Will not go back! Felt rushed, the two gentleman didn't speak hardly at all. We went on a Wednesday my friends nails wouldn't dry even after two hours, my French tip peeled away on Friday two days after. I feel like the Polish may be old or cheap. Read Less

Absolute worst experience. Waited over 2 hours when told it would be a 30 minute wait. Followed up and again told another 30 minute and they took customers in front of us. Was not able to get full services asked for due to "lack of time". Time management and customer service is horrible. Would not have been an issue if the receptionist had knowledge of service times and how to handle customer issues. Watched many customers be turned away. Would never come here again or reccomend. Read Less

I don't even want to give one star, but it won't let me post the review if I do not choose a star.. The service was horrible the employees are rude and don't seem to care much. If they don't want to deal with the public they should work in the back. My massage was the worst I’ve ever had I had to wipe the remaining product off my leg. My nail polish was very light and streaky. When we tried to check and pay the desk was complete chaos. Overall not a good experience one bit, I will probably not go back and I would not suggest it to anyone else. THUMBS DOWN!!!!! Read Less

My mom and I went for a mani pedi for her birthday. The service was horrible. The lady’s are rude and don’t seem to care much. My massage was the worst I’ve ever had. The gel on my nails was very streaky. For the amount it all cost it should not have taken less than an hour. After all that the lady charged the card an extra $600 by mistake! Overall not a good experience one bit! Read Less

They charge you for services you didn’t get. I got two hard gel balances two weeks apart and was charged $47 the first time and $58 the second time. When I told him that couldn’t be right, he told me that he “forgot to charge me” the last time for a “shape change” when nothing was changed on my nails except the color. I even asked him not to take length off. I used to like it here but I will never come back. Read Less

Thank you Jessica for my wonderful experience!! I made an appointment, the staff was friendly greeted me as I entered and exited. Great selection of polish. Decor was relaxing. Environment was professional. Jessica did an excellent job on my arcylics making sure they were done correctly and to my liking. She didn't rush and made me feel right at home with her friendly demeanor and small talk. I definitely will be returning to this location and to Jessica. She's a wonderful employee definitely make an appointment with her!! Thanks again Jessica!! Read Less

The manicurists were blatantly annoyed that they had to work, were cursing, talking about feces and their personal lives with one another. We are pretty casual, but found their conversations to be uncomfortable/ unprofessional  since we were paying spa prices (almost $300 for three people) and were hoping for a relaxing few hours. We won't be back due to the customer service and don't recommend. This is unfortunate, because awe were happy with the end product. Read Less

Horrible experience!! Came in for a bridal nail party and was treated like we were walk ins.  Rushing us to pick our colors and saying if we don't hurry they won't be able to do us after paying a deposit for our party.  Then we weren't even seated next to each other!! One bridesmaids nails are uneven. The pricing was expensive, would of been worth it if the experience matched the price. Do not waste your time here. Read Less

Took my granddaughter for her first mani/pedi and the atmosphere is nice. That is until the staff gets involved. Very rude. They were impatient with my granddaughter and expected her to know what to do. She's only 8! My pedi was awful. It's been almost 3 weeks and I still have scabs on the back of my ankle where he took off several layers of skin and it took 3 days for a couple of my cuticles on my hand to heal from being trimmed too short. The entire process was hurried along as if they were swamped and they weren't. Had a much better experience in the past with salons that were not as fancy. Don't waste your money! Read Less

Came this weekend for a couple hours of mommy time with a friend! There was a little wait but i just went next door and shopped a little and they gave me a call when they were ready for me. I got a gel pedi and i love it! The technician was a very nice gentleman and was very thorough with cutting cuticals, making sure the polish was in properly, and smoothing out my heels. The establishment was very clean and friendly. Will be coming back soon! Read Less

We happened upon this place when traveling for my husband's work. My girls and I were desperately needing some tending to our feet having been away for nearly two months from our usual bi-monthly nail services. Upon seeing this place in a beautiful well manicured outdoor mail it seemed like a good bet. Luxurious looking chairs with beautiful foot basins and a lit up ceiling of clouds down the center seemed to say "Get ready to luxuriate in the pleasures of the polish and wile away a couple of glorious hours being treated like a queen and her two princesses." After all I mean it had a lighted cloud ceiling it HAD to be good! We each requested the deluxe pedicure selected our gel polish colors and awaited our summons on the little round stools in the entryway. A short 20min later a smiling young woman called our names and ushered us to our own private "throne room" where we settled in expectantly. Sadly this is where the glory of our tale ends. Two of the chairs the massage didn't work and on mine it had to be adjusted every 5 min to not rub the same section with the same motion indefinitely) Our feet were VERY briefly dipped into the swirling blue water below before being hauled out and set to work on. The girls' feet hardly touched the water which is often their favorite part next to the bejeweled looking toes they return home with. There was no time for our callouses (which were prevalent, remember the two month hiatus I spoke of before? Yeah gross!) to soften to facilitate the scrubbing away of them. The man doing my cut my big toe on the one foot THREE TIMES and then cut another to on the other foot TWICE! Ok I am a tough old boot so I soldiered on. No sooner had he scrubbed off my decaying polish and barely rinsing my feet he promptly drained my water and set to painting my toenails....when I asked about treating my callouses he said he does that AFTER polish. This is a new concept for me as polish has always (and I go twice a month and have been all over the country) been last but what do I know?!? So after the polish goes on he then works on my callouses for maybe 30seconds before slapping some hot towels on for again perhaps 30 seconds and rubbing some oil in just long enough for it to absorb. Bam I am done. The girls got even less luxurious treatment which granted they are 5 and 7 so hardly need it and are usually much cheaper so I don't expect it. I also got a manicure which was equally unimpressive (I have done better at home) but alas all of our toes look pretty and my nails are groomed and looking better so we proceed to checkout and here is where it gets really awesome. $177 PLUS TIP which is only in cash for the 40min experience. The owner at the desk was also extremely rude when I went to pay. We were charged full adult rate for the two girls who had less than half the already short time and the price of a full manicure for one with no massage and no polish. Now this is compared to my home salon which spends more than an hour just on the pedicure and includes a hot stone massage and gel soak for me and the girls are given a more brief version for less than half the price. This service at home (and in other salons around the nation) is about $120 tip included for MUCH MUCH better service. You are getting a Walmart level pedicure for a luxurious spa price from a nail tech who simply wants you to be done and leave. BOTTOM LINE: You are paying dearly for the pleasure of the light up cloud ceiling. Go somewhere ANYWHERE else. Also they were not at all busy the day we went which was a weekday so no excuse for the crap service. How they stay in business is beyond me. Trust the 1-2 star reviews and don't go here. I only gave two stars because our polish did look nice at the end even if we still had callouses and ashy skin when we left. Read Less

I stumbled upon this nail spa because it maintains later hours on a Sunday. The gentleman who did my pedicure did an excellent job of massaging my feet and painting my nails. Also, the ambiance of the spa is very open, airy & relaxing. The pedicure chairs are luxuriously comfortable. I am looking forward to returning to this nail spa very soon!! Read Less

This will be my last time here. I've been here more than 10x. They have other talents outside of customer service... If you don't mind the rudeness etc- it's totally fine! But for the same price you can get amazing service else where! Read Less

Not sure why all of the negative reviews. I'm not from the area and went here to get a balance. Dewey did my balance and they look great! He listened to me when I explained what I wanted and even had to redo my polish on a few nails bc I dropped my money when I went to get up. The price was what I would of paid at home. It's a nice place, would visit again. Only downfall, you need cash to tip, but they have an atm. 💅 Read Less

I typically go to Venetian at Levis Commons, but really wanted gel on my toes, so tried this out.I prefer the layout here. The pedi chairs were a little more sectioned off, which I enjoyed. I had my five year old son with me and they were super sweet to him and let him sit next to me and get a massage while I got my toes done.I think my toes look fabulous! The GUY who did them (really wish I had gotten his name!) Was very kind and did a great job. It felt like the massage part lasted forever. Which I was good with! ;)He did use the cuticle oil to do my leg massage, which another review had complained about. Maybe I'm just not that particular. It didn't bother me a bit.I say give it a try! I enjoyed it! :) Read Less

I am overjoyed. Recently I moved from Brooklyn (OH) to Maumee. I have been searching for a new nail place ever since and I must say that I am super critical whenever I get my nails done. That being said when I started my search and Prive came up in the results, and I am so happy it did. I started looking through the photos and was sold. I called up on a Tuesday and was able to get a an appointment at the perfect time I needed for the upcoming Saturday. The gentleman on the phone was very friendly and told me for what I wanted it would take about and hour and a half. Saturday came and I was seated right away upon my arrival. My nail tech was nice and friendly. I was offered water, which was nice. I was able to pick out the perfect gel polish color! Just what I was looking for! My nails came out AMAZING! I am in love with them! I catch myself staring at them randomly and I have received so many compliments from my friends as well as random people. The cost was a bit pricey but it was well worth it. I can't wait to go again in a few weeks and see what they can do next! Read Less