Please note, I have never received a salon service at Valenti. This review is based purely on my experience making a retail purchase here. I'm not cheating on my styling goddess, Tina Marie (however a... Read More
Please note, I have never received a salon service at Valenti. This review is based purely on my experience making a retail purchase here. I'm not cheating on my styling goddess, Tina Marie (however after reading several review for Valenti, maybe I will check them out for eyebrows since I am crying for a good eyebrow job but too terrified of getting them all wacky and Chola-looking. True story).I ran into Valenti real quick last Saturday afternoon to look over and purchase some samples of Aveda products. Real talk, Aveda is EXPENSIVE stuff, however as I've gotten older (and maybe more hormonal with age?!), I feel like drugstore brands and even higher-end products at Ulta just don't work well on my hair (first world problems). I've had success with several Aveda products that I bought at Kenwood and wanted to dabble in a few more sample sizes before making an investment. Last Saturday was NOT a day for me to go on a jaunt to Kenwood mall, where I feel like you need to be in full makeup and an OOTD. I was recovering from post-holiday stress, work stress, the kiddo and myself getting over a 24-hour bug, bed head - and my bag-lady sweats were COATED in an inch-thick layer of cat fur (did I mention my two cats have been sick and I've basically lived at the vet's office since NYE?!). I looked and felt absolutely disgusting (seriously, cat hair was floating off of me since we had just left the vet's office AGAIN), and I was running on sheer nerves, caffeine and exhaustion.The impeccably coiffed, smiling, perfectly made-up Valenti ladies in their spotless black outfits (damn you, cat fur) were SOOOOO SWEET. The store was busy but two ladies warmly greeted me, took time to listen to my needs, carefully assessed and helped me pick out several items, made helpful suggestions, did NOT try to over-sell me, and didn't rush me out the door at all. The one sweet stylist, (bless her), asked to touch my frizzy ends so that she could determine the texture. This after I warned her that I was covered in cat hair and discussed my dandruff concerns. She didn't even flinch. What a living doll. And when I checked out the sweet young counter girl took time to call several Aveda locations to track down my membership # (durrrrr didn't have it on me) so that I could get credit for my purchases. Seriously, all three ladies at this salon were pure class, they treated me at my raggediest self with flawless customer service. Read Less