Okay so I've been going here for about a month? I believe and I needed a brand new set, (coffin nails , mid-length.) So I get the new set and this was after Christmas. So I get them, & leave. About 4 ... Read More
Okay so I've been going here for about a month? I believe and I needed a brand new set, (coffin nails , mid-length.) So I get the new set and this was after Christmas. So I get them, & leave. About 4 days later I'm at work ( as a server) and I'm just opening a cardboard box and two of my nails snap, RIGHT IN THE MIDDLE. Now, it didn't hurt at all, when they broke. So I was like wow... I have had long acrylic nails for 2 years and I've never broke a nail. So I call up and she ...schedules me and fixes them. No charge. Now she keeps telling me to be careful which yes! I understand don't go out and be super rough or yes they will break! So I leave, and 2 days later another breaks ( my pinky) I glue the tip back on. Like I don't have time to keep getting them fixed. It should not be happening! So a day goes by my index finger snaps. Glue it back on. 3 days go by im opening the fridge, my OTHER index finger snaps. Glue it back on.. I'm getting more and more mad as each day goes by and me having to watch EVERY move I make. So last night ( Jan 17th) I'm opening a gift I got from my co worker and I'm sliding my thumb nail in to grip the cardboard clasp of the box and before i even have a good grip I watch it snap! Once again, this didn't hurt at all! None of the nails I broke hurt, because they literally just snapped right down the middle. So I get so mad, I start cutting them. ( Super short!) So I call up NK nails and I'm like I want my money back I'm explaining how upset I am and just saying how I want my money back and explain how many nails have broke. So she is like nonono. Please come in I fix for you, and everything. How it will be FREE. she keeps going on about I tell you , you have to be careful. Yes, I understand but I've had long acrylics for 2 years! I'm so used to them but I don't push them to their breaking point! And I'm sure all the girls know out their when you stub one , OH HOW BAD THAT HURTS! yet, I've done that so many times, and NONE have ever ever broke. Also to add in, while I was cutting them, (nail clippers) the acrylic is just disinteresting!! Like the corners and everything! I'm like what the heck is going on!? So I get off work today and head in. I wait from 3:30 to 4. When she finally is free to get me started. She explains how I can have gel and she will give me a discount and how I'll only have to pay $25 dollars. Now in my mind I'm like... IM NOT PAYING ANYMORE money until I know they won't break in 3 days! So I don't say anything I'm just sitting their in silence.. I'm like you know I don't want you to do anything and she keeps rambling on and I'm not having it. So I'm like no, it's okay I'm just done and said goodbye and left. I was so upset.. and it's just like really?? After all I have went through, and it sucks because she was super sweet and kind! But I'm not nieve or dumb. I'm not a nail tech but I know when something is not right! And something is not right at NK Nails. !! See More Read Less