So beyond dissapointed in this salon. Do they do a nice job with my nails? Absolutely. However, I don't understand what the point of making an appointment is if they don't even acknowledge you until 30-40 mins after your appointment time. I am not typically one to leave bad reviews, nor am I a particularly impatient person, however, this has happened to me the last 6+ times I've come here so at this point, I am calling it quits and never returning - I encourage you to avoid this place at all costs unless you have no problem spending 3+ hours getting a simple pedicure. Read Less

Every time I come here I have to wait at least an hour to even be seated by one of the nail people. ALSO they always seat people that came in after me when i know they didn’t have an appointment. such a disappointment smh Read Less

My nails look great but this rating primarily is for their outstanding service. I work 2 jobs and have a very limited amount of time for treats like getting my nails done. I found myself with an extra hour and took a chance that they would be able to serve me very close to closing time. I'm leaving for a business trip tomorrow and was desperate! Peter took me without hesitation, was so kind and never once acted rushed or annoyed. He gave me exactly what I asked for an even stayed a little late. I felt so welcome and cared for! To him I may have been just one more client but it truly made my day. I will be back! Read Less

Let's just say it was not a good experience. I felt really rushed and the communication was not good. The man who did my nails kept getting up and answering the phone, checking on other customers, etc. Several times he spoke in another language using a muffled voice and I wasn't sure if he was talking to me or the other nail technician. He didn't trim my cuticles, use lotion, anything. Just put on gel polish. Apparently, you need to ask for a gel manicure if you want anything other than gels, but I didn't know this because he just rushed me in and didn't talk to me. Customer service is such a huge deal to me. I try to treat everyone I meet with respect, and I didn't feel I was treated with respect in return. Sorry, Liz, but you just lost a great tipping customer. Read Less

I love this place. The work is by far the best I've gotten throughout the Toledo Area. My polish stays looking like I just had it done until my next pedicure. My gel nails are the best. Staff is very friendly and welcome you with a hello upon arriving. Only down side is since they are so good expect a wait when you go, but it is worth it Read Less

I made an appointment at 3pm but didn't get seated until 3:45. In the meantime other people were walking in and getting helped. Then, when my nails were being done the male nail tech was acting annoyed at me as if I was being an inconvenience. I really enjoyed my first time here, but this second time has me looking for somewhere else. Read Less

Well..... not so much! my nails look like duck nails Roman's work was off. Im not saying i wouldn't go back, i just would not go back to him. I like my toes he could have done a better job on my gel nail fullset,i didn't understand why he caked the gel polish on 3/4xs not satisfied and i paid a nice amount plus tip... but anywho we live and learn🤔😒😔 Read Less

Terrible terrible terrible! Waited for more than 45 minutes for anyone to even acknowledge me, and I had to ask them how much longer it would be. Prices posted are also not true. More expensive and not worth it. Go elsewhere. Read Less

I Just love liz nail spa! I would recommend everyone to check it out. People are always commenting on how good my nails look. All staff is so friendly and nice. Joann always does an awesome job on my nails. From time to time you might have to wait but it's because they all do a wonderful job and people know it. Read Less

So I went in today to get a balance. I made an appointment for 3 and arrived 30 minutes early. I waited until 4:15 to have them call me up to get my nails done. Then, as the guy was doing my nails he left and started doing two other women's nails. I was there for way too long. In the end, I didn't wait to have them dry; I simply paid and left. It was a waste of my time. I considered to just walk out, but I didn't have the guts to be rude. I do not recommend this place! Read Less