So, this place kinda sucks. Buckle up, because this is a longish review! I went in last August for a pedi/mani. I was getting married the next day, and wanted to pamper myself before the big day! I do... Read More
So, this place kinda sucks. Buckle up, because this is a longish review! I went in last August for a pedi/mani. I was getting married the next day, and wanted to pamper myself before the big day! I don't ever go and get my nails done, but thought it would be a nice touch to get a french manicure, as well as a pedicure package with a foot and leg massage for myself. I arrived 5 minutes early for my appointment but didn't end up being escorted to the pedicure chair until 10 minutes after my scheduled time. No big deal though, I understand they have other clients and was entertaining myself with looking at all the possible nail polish colors anyway. I chose my toenail color (royal blue, to go with my wedding colors) and was escorted by an associate to the pedicure chair. The woman I got was older who ushered me into pedicure chair quickly. She was tending to another woman beside me, so she was double teaming us on our pedicures. She didn't talk and when she did it felt forced. I don't necessarily blame her, I guess. I did feel she was sort of stressed out. (the woman beside me was especially pleasant to talk to, at least!). The woman who did my pedicure did a particularly good job on my toenails, I tell you what! The foot and leg massage also was heaven. It's because of this I gave this place two stars instead of one. That being said, let's get to the horrible experience I had when she attempted my french manicure. After my pedi was complete, she rushed me over to the manicure station. It was at this point she was told that a regular of hers wanted to squeeze in a pedicure before the salon closed. She quickly sat me down and tried to rush through my manicure. Halfway through her doing my nails, she left to attend to her regular and never came back! I was just sort of awkwardly looking around for her, when another woman noticed I had been left alone with my nails half done a decided, with a sigh, to finish them for me. This new associate hastily finished my French Manicure and ushered me to the front to pay. They were about to close I found out. If I had realized so much time had passed when my original manicurist abandoned me, I would of spoken up earlier. As I was paying, the man cashing me out had told me to go hand my original nail stylist their tip. I really didn't want to at this point, but I'm not a dick so I rushed back to find her. I had two tens on me and as I was walking back to her to tip her $10 I finally found her and was about to hand her the money when my other $10 fell out. I picked it up, held the first ten out to her and she goes ahead and takes both. I mean, really? I was obviously giving you just $10 for your mediocre service. I would of said something but I was so upset about this place and this woman that I just wanted to get out of there. About an hour after I left, my manicure was already starting to chip off. At this point, with the combination of the awful service I received, getting married in less than 24 hours, and my manicure looking like chipped garbage, I just burst into tears. If you haven't guess I will not be back. Perhaps you should not pile so much on your nail technicians to stress them out so much that they forget about their clients and give them a botched manicure. On a brighter note, my wedding was fantastic! Read Less