23 Reviews

Nail Avenue

Gahanna, Ohio
Reviews
Ty
19 Jun 2022
REPORT
I’ve been going here for a few months and after today? Will not be returning. It took 2 and a half hours to get a dip mani/pedi that was eventually rushed. To make matters worse, they talk about clien... Read More
I’ve been going here for a few months and after today? Will not be returning. It took 2 and a half hours to get a dip mani/pedi that was eventually rushed. To make matters worse, they talk about clients in front of their faces assuming we don’t understand. Granted, a good majority don’t…but some of us do. It’s offensive, mean, uncomfortable and highly unprofessional. If you are providing a service and a client asks for something specific? You DO NOT gossip with other techs about it- you professionally provide the service. Period. All that being said- Tom is amazing, professional and genuinely enjoys his job. If you must go here- book with him. Read Less
Rayna Morton
10 Jul 2018
REPORT
I’ve been twice to two different people for gel manicure and with both after 3 days my nails started to chip. I went back the first time and they fixed it at no charge but waited 45mins. The second ti... Read More
I’ve been twice to two different people for gel manicure and with both after 3 days my nails started to chip. I went back the first time and they fixed it at no charge but waited 45mins. The second time didnt feel like bothering with it just decided that I wont go back. Read Less
Bryana Anderson Ross
1 Jun 2018
REPORT
Fast service and plenty of time color options and designs for mani and pedis.
Logan Yates
23 Apr 2018
REPORT
This place is awful. I got gel polish and was rushed during my visit and the people were rude. Two days later (today) two of my nails have chipped and they will not fix it for free. I will NOT be comi... Read More
This place is awful. I got gel polish and was rushed during my visit and the people were rude. Two days later (today) two of my nails have chipped and they will not fix it for free. I will NOT be coming back. Do not waste your money on their gel polish!!!! Read Less
Allison Greene
2 Jan 2018
REPORT
The staff was very nice and professional, but this was not a great manicure. My gel polish lasted all of 5 days before peeling off in sheets. Not sure what went wrong here, but they usually last almos... Read More
The staff was very nice and professional, but this was not a great manicure. My gel polish lasted all of 5 days before peeling off in sheets. Not sure what went wrong here, but they usually last almost 2 weeks before even showing small chips or wear. Read Less
Caroline G.
7 Dec 2017
REPORT
I wish I read the reviews before going into this place.  I had a poor experience and hate that I dropped almost $50 to now have cuts all over my fingers/cuticles.  I paid for a dip manicure and receiv... Read More
I wish I read the reviews before going into this place.  I had a poor experience and hate that I dropped almost $50 to now have cuts all over my fingers/cuticles.  I paid for a dip manicure and received absolutely no exfoliation, massage, or lotion on my hands.  I pray my fingers don't get infected. Read Less
Anna J.
23 Oct 2017
REPORT
Just went to this salon for the first time for a quick color change. Gave a $50 (absolutely positive I did, as I had just tried to use it at the shop next door and they asked for a smaller bill) and t... Read More
Just went to this salon for the first time for a quick color change. Gave a $50 (absolutely positive I did, as I had just tried to use it at the shop next door and they asked for a smaller bill) and they gave me back change for a $20. They acted like I hadn't and several of the ladies quickly "confirmed" so there was nothing I could do -- i.e., they totally robbed me in front of my own eyes. I will never go back (and the unfortunate thing for them is, I get my nails done every week and had they not robbed me, I would have gone every week and they would have made way more than $50). Thieves... I will definitely be contacting the Better Business Bureau Read Less
Amanda Sullivan
16 Sep 2017
REPORT
I will NEVER come here again. I was there last week and the girl was in a huge rush to do my nails, told me they didn't do Matte WHEN THEY DO! And my nails look awful. There are tiny bubbles , my nail... Read More
I will NEVER come here again. I was there last week and the girl was in a huge rush to do my nails, told me they didn't do Matte WHEN THEY DO! And my nails look awful. There are tiny bubbles , my nails are way too thick and uneven, my nail came off when I was at work picking up a box of shoes after only one week, they just look terrible! I wish I knew the girls name who did them! I do not reccommend !!!!!! 😡 Read Less
Paula Selke
18 Jul 2017
REPORT
5 star service! Always a perfect job no matter which tech i get... i wouldn't go anywhere else!
Stefanie Peer
9 Jun 2017
REPORT
The moment I walked in I knew I should have left, always trust your gut. I walked in and there was a lady out front on her phone, I signed in that same lady walked in, started my nails, she glued, wit... Read More
The moment I walked in I knew I should have left, always trust your gut. I walked in and there was a lady out front on her phone, I signed in that same lady walked in, started my nails, she glued, without measuring the tips to my fingers first, and cut the acrylics all while still having her conversation on the phone. Once off the phone she rushed through my nails, looks okay from a far but the acrylic is very thick at the tips just not good quality and the environment was uncomfortable Read Less
Tammi Tullos
20 May 2017
REPORT
Susan did my nails today and they look amazing. She was very professional and personable. Great experience. 😀😀😀
Cedaisha Dungy
12 Apr 2017
REPORT
I will never bring my services back to this place. They need to get real licensed professionals. I don't know what was worse, the female turning her face up at me when I asked for pink and white coffi... Read More
I will never bring my services back to this place. They need to get real licensed professionals. I don't know what was worse, the female turning her face up at me when I asked for pink and white coffin shaped nails, the face that she needed to use a tool in order to give me a french tip, the fact that she didn't give me what I asked for. Coffin shaped nail, my nails look like press on's, they are very thin, with no arch, the arch gives that strength in the nail, I have 2 nails that have decent arches. She got acrylic on my skin and just tried to avoid all around what I asked for. I'm sure they were nice but I will never go back. Read Less
Julie Merrell
2 Apr 2017
REPORT
38 years old and just had my first ever manicure and pedicure! Took my mom with me for a girls day. We both loved the experience at nail avenue! Great service and prices! My only regret is not getting... Read More
38 years old and just had my first ever manicure and pedicure! Took my mom with me for a girls day. We both loved the experience at nail avenue! Great service and prices! My only regret is not getting the name of the man that did my treatments! I would love to be able to book appointments with him! Such incredible service. Thanks for making the day so enjoyable for me and mom! Read Less
Jennifer S.
26 Mar 2017
REPORT
I had a mani/pedi done at Nail Avenue on Thursday. 50% of my nail polish is already chipped off (4 days later). I felt that the conditions were unsanitary. The pedicure bowls were barely cleaned betwe... Read More
I had a mani/pedi done at Nail Avenue on Thursday. 50% of my nail polish is already chipped off (4 days later). I felt that the conditions were unsanitary. The pedicure bowls were barely cleaned between customers (a few quick wipes with a towel-- I saw this done to 2 different bowls by two different employees). My cuticles were all cut away (which isn't safe for the nails). My nail polish was applied in a rush. The polish was dripping off the applicator onto the table as she was painting my nails. It went on very thick and sloppy. She started another customer in the middle of my manicure and slapped a top coat on as I was leaving.I do not recommend this salon Read Less
Rachel W.
12 Mar 2017
REPORT
No issues on my trip today! I did leave with semi-wet nails and messed up my gel polish so that's why I gave them a 4 star. Wasn't given the option to stay under the UV longer.
Alesia M.
8 Jun 2016
REPORT
I have been going to Nail Avenue for over 4 years and have never had a bad experience with my Deluxe Pedicures. I can only speak for pedicures because I have never had a manicure or gel nails, but i g... Read More
I have been going to Nail Avenue for over 4 years and have never had a bad experience with my Deluxe Pedicures. I can only speak for pedicures because I have never had a manicure or gel nails, but i go every 2-4 weeks and have never been disappointed! Read Less
Eryn E.
30 Dec 2014
REPORT
Terrible product! I came in for a basic balance with one repair and I'm skeptical whether the tech was licensed as she had to ask for assistance with filing and applying acrylic. After 45 minutes she ... Read More
Terrible product! I came in for a basic balance with one repair and I'm skeptical whether the tech was licensed as she had to ask for assistance with filing and applying acrylic. After 45 minutes she called someone from the back to finish filing my nails and I ended up walking out without polish to just finish them myself. Poor polish selection, most colors were off brand. I couldn't be more dissatisfied with a paid service. Also in a week I've lost 4 nails. One star because she was nice even though she lacked experience. Read Less
Alecia Zeta Bunting
8 May 2014
REPORT
Rikki did an amazing job on my nails! She is extremely creative and talanted! So excited to come back :-) xx
Gina J.
26 Apr 2014
REPORT
By far, the WORST nail place I've ever been to. The lady who did my nails could not have been any less interested in my treatment.....or her work. Strike one: I came in and she sat me in a chair with ... Read More
By far, the WORST nail place I've ever been to. The lady who did my nails could not have been any less interested in my treatment.....or her work. Strike one: I came in and she sat me in a chair with a bowl of acetone on a heater to remove the gel. She did NOT file off the top coat first, so I knew right off the bat this was going to hurt, and take forever. Strike two: never once, did she try and offer me a drink, make conversation, etc.Strike three: the bowl of acetone got HOT and fast. I literally could feel it as my skin was drying out and my nails were catching on fire in the bowl. Strike four: Another of the nail ladies walked by and could see I was trying to get the gel off my hands, and she hands me a scraper and tells me I can do it myself. Are you kidding me? Am I not paying YOU to do MY nails? Strike five: since the nail lady didn't take off the top coat first before soaking my nails, she had to scrape even harder to get the gel off. I literally almost came out of my chair a few times it was so painful. Then, when she was cutting my nails she cut me too! Manicures are NOT supposed to be painful!!!To add insult to injury, literally, they offer $20 gel manicures but beware, if you already have gel on your nails (like everyone does) then it's an additional cost. (Apparently, even if you have to take it off yourself) In the end, I would leave 0 stars if I could. Read Less
Emma Vause Chajecka
22 Nov 2013
REPORT
Rikki rules, she has an amazingly warm & welcoming manner and knows how to make a girl feel spesh. My nails looked so good that I'd stop and admire them every time i sent a txt message or did the dish... Read More
Rikki rules, she has an amazingly warm & welcoming manner and knows how to make a girl feel spesh. My nails looked so good that I'd stop and admire them every time i sent a txt message or did the dishes. Such a good way to brighten your day. Read Less
Kelsey Markham
14 Oct 2013
REPORT
Cant wait to come and see you with lorraine friday coming so excited. I need everyone to know: this lady is absolutly amazing, you really need to take the time go visit her and get ya nails done you... Read More
Cant wait to come and see you with lorraine friday coming so excited. I need everyone to know: this lady is absolutly amazing, you really need to take the time go visit her and get ya nails done you will never regret it and you will soon be addicted. ..... be take the time to have a look Read Less
Kay Jones
23 Jun 2013
REPORT
Rikkis is amazing! She has a great salon, the best products and does the best nail art I've seen! She keeps up with all the latest products and up skills with training regularly! I'd recommend her to ... Read More
Rikkis is amazing! She has a great salon, the best products and does the best nail art I've seen! She keeps up with all the latest products and up skills with training regularly! I'd recommend her to anyone! :-) Read Less
Jessica T.
13 Nov 2012
REPORT
The best nail salon in Columbus, by far. From skill set to customer service, this place FAR exceeds everywhere else I've ever been !!!
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Book an Appointment
Online booking unavailable
Please call
(614) 428-4872
1350 Cherry Bottom Road
Gahanna Ohio 43230
Business Hours
Monday
Mon
10:00AM-20:00PM
Tuesday
Tue
10:00AM-20:00PM
Wednesday
Wed
10:00AM-20:00PM
Thursday
Thu
10:00AM-20:00PM
Friday
Fri
10:00AM-20:00PM
Saturday
Sat
10:00AM-19:00PM
Sunday
Sun
12:00PM-17:00PM
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Nail Avenue

Gahanna, Ohio
(23)
1350 Cherry Bottom Road
Gahanna Ohio 43230
Monday
10:00AM-20:00PM
Tuesday
10:00AM-20:00PM
Wednesday
10:00AM-20:00PM
Thursday
10:00AM-20:00PM
Friday
10:00AM-20:00PM
Saturday
10:00AM-19:00PM
Sunday
12:00PM-17:00PM
Ty
19 Jun 2022
REPORT
I’ve been going here for a few months and after today? Will not be returning. It took 2 and a half hours to get a dip mani/pedi that was eventually rushed. To make matters worse, they talk about clien... Read More
I’ve been going here for a few months and after today? Will not be returning. It took 2 and a half hours to get a dip mani/pedi that was eventually rushed. To make matters worse, they talk about clients in front of their faces assuming we don’t understand. Granted, a good majority don’t…but some of us do. It’s offensive, mean, uncomfortable and highly unprofessional. If you are providing a service and a client asks for something specific? You DO NOT gossip with other techs about it- you professionally provide the service. Period. All that being said- Tom is amazing, professional and genuinely enjoys his job. If you must go here- book with him. Read Less
Rayna Morton
10 Jul 2018
REPORT
I’ve been twice to two different people for gel manicure and with both after 3 days my nails started to chip. I went back the first time and they fixed it at no charge but waited 45mins. The second ti... Read More
I’ve been twice to two different people for gel manicure and with both after 3 days my nails started to chip. I went back the first time and they fixed it at no charge but waited 45mins. The second time didnt feel like bothering with it just decided that I wont go back. Read Less
Bryana Anderson Ross
1 Jun 2018
REPORT
Fast service and plenty of time color options and designs for mani and pedis.
Logan Yates
23 Apr 2018
REPORT
This place is awful. I got gel polish and was rushed during my visit and the people were rude. Two days later (today) two of my nails have chipped and they will not fix it for free. I will NOT be comi... Read More
This place is awful. I got gel polish and was rushed during my visit and the people were rude. Two days later (today) two of my nails have chipped and they will not fix it for free. I will NOT be coming back. Do not waste your money on their gel polish!!!! Read Less
Allison Greene
2 Jan 2018
REPORT
The staff was very nice and professional, but this was not a great manicure. My gel polish lasted all of 5 days before peeling off in sheets. Not sure what went wrong here, but they usually last almos... Read More
The staff was very nice and professional, but this was not a great manicure. My gel polish lasted all of 5 days before peeling off in sheets. Not sure what went wrong here, but they usually last almost 2 weeks before even showing small chips or wear. Read Less
Caroline G.
7 Dec 2017
REPORT
I wish I read the reviews before going into this place.  I had a poor experience and hate that I dropped almost $50 to now have cuts all over my fingers/cuticles.  I paid for a dip manicure and receiv... Read More
I wish I read the reviews before going into this place.  I had a poor experience and hate that I dropped almost $50 to now have cuts all over my fingers/cuticles.  I paid for a dip manicure and received absolutely no exfoliation, massage, or lotion on my hands.  I pray my fingers don't get infected. Read Less
Anna J.
23 Oct 2017
REPORT
Just went to this salon for the first time for a quick color change. Gave a $50 (absolutely positive I did, as I had just tried to use it at the shop next door and they asked for a smaller bill) and t... Read More
Just went to this salon for the first time for a quick color change. Gave a $50 (absolutely positive I did, as I had just tried to use it at the shop next door and they asked for a smaller bill) and they gave me back change for a $20. They acted like I hadn't and several of the ladies quickly "confirmed" so there was nothing I could do -- i.e., they totally robbed me in front of my own eyes. I will never go back (and the unfortunate thing for them is, I get my nails done every week and had they not robbed me, I would have gone every week and they would have made way more than $50). Thieves... I will definitely be contacting the Better Business Bureau Read Less
Amanda Sullivan
16 Sep 2017
REPORT
I will NEVER come here again. I was there last week and the girl was in a huge rush to do my nails, told me they didn't do Matte WHEN THEY DO! And my nails look awful. There are tiny bubbles , my nail... Read More
I will NEVER come here again. I was there last week and the girl was in a huge rush to do my nails, told me they didn't do Matte WHEN THEY DO! And my nails look awful. There are tiny bubbles , my nails are way too thick and uneven, my nail came off when I was at work picking up a box of shoes after only one week, they just look terrible! I wish I knew the girls name who did them! I do not reccommend !!!!!! 😡 Read Less
Paula Selke
18 Jul 2017
REPORT
5 star service! Always a perfect job no matter which tech i get... i wouldn't go anywhere else!
Stefanie Peer
9 Jun 2017
REPORT
The moment I walked in I knew I should have left, always trust your gut. I walked in and there was a lady out front on her phone, I signed in that same lady walked in, started my nails, she glued, wit... Read More
The moment I walked in I knew I should have left, always trust your gut. I walked in and there was a lady out front on her phone, I signed in that same lady walked in, started my nails, she glued, without measuring the tips to my fingers first, and cut the acrylics all while still having her conversation on the phone. Once off the phone she rushed through my nails, looks okay from a far but the acrylic is very thick at the tips just not good quality and the environment was uncomfortable Read Less
Tammi Tullos
20 May 2017
REPORT
Susan did my nails today and they look amazing. She was very professional and personable. Great experience. 😀😀😀
Cedaisha Dungy
12 Apr 2017
REPORT
I will never bring my services back to this place. They need to get real licensed professionals. I don't know what was worse, the female turning her face up at me when I asked for pink and white coffi... Read More
I will never bring my services back to this place. They need to get real licensed professionals. I don't know what was worse, the female turning her face up at me when I asked for pink and white coffin shaped nails, the face that she needed to use a tool in order to give me a french tip, the fact that she didn't give me what I asked for. Coffin shaped nail, my nails look like press on's, they are very thin, with no arch, the arch gives that strength in the nail, I have 2 nails that have decent arches. She got acrylic on my skin and just tried to avoid all around what I asked for. I'm sure they were nice but I will never go back. Read Less
Julie Merrell
2 Apr 2017
REPORT
38 years old and just had my first ever manicure and pedicure! Took my mom with me for a girls day. We both loved the experience at nail avenue! Great service and prices! My only regret is not getting... Read More
38 years old and just had my first ever manicure and pedicure! Took my mom with me for a girls day. We both loved the experience at nail avenue! Great service and prices! My only regret is not getting the name of the man that did my treatments! I would love to be able to book appointments with him! Such incredible service. Thanks for making the day so enjoyable for me and mom! Read Less
Jennifer S.
26 Mar 2017
REPORT
I had a mani/pedi done at Nail Avenue on Thursday. 50% of my nail polish is already chipped off (4 days later). I felt that the conditions were unsanitary. The pedicure bowls were barely cleaned betwe... Read More
I had a mani/pedi done at Nail Avenue on Thursday. 50% of my nail polish is already chipped off (4 days later). I felt that the conditions were unsanitary. The pedicure bowls were barely cleaned between customers (a few quick wipes with a towel-- I saw this done to 2 different bowls by two different employees). My cuticles were all cut away (which isn't safe for the nails). My nail polish was applied in a rush. The polish was dripping off the applicator onto the table as she was painting my nails. It went on very thick and sloppy. She started another customer in the middle of my manicure and slapped a top coat on as I was leaving.I do not recommend this salon Read Less
Rachel W.
12 Mar 2017
REPORT
No issues on my trip today! I did leave with semi-wet nails and messed up my gel polish so that's why I gave them a 4 star. Wasn't given the option to stay under the UV longer.
Alesia M.
8 Jun 2016
REPORT
I have been going to Nail Avenue for over 4 years and have never had a bad experience with my Deluxe Pedicures. I can only speak for pedicures because I have never had a manicure or gel nails, but i g... Read More
I have been going to Nail Avenue for over 4 years and have never had a bad experience with my Deluxe Pedicures. I can only speak for pedicures because I have never had a manicure or gel nails, but i go every 2-4 weeks and have never been disappointed! Read Less
Eryn E.
30 Dec 2014
REPORT
Terrible product! I came in for a basic balance with one repair and I'm skeptical whether the tech was licensed as she had to ask for assistance with filing and applying acrylic. After 45 minutes she ... Read More
Terrible product! I came in for a basic balance with one repair and I'm skeptical whether the tech was licensed as she had to ask for assistance with filing and applying acrylic. After 45 minutes she called someone from the back to finish filing my nails and I ended up walking out without polish to just finish them myself. Poor polish selection, most colors were off brand. I couldn't be more dissatisfied with a paid service. Also in a week I've lost 4 nails. One star because she was nice even though she lacked experience. Read Less
Alecia Zeta Bunting
8 May 2014
REPORT
Rikki did an amazing job on my nails! She is extremely creative and talanted! So excited to come back :-) xx
Gina J.
26 Apr 2014
REPORT
By far, the WORST nail place I've ever been to. The lady who did my nails could not have been any less interested in my treatment.....or her work. Strike one: I came in and she sat me in a chair with ... Read More
By far, the WORST nail place I've ever been to. The lady who did my nails could not have been any less interested in my treatment.....or her work. Strike one: I came in and she sat me in a chair with a bowl of acetone on a heater to remove the gel. She did NOT file off the top coat first, so I knew right off the bat this was going to hurt, and take forever. Strike two: never once, did she try and offer me a drink, make conversation, etc.Strike three: the bowl of acetone got HOT and fast. I literally could feel it as my skin was drying out and my nails were catching on fire in the bowl. Strike four: Another of the nail ladies walked by and could see I was trying to get the gel off my hands, and she hands me a scraper and tells me I can do it myself. Are you kidding me? Am I not paying YOU to do MY nails? Strike five: since the nail lady didn't take off the top coat first before soaking my nails, she had to scrape even harder to get the gel off. I literally almost came out of my chair a few times it was so painful. Then, when she was cutting my nails she cut me too! Manicures are NOT supposed to be painful!!!To add insult to injury, literally, they offer $20 gel manicures but beware, if you already have gel on your nails (like everyone does) then it's an additional cost. (Apparently, even if you have to take it off yourself) In the end, I would leave 0 stars if I could. Read Less
Emma Vause Chajecka
22 Nov 2013
REPORT
Rikki rules, she has an amazingly warm & welcoming manner and knows how to make a girl feel spesh. My nails looked so good that I'd stop and admire them every time i sent a txt message or did the dish... Read More
Rikki rules, she has an amazingly warm & welcoming manner and knows how to make a girl feel spesh. My nails looked so good that I'd stop and admire them every time i sent a txt message or did the dishes. Such a good way to brighten your day. Read Less
Kelsey Markham
14 Oct 2013
REPORT
Cant wait to come and see you with lorraine friday coming so excited. I need everyone to know: this lady is absolutly amazing, you really need to take the time go visit her and get ya nails done you... Read More
Cant wait to come and see you with lorraine friday coming so excited. I need everyone to know: this lady is absolutly amazing, you really need to take the time go visit her and get ya nails done you will never regret it and you will soon be addicted. ..... be take the time to have a look Read Less
Kay Jones
23 Jun 2013
REPORT
Rikkis is amazing! She has a great salon, the best products and does the best nail art I've seen! She keeps up with all the latest products and up skills with training regularly! I'd recommend her to ... Read More
Rikkis is amazing! She has a great salon, the best products and does the best nail art I've seen! She keeps up with all the latest products and up skills with training regularly! I'd recommend her to anyone! :-) Read Less
Jessica T.
13 Nov 2012
REPORT
The best nail salon in Columbus, by far. From skill set to customer service, this place FAR exceeds everywhere else I've ever been !!!
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know