34 Reviews

Lush Salon & Nail Spa

Beachwood, Ohio
Reviews
Helen Flekel
11 Jul 2018
REPORT
Love that place excellent plays great people friendly atmosphere awesome job definitely will be back
Brandi Wilson
9 Jul 2018
REPORT
I love the attention to detail in my gel manicure. Also the service is quick
julia clancy
24 Jun 2018
REPORT
Rick is an artist. One of the best hair cutting experiences I’ve ever had. Thanks so much Rick! I’ll definitely be coming back, this Dani is the real deal.
Santhe Demis
9 Jun 2018
REPORT
was looking for a nice place to do 3 pedis simultaneously for my sisters birthday. they were able to do this and did an awesome job. i had eugena and would definitely request her again if possible but... Read More
was looking for a nice place to do 3 pedis simultaneously for my sisters birthday. they were able to do this and did an awesome job. i had eugena and would definitely request her again if possible but all three woman who did the pedis were wonderful! thank you for making my sisters birthday pedi enjoyable. Read Less
Khora A
6 Jun 2018
REPORT
I have gotten my gel tips with powder polish here and they did a good job but when I went to remove them, they did a horrible job. I think Helen is in some kind of hurry for her next appointment so in... Read More
I have gotten my gel tips with powder polish here and they did a good job but when I went to remove them, they did a horrible job. I think Helen is in some kind of hurry for her next appointment so in the process she burned my nails while removing the polish and I also went there 15 early than my appointment time to make sure I have around 20 min for my nails to soak in acetone. But she didn't give enough time to let them soak and forcefully removed the polish and damaged my nails. Overall my experience was very painful. Not sure if I will ever come back here. Read Less
Quiza Russell
15 Mar 2018
REPORT
I love this place! This is my one-stop shop in terms of pampering myself. I usually go here to get a spa pedicure---such a treat! Look for Eugenia if you plan to get one. Also, I get my hair cut in t... Read More
I love this place! This is my one-stop shop in terms of pampering myself. I usually go here to get a spa pedicure---such a treat! Look for Eugenia if you plan to get one. Also, I get my hair cut in this place too. Being a woman with typical asian hair, I am very picky who gets to cut and style my hair. Lo and behold! Most of their nail technician recommended Nikki, and they were right with their recommendation. Nikki was meticulous with how she cut and colored my hair last time, and I was pleased and impressed. There you go! Hope this helps anyone who is looking for a one-stop place that have hairstylists that have the experience in cutting asian hair :) ***the only caveat: blow-dry is a separate charge :/ Read Less
Jyoti Aneja
22 Feb 2018
REPORT
I have been going to Patrick for sometime now and have always come out of the salon looking grea. He Is knowledgeable about coloring and is extremely professional and passionate about his work. He und... Read More
I have been going to Patrick for sometime now and have always come out of the salon looking grea. He Is knowledgeable about coloring and is extremely professional and passionate about his work. He understands the styles that will work on you and gives you recommendations if something does not look right and I highly recommend him as a hairstylist. Read Less
Shane Ray Yarbrough
20 Feb 2018
REPORT
Great service! Very friendly! They made us feel like we were family.
Ellissa Krave
29 Jan 2018
REPORT
Patrick did a lovely job brightening up my hair. Color and cut awesome!
Tess Emily
31 Dec 2017
REPORT
The people there were very nice and did a great job! I got my hair thinned and trimmed and I have never gotten this great of a cut! I had Sarah and I definitely recommend her! I really like this salon... Read More
The people there were very nice and did a great job! I got my hair thinned and trimmed and I have never gotten this great of a cut! I had Sarah and I definitely recommend her! I really like this salon and will definitely return in the future! Read Less
Vanessa Jones
31 Dec 2017
REPORT
Ken was amazing Tina waited for me to come today she was so sweet thank you so much ken I’ll see u again soon
Laura Levy
30 Dec 2017
REPORT
I have gone to Buckhead Nail and toe off and on for a few years and generally always had a great experience. I went for a mani/pedi today and didn't fare so well. The manicurist was quick and did a be... Read More
I have gone to Buckhead Nail and toe off and on for a few years and generally always had a great experience. I went for a mani/pedi today and didn't fare so well. The manicurist was quick and did a beautiful job on my nails. The lady who did my pedicure was really nice but cut the cuticle on my toe nail so much that it started bleeding a decent amount. The final 15 minutes I was there was just to get the bleeding to stop. I still paid the full $52 for the service and tipped accordingly. I will now be going to wash the dried blood off around my toe nail. I probably won't be back anytime soon. Read Less
Angela Hines
28 Sep 2017
REPORT
I've been coming here for a few years now... not only is Ms Tina cute as a button I always LOVE my service! Not to mention the massage at the end of getting my nails manicured.... (and complimentary w... Read More
I've been coming here for a few years now... not only is Ms Tina cute as a button I always LOVE my service! Not to mention the massage at the end of getting my nails manicured.... (and complimentary wine)I highly recommend this place!! Read Less
Charity Barbie Dawson
2 Sep 2017
REPORT
After a second visit I must say I am very satisfied with the customer service offered by Tina the owner, she went over & beyond to make sure I was ok. And Helen did an awesome job on my nails paying v... Read More
After a second visit I must say I am very satisfied with the customer service offered by Tina the owner, she went over & beyond to make sure I was ok. And Helen did an awesome job on my nails paying very close attention to detail. Read Less
Ruth Collins Gilmartin
3 Aug 2017
REPORT
This was an awesome experience! The salon was very serene and the staff was professional. I highly recommend this place.
Destiny Armstrong
22 Jul 2017
REPORT
So I visited the nail shop for the 2nd time yesterday and I must say I really enjoyed my service. It's clean, love how the place is decorated, and I love the fact my service was not rushed. Tina did a... Read More
So I visited the nail shop for the 2nd time yesterday and I must say I really enjoyed my service. It's clean, love how the place is decorated, and I love the fact my service was not rushed. Tina did acknowledge me what I think is a plus, and she dresses really cute That pedicure i got was BANGING! Since I've come there I've had 3 different people provide me awesome service, so I honestly haven't found my fav nail tech out of all of them yet but I will def be backRead Less
Evelyn Jones
14 Jul 2017
REPORT
Walked right in and received service. Everyone's friendly and extremely professional!
Kayla H.
13 Jul 2017
REPORT
I went today for a full-set of acrylics and I'm so happy with the service. The facilities are beautiful, the people are very kind, knowledgeable, experienced and non-judgmental and the prices are grea... Read More
I went today for a full-set of acrylics and I'm so happy with the service. The facilities are beautiful, the people are very kind, knowledgeable, experienced and non-judgmental and the prices are great! I highly recommend Tiffany, and I will be back to see her next month for a fill in! Read Less
Ann Anders
12 Jul 2017
REPORT
The people in the salon were VERY nice. The salon was clean. I was a walk in and they immediately serviced me. So why am I giving it such a low rating? I got my nails done (gel) on Saturday. My nails ... Read More
The people in the salon were VERY nice. The salon was clean. I was a walk in and they immediately serviced me. So why am I giving it such a low rating? I got my nails done (gel) on Saturday. My nails were chipping by Monday. I thought my nails looked decent when the manicurist finished but they were not. Once I got home and closely looked at them, I was very disappointed! The manicurist did a sloppy job. She left old nail polish on my nails and the corners are very sloppy. I was hoping that I would be satisfied with the service because I wanted to make this my new nail salon. UPDATE - I decided to call the salon and see if they would fix my nails. They said that they could and scheduled me the next day to get my nails fixed. My manicurist, Helen, was sweet as pie but she still did a horrible job!! They look worst today and I did not believe that was possible. I have attached photos. Read Less
Chantel B.
11 Jul 2017
REPORT
I've been looking for a nail salon by my house in shaker Heights for awhile now and I must say I was happy with the work done on my nails. I got pink and white and I think they look fantastic. My nail... Read More
I've been looking for a nail salon by my house in shaker Heights for awhile now and I must say I was happy with the work done on my nails. I got pink and white and I think they look fantastic. My nails were worked on by two different people Tom and Tiffany and they were both extremely friendly during the whole process. Read Less
Meghan I.
9 Jul 2017
REPORT
Went here yesterday with my 13-year-old daughter for pedicures.  I was happy to find someplace open on a Sunday, happier still to find they had appointments available.  Upon arriving, the salon was ni... Read More
Went here yesterday with my 13-year-old daughter for pedicures.  I was happy to find someplace open on a Sunday, happier still to find they had appointments available.  Upon arriving, the salon was nice and clean, well set up for pedis, and everyone was friendly.  Both pedis started fine, but as walk-ins arrived, my tech was clearly annoyed to be told she had people waiting after me, and seemed rushed after that.  She did a fine job, but it seemed like the owners would swing by every few minutes to rush things along, and it seemed like that was stressing her out and making her annoyed.  My daughter apparently moved her toe while her shellac polish was under the light thingy and smudged her big toe.  Her tech was sort of mean about pointing this out, scolding her at length, brusque about it, not silly/teasing like you would with a kid.  My daughter apologized and said she didn't think she'd moved, and the tech insisted "I know you did, because I can see it's smudged, so don't do it again or I won't fix it."  We both walked out with lovely toes, but the experience wasn't as relaxing and pampered as you'd like for the price. Read Less
Faith Hortenstine
1 Jul 2017
REPORT
I went here with my bridal party to get our nails done for the wedding. I did make an appointment and the staff did an excellent job accommodating us all at the same time. The only bad thing I have to... Read More
I went here with my bridal party to get our nails done for the wedding. I did make an appointment and the staff did an excellent job accommodating us all at the same time. The only bad thing I have to say is that the manicure was not the best and chipped within a few days, but that's pretty normal with regular manicures. This place was great though, the atmosphere was BEAUTIFUL and so relaxing. Staff was friendly and helpful and the pedicure was AMAZING. Prices were extremely reasonable. I will definitely be returning. Read Less
Ellen W.
18 Jun 2017
REPORT
Very good experience. I was a walk in and was treated kindly. I had my nails done experienced Nail tech. Excellent job. Fair price. I will continue using her.
Olga Lukach
6 Jun 2017
REPORT
I recently went to this location and was immediately helped by the front desk. Everything was fine until I looked at the finished product of my gel nails as I was heading on my way to pay. I picked ou... Read More
I recently went to this location and was immediately helped by the front desk. Everything was fine until I looked at the finished product of my gel nails as I was heading on my way to pay. I picked out a color that I thought was BLACK and told the woman who painted my nails that I wanted BLACK but after it all I saw that the color was just a really dark purple. Not only that but nail polish was all over the outside of my nails and it looked like a very sloppy job. There are patches that aren't even painted and some spots where the polish is already peeling! (I was here only an hour ago!) I'm sorry, but I will not be coming back here again and would like a refund. Read Less
Christine S.
5 Jun 2017
REPORT
They offer a full range of services and have the perfect amount of staff. Last time I was there getting a manicure, I mentioned I wanted a hair cut and they were able to squeeze me in no problem. For ... Read More
They offer a full range of services and have the perfect amount of staff. Last time I was there getting a manicure, I mentioned I wanted a hair cut and they were able to squeeze me in no problem. For as many customers as they have, I am always surprised by how well they remember me and what my preferences are. Coffee is always complimentary and they really value their customers return there. I like all their stylists, but Tom is the most efficient if you don't have alot of time. My manicures always hold up for at least ten days. Read Less
Julia K.
30 May 2017
REPORT
HIGHLY RECOMMEND!!!The best salon I have ever been to my entire life. Came in with no appointment and salon owner Tom immediately put me in for a full set of acrylics. I showed him a picture of what I... Read More
HIGHLY RECOMMEND!!!The best salon I have ever been to my entire life. Came in with no appointment and salon owner Tom immediately put me in for a full set of acrylics. I showed him a picture of what I wanted and I was in and out in 25 minutes with the BEST nails I have ever gotten with the best service. Can't go a day without a compliment on them and I can't wait to go back!!!! Read Less
Katerine P.
22 May 2017
REPORT
Came in to treat my mom for Mother's Day and they were phenomenal in all services, being sweet about the little things and treating us in an extra ordinary way. The manager is so nice!
Kristen K.
16 Apr 2017
REPORT
So, this place kinda sucks. Buckle up, because this is a longish review! I went in last August for a pedi/mani. I was getting married the next day, and wanted to pamper myself before the big day! I do... Read More
So, this place kinda sucks. Buckle up, because this is a longish review! I went in last August for a pedi/mani. I was getting married the next day, and wanted to pamper myself before the big day! I don't ever go and get my nails done, but thought it would be a nice touch to get a french manicure, as well as a pedicure package with a foot and leg massage for myself. I arrived 5 minutes early for my appointment but didn't end up being escorted to the pedicure chair until 10 minutes after my scheduled time. No big deal though, I understand they have other clients and was entertaining myself with looking at all the possible nail polish colors anyway. I chose my toenail color (royal blue, to go with my wedding colors) and was escorted by an associate to the pedicure chair. The woman I got was older who ushered me into pedicure chair quickly. She was tending to another woman beside me, so she was double teaming us on our pedicures. She didn't talk and when she did it felt forced. I don't necessarily blame her, I guess. I did feel she was sort of stressed out. (the woman beside me was especially pleasant to talk to, at least!). The woman who did my pedicure did a particularly good job on my toenails, I tell you what! The foot and leg massage also was heaven. It's because of this I gave this place two stars instead of one. That being said, let's get to the horrible experience I had when she attempted my french manicure. After my pedi was complete, she rushed me over to the manicure station. It was at this point she was told that a regular of hers wanted to squeeze in a pedicure before the salon closed. She quickly sat me down and tried to rush through my manicure. Halfway through her doing my nails, she left to attend to her regular and never came back! I was just sort of awkwardly looking around for her, when another woman noticed I had been left alone with my nails half done a decided, with a sigh, to finish them for me. This new associate hastily finished my French Manicure and ushered me to the front to pay. They were about to close I found out. If I had realized so much time had passed when my original manicurist abandoned me, I would of spoken up earlier. As I was paying, the man cashing me out had told me to go hand my original nail stylist their tip. I really didn't want to at this point, but I'm not a dick so I rushed back to find her. I had two tens on me and as I was walking back to her to tip her $10 I finally found her and was about to hand her the money when my other $10 fell out. I picked it up, held the first ten out to her and she goes ahead and takes both. I mean, really? I was obviously giving you just $10 for your mediocre service. I would of said something but I was so upset about this place and this woman that I just wanted to get out of there. About an hour after I left, my manicure was already starting to chip off. At this point, with the combination of the awful service I received, getting married in less than 24 hours, and my manicure looking like chipped garbage, I just burst into tears. If you haven't guess I will not be back. Perhaps you should not pile so much on your nail technicians to stress them out so much that they forget about their clients and give them a botched manicure. On a brighter note, my wedding was fantastic! Read Less
Angela C.
21 Jan 2017
REPORT
I don't often get my nails done because I don't usually have the time and it's just going to chip anyway, but sometimes I like to be pampered and I think it's a great way to do it. That's how I ended ... Read More
I don't often get my nails done because I don't usually have the time and it's just going to chip anyway, but sometimes I like to be pampered and I think it's a great way to do it. That's how I ended up booking an appointment at Lush for a Spa Mani/Pedi. Upon entering I was taken to the polish wall to select my color and offered water and cookies. We started with my pedicure and then did my manicure. It was your average experience, nothing quite stood out as very good or very bad - everything was pretty solid and what you would expect from a nail salon. They do offer free wifi, but the password for it is displayed on one of the walls - you might miss it! The piece of paper is on the wall by the manicure stations and it's the only place I saw it written, so keep an eye out for it! Read Less
Elisabeth Lang
4 Nov 2016
REPORT
I had made a last minute appointment at Lush after work (I work a few buildings down) Kim got me in and out in 19 minutes(I was in a rush!) And the cut is fabulous and I love it! I appreciate them and... Read More
I had made a last minute appointment at Lush after work (I work a few buildings down) Kim got me in and out in 19 minutes(I was in a rush!) And the cut is fabulous and I love it! I appreciate them and would go back in the future. Read Less
Angela N.
24 Oct 2016
REPORT
I've been in the Mayfield Heights area for about a month for work and wanted to treat myself to a mani/pedi before heading home to Seattle. Lush Salon & Nail Spa had good reviews on Yelp and a website... Read More
I've been in the Mayfield Heights area for about a month for work and wanted to treat myself to a mani/pedi before heading home to Seattle. Lush Salon & Nail Spa had good reviews on Yelp and a website with helpful information so I made an appointment on a weekday late afternoon for the spa mani/pedi. I was immediately greeted by two ladies behind the counter and let them know it was my first time at the salon and that I was visiting from out of town. Even though I was not a regular customer they were still very welcoming and friendly. They found my appointment, lead me to their wall of nail polishes, and asked me to choose my colors while they informed my nail technician that I had arrived. Eugenia did a wonderful job on my unkempt nails and they are now beautifully shaped and polished. She was very nice and made my visit relaxing and comfortable. I bet she has a lot of regulars :) With drying, it took just under 1.5 hours for my spa mani/pedi appointment. Read Less
Heather DelaTorre
28 Jul 2016
REPORT
Lena did an awesome job on my toes. And Tom did an amazing job on my nails. I wish I lived near by, I would come all the time. Tom, the owner, is really great. I brought my bridal party in a few day... Read More
Lena did an awesome job on my toes. And Tom did an amazing job on my nails. I wish I lived near by, I would come all the time. Tom, the owner, is really great. I brought my bridal party in a few days before the wedding and he surprised us mimosas and doughnuts. 100% recommend.Read Less
Chelsi Lynne McCalla
15 Jun 2016
REPORT
Tina the manager is extremely kind and customer friendly. I love the ambience of the place it's very soothing and relaxing they offer you a red or white wine or water as a complementary beverage while... Read More
Tina the manager is extremely kind and customer friendly. I love the ambience of the place it's very soothing and relaxing they offer you a red or white wine or water as a complementary beverage while you are being serviced. The facility is clean and neat and everyone has a big smile. Nancy my nail tech is amazing ever since I started going to her for a little over a month now I absolutely love the quality of her work she is so detailed and thorough and takes her time and does an immaculate job I'm very pleased with the services I received at this property. I would highly recommend them to anyone in need of good service , a glass of wine and a friendly atmosphere. Nancy does immaculate work!!!! I'm in love with my nails every time! Ask for Nancy! Read Less
Calla Talman
14 Feb 2016
REPORT
Everyone was so kind and enjoyable to talk with, and they did an amazing job! I got a gel manicure and a pedicure. The pedi was worth every penny. They really spend time with you so it was very nice a... Read More
Everyone was so kind and enjoyable to talk with, and they did an amazing job! I got a gel manicure and a pedicure. The pedi was worth every penny. They really spend time with you so it was very nice and relaxing. And of course the mani was perfect! It was my first time going to this place but this is most definitely going to be my only nail salon from now on! I was so impressed with everything listed above, plus it was very clean which is important. Read Less
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Book an Appointment
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Please call
(216) 831-7880
24225 Chagrin Boulevard
Beachwood Ohio 44122
Business Hours
Monday
Mon
09:00AM-19:00PM
Tuesday
Tue
09:00AM-19:00PM
Wednesday
Wed
09:00AM-19:00PM
Thursday
Thu
09:00AM-19:00PM
Friday
Fri
09:00AM-19:00PM
Saturday
Sat
09:00AM-18:00PM
Sunday
Sun
10:00AM-15:00PM
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Lush Salon & Nail Spa

Beachwood, Ohio
(34)
24225 Chagrin Boulevard
Beachwood Ohio 44122
Monday
09:00AM-19:00PM
Tuesday
09:00AM-19:00PM
Wednesday
09:00AM-19:00PM
Thursday
09:00AM-19:00PM
Friday
09:00AM-19:00PM
Saturday
09:00AM-18:00PM
Sunday
10:00AM-15:00PM
Helen Flekel
11 Jul 2018
REPORT
Love that place excellent plays great people friendly atmosphere awesome job definitely will be back
Brandi Wilson
9 Jul 2018
REPORT
I love the attention to detail in my gel manicure. Also the service is quick
julia clancy
24 Jun 2018
REPORT
Rick is an artist. One of the best hair cutting experiences I’ve ever had. Thanks so much Rick! I’ll definitely be coming back, this Dani is the real deal.
Santhe Demis
9 Jun 2018
REPORT
was looking for a nice place to do 3 pedis simultaneously for my sisters birthday. they were able to do this and did an awesome job. i had eugena and would definitely request her again if possible but... Read More
was looking for a nice place to do 3 pedis simultaneously for my sisters birthday. they were able to do this and did an awesome job. i had eugena and would definitely request her again if possible but all three woman who did the pedis were wonderful! thank you for making my sisters birthday pedi enjoyable. Read Less
Khora A
6 Jun 2018
REPORT
I have gotten my gel tips with powder polish here and they did a good job but when I went to remove them, they did a horrible job. I think Helen is in some kind of hurry for her next appointment so in... Read More
I have gotten my gel tips with powder polish here and they did a good job but when I went to remove them, they did a horrible job. I think Helen is in some kind of hurry for her next appointment so in the process she burned my nails while removing the polish and I also went there 15 early than my appointment time to make sure I have around 20 min for my nails to soak in acetone. But she didn't give enough time to let them soak and forcefully removed the polish and damaged my nails. Overall my experience was very painful. Not sure if I will ever come back here. Read Less
Quiza Russell
15 Mar 2018
REPORT
I love this place! This is my one-stop shop in terms of pampering myself. I usually go here to get a spa pedicure---such a treat! Look for Eugenia if you plan to get one. Also, I get my hair cut in t... Read More
I love this place! This is my one-stop shop in terms of pampering myself. I usually go here to get a spa pedicure---such a treat! Look for Eugenia if you plan to get one. Also, I get my hair cut in this place too. Being a woman with typical asian hair, I am very picky who gets to cut and style my hair. Lo and behold! Most of their nail technician recommended Nikki, and they were right with their recommendation. Nikki was meticulous with how she cut and colored my hair last time, and I was pleased and impressed. There you go! Hope this helps anyone who is looking for a one-stop place that have hairstylists that have the experience in cutting asian hair :) ***the only caveat: blow-dry is a separate charge :/ Read Less
Jyoti Aneja
22 Feb 2018
REPORT
I have been going to Patrick for sometime now and have always come out of the salon looking grea. He Is knowledgeable about coloring and is extremely professional and passionate about his work. He und... Read More
I have been going to Patrick for sometime now and have always come out of the salon looking grea. He Is knowledgeable about coloring and is extremely professional and passionate about his work. He understands the styles that will work on you and gives you recommendations if something does not look right and I highly recommend him as a hairstylist. Read Less
Shane Ray Yarbrough
20 Feb 2018
REPORT
Great service! Very friendly! They made us feel like we were family.
Ellissa Krave
29 Jan 2018
REPORT
Patrick did a lovely job brightening up my hair. Color and cut awesome!
Tess Emily
31 Dec 2017
REPORT
The people there were very nice and did a great job! I got my hair thinned and trimmed and I have never gotten this great of a cut! I had Sarah and I definitely recommend her! I really like this salon... Read More
The people there were very nice and did a great job! I got my hair thinned and trimmed and I have never gotten this great of a cut! I had Sarah and I definitely recommend her! I really like this salon and will definitely return in the future! Read Less
Vanessa Jones
31 Dec 2017
REPORT
Ken was amazing Tina waited for me to come today she was so sweet thank you so much ken I’ll see u again soon
Laura Levy
30 Dec 2017
REPORT
I have gone to Buckhead Nail and toe off and on for a few years and generally always had a great experience. I went for a mani/pedi today and didn't fare so well. The manicurist was quick and did a be... Read More
I have gone to Buckhead Nail and toe off and on for a few years and generally always had a great experience. I went for a mani/pedi today and didn't fare so well. The manicurist was quick and did a beautiful job on my nails. The lady who did my pedicure was really nice but cut the cuticle on my toe nail so much that it started bleeding a decent amount. The final 15 minutes I was there was just to get the bleeding to stop. I still paid the full $52 for the service and tipped accordingly. I will now be going to wash the dried blood off around my toe nail. I probably won't be back anytime soon. Read Less
Angela Hines
28 Sep 2017
REPORT
I've been coming here for a few years now... not only is Ms Tina cute as a button I always LOVE my service! Not to mention the massage at the end of getting my nails manicured.... (and complimentary w... Read More
I've been coming here for a few years now... not only is Ms Tina cute as a button I always LOVE my service! Not to mention the massage at the end of getting my nails manicured.... (and complimentary wine)I highly recommend this place!! Read Less
Charity Barbie Dawson
2 Sep 2017
REPORT
After a second visit I must say I am very satisfied with the customer service offered by Tina the owner, she went over & beyond to make sure I was ok. And Helen did an awesome job on my nails paying v... Read More
After a second visit I must say I am very satisfied with the customer service offered by Tina the owner, she went over & beyond to make sure I was ok. And Helen did an awesome job on my nails paying very close attention to detail. Read Less
Ruth Collins Gilmartin
3 Aug 2017
REPORT
This was an awesome experience! The salon was very serene and the staff was professional. I highly recommend this place.
Destiny Armstrong
22 Jul 2017
REPORT
So I visited the nail shop for the 2nd time yesterday and I must say I really enjoyed my service. It's clean, love how the place is decorated, and I love the fact my service was not rushed. Tina did a... Read More
So I visited the nail shop for the 2nd time yesterday and I must say I really enjoyed my service. It's clean, love how the place is decorated, and I love the fact my service was not rushed. Tina did acknowledge me what I think is a plus, and she dresses really cute That pedicure i got was BANGING! Since I've come there I've had 3 different people provide me awesome service, so I honestly haven't found my fav nail tech out of all of them yet but I will def be backRead Less
Evelyn Jones
14 Jul 2017
REPORT
Walked right in and received service. Everyone's friendly and extremely professional!
Kayla H.
13 Jul 2017
REPORT
I went today for a full-set of acrylics and I'm so happy with the service. The facilities are beautiful, the people are very kind, knowledgeable, experienced and non-judgmental and the prices are grea... Read More
I went today for a full-set of acrylics and I'm so happy with the service. The facilities are beautiful, the people are very kind, knowledgeable, experienced and non-judgmental and the prices are great! I highly recommend Tiffany, and I will be back to see her next month for a fill in! Read Less
Ann Anders
12 Jul 2017
REPORT
The people in the salon were VERY nice. The salon was clean. I was a walk in and they immediately serviced me. So why am I giving it such a low rating? I got my nails done (gel) on Saturday. My nails ... Read More
The people in the salon were VERY nice. The salon was clean. I was a walk in and they immediately serviced me. So why am I giving it such a low rating? I got my nails done (gel) on Saturday. My nails were chipping by Monday. I thought my nails looked decent when the manicurist finished but they were not. Once I got home and closely looked at them, I was very disappointed! The manicurist did a sloppy job. She left old nail polish on my nails and the corners are very sloppy. I was hoping that I would be satisfied with the service because I wanted to make this my new nail salon. UPDATE - I decided to call the salon and see if they would fix my nails. They said that they could and scheduled me the next day to get my nails fixed. My manicurist, Helen, was sweet as pie but she still did a horrible job!! They look worst today and I did not believe that was possible. I have attached photos. Read Less
Chantel B.
11 Jul 2017
REPORT
I've been looking for a nail salon by my house in shaker Heights for awhile now and I must say I was happy with the work done on my nails. I got pink and white and I think they look fantastic. My nail... Read More
I've been looking for a nail salon by my house in shaker Heights for awhile now and I must say I was happy with the work done on my nails. I got pink and white and I think they look fantastic. My nails were worked on by two different people Tom and Tiffany and they were both extremely friendly during the whole process. Read Less
Meghan I.
9 Jul 2017
REPORT
Went here yesterday with my 13-year-old daughter for pedicures.  I was happy to find someplace open on a Sunday, happier still to find they had appointments available.  Upon arriving, the salon was ni... Read More
Went here yesterday with my 13-year-old daughter for pedicures.  I was happy to find someplace open on a Sunday, happier still to find they had appointments available.  Upon arriving, the salon was nice and clean, well set up for pedis, and everyone was friendly.  Both pedis started fine, but as walk-ins arrived, my tech was clearly annoyed to be told she had people waiting after me, and seemed rushed after that.  She did a fine job, but it seemed like the owners would swing by every few minutes to rush things along, and it seemed like that was stressing her out and making her annoyed.  My daughter apparently moved her toe while her shellac polish was under the light thingy and smudged her big toe.  Her tech was sort of mean about pointing this out, scolding her at length, brusque about it, not silly/teasing like you would with a kid.  My daughter apologized and said she didn't think she'd moved, and the tech insisted "I know you did, because I can see it's smudged, so don't do it again or I won't fix it."  We both walked out with lovely toes, but the experience wasn't as relaxing and pampered as you'd like for the price. Read Less
Faith Hortenstine
1 Jul 2017
REPORT
I went here with my bridal party to get our nails done for the wedding. I did make an appointment and the staff did an excellent job accommodating us all at the same time. The only bad thing I have to... Read More
I went here with my bridal party to get our nails done for the wedding. I did make an appointment and the staff did an excellent job accommodating us all at the same time. The only bad thing I have to say is that the manicure was not the best and chipped within a few days, but that's pretty normal with regular manicures. This place was great though, the atmosphere was BEAUTIFUL and so relaxing. Staff was friendly and helpful and the pedicure was AMAZING. Prices were extremely reasonable. I will definitely be returning. Read Less
Ellen W.
18 Jun 2017
REPORT
Very good experience. I was a walk in and was treated kindly. I had my nails done experienced Nail tech. Excellent job. Fair price. I will continue using her.
Olga Lukach
6 Jun 2017
REPORT
I recently went to this location and was immediately helped by the front desk. Everything was fine until I looked at the finished product of my gel nails as I was heading on my way to pay. I picked ou... Read More
I recently went to this location and was immediately helped by the front desk. Everything was fine until I looked at the finished product of my gel nails as I was heading on my way to pay. I picked out a color that I thought was BLACK and told the woman who painted my nails that I wanted BLACK but after it all I saw that the color was just a really dark purple. Not only that but nail polish was all over the outside of my nails and it looked like a very sloppy job. There are patches that aren't even painted and some spots where the polish is already peeling! (I was here only an hour ago!) I'm sorry, but I will not be coming back here again and would like a refund. Read Less
Christine S.
5 Jun 2017
REPORT
They offer a full range of services and have the perfect amount of staff. Last time I was there getting a manicure, I mentioned I wanted a hair cut and they were able to squeeze me in no problem. For ... Read More
They offer a full range of services and have the perfect amount of staff. Last time I was there getting a manicure, I mentioned I wanted a hair cut and they were able to squeeze me in no problem. For as many customers as they have, I am always surprised by how well they remember me and what my preferences are. Coffee is always complimentary and they really value their customers return there. I like all their stylists, but Tom is the most efficient if you don't have alot of time. My manicures always hold up for at least ten days. Read Less
Julia K.
30 May 2017
REPORT
HIGHLY RECOMMEND!!!The best salon I have ever been to my entire life. Came in with no appointment and salon owner Tom immediately put me in for a full set of acrylics. I showed him a picture of what I... Read More
HIGHLY RECOMMEND!!!The best salon I have ever been to my entire life. Came in with no appointment and salon owner Tom immediately put me in for a full set of acrylics. I showed him a picture of what I wanted and I was in and out in 25 minutes with the BEST nails I have ever gotten with the best service. Can't go a day without a compliment on them and I can't wait to go back!!!! Read Less
Katerine P.
22 May 2017
REPORT
Came in to treat my mom for Mother's Day and they were phenomenal in all services, being sweet about the little things and treating us in an extra ordinary way. The manager is so nice!
Kristen K.
16 Apr 2017
REPORT
So, this place kinda sucks. Buckle up, because this is a longish review! I went in last August for a pedi/mani. I was getting married the next day, and wanted to pamper myself before the big day! I do... Read More
So, this place kinda sucks. Buckle up, because this is a longish review! I went in last August for a pedi/mani. I was getting married the next day, and wanted to pamper myself before the big day! I don't ever go and get my nails done, but thought it would be a nice touch to get a french manicure, as well as a pedicure package with a foot and leg massage for myself. I arrived 5 minutes early for my appointment but didn't end up being escorted to the pedicure chair until 10 minutes after my scheduled time. No big deal though, I understand they have other clients and was entertaining myself with looking at all the possible nail polish colors anyway. I chose my toenail color (royal blue, to go with my wedding colors) and was escorted by an associate to the pedicure chair. The woman I got was older who ushered me into pedicure chair quickly. She was tending to another woman beside me, so she was double teaming us on our pedicures. She didn't talk and when she did it felt forced. I don't necessarily blame her, I guess. I did feel she was sort of stressed out. (the woman beside me was especially pleasant to talk to, at least!). The woman who did my pedicure did a particularly good job on my toenails, I tell you what! The foot and leg massage also was heaven. It's because of this I gave this place two stars instead of one. That being said, let's get to the horrible experience I had when she attempted my french manicure. After my pedi was complete, she rushed me over to the manicure station. It was at this point she was told that a regular of hers wanted to squeeze in a pedicure before the salon closed. She quickly sat me down and tried to rush through my manicure. Halfway through her doing my nails, she left to attend to her regular and never came back! I was just sort of awkwardly looking around for her, when another woman noticed I had been left alone with my nails half done a decided, with a sigh, to finish them for me. This new associate hastily finished my French Manicure and ushered me to the front to pay. They were about to close I found out. If I had realized so much time had passed when my original manicurist abandoned me, I would of spoken up earlier. As I was paying, the man cashing me out had told me to go hand my original nail stylist their tip. I really didn't want to at this point, but I'm not a dick so I rushed back to find her. I had two tens on me and as I was walking back to her to tip her $10 I finally found her and was about to hand her the money when my other $10 fell out. I picked it up, held the first ten out to her and she goes ahead and takes both. I mean, really? I was obviously giving you just $10 for your mediocre service. I would of said something but I was so upset about this place and this woman that I just wanted to get out of there. About an hour after I left, my manicure was already starting to chip off. At this point, with the combination of the awful service I received, getting married in less than 24 hours, and my manicure looking like chipped garbage, I just burst into tears. If you haven't guess I will not be back. Perhaps you should not pile so much on your nail technicians to stress them out so much that they forget about their clients and give them a botched manicure. On a brighter note, my wedding was fantastic! Read Less
Angela C.
21 Jan 2017
REPORT
I don't often get my nails done because I don't usually have the time and it's just going to chip anyway, but sometimes I like to be pampered and I think it's a great way to do it. That's how I ended ... Read More
I don't often get my nails done because I don't usually have the time and it's just going to chip anyway, but sometimes I like to be pampered and I think it's a great way to do it. That's how I ended up booking an appointment at Lush for a Spa Mani/Pedi. Upon entering I was taken to the polish wall to select my color and offered water and cookies. We started with my pedicure and then did my manicure. It was your average experience, nothing quite stood out as very good or very bad - everything was pretty solid and what you would expect from a nail salon. They do offer free wifi, but the password for it is displayed on one of the walls - you might miss it! The piece of paper is on the wall by the manicure stations and it's the only place I saw it written, so keep an eye out for it! Read Less
Elisabeth Lang
4 Nov 2016
REPORT
I had made a last minute appointment at Lush after work (I work a few buildings down) Kim got me in and out in 19 minutes(I was in a rush!) And the cut is fabulous and I love it! I appreciate them and... Read More
I had made a last minute appointment at Lush after work (I work a few buildings down) Kim got me in and out in 19 minutes(I was in a rush!) And the cut is fabulous and I love it! I appreciate them and would go back in the future. Read Less
Angela N.
24 Oct 2016
REPORT
I've been in the Mayfield Heights area for about a month for work and wanted to treat myself to a mani/pedi before heading home to Seattle. Lush Salon & Nail Spa had good reviews on Yelp and a website... Read More
I've been in the Mayfield Heights area for about a month for work and wanted to treat myself to a mani/pedi before heading home to Seattle. Lush Salon & Nail Spa had good reviews on Yelp and a website with helpful information so I made an appointment on a weekday late afternoon for the spa mani/pedi. I was immediately greeted by two ladies behind the counter and let them know it was my first time at the salon and that I was visiting from out of town. Even though I was not a regular customer they were still very welcoming and friendly. They found my appointment, lead me to their wall of nail polishes, and asked me to choose my colors while they informed my nail technician that I had arrived. Eugenia did a wonderful job on my unkempt nails and they are now beautifully shaped and polished. She was very nice and made my visit relaxing and comfortable. I bet she has a lot of regulars :) With drying, it took just under 1.5 hours for my spa mani/pedi appointment. Read Less
Heather DelaTorre
28 Jul 2016
REPORT
Lena did an awesome job on my toes. And Tom did an amazing job on my nails. I wish I lived near by, I would come all the time. Tom, the owner, is really great. I brought my bridal party in a few day... Read More
Lena did an awesome job on my toes. And Tom did an amazing job on my nails. I wish I lived near by, I would come all the time. Tom, the owner, is really great. I brought my bridal party in a few days before the wedding and he surprised us mimosas and doughnuts. 100% recommend.Read Less
Chelsi Lynne McCalla
15 Jun 2016
REPORT
Tina the manager is extremely kind and customer friendly. I love the ambience of the place it's very soothing and relaxing they offer you a red or white wine or water as a complementary beverage while... Read More
Tina the manager is extremely kind and customer friendly. I love the ambience of the place it's very soothing and relaxing they offer you a red or white wine or water as a complementary beverage while you are being serviced. The facility is clean and neat and everyone has a big smile. Nancy my nail tech is amazing ever since I started going to her for a little over a month now I absolutely love the quality of her work she is so detailed and thorough and takes her time and does an immaculate job I'm very pleased with the services I received at this property. I would highly recommend them to anyone in need of good service , a glass of wine and a friendly atmosphere. Nancy does immaculate work!!!! I'm in love with my nails every time! Ask for Nancy! Read Less
Calla Talman
14 Feb 2016
REPORT
Everyone was so kind and enjoyable to talk with, and they did an amazing job! I got a gel manicure and a pedicure. The pedi was worth every penny. They really spend time with you so it was very nice a... Read More
Everyone was so kind and enjoyable to talk with, and they did an amazing job! I got a gel manicure and a pedicure. The pedi was worth every penny. They really spend time with you so it was very nice and relaxing. And of course the mani was perfect! It was my first time going to this place but this is most definitely going to be my only nail salon from now on! I was so impressed with everything listed above, plus it was very clean which is important. Read Less
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