a fill. Hai was able to see me quickly & did an awesome job of working with my existing nails (that weren't done super well). And I was in and out in half an hour with a fill, trim & new polish color! I will definitely be returning. Read Less

I've never reviewed a place on yelp before, but feel the need to! This was my first time getting a gel manicure and I absolutely loved it! The women who took care of me did a great job helping me pick my design and colors for a wedding. Everyone was very friendly, the place was clean, and my nails still look great two weeks later. Highly recommend exotic nail! Read Less

First time client and will never go anywhere else! The technician I had was super nice, friendly, and also knew what he was talking about. I went in there so set on a style and color left with something completely different and could not be any happier and pleased! Very reasonable prices too 😊 Read Less

This was my first time at the location. I came here because of the great reviews. I left disappointed. The only pros were the prices and the nice older lady that did my nails. It looks like their pedicure supplies are never cleaned, and that grossed me out. She didn't wipe down the foot bath after I was done. I just don't feel it's very sanitary. While I was getting my manicure, the men and a younger woman were bad-talking a customer that had just left. Made me wonder what else they were saying behind customers backs. Very unprofessional. I won't be returning. Read Less

I just got my first acrylic manicure here and I've found my new favorite salon!As the rest of the reviews said, Hai was amazing. He is a perfectionist with complete attention to detail. His shaping for my acrylics was amazing and he sized them perfectly. Any time my polish bubbled or there was any tiny imperfection, he'd fix it immediately. He also guarantees his manicures for a week, so if anything goes wrong or it starts to chip within that time, he fixes it for you! Usually if places are shitty, they won't bother with that. He does such good work that I probably wont ever have to cash in on the guarantee, but it's still nice to have anyway.This is easily the best manicure I've ever had, but the quality of the overall experience was great too! The place was nice, quiet, clean and it's a bit of an undiscovered gem considering how awesome the service is. Not to mention that Hai was absolutely hilarious. I was dying of laughter the whole time. He really does care about his customers and takes pride in doing a good job just for the sake of providing an excellent service.My friend got a gel manicure by his brother and she was laughing the whole time as well. Her nails were very short and her work causes her nails to be brittle and break a lot, but he made them look great!When we were leaving, my friend and I were so caught up in talking about how much we liked it here that I forgot my phone. Once he found it he ran to the parking lot to make sure I got it. Very kind of him!Oh, and I should also say that they are super affordable and easily the best for their value in the area. Read Less

I've only been to this salon twice, but so far I'm impressed. The place is huge inside and very clean. The staff seem pretty friendly and very customer oriented. Both times I sat with Hai for my nail services. They will guarantee their work for one week! Thats a first for any nail salon I've ever went to. I would highly recommend this salon. Read Less

This is a lovely piece of Paradise in a crazy world. Cindy is more than a skilled nail specialist - she is compassionate and caring too. Have followed her from shop to shop landing here finally at her very own spa. Don't miss a chance to be pampered by her! Read Less

Windys is special. Both Cindy and Nancy do excellent work. My nails and toes have never looked better. Coming to Windys is a treat, Always relaxing, friendly and professional I recommend this Nail spa with 5 stars. Sue Stauffer Read Less