I am thoroughly disgusted that this place is even open. Horrible customer service which I personally don’t care for because I know that’s how those people are. Felt very rushed and my nails came out a little uneven. A week & a half go by & I begin to feel this excruciating pain under my nail bed. Remove the nails and my finger is swollen, red, and painful to touch. Didn’t realize how much pain and discomfort a nail infection could cause, stay far away from this place!!! Read Less

Was a bit iffy on going here. But when I got there, they immediately got me AND my sister back and started on us. The only bad experience I had was the lady trying to talk me into getting gel and I kept telling her i didn’t like it. After that it was a good experience, I told her the colors I wanted on my nails and she painted the tips of my nails and I wasn’t sure what she was doing but as she continued, I seen what she was doing and like it so I allowed her to continue. I wanted the whole nail painted but her idea was a lot better. She was very nice and I will definitely be going back the next time I want my nails done. Also they are cheaper than any other place that I have been to. Read Less

Wonderful experience! I got a full set, they got right to me, the man was so thorough!!!! Made sure my nails were perfect!!!!! Very lovely salon. They had so many colors to choose from and I found the exact color I was looking for. Very fairly priced! First time I’ve had my nails done in 10 years. Will definitely be going back Read Less

Just a quick review, this location does waxing and that was what i was looking for. There is plenty of parking by their store front. Their store is pretty large and they have many manicure and pedicure stations also it seems like that they are very well staffed for sure. I came in for brow waxing and they quickly had me go to the back and got it started.  The room they took me had a little wax pot and it seems like that they don't clean the area very often, that is the only negative and a big one for me, the wall by the wax pot was full of splashes... not very sanitary. The lady who did my brow was super talented and I loved her final result. I am not sure what was her name sorry. The waxing here in ohio seems to be a lot more expensive than in new york I am not sure why. They charge about 10 dollars for the service here. but it is not only here, this entire area is pretty expensive for the waxing, back in New York the same service would be 4 dollars, just absurd how expensive it is here.In spite of the cleaningness that reflects my star count here in this review I would regiment a brow service at this spot. Read Less

If I could rate this shop -5 I would . My experience here was HORRIBLE , DO NOT GO HERE unless you want to experience the worst customer service ever . They are very rude and unprofessional I went in wanting a mani pedi no gel as soon as i was greeted the lady that did manicures insisted I do gel instead because it would last longer , I told her no thank you I just want to do regular polish ( she offered to do gel because I had previously had gel ) after me saying no like 3-4 times she finally said ok well if I do regular polish I'm going to charge you to remove the gel polish so I said ok that's fine . Before I went back I had looked at there pricing for fill Ins and gel fill Ins when I asked her how much it would be she quoted me gel fill in pricing an I told her I did not want to do gel that I'll think about it An she walked off started speaking in there native language An the girls that worked there started speaking also and all laughing - I knew she was talking about me because she kept insisting I do gel after the 6-7 time of telling her no . She then said ok we'll go with her she will do your pedicure an Sent me off too another employee who was just as bad she was very rough with my feet was on her phone half the time she kept digging under my toe nail An trying to rip off a piece of nail that was not visible and did not look bad at all witch was very painful after me telling her to stop she started scrubbing my other foot was very rough An did everything In a hurry then went back to digging at my toe nail I told her that it was fine to leave that like it was I had already told her once to stop and she tried doing it again , the leg massage was awful she barely used any lotion so the entire time it felt like she was rubbing sand paper on my legs and she did not do the massage evenly on both legs . When she was done she did not tell me to go dry my toe nails she said ok it's done If you want you can go An I said aren't I suppose to dry my nails ? She said I could just sit in the chair or if I wanted I can go dry them under the heat lamp . It was all around a horrible experience the client after me wanted a white polish and the First Lady that was going to do my nails told her that color wouldn't look right on her to chose another one . All around from start to finish TERRIBLE EXPERIENCE An the only reason I stayed was because it was the only place open until 830 an I had no time any other day An have a wedding today . I walked away very upset And un pleased with my toe nails An now I'm inconvenienced by trying to find a place at the last minute . Read Less

I've been here a few times and each time it's got worse. My very first experience I got a fill, with gel . When I left out note never an hour later my gel was slipping off . I went back and they fixed it no problems. After going somewhere else I went back for a fill and gel maybe a month later . My gel chipped on four nails and slipped off completely on the others. I went back in they fixed them. But couldn't find my colors and attempted to charge me . Now fast forwarding to two weeks ago I went on a Saturday for a polish change. After polishing my nails the nail tech had me grad my own purse while my nails were wet. Prior to me getting up she bumped my thumb nail. When I told her she clunked a coat of polish on my nail and topped it off with a top coat . The nail was still very smudged. I left after drying. But turned right back around because the paint job was horrible . When I went back in the guy told me I'd have to wait 20-30 minutes. Needless to say I didn't wait . Instead I drove an hour up the road to my original nail take who also agreed they did a horrible job! Save your money folks and look elsewhere we here for service ! Read Less

Service was not friendly. Pedicure wasn't so bad but not the best and I got gel nails that they say should last 21 days. My polish chipped and broke off within a week and within two weeks I was able to completely remove, in complete pieces, 8/10 nails (polish). Read Less

Today was my first and last experience with NY Nail & Tan. I strayed from my usual go-to salon today because it's a holiday and they were closed . I came in for a pedicure with gel polish . The woman doing my nails told me gel polish is $20 extra ! I changed to regular polish because that is more expensive than any salon I've ever visited. The massage was very weak and it was hard to relax because the two ladies working were constantly gossiping . The combination of bad customer service and mediocre product left me unsatisfied. Needless to say I will not be returning . Read Less

I had a really awful experience. I've been going here for a few months and had enjoyed it but today was the worst experience. I started having a guy who not only had headphones in both ears, but always had his phone out and checking that periodically and then every five seconds he would pause watch the Florida football game that was on and then continued with my nails. After he rushed through shaping my acrylics I was passed to a lady. She was also silent the entire time. And did a terrible job. None of my nails are completely painted, and two of my fingers have giant air bubbles. I am not happy and will be be back. Read Less

ASTONISHED by the total lack of customer service. The guy who did my nails was constantly on his cell phone the whole time. He probably stopped 20-30 times to text or talk to his buddy. There was a football game on the tv. He looked at that tv more than he looked at my nails. I had shown him a picture of the length and shape I wanted. He gave me the exact opposite. And then got upset with me when I did not want gel paint. Read Less

I took my 82 year old mother in for a day of pampering ordering a pedicure/manicure.  Upon entering, everyone was extremely unorganized and spoke/understood minimal English.  I was wondering how this would work if they could not communicate effectively with their customer's needs.  After my mother's pedicure, I noticed the technician elected to do the manicure in the pedicure chair by placing a towel over her lap to catch the clipped nails and dead skin.  This I found shocking as being and avid customer of nail salon's, I've never seen a technician do a manicure in a pedicure chair, rather the customer moves to a manicure station.  As I observed the procedure, she was rather gruff in handling my elderly mother as she extended her arm's nearly above her head during long periods of time while doing the massage phase of the manicure.  When she allegedly finished, she left my mother standing in the middle of the isle having not completed the polish.  I questioned this and a clerk of some sort retrieved her and she finished the job, yet poorly.  As I was finishing my procedure, I went to the hand washing stand and I was appalled by the lack of cleanliness in that area.  Finally, when I went to check out, I requested to speak to Manager regarding the poor service, lack of quality care etc.  The male clerk indicated no Manager was available and he did not know the language of the technicians to communicate to them the problem.  Another technician took the complaint over and provided minimal service recovery with no apology.  While this process was taking place, the technician in mention of the poor service, stood at the counter aggressively speaking in another language to other employee's which seemed rude.   I suspected that this technician was not licensed to perform nail services, and when I asked to see her license, she could not provide it.  I noticed no one had their licensing hanging anywhere in the shop. hmmmmm.  In conclusion, I will be contacting the Ohio Board of Cosmetology regarding this business and the authenticity of it's employee's and ownership.    Stay away, save your money, your better off at Pet's Mart Salon! Read Less

Always go for pedis and usually get the works. The ladies are great! I love the massage and sugar scrub. So worth it for weary legs and feet. I pick regular polish and this time still looks perfect 2 weeks later. If you have a picky polish preference bring your own. Read Less

Not sure how this place hasn't been shut down by the health department. No sanitizing of any tools, reused brushes at sink, dirty everywhere. And their prices are higher than many places around town. Gross. Read Less

I have been going here for almost a year. Thought I finally found a place where there were nice, professional techs. The ladies who sit at 7 and the last booth on the left by the sink are  great!! I unfortunately got the guy at table 6 who stayed on his cell phone trying to make calls and receiving texts. I told him I wanted my acrylic off. Wanted to keep my natural nails and put gel polish over them. When I first got to his booth, he said"Oh you want a fill in? No, I want the acrylic nails off, I want to keep my natural nails just put feel polish on top of them. He took a fake nail and slid it in between my nail and the acrylic and ripped off my whole nail on my pinky! I thought he was maybe trying to loosen my nail from the acrylic a little so the soak off would be more effective.   Not to mention it hurt.  He tried to tell me that that is what happens when you take them off. NOT WHEN YOU SOAK THEM!!! THE PROFESSIONAL WAY TO TAKE OFF ACRYLIC. He streaked the rest, no problem. I have nine nails and a nub. I paid for my soak off, didn't get any polish. Just clear. He evened filed them crooked. I'm so unhappy with my nails. They look terrible. And after calling in, I was told I was wrong. They said I could get a free fake nail put on. But $20 for gel polish.  Never even received an apology. That was terrible. I will never be back. I hope they learn though and wish them much success if they do. Read Less

My daughter and I was having girls day,my daughter  is  10, we went into NY Nails  and  Tan. We both got a full set. They treated us great, gave us exactly  what  we wanted. We will  most definitely  be  going back.  Next time  my daughter  wants a pedi. also. Thank  you Sandy  and  Alicia Read Less

Ok so my first experience wasn't all that great. The guy didn't really make much conversation with me or really much of anything. But I'd thought I'd give it another chance. I love the ladies. They are great. They actually engage in conversation with you and actually are interested in you and your nails. So always remember to give something a second chance. Read Less

The nail technician literally ripped under my nail to "clean them out" (ow!). The lotion they used was so greasy I almost slipped right out of my own shoes and I had to wait until I got back to my car to wipe my legs off before I could unroll my pants. On top of that she was rude when she tried to engage me in conversation (I would've been perfectly happy being left alone to read my book). Read Less

I have went here for years. A few times I have had a great experience. However, I went today (4/12/15) and the tech who did my nails sat on his cell phone with his handsfree on talking the entire time! He made multiple calls while doing my nails. It felt extremely impersonal and when he did talk to me it would take me a second to relaize he was speaking english so obvisouly talking to me. It was absolutely ridiculous. Sure, my nails look good but it was definately an insult. Read Less

Nails chipped off within 2 days. Rude service. My sister had good service when we went together, I was visiting out of town for her wedding. The person I got was very rude and mean to me. She was insulting me, jabbing with the tools (my foot later inflamed) and angry because she kept trying to upgrade without telling me for things I didn't need. She didn't do a manicure just painted the polish on and kept trying to get me to do a different color than I wanted (I picked what I needed to match the bridesmaid dress.) other people started noticing how rude and insulting she was being to me. She asked me to pay before she painted my nails after her attempt to upgrade everything for an additional 35.00 didn't work... Even more insulting. No one else had to pay first. As if I'm a thief? And as I said the polish all chipped off in a couple days. Not worth it! Especially for what I get where I live. I don't know the name of the woman who helped me, she was older (all the other ladies we had with our group were younger). They talk in another language in front of you too & look at customers while doing it, so who knows if gossiping. Read Less

NY Nail & Tan lost 2 customers today (Sunday December 29, 2013) that used to come in regularly, along with any postive feedback to go there.The reason: Employee more worried about texting than taking care of client sitting right in front of him. Kept getting text messages and leaving her until she got so frustrated she left halfway thru the shellac manicure.Terrible. He should have taken the day off if he was having personal problems he needed to resolve. Read Less

I've been to a lot of nail salons all over the country, so I've developed very particular preferences. I really like it here and plan to come back each time I'm in town to see my daughter!I have a lot of ingrown toenail issues and usually pedi's hurt, but not this time! Ivon did a fantastic job and didn't hurt me or my broken pinky toe either!My only request would be that if we pay extra for the signature the massage would be a little longer. Read Less

I will not waste time at this place again. Technician spent so much time talking to other technician that he did horrible job on my feet. Barely scrubbed, nails were barely filed leaving them crooked and somehow he cut my big toe in the process. Very disappointing for the money I paid for the "upgraded" package. Read Less

This is my nail salon of choice in the Beavercreek area. It is clean and the staff is friendly. I like that they take the time to interact with their clients and it isn't the same obligatory, generic questions. I actually had a conversation with the tech that did my nails and that was refreshing. They were featured on the local news which I thought was awesome. Local salons were showcased when the department of health inspected them. This was one of the places that got an A-ok rating. Why not 5 stars? I left with a couple of nicks on my foot which did bleed a little. Not perfect but pretty close... Read Less

My manicure had gotten severely chipped between cleaning, packing, and traveling to Ohio so I needed another stat. I remembered driving by this place before so I thought I'd give it a shot. The ladies working were very nice but I think they are more used to doing fake nails rather then simple manicures. It was OK but nothing special, no warm lotion, no special dryers, nothing to make it stand out. And it cost $16, more than I usually pay in San Francisco. I actually didn't even see pricing for manicures posted - just for tips and fills. She asked if I was paying cash or credit and then told me the price. Considering they charge $15 for a fill, which requires much more work, I felt it was overpriced. Hopefully it holds up until I get back to CA. peace, love, and good booze ~ chase Read Less