I came here as a walk-in. But that's what everyone is, no appointments available. Mgr says because they're so busy, they couldn't take appointments. The first four seats were occupied with various nai... Read More
I came here as a walk-in. But that's what everyone is, no appointments available. Mgr says because they're so busy, they couldn't take appointments. The first four seats were occupied with various nail jobs. There were two pedi and one mani ahead of me on the sheet. I waited in excess of 45 minutes as people who checked in after me were serviced first. There's definitely more staff available for pedicures than manis.The salon is relatively clean, with a small selection of gel polishes for my tastes. The staff spoke very little English, only to ask customers questions and were difficult to understand. Nails-a-flying! Literally while clipping someone's nails, a piece flew 5 feet and hit the lady waiting next to me. Not cool! She got up and moved.Jim did my nails which required removing a previous gel manicure. However I was not thrilled with the extent of removal done mechanically by that electronic thing. He took it all the way to the naked nail and used it to remove dead cuticles. Not professional. Plus, it got very heated at times and did not feel well. Standard removal of remaining polish using acetone, then scraping. Then more with that drill. He only used the cuticle clippers on one nail and put them back in the drawer-dirty!The polish job itself was decent, middle of the road. It wasn't as nice as some regarding edging and tips, but it's not chipped after 4 days and counting. I wasn't thrilled with their color selections, especially what was in OPI, or a lack there of.Positives, they worked around (didn't redo) the nail on a finger I recently cut, the cost is inexpensive ($30+tax), the checkout process was slick-they tell you the total at your station, take the card and bring your receipt.Overall, I will not return based on the unavoidable wait times and lack of customer service, i.e not speaking English in front of customers. Read Less