I was a semi regular client to get pedicures here with a girlfriend of mine and they were always good. Because of this, I decided to get a balance on my nails in addition to the pedicure this past Sun... Read More
I was a semi regular client to get pedicures here with a girlfriend of mine and they were always good. Because of this, I decided to get a balance on my nails in addition to the pedicure this past Sunday, 7/23. The salon opens at 11 and I arrived at 10:55 with 7 people on the list ahead of me. I waited 90 minutes to get an available technician. She gave me a good pedicure and was mostly quiet (this is typical) but friendly enough. After the pedicure was over, she directed me to her spot to do my nails. To be fair, they weren't in the best shape: two had completely fallen off and a couple were moderately lifted somewhat, but still definitely attached to my natural nails. This technician wanted to take the easy, quick way of removing these nails by jamming another artificial tip between the acrylic and natural nails to remove them, which is extremely painful. I mentioned several times how much she was hurting me and she was extremely rude and told me, 'it not hurt so bad. You need let me get these off and if not, you can wait 30m to let them soak off for extra money.' I'm not sure if any of you have had nails removed this way, but I can't for the life of me understand why she'd continue to rip them off, taking layers of my (already thin) natural nails off in this way. It was all I could do not to cry out in pain. My whole body was shaking and I kept telling her how bad it hurt. Each time I told her, she got even more snippy with me and kept going. Once she got them all off, my natural nails looked just awful, were throbbing in pain and I questioned whether it was safe to even put another set on with my natural nails in such bad shape. She gave me a nasty look and said, 'I no know what you mean by safe. It's ok, we put more on.' And kept going. The new set she applied in a crappy, quick way and gave me uneven, misshaped nails that I'm completely disappointed with. When I told her they were too long, she gave me attitude. When I told her the shape was off, she told me,'they good' even though they're not and I'm unhappy. I paid the $98 she charged me, tipped her $20 and left. I will NEVER return and wouldn't recommend that anyone ever go to this shop. They make you feel like you're bothering them and are a nuisance if you want the services you're paying for done well. I'm just sick about this and wanted to write this review in hopes that no one else ever goes through such a nightmare. Read Less