Salon is a place to relax and experience extraordinary services. For the safety and comfort of all guests, we ask that children be in the salon only if they are receiving services. Services for children over six years of age are available when accompanied by an adult.
Reviews
Jacq Sm
10 Jul 2018
REPORT
I have gone here and there is a man who works there who is very rude and acts extreamly racist against black people . He literally talked to me like I’m a dog . The girls who worked there apologized f... Read More
I have gone here and there is a man who works there who is very rude and acts extreamly racist against black people . He literally talked to me like I’m a dog . The girls who worked there apologized for him.I’m sorry but I was a paying customer , I did a mani pedi with acrylic and French tip . I would never go here or recommend this nail salon to anyone . Go ahead and go to the kenwood mall location or Ohio nails . There is nothing that would make something like that right . It’s disgusting that there’re people like him who work in professional settings. I will never forget that encounter I had with him . He usually does the cashier and is standing near the door . Read Less
charlene vickers
23 May 2018
REPORT
Great customer service and quality of work. Jessica is my nail tech and does the best shellac french manicures in Cincinnati!
Ellise Cook
14 May 2018
REPORT
Very nice employees and great service! The massage with the pedicures is fantastic! I would highly recommend this place to all friends and family!
Ashley Coy
14 May 2018
REPORT
I called before I went and told them I needed a pedi and full set. When I got there nobody wanted to wait on me, then the lady that did my pedi said she has to charge me extra because I had dead skin ... Read More
I called before I went and told them I needed a pedi and full set. When I got there nobody wanted to wait on me, then the lady that did my pedi said she has to charge me extra because I had dead skin on my feet (duh hints a pedi). The lady that did my nails did them so uneven and got mad when I asked her to make them straight and said I complain to much. They are very unprofessional and I will not go back nor would I recommend them to someone Read Less
Queen Binzy
29 Apr 2018
REPORT
Brandon did a fantastic job on my full set they r Beautiful thank u so much!
Amber M
26 Apr 2018
REPORT
I enjoy the experience of coming to this salon. I never wait, while other salons I have waited up to an hour. They are always staffed and so friendly. The manager really cares about the customers and ... Read More
I enjoy the experience of coming to this salon. I never wait, while other salons I have waited up to an hour. They are always staffed and so friendly. The manager really cares about the customers and makes sure you are satisfied! If something is wrong you can go to him and he will be happy to fix it! Great customer service! Read Less
Emma Kidder
24 Apr 2018
REPORT
I got to give a huge shout out to Brandon. After waiting an hour at another nail place and still not being acknowledged I called here to see if they could squeeze me in. They close at 8 but I got ther... Read More
I got to give a huge shout out to Brandon. After waiting an hour at another nail place and still not being acknowledged I called here to see if they could squeeze me in. They close at 8 but I got there at 7:58 and Brandon stayed late to do my nails. I really appreciate that and he did such a good job. It’s nice to see a nail place to above and beyond what they have to do. I’ll definitely be coming back here in the future. Thanks Brandon! Read Less
Paige R.
12 Mar 2018
REPORT
Short wait time and plenty of open seats as this establishment has a churn and burn type of business model, quantity over quality. They sell everything, so if you're looking to try all of the newest/t... Read More
Short wait time and plenty of open seats as this establishment has a churn and burn type of business model, quantity over quality. They sell everything, so if you're looking to try all of the newest/trendy services, and don't care as much about quality of service - look no further. With so many techs I'm sure you can get lucky by landing one that takes pride in their work and knows how to build rapport with the customer, however, that's not always the case as much of the staff is new and currently being 'trained'. In short, I got a pedi, mani, and full set SNS for about $75. SNS lasted less than 24 hours before cracking. The manager was very helpful in doing a 'rush job' to repair 1 nail when I returned the next day. Not even a week later 4 nails are cracked. Proceed with caution. Read Less
Laura S.
15 Feb 2018
REPORT
I have been going to Blue Ash Nails for years and usually have a good experience. I decided to treat myself to a mani pedi for Valentines Day. I had a 7:00 appointment and they closed at 8:00. I asked... Read More
I have been going to Blue Ash Nails for years and usually have a good experience. I decided to treat myself to a mani pedi for Valentines Day. I had a 7:00 appointment and they closed at 8:00. I asked the counter person if I should cancel the manicure and just do the pedicure because of time and he said "no." I ended up getting a manicure while I was in the chair for the pedicure. Everything felt very rushed. It was not a relaxing treat. Neither the manicure or pedicure were up to standard. I still tipped but felt ripped off. Read Less
Caitlin W.
4 Feb 2018
REPORT
This place is very conveniently located in Blue Ash! Both times I've been in now, the staff has been extremely friendly and efficient. I've been able to make appointments on short notice and get in bo... Read More
This place is very conveniently located in Blue Ash! Both times I've been in now, the staff has been extremely friendly and efficient. I've been able to make appointments on short notice and get in both times. Will definitely be returning! Read Less
Brooke D.
1 Feb 2018
REPORT
This salon is conveniently located in downtown Blue Ash. My go to after running to the post office. They have good music playing and TVs with closed captions on. It's clean, friendly, and reasonably p... Read More
This salon is conveniently located in downtown Blue Ash. My go to after running to the post office. They have good music playing and TVs with closed captions on. It's clean, friendly, and reasonably priced. I left happy! Read Less
Joei B.
27 Jan 2018
REPORT
I love Blue Ash Nails! I see Jessica every 3 weeks for a regular pedi and gel mani. She does a great job and my nails last the entire time with NO chipping. They have a huge selection of polish/gels a... Read More
I love Blue Ash Nails! I see Jessica every 3 weeks for a regular pedi and gel mani. She does a great job and my nails last the entire time with NO chipping. They have a huge selection of polish/gels and even the powder. Everyone is friendly and the place is clean. Check them out! Read Less
Jen B.
20 Dec 2017
REPORT
My favorite nail salon in Cincinnati! My mom and I have been coming here for a long time and we are always so happy with the service and the finished product! Very clean and professional! Would defini... Read More
My favorite nail salon in Cincinnati! My mom and I have been coming here for a long time and we are always so happy with the service and the finished product! Very clean and professional! Would definitely recommend! Read Less
Catherine M.
15 Dec 2017
REPORT
This place is very clean and the people are very friendly and talented. Always happy with the outcome of my manicures and pedicures! Best spot in the Blue Ash/ Kenwood area by far.
Shelby S.
12 Nov 2017
REPORT
Second time coming. Had a weird experience with one of the techs this time (enough for me to never go back), but it could have been a personal friction. That said, the inconsistencies discussed below ... Read More
Second time coming. Had a weird experience with one of the techs this time (enough for me to never go back), but it could have been a personal friction. That said, the inconsistencies discussed below are very accurate. For example, each time my sister makes an appointment for us to get our nails done together. The first time we were able to sit by one another - the second time we were not able to sit by one another. In fact, the woman suggested I wait as my sister got her nails done vs honoring my appointment time. I let her know that that wasn't going to work for me and so she made sure that I got the next tech. The first time I went everyone was pretty kind and the second time folks were rude. My first time, the gel lasted about a little over a week. I will definitely update on how long the polish lasts this time. These differences only speak to the inconsistencies (noted in the comments below) of the business. The one thing that does stay the same, however, is that the salon is neat and customers are in and out. Read Less
Renee Blevins
19 Aug 2017
REPORT
I went in for a brow wax while my daughter had her nails done. It took and hour and a half while I sat there passed over. Clearly the amount of money paid for a wax was not worth anyone's time. Paid f... Read More
I went in for a brow wax while my daughter had her nails done. It took and hour and a half while I sat there passed over. Clearly the amount of money paid for a wax was not worth anyone's time. Paid for my daughter's service and left. Will not be back for any service. Read Less
Tiffany Campbell
25 Jul 2017
REPORT
Happy with my pedi will go back
Sue Flynn
23 Jun 2017
REPORT
I have been coming here for years. Always the best experience!!! I love this place. I wish I could give them 10 stars!!
Mary P.
1 May 2017
REPORT
I really want to love Blue Ash Nails, and I have been coming here for a while with mixed results. However I've had such inconsistent results and I think I need to take a break before I go back.Blue As... Read More
I really want to love Blue Ash Nails, and I have been coming here for a while with mixed results. However I've had such inconsistent results and I think I need to take a break before I go back.Blue Ash Nails is a wee bit cheaper than other salons (I'm talking $2-$3 less) than I've tried. I have gotten shellac and SNS, in addition to pedicures. The problem is that sometimes the quality is great and the products last, and sometimes they chip right away. Shellac should last 2 weeks without a problem, but oftentimes I would find that my nails chip early. I also got SNS twice (they recently added this service) and the first time it lasted over 3 weeks and looked great. The second time, the girl was not as detailed with the process and most of the nails chipped in about a week and a half, with two completely coming off before 2 weeks had passed. Maybe I'll return one day, but in the meantime there are plenty of other decent places closer to my work and home. Read Less
Emily E.
29 Apr 2017
REPORT
I've been here about 5 times to get shellac manicures and only 2 of the those times has the polish actually lasted for the normal 2 weeks. One time it lasted more than 4 weeks! Which is what kept me c... Read More
I've been here about 5 times to get shellac manicures and only 2 of the those times has the polish actually lasted for the normal 2 weeks. One time it lasted more than 4 weeks! Which is what kept me coming back. I am really disappointed as I have tried and tried again to have a satisfactory experience as they are pretty friendly, the wait time is never long and it is close to my house. But their prices are on the higher end and it's not worth the convenience any more. Read Less
Michelle Schmidt
23 Apr 2017
REPORT
1st time @Blue Ash nail, very unsatisfied. Manucurist received call in the middle and was gone for 5 minutes. Left polish all over my fingers. Overpriced and sloppy work.
Holly H.
22 Mar 2017
REPORT
Great place with great service! If you are looking to pamper yourself without going over budget this is the place to do it!
Krystal Jackson
16 Feb 2017
REPORT
Every time I come here my polish always chips (no chip polish) the next day. I paid $74 dollars for a mani and pedi only to have my toes smudge after I didn't wear shoes for 5 hours and my nails to st... Read More
Every time I come here my polish always chips (no chip polish) the next day. I paid $74 dollars for a mani and pedi only to have my toes smudge after I didn't wear shoes for 5 hours and my nails to start chipping the same night. After I go back to get it fixed this time, I will never be back. Read Less
Rachel Robinson
19 Nov 2016
REPORT
What I like about this place is they have an "Express" mani option. I mean its not a huge time difference, but it does allow you to get in and out on a lunch break.
With the Express they skip the nor... Read More
What I like about this place is they have an "Express" mani option. I mean its not a huge time difference, but it does allow you to get in and out on a lunch break.
With the Express they skip the normal pampering and hand massage, which I can't attest to, as I've only done the express. Its a cute smallish shop, about 6-8 mani tables and 5 or 6 pedi chairs. The staff are friendly but not overly in your face. If you don't feel like mindless chit chat, they won't. Their dryers could use a little work, but the prices are decent and there's not a horrible wait time if you've made an appointment. Read Less
Deborah Turenne
25 Sep 2016
REPORT
I've been here a few times, different techs each time, no issues. The pedicure massage chairs are better and the wait shorter than at comparably priced nail places.
Maggi C.
16 Sep 2016
REPORT
Tried Blue Ash Nails after a series of disappointments at my regular nail salon. I have thin skin the tech at Blue Ash didn't nick or cut my cuticles. Very satisfied, went back a second time - great s... Read More
Tried Blue Ash Nails after a series of disappointments at my regular nail salon. I have thin skin the tech at Blue Ash didn't nick or cut my cuticles. Very satisfied, went back a second time - great service again. Is now my go-to salon. Read Less
Courtney C.
15 Sep 2016
REPORT
Blue Ash Nails is a very modern nail salon with a nice interior set up. I didn't see any pricing posted and the technician that did my fill in and polish change on my toes was moving so fast she wasn'... Read More
Blue Ash Nails is a very modern nail salon with a nice interior set up. I didn't see any pricing posted and the technician that did my fill in and polish change on my toes was moving so fast she wasn't paying attention to detail. She missed the side of a few of my nails when she polished them and when it was time to pay she just asked for my card and didn't even say how much the services were. In addition, after we finished she just dropped my stuff off at the drying table without waiting for me to get to the table and sit down. She didn't even offer to help me pull out the chair since my nails were wet. Overall, my first impression was average service at a higher price. Read Less
Jess D.
12 Sep 2016
REPORT
When I walked out of Blue Ash Nails, I said, "I was in heaven!" I'm really happy with the product I received. They were also gracious enough to let my friend and I start our manicures early at 9:45. T... Read More
When I walked out of Blue Ash Nails, I said, "I was in heaven!" I'm really happy with the product I received. They were also gracious enough to let my friend and I start our manicures early at 9:45. The staff was really nice!I wished that we didn't have to move halfway through our service--that was a bit of a pain. Plus they told my friend too late that they weren't able to do an airbrush design. Next time we want to know first :)I think we'll be back! Read Less
Melissa M.
24 Aug 2016
REPORT
I was in here back in May getting a mani and pedi for a wedding. I read a few reviews and based my decision off the reviews . My pedicure was great! No joke it lasted well after the wedding was over w... Read More
I was in here back in May getting a mani and pedi for a wedding. I read a few reviews and based my decision off the reviews . My pedicure was great! No joke it lasted well after the wedding was over with and a few weeks after the wedding it still looked like new. My manicure was chipped and ruined during the wedding. I should have paid extra for the gel manicure. Oh well learned my lesson. It was clean and the lady that did my feet and nails was very nice. The price was a bit high for me. Read Less
Traci Vice-Nadel
14 Jun 2016
REPORT
I felt rushed and felt my nail tech was unprofessional. When the nail tech was doing my pedicure I jumped (not her fault, I'm extremely ticklish) and the tip of my toe was cut. She pushed my foot back... Read More
I felt rushed and felt my nail tech was unprofessional. When the nail tech was doing my pedicure I jumped (not her fault, I'm extremely ticklish) and the tip of my toe was cut. She pushed my foot back into the dirty spa water as I was bleeding. A couple minutes later, she pulls my foot out and squirts antiseptic on the cut, dabbed it with a towel and then went to a nail station and brought back super glue and squirted it on the flap of skin that was cut, pushed it down and wa...ited for it to dry. Now, I'm no medical doctor but this seems bizarre to me. I'm also diabetic. Diabetics tend to have problems with legs and feet healing properly due to nerve and circulation problems. She didn't even ask me what I wanted done or not done to my toe. The techs appeared to be arguing about something in their language because they were sighing and rolling their eyes at one another. I will not be going back. See More Read Less
Krysten H.
10 Jun 2016
REPORT
Went in for a fill-in, only had to wait about 5 minutes which wasn't bad. I noticed a sign that indicated a price change, I'm sure it meant that the price was going up. I figured it couldn't be more t... Read More
Went in for a fill-in, only had to wait about 5 minutes which wasn't bad. I noticed a sign that indicated a price change, I'm sure it meant that the price was going up. I figured it couldn't be more than a few dollars for a fill and polish. I decided to get an airbrush French tip, one lady did my fill while another lady did my airbrush, she indicated that she had never done it before. So why is she doing it then? Needless to say, I had to pay $40 for this mediocre service AND come back the NEXT DAY to get my airbrush redone because it was already chipping. This place sucks, go across the street to OHIO NAILS for much better service! Read Less
Rachel T.
8 Jun 2016
REPORT
I had my first pedi here on a late Sunday afternoon. They were quick, courteous, and did a beautiful job! I was pleasantly surprised! They did a wonderful job and very sensitive to the fact I have tic... Read More
I had my first pedi here on a late Sunday afternoon. They were quick, courteous, and did a beautiful job! I was pleasantly surprised! They did a wonderful job and very sensitive to the fact I have ticklish feet. Loved the service and for a good price too with tax and sugar scrub (highly recommended) just under $40! Read Less
Nicole Rose Forbus
18 Mar 2016
REPORT
Thi is awesome. Very thorough & professional! Wait time not so great, but well worth it :v
Marisa O.
18 Dec 2015
REPORT
I walked in to get a shellac manicure- the parking lot was packed but it wasn't very busy inside. As I walked in, a worker walked away from the desk and ignored me. I wasn't sure if I didn't hear her... Read More
I walked in to get a shellac manicure- the parking lot was packed but it wasn't very busy inside. As I walked in, a worker walked away from the desk and ignored me. I wasn't sure if I didn't hear her or something so I stood at the desk and waited for a few minutes trying to get someone's attention. Finally, a worker walked by but still ignored me- I asked her how long the wait would be and she said she didn't know and pointed to the original person that ignored me. She looked up annoyed and told me it would be a long time. Apparently they just planned to ignore me until I went away- which I promptly did. Read Less
Carla Key Williams
11 Oct 2015
REPORT
The older man there was extremely rude to me because I didn't pick out a color quickly enough. He may have been joking but I think he may need to take a class on what's appropriate in a professional... Read More
The older man there was extremely rude to me because I didn't pick out a color quickly enough. He may have been joking but I think he may need to take a class on what's appropriate in a professional setting. He told me that I would just be waiting because I took too long to pick a color. I only go there when it's the most convenient place. I also don't like people speaking another language while working on me but never speaking to me except to say it's time to pay. Read Less
Brittany Tanner
29 Jul 2015
REPORT
I have tried the competition in town and Blue Ash Nails are the best! I like my acrylics slim and short - Kim and Jamila deliver every time!
Samantha B.
6 Jul 2015
REPORT
I'm a novice with nails, but this salon was wonderful. Everyone was so polite, and the salon was beautiful and very clean. The woman who did my nails took her time and did a wonderful job on my pedicu... Read More
I'm a novice with nails, but this salon was wonderful. Everyone was so polite, and the salon was beautiful and very clean. The woman who did my nails took her time and did a wonderful job on my pedicure. I would definitely recommend trying them out! Read Less
Ruby H.
23 Jun 2015
REPORT
i was in town for a wedding and got a mani/pedi here. I wish I had gotten the name of the young woman who did my nails. But it's almost two weeks and they haven't chipped or broken. I haven't had to t... Read More
i was in town for a wedding and got a mani/pedi here. I wish I had gotten the name of the young woman who did my nails. But it's almost two weeks and they haven't chipped or broken. I haven't had to trim them down and they're the longest they've ever been! thanks! Read Less
Carissa T.
23 Jun 2015
REPORT
Very nice staff and very clean, beautiful, spacious store but they're very slow. They don't do that well of a job as well. Never going back.
Margaret W.
14 Jun 2015
REPORT
Went in to have my acrylic nails removed that I have gotten filled there before and it took an hour and half! I was told it would take MAYBE 20 minutes to get them removed, they started soaking me the... Read More
Went in to have my acrylic nails removed that I have gotten filled there before and it took an hour and half! I was told it would take MAYBE 20 minutes to get them removed, they started soaking me then proceeded to forget about me and serve everyone else. Very inconsiderate considering I have been a faithful customer for over 2 years, getting manis, pedis, and acrylics. Then when I asked when someone was going to get to me after over 45 minutes of waiting and soaking they told me it would only be a few more minutes. The owner came over and looked at my soaking nails then proceeded to go and serve another woman who had just walked in. Well over 20 minutes after that I was finally taken care of after saying I was going to leave with my goopy acrylics and go somewhere else. POOR service for someone who have referred and gone there so often and tipped very well. Will be giving my business to someone else for now on. They are pricy for their service. I recommend if you are getting a mani/pedi to get the "express" since it cuts out the so-called "massage" they do. Which is not a massage at all. Read Less
Kathy Jones
30 Apr 2015
REPORT
I've had acrylic nails off and on for about 30 years and have never had so much pain. He burnt me so many times that my heart was starting to race from being so tensed up. 17 hours later and my pinky ... Read More
I've had acrylic nails off and on for about 30 years and have never had so much pain. He burnt me so many times that my heart was starting to race from being so tensed up. 17 hours later and my pinky nail is still burning and hurting. Read Less
Leah O.
1 Mar 2015
REPORT
Love this place! The staff is incredibly friendly, and the place is very well maintained. Sam was my nail technician, and I could not be more pleased with the results. I am VERY picky and detail-orien... Read More
Love this place! The staff is incredibly friendly, and the place is very well maintained. Sam was my nail technician, and I could not be more pleased with the results. I am VERY picky and detail-oriented, but she was even more so. If I lived in the area, I would definitely make this place my go to nail spot and make Sam my go to girl! Read Less
Sandy W.
21 Jan 2015
REPORT
The best place to go for nails and feet.....Jamila is the best and she is the only one that can do my nails to perfection!!!!! Anyone looking for a place to go this is it :)
Kathryn B.
5 Dec 2014
REPORT
I went here to get acrylics, I've had them on for a week and a half and half of my right thumbnail has chipped completely off, and there is a chunk of acrylic also missing from my left index finger. A... Read More
I went here to get acrylics, I've had them on for a week and a half and half of my right thumbnail has chipped completely off, and there is a chunk of acrylic also missing from my left index finger. Acrylic should definitely not break as easily as mine has.Also, when I went in for the appointment I had made for 4 o'clock, I was not seated until 4:45. Once I was seated, the guy who was supposed to be doing my nails left for ten minutes and came back smelling like tobacco. I waited 45 minutes past my appointment, and another 10 for my manicurist to take a smoke break, only to get crappy nails that didn't last. I'll be going somewhere else to get these filled in. Read Less
Chandri V.
20 Sep 2014
REPORT
Very below average salon. I went in for an express pedicure and they didn't even soften out the cuticles nor did they clean my feet using a pumice stone or anything else. To top it all, the manager wa... Read More
Very below average salon. I went in for an express pedicure and they didn't even soften out the cuticles nor did they clean my feet using a pumice stone or anything else. To top it all, the manager was extremely obnoxious and picked up a religious debate with me! Well, that's one lost customer. Am never going back there again. Read Less
Ann P.
31 Jul 2014
REPORT
I went here today for the first time. They have lots of chairs both for manicure and for pedicure. They carry the CND products, including shellac. The place was clean, no stinky chemical smell, and ev... Read More
I went here today for the first time. They have lots of chairs both for manicure and for pedicure. They carry the CND products, including shellac. The place was clean, no stinky chemical smell, and everyone was nice. I will be back. Read Less
Thomi M.
12 Jul 2014
REPORT
I have gone to a few nail salons in Cincinnati in the past 3 years since I moved to the area and none can compare to Blue Ash Nails. This is now my preferred salon after spontaneously trying it out on... Read More
I have gone to a few nail salons in Cincinnati in the past 3 years since I moved to the area and none can compare to Blue Ash Nails. This is now my preferred salon after spontaneously trying it out on Saturday. The prices are reasonable, location is great, and the staff is friendly. The technician who did my nails did a fantastic job. I got a pedicure and he fixed my messed up toenails perfectly and my shellac nails look very nice. They have a large selection of color choices for the shellac as well, more choices than I've seen at any other salons. I will be returning. Read Less
danielle.grzelewski
10 Jun 2014
REPORT
Very professional and huge! I walked in and they were ready immediately. There were lots of colors to choose from. They really took their time pampering my feet which I loved! The price was reasonable... Read More
Very professional and huge! I walked in and they were ready immediately. There were lots of colors to choose from. They really took their time pampering my feet which I loved! The price was reasonable. About $30 for a pedicure and there's a coupon on the back of blue ash Kroger receipts for new and returning customers (20% and 10% respectively). Read Less
Jamie S.
16 Apr 2013
REPORT
The place is roomy and the massage pedicure chairs are nice. The staff is friendly but beyond that, don't bother going. They try to do too many people at the same time and instead you wait and wait an... Read More
The place is roomy and the massage pedicure chairs are nice. The staff is friendly but beyond that, don't bother going. They try to do too many people at the same time and instead you wait and wait and wait in the middle of your pedicure. For me, one person did the first part of my pedicure and then i was told someone else was going to do my polish. 30 minutes later, I was still waiting. I told one tech that I had been waiting a long time and was told that my nail tech was told to start on another person.After 30 minutes of waiting for polish and clearly not being valued as a customer, I left. There are too many other places to go where they are good and value their customers. Read Less
Salon is a place to relax and experience extraordinary services. For the safety and comfort of all guests, we ask that children be in the salon only if they are receiving services. Services for children over six years of age are available when accompanied by an adult.
I have gone here and there is a man who works there who is very rude and acts extreamly racist against black people . He literally talked to me like I’m a dog . The girls who worked there apologized f... Read More
I have gone here and there is a man who works there who is very rude and acts extreamly racist against black people . He literally talked to me like I’m a dog . The girls who worked there apologized for him.I’m sorry but I was a paying customer , I did a mani pedi with acrylic and French tip . I would never go here or recommend this nail salon to anyone . Go ahead and go to the kenwood mall location or Ohio nails . There is nothing that would make something like that right . It’s disgusting that there’re people like him who work in professional settings. I will never forget that encounter I had with him . He usually does the cashier and is standing near the door . Read Less
charlene vickers
23 May 2018
REPORT
☆☆☆☆☆
REPORT
Great customer service and quality of work. Jessica is my nail tech and does the best shellac french manicures in Cincinnati!
Ellise Cook
14 May 2018
REPORT
☆☆☆☆☆
REPORT
Very nice employees and great service! The massage with the pedicures is fantastic! I would highly recommend this place to all friends and family!
Ashley Coy
14 May 2018
REPORT
☆☆☆☆☆
REPORT
I called before I went and told them I needed a pedi and full set. When I got there nobody wanted to wait on me, then the lady that did my pedi said she has to charge me extra because I had dead skin ... Read More
I called before I went and told them I needed a pedi and full set. When I got there nobody wanted to wait on me, then the lady that did my pedi said she has to charge me extra because I had dead skin on my feet (duh hints a pedi). The lady that did my nails did them so uneven and got mad when I asked her to make them straight and said I complain to much. They are very unprofessional and I will not go back nor would I recommend them to someone Read Less
Queen Binzy
29 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Brandon did a fantastic job on my full set they r Beautiful thank u so much!
Amber M
26 Apr 2018
REPORT
☆☆☆☆☆
REPORT
I enjoy the experience of coming to this salon. I never wait, while other salons I have waited up to an hour. They are always staffed and so friendly. The manager really cares about the customers and ... Read More
I enjoy the experience of coming to this salon. I never wait, while other salons I have waited up to an hour. They are always staffed and so friendly. The manager really cares about the customers and makes sure you are satisfied! If something is wrong you can go to him and he will be happy to fix it! Great customer service! Read Less
Emma Kidder
24 Apr 2018
REPORT
☆☆☆☆☆
REPORT
I got to give a huge shout out to Brandon. After waiting an hour at another nail place and still not being acknowledged I called here to see if they could squeeze me in. They close at 8 but I got ther... Read More
I got to give a huge shout out to Brandon. After waiting an hour at another nail place and still not being acknowledged I called here to see if they could squeeze me in. They close at 8 but I got there at 7:58 and Brandon stayed late to do my nails. I really appreciate that and he did such a good job. It’s nice to see a nail place to above and beyond what they have to do. I’ll definitely be coming back here in the future. Thanks Brandon! Read Less
Paige R.
12 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Short wait time and plenty of open seats as this establishment has a churn and burn type of business model, quantity over quality. They sell everything, so if you're looking to try all of the newest/t... Read More
Short wait time and plenty of open seats as this establishment has a churn and burn type of business model, quantity over quality. They sell everything, so if you're looking to try all of the newest/trendy services, and don't care as much about quality of service - look no further. With so many techs I'm sure you can get lucky by landing one that takes pride in their work and knows how to build rapport with the customer, however, that's not always the case as much of the staff is new and currently being 'trained'. In short, I got a pedi, mani, and full set SNS for about $75. SNS lasted less than 24 hours before cracking. The manager was very helpful in doing a 'rush job' to repair 1 nail when I returned the next day. Not even a week later 4 nails are cracked. Proceed with caution. Read Less
Laura S.
15 Feb 2018
REPORT
☆☆☆☆☆
REPORT
I have been going to Blue Ash Nails for years and usually have a good experience. I decided to treat myself to a mani pedi for Valentines Day. I had a 7:00 appointment and they closed at 8:00. I asked... Read More
I have been going to Blue Ash Nails for years and usually have a good experience. I decided to treat myself to a mani pedi for Valentines Day. I had a 7:00 appointment and they closed at 8:00. I asked the counter person if I should cancel the manicure and just do the pedicure because of time and he said "no." I ended up getting a manicure while I was in the chair for the pedicure. Everything felt very rushed. It was not a relaxing treat. Neither the manicure or pedicure were up to standard. I still tipped but felt ripped off. Read Less
Caitlin W.
4 Feb 2018
REPORT
☆☆☆☆☆
REPORT
This place is very conveniently located in Blue Ash! Both times I've been in now, the staff has been extremely friendly and efficient. I've been able to make appointments on short notice and get in bo... Read More
This place is very conveniently located in Blue Ash! Both times I've been in now, the staff has been extremely friendly and efficient. I've been able to make appointments on short notice and get in both times. Will definitely be returning! Read Less
Brooke D.
1 Feb 2018
REPORT
☆☆☆☆☆
REPORT
This salon is conveniently located in downtown Blue Ash. My go to after running to the post office. They have good music playing and TVs with closed captions on. It's clean, friendly, and reasonably p... Read More
This salon is conveniently located in downtown Blue Ash. My go to after running to the post office. They have good music playing and TVs with closed captions on. It's clean, friendly, and reasonably priced. I left happy! Read Less
Joei B.
27 Jan 2018
REPORT
☆☆☆☆☆
REPORT
I love Blue Ash Nails! I see Jessica every 3 weeks for a regular pedi and gel mani. She does a great job and my nails last the entire time with NO chipping. They have a huge selection of polish/gels a... Read More
I love Blue Ash Nails! I see Jessica every 3 weeks for a regular pedi and gel mani. She does a great job and my nails last the entire time with NO chipping. They have a huge selection of polish/gels and even the powder. Everyone is friendly and the place is clean. Check them out! Read Less
Jen B.
20 Dec 2017
REPORT
☆☆☆☆☆
REPORT
My favorite nail salon in Cincinnati! My mom and I have been coming here for a long time and we are always so happy with the service and the finished product! Very clean and professional! Would defini... Read More
My favorite nail salon in Cincinnati! My mom and I have been coming here for a long time and we are always so happy with the service and the finished product! Very clean and professional! Would definitely recommend! Read Less
Catherine M.
15 Dec 2017
REPORT
☆☆☆☆☆
REPORT
This place is very clean and the people are very friendly and talented. Always happy with the outcome of my manicures and pedicures! Best spot in the Blue Ash/ Kenwood area by far.
Shelby S.
12 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Second time coming. Had a weird experience with one of the techs this time (enough for me to never go back), but it could have been a personal friction. That said, the inconsistencies discussed below ... Read More
Second time coming. Had a weird experience with one of the techs this time (enough for me to never go back), but it could have been a personal friction. That said, the inconsistencies discussed below are very accurate. For example, each time my sister makes an appointment for us to get our nails done together. The first time we were able to sit by one another - the second time we were not able to sit by one another. In fact, the woman suggested I wait as my sister got her nails done vs honoring my appointment time. I let her know that that wasn't going to work for me and so she made sure that I got the next tech. The first time I went everyone was pretty kind and the second time folks were rude. My first time, the gel lasted about a little over a week. I will definitely update on how long the polish lasts this time. These differences only speak to the inconsistencies (noted in the comments below) of the business. The one thing that does stay the same, however, is that the salon is neat and customers are in and out. Read Less
Renee Blevins
19 Aug 2017
REPORT
☆☆☆☆☆
REPORT
I went in for a brow wax while my daughter had her nails done. It took and hour and a half while I sat there passed over. Clearly the amount of money paid for a wax was not worth anyone's time. Paid f... Read More
I went in for a brow wax while my daughter had her nails done. It took and hour and a half while I sat there passed over. Clearly the amount of money paid for a wax was not worth anyone's time. Paid for my daughter's service and left. Will not be back for any service. Read Less
Tiffany Campbell
25 Jul 2017
REPORT
☆☆☆☆☆
REPORT
Happy with my pedi will go back
Sue Flynn
23 Jun 2017
REPORT
☆☆☆☆☆
REPORT
I have been coming here for years. Always the best experience!!! I love this place. I wish I could give them 10 stars!!
Mary P.
1 May 2017
REPORT
☆☆☆☆☆
REPORT
I really want to love Blue Ash Nails, and I have been coming here for a while with mixed results. However I've had such inconsistent results and I think I need to take a break before I go back.Blue As... Read More
I really want to love Blue Ash Nails, and I have been coming here for a while with mixed results. However I've had such inconsistent results and I think I need to take a break before I go back.Blue Ash Nails is a wee bit cheaper than other salons (I'm talking $2-$3 less) than I've tried. I have gotten shellac and SNS, in addition to pedicures. The problem is that sometimes the quality is great and the products last, and sometimes they chip right away. Shellac should last 2 weeks without a problem, but oftentimes I would find that my nails chip early. I also got SNS twice (they recently added this service) and the first time it lasted over 3 weeks and looked great. The second time, the girl was not as detailed with the process and most of the nails chipped in about a week and a half, with two completely coming off before 2 weeks had passed. Maybe I'll return one day, but in the meantime there are plenty of other decent places closer to my work and home. Read Less
Emily E.
29 Apr 2017
REPORT
☆☆☆☆☆
REPORT
I've been here about 5 times to get shellac manicures and only 2 of the those times has the polish actually lasted for the normal 2 weeks. One time it lasted more than 4 weeks! Which is what kept me c... Read More
I've been here about 5 times to get shellac manicures and only 2 of the those times has the polish actually lasted for the normal 2 weeks. One time it lasted more than 4 weeks! Which is what kept me coming back. I am really disappointed as I have tried and tried again to have a satisfactory experience as they are pretty friendly, the wait time is never long and it is close to my house. But their prices are on the higher end and it's not worth the convenience any more. Read Less
Michelle Schmidt
23 Apr 2017
REPORT
☆☆☆☆☆
REPORT
1st time @Blue Ash nail, very unsatisfied. Manucurist received call in the middle and was gone for 5 minutes. Left polish all over my fingers. Overpriced and sloppy work.
Holly H.
22 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Great place with great service! If you are looking to pamper yourself without going over budget this is the place to do it!
Krystal Jackson
16 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Every time I come here my polish always chips (no chip polish) the next day. I paid $74 dollars for a mani and pedi only to have my toes smudge after I didn't wear shoes for 5 hours and my nails to st... Read More
Every time I come here my polish always chips (no chip polish) the next day. I paid $74 dollars for a mani and pedi only to have my toes smudge after I didn't wear shoes for 5 hours and my nails to start chipping the same night. After I go back to get it fixed this time, I will never be back. Read Less
Rachel Robinson
19 Nov 2016
REPORT
☆☆☆☆☆
REPORT
What I like about this place is they have an "Express" mani option. I mean its not a huge time difference, but it does allow you to get in and out on a lunch break.
With the Express they skip the nor... Read More
What I like about this place is they have an "Express" mani option. I mean its not a huge time difference, but it does allow you to get in and out on a lunch break.
With the Express they skip the normal pampering and hand massage, which I can't attest to, as I've only done the express. Its a cute smallish shop, about 6-8 mani tables and 5 or 6 pedi chairs. The staff are friendly but not overly in your face. If you don't feel like mindless chit chat, they won't. Their dryers could use a little work, but the prices are decent and there's not a horrible wait time if you've made an appointment. Read Less
Deborah Turenne
25 Sep 2016
REPORT
☆☆☆☆☆
REPORT
I've been here a few times, different techs each time, no issues. The pedicure massage chairs are better and the wait shorter than at comparably priced nail places.
Maggi C.
16 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Tried Blue Ash Nails after a series of disappointments at my regular nail salon. I have thin skin the tech at Blue Ash didn't nick or cut my cuticles. Very satisfied, went back a second time - great s... Read More
Tried Blue Ash Nails after a series of disappointments at my regular nail salon. I have thin skin the tech at Blue Ash didn't nick or cut my cuticles. Very satisfied, went back a second time - great service again. Is now my go-to salon. Read Less
Courtney C.
15 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Blue Ash Nails is a very modern nail salon with a nice interior set up. I didn't see any pricing posted and the technician that did my fill in and polish change on my toes was moving so fast she wasn'... Read More
Blue Ash Nails is a very modern nail salon with a nice interior set up. I didn't see any pricing posted and the technician that did my fill in and polish change on my toes was moving so fast she wasn't paying attention to detail. She missed the side of a few of my nails when she polished them and when it was time to pay she just asked for my card and didn't even say how much the services were. In addition, after we finished she just dropped my stuff off at the drying table without waiting for me to get to the table and sit down. She didn't even offer to help me pull out the chair since my nails were wet. Overall, my first impression was average service at a higher price. Read Less
Jess D.
12 Sep 2016
REPORT
☆☆☆☆☆
REPORT
When I walked out of Blue Ash Nails, I said, "I was in heaven!" I'm really happy with the product I received. They were also gracious enough to let my friend and I start our manicures early at 9:45. T... Read More
When I walked out of Blue Ash Nails, I said, "I was in heaven!" I'm really happy with the product I received. They were also gracious enough to let my friend and I start our manicures early at 9:45. The staff was really nice!I wished that we didn't have to move halfway through our service--that was a bit of a pain. Plus they told my friend too late that they weren't able to do an airbrush design. Next time we want to know first :)I think we'll be back! Read Less
Melissa M.
24 Aug 2016
REPORT
☆☆☆☆☆
REPORT
I was in here back in May getting a mani and pedi for a wedding. I read a few reviews and based my decision off the reviews . My pedicure was great! No joke it lasted well after the wedding was over w... Read More
I was in here back in May getting a mani and pedi for a wedding. I read a few reviews and based my decision off the reviews . My pedicure was great! No joke it lasted well after the wedding was over with and a few weeks after the wedding it still looked like new. My manicure was chipped and ruined during the wedding. I should have paid extra for the gel manicure. Oh well learned my lesson. It was clean and the lady that did my feet and nails was very nice. The price was a bit high for me. Read Less
Traci Vice-Nadel
14 Jun 2016
REPORT
☆☆☆☆☆
REPORT
I felt rushed and felt my nail tech was unprofessional. When the nail tech was doing my pedicure I jumped (not her fault, I'm extremely ticklish) and the tip of my toe was cut. She pushed my foot back... Read More
I felt rushed and felt my nail tech was unprofessional. When the nail tech was doing my pedicure I jumped (not her fault, I'm extremely ticklish) and the tip of my toe was cut. She pushed my foot back into the dirty spa water as I was bleeding. A couple minutes later, she pulls my foot out and squirts antiseptic on the cut, dabbed it with a towel and then went to a nail station and brought back super glue and squirted it on the flap of skin that was cut, pushed it down and wa...ited for it to dry. Now, I'm no medical doctor but this seems bizarre to me. I'm also diabetic. Diabetics tend to have problems with legs and feet healing properly due to nerve and circulation problems. She didn't even ask me what I wanted done or not done to my toe. The techs appeared to be arguing about something in their language because they were sighing and rolling their eyes at one another. I will not be going back. See More Read Less
Krysten H.
10 Jun 2016
REPORT
☆☆☆☆☆
REPORT
Went in for a fill-in, only had to wait about 5 minutes which wasn't bad. I noticed a sign that indicated a price change, I'm sure it meant that the price was going up. I figured it couldn't be more t... Read More
Went in for a fill-in, only had to wait about 5 minutes which wasn't bad. I noticed a sign that indicated a price change, I'm sure it meant that the price was going up. I figured it couldn't be more than a few dollars for a fill and polish. I decided to get an airbrush French tip, one lady did my fill while another lady did my airbrush, she indicated that she had never done it before. So why is she doing it then? Needless to say, I had to pay $40 for this mediocre service AND come back the NEXT DAY to get my airbrush redone because it was already chipping. This place sucks, go across the street to OHIO NAILS for much better service! Read Less
Rachel T.
8 Jun 2016
REPORT
☆☆☆☆☆
REPORT
I had my first pedi here on a late Sunday afternoon. They were quick, courteous, and did a beautiful job! I was pleasantly surprised! They did a wonderful job and very sensitive to the fact I have tic... Read More
I had my first pedi here on a late Sunday afternoon. They were quick, courteous, and did a beautiful job! I was pleasantly surprised! They did a wonderful job and very sensitive to the fact I have ticklish feet. Loved the service and for a good price too with tax and sugar scrub (highly recommended) just under $40! Read Less
Nicole Rose Forbus
18 Mar 2016
REPORT
☆☆☆☆☆
REPORT
Thi is awesome. Very thorough & professional! Wait time not so great, but well worth it :v
Marisa O.
18 Dec 2015
REPORT
☆☆☆☆☆
REPORT
I walked in to get a shellac manicure- the parking lot was packed but it wasn't very busy inside. As I walked in, a worker walked away from the desk and ignored me. I wasn't sure if I didn't hear her... Read More
I walked in to get a shellac manicure- the parking lot was packed but it wasn't very busy inside. As I walked in, a worker walked away from the desk and ignored me. I wasn't sure if I didn't hear her or something so I stood at the desk and waited for a few minutes trying to get someone's attention. Finally, a worker walked by but still ignored me- I asked her how long the wait would be and she said she didn't know and pointed to the original person that ignored me. She looked up annoyed and told me it would be a long time. Apparently they just planned to ignore me until I went away- which I promptly did. Read Less
Carla Key Williams
11 Oct 2015
REPORT
☆☆☆☆☆
REPORT
The older man there was extremely rude to me because I didn't pick out a color quickly enough. He may have been joking but I think he may need to take a class on what's appropriate in a professional... Read More
The older man there was extremely rude to me because I didn't pick out a color quickly enough. He may have been joking but I think he may need to take a class on what's appropriate in a professional setting. He told me that I would just be waiting because I took too long to pick a color. I only go there when it's the most convenient place. I also don't like people speaking another language while working on me but never speaking to me except to say it's time to pay. Read Less
Brittany Tanner
29 Jul 2015
REPORT
☆☆☆☆☆
REPORT
I have tried the competition in town and Blue Ash Nails are the best! I like my acrylics slim and short - Kim and Jamila deliver every time!
Samantha B.
6 Jul 2015
REPORT
☆☆☆☆☆
REPORT
I'm a novice with nails, but this salon was wonderful. Everyone was so polite, and the salon was beautiful and very clean. The woman who did my nails took her time and did a wonderful job on my pedicu... Read More
I'm a novice with nails, but this salon was wonderful. Everyone was so polite, and the salon was beautiful and very clean. The woman who did my nails took her time and did a wonderful job on my pedicure. I would definitely recommend trying them out! Read Less
Ruby H.
23 Jun 2015
REPORT
☆☆☆☆☆
REPORT
i was in town for a wedding and got a mani/pedi here. I wish I had gotten the name of the young woman who did my nails. But it's almost two weeks and they haven't chipped or broken. I haven't had to t... Read More
i was in town for a wedding and got a mani/pedi here. I wish I had gotten the name of the young woman who did my nails. But it's almost two weeks and they haven't chipped or broken. I haven't had to trim them down and they're the longest they've ever been! thanks! Read Less
Carissa T.
23 Jun 2015
REPORT
☆☆☆☆☆
REPORT
Very nice staff and very clean, beautiful, spacious store but they're very slow. They don't do that well of a job as well. Never going back.
Margaret W.
14 Jun 2015
REPORT
☆☆☆☆☆
REPORT
Went in to have my acrylic nails removed that I have gotten filled there before and it took an hour and half! I was told it would take MAYBE 20 minutes to get them removed, they started soaking me the... Read More
Went in to have my acrylic nails removed that I have gotten filled there before and it took an hour and half! I was told it would take MAYBE 20 minutes to get them removed, they started soaking me then proceeded to forget about me and serve everyone else. Very inconsiderate considering I have been a faithful customer for over 2 years, getting manis, pedis, and acrylics. Then when I asked when someone was going to get to me after over 45 minutes of waiting and soaking they told me it would only be a few more minutes. The owner came over and looked at my soaking nails then proceeded to go and serve another woman who had just walked in. Well over 20 minutes after that I was finally taken care of after saying I was going to leave with my goopy acrylics and go somewhere else. POOR service for someone who have referred and gone there so often and tipped very well. Will be giving my business to someone else for now on. They are pricy for their service. I recommend if you are getting a mani/pedi to get the "express" since it cuts out the so-called "massage" they do. Which is not a massage at all. Read Less
Kathy Jones
30 Apr 2015
REPORT
☆☆☆☆☆
REPORT
I've had acrylic nails off and on for about 30 years and have never had so much pain. He burnt me so many times that my heart was starting to race from being so tensed up. 17 hours later and my pinky ... Read More
I've had acrylic nails off and on for about 30 years and have never had so much pain. He burnt me so many times that my heart was starting to race from being so tensed up. 17 hours later and my pinky nail is still burning and hurting. Read Less
Leah O.
1 Mar 2015
REPORT
☆☆☆☆☆
REPORT
Love this place! The staff is incredibly friendly, and the place is very well maintained. Sam was my nail technician, and I could not be more pleased with the results. I am VERY picky and detail-orien... Read More
Love this place! The staff is incredibly friendly, and the place is very well maintained. Sam was my nail technician, and I could not be more pleased with the results. I am VERY picky and detail-oriented, but she was even more so. If I lived in the area, I would definitely make this place my go to nail spot and make Sam my go to girl! Read Less
Sandy W.
21 Jan 2015
REPORT
☆☆☆☆☆
REPORT
The best place to go for nails and feet.....Jamila is the best and she is the only one that can do my nails to perfection!!!!! Anyone looking for a place to go this is it :)
Kathryn B.
5 Dec 2014
REPORT
☆☆☆☆☆
REPORT
I went here to get acrylics, I've had them on for a week and a half and half of my right thumbnail has chipped completely off, and there is a chunk of acrylic also missing from my left index finger. A... Read More
I went here to get acrylics, I've had them on for a week and a half and half of my right thumbnail has chipped completely off, and there is a chunk of acrylic also missing from my left index finger. Acrylic should definitely not break as easily as mine has.Also, when I went in for the appointment I had made for 4 o'clock, I was not seated until 4:45. Once I was seated, the guy who was supposed to be doing my nails left for ten minutes and came back smelling like tobacco. I waited 45 minutes past my appointment, and another 10 for my manicurist to take a smoke break, only to get crappy nails that didn't last. I'll be going somewhere else to get these filled in. Read Less
Chandri V.
20 Sep 2014
REPORT
☆☆☆☆☆
REPORT
Very below average salon. I went in for an express pedicure and they didn't even soften out the cuticles nor did they clean my feet using a pumice stone or anything else. To top it all, the manager wa... Read More
Very below average salon. I went in for an express pedicure and they didn't even soften out the cuticles nor did they clean my feet using a pumice stone or anything else. To top it all, the manager was extremely obnoxious and picked up a religious debate with me! Well, that's one lost customer. Am never going back there again. Read Less
Ann P.
31 Jul 2014
REPORT
☆☆☆☆☆
REPORT
I went here today for the first time. They have lots of chairs both for manicure and for pedicure. They carry the CND products, including shellac. The place was clean, no stinky chemical smell, and ev... Read More
I went here today for the first time. They have lots of chairs both for manicure and for pedicure. They carry the CND products, including shellac. The place was clean, no stinky chemical smell, and everyone was nice. I will be back. Read Less
Thomi M.
12 Jul 2014
REPORT
☆☆☆☆☆
REPORT
I have gone to a few nail salons in Cincinnati in the past 3 years since I moved to the area and none can compare to Blue Ash Nails. This is now my preferred salon after spontaneously trying it out on... Read More
I have gone to a few nail salons in Cincinnati in the past 3 years since I moved to the area and none can compare to Blue Ash Nails. This is now my preferred salon after spontaneously trying it out on Saturday. The prices are reasonable, location is great, and the staff is friendly. The technician who did my nails did a fantastic job. I got a pedicure and he fixed my messed up toenails perfectly and my shellac nails look very nice. They have a large selection of color choices for the shellac as well, more choices than I've seen at any other salons. I will be returning. Read Less
danielle.grzelewski
10 Jun 2014
REPORT
☆☆☆☆☆
REPORT
Very professional and huge! I walked in and they were ready immediately. There were lots of colors to choose from. They really took their time pampering my feet which I loved! The price was reasonable... Read More
Very professional and huge! I walked in and they were ready immediately. There were lots of colors to choose from. They really took their time pampering my feet which I loved! The price was reasonable. About $30 for a pedicure and there's a coupon on the back of blue ash Kroger receipts for new and returning customers (20% and 10% respectively). Read Less
Jamie S.
16 Apr 2013
REPORT
☆☆☆☆☆
REPORT
The place is roomy and the massage pedicure chairs are nice. The staff is friendly but beyond that, don't bother going. They try to do too many people at the same time and instead you wait and wait an... Read More
The place is roomy and the massage pedicure chairs are nice. The staff is friendly but beyond that, don't bother going. They try to do too many people at the same time and instead you wait and wait and wait in the middle of your pedicure. For me, one person did the first part of my pedicure and then i was told someone else was going to do my polish. 30 minutes later, I was still waiting. I told one tech that I had been waiting a long time and was told that my nail tech was told to start on another person.After 30 minutes of waiting for polish and clearly not being valued as a customer, I left. There are too many other places to go where they are good and value their customers. Read Less