15 Reviews

Spa Nails

Winston Salem, North Carolina
Reviews
BhaviP patel
6 May 2018
REPORT
Truly worst place to go. Very poor customer service. Very rude. U don’t get what you ask for. Has a enough time to finish the service but lady rushed out on me and said come back next time and we fix ... Read More
Truly worst place to go. Very poor customer service. Very rude. U don’t get what you ask for. Has a enough time to finish the service but lady rushed out on me and said come back next time and we fix it.. I was asking that nail filing is not even can you please even my nails and she said even while little kid can see tell the difference of round and square and professional person not see that I wish I can upload the picture Read Less
Robin
8 Apr 2018
REPORT
Great job on my eyebrows! Didnt know they did eyebrows. She took great care to make sure it was done right and she didn't rush through it. That's important to me. She actually cared and showed that th... Read More
Great job on my eyebrows! Didnt know they did eyebrows. She took great care to make sure it was done right and she didn't rush through it. That's important to me. She actually cared and showed that through her service. Read Less
Kimberly Jaxson
4 Apr 2018
REPORT
The service was slow. It took about 2.5 hours for my pedicure. However, I do like my finished product!
Jennifer Baldonado
14 Mar 2018
REPORT
Staff was super nice but this nail salon is dirty. Nail tech didn’t wash her hands in between customers. She started using the same utensils on me that she used on the customer right before me. She di... Read More
Staff was super nice but this nail salon is dirty. Nail tech didn’t wash her hands in between customers. She started using the same utensils on me that she used on the customer right before me. She did not wipe down her station before asking me to sit after doing an acrylic fIll with an Electric file to my manicure. The sanitation standard was zero. Polish job I could have done with my left hand. Read Less
Dalila Aguilar
21 Feb 2018
REPORT
I have been going to Spa nails for yours anne is the best tech, she always does a great job!
Shante Coakley
24 Apr 2017
REPORT
Long time customer who been coming for years.. The best nail technician was Susan, ever since Susan left this nail shop has become horrible. I wouldn't recommend this nail shop to no one ever again!!!... Read More
Long time customer who been coming for years.. The best nail technician was Susan, ever since Susan left this nail shop has become horrible. I wouldn't recommend this nail shop to no one ever again!!! After the way I was treated last time I went. I had called to see if they had time to do a pedicure and he said yes. Went there and waited for an almost an hour before they told me,I should come back tomorrow. After soaking for an hour ,because it's late. They never apologized or even to offer discounted my service for future due to the inconvenience. So disappointed!!!Read Less
Elizabeth Ling
20 Oct 2016
REPORT
Super fabulous! I had gotten an acrylic set at another salon and didn't like them. So I sat down and An fixed them and did an amazing job. I will definately be going back:)
Daniel Everhart
1 Sep 2016
REPORT
En is awesome. Always friendly, courteous and very skilled. Started going for pedicures for foot pain, 3 visits later, I was pain free after suffering for over 20 years. Clean establishment and re... Read More
En is awesome. Always friendly, courteous and very skilled. Started going for pedicures for foot pain, 3 visits later, I was pain free after suffering for over 20 years. Clean establishment and reasonable rates. Read Less
Cara Byas
21 May 2016
REPORT
This is my second time in this week to get a mani and pedi...and, I requested Jack both times. Right now, he is walking around the shop doing nothing and stating he has an appointment. I have been w... Read More
This is my second time in this week to get a mani and pedi...and, I requested Jack both times. Right now, he is walking around the shop doing nothing and stating he has an appointment. I have been waiting for more than 30 minutes! Finally, another tech states they will serve me. Why is it so hard to find a good nail salon?! I tip well and I try not to complain! I pray some other group will take over this market. Customer service is a winner in any industry and it's not hard to deliver! Read Less
Steffie Smoot
16 Apr 2016
REPORT
Professional, Clean and Courteous. If you want quality, relaxation and just an overall amazing spa like experience COME HERE! The prices are decent as well.
T P.
1 Apr 2016
REPORT
I watched two clients being seated at dirty spa chairs. The former customers, one being a child, had just left. No one cleaned them. The man doing my pedi brought out packaged tools but used tools ... Read More
I watched two clients being seated at dirty spa chairs. The former customers, one being a child, had just left. No one cleaned them. The man doing my pedi brought out packaged tools but used tools lying on the station next to me. He polished my toes quickly, getting polish on my skin. Massage part minimal to non existent. Read Less
Tracy T.
18 Jan 2016
REPORT
Stay away. When I pointed out the issues with my S N S manicure all the technician was concerned about was scanning my card and interrupting me. The finish was rough and pitted. Again, the only concer... Read More
Stay away. When I pointed out the issues with my S N S manicure all the technician was concerned about was scanning my card and interrupting me. The finish was rough and pitted. Again, the only concern was my payment. Worst manicure in a long time. Read Less
Rating R.
9 May 2015
REPORT
This nail salon tops the WORST of the WORST experience that I've ever had at a nail salon coming from someone who goes to the nail salon every two weeks faithfully. I went to this salon two days ago w... Read More
This nail salon tops the WORST of the WORST experience that I've ever had at a nail salon coming from someone who goes to the nail salon every two weeks faithfully. I went to this salon two days ago with my sister. At first everything was okay got offered various drinks then I sat in the pedicure chair but I didn't start getting worked on an hour later. The woman who worked on me immediately started rushing. The women started working on my feet and massaging my feet and ends up scratching me with her nail and goes over the scratch with the hot stone making my skin red and inflamed. The women claims she seen the scratch but didn't want to bother me but if she did go over the scratch why would you go over it with a hot stone ? And she claimed that it was already there but when you first get scratched you bleed a little bit and that's what was happening. So the women Denys that she did it making me grow with even more anger. Then she works on my nails and I had acrylic but got it off mostly just had a little piece of it left on a couple nails and the women scraps off the majority but not all of it then continues to paint my nails. Then when she paints my nails she puts nail polish remover in it so it thins it out so much she had to do 4 or 5 coats then it doesn't even look halfway decent and chipped off on some of my nails the next day. Then the manager didn't offer an apology or discount or anything.i am very disappointed in the service I got and how the salon handled it. If I would've gotten an apology at the least I wouldn't even have gone this far as making this review. Read Less
Malinda H.
1 Jun 2014
REPORT
Horrible job on my hands. They looked unfinished and didn't last a week.
kandiparks
8 Feb 2013
REPORT
Excellent service. Very friendly and helpful. My girls and I can't wait to go back. Thanks Spa Nails....Love the New design.
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Book an Appointment
Online booking unavailable
Please call
(336) 768-9585
524 Hanes Mall Boulevard
Winston Salem North Carolina 27103
Business Hours
Monday
Mon
10:00AM-20:00PM
Tuesday
Tue
10:00AM-20:00PM
Wednesday
Wed
10:00AM-20:00PM
Thursday
Thu
10:00AM-20:00PM
Friday
Fri
10:00AM-20:00PM
Saturday
Sat
10:00AM-20:00PM
Sunday
Sun
13:00PM-18:00PM
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Spa Nails

Winston Salem, North Carolina
(15)
524 Hanes Mall Boulevard
Winston Salem North Carolina 27103
Monday
10:00AM-20:00PM
Tuesday
10:00AM-20:00PM
Wednesday
10:00AM-20:00PM
Thursday
10:00AM-20:00PM
Friday
10:00AM-20:00PM
Saturday
10:00AM-20:00PM
Sunday
13:00PM-18:00PM
BhaviP patel
6 May 2018
REPORT
Truly worst place to go. Very poor customer service. Very rude. U don’t get what you ask for. Has a enough time to finish the service but lady rushed out on me and said come back next time and we fix ... Read More
Truly worst place to go. Very poor customer service. Very rude. U don’t get what you ask for. Has a enough time to finish the service but lady rushed out on me and said come back next time and we fix it.. I was asking that nail filing is not even can you please even my nails and she said even while little kid can see tell the difference of round and square and professional person not see that I wish I can upload the picture Read Less
Robin
8 Apr 2018
REPORT
Great job on my eyebrows! Didnt know they did eyebrows. She took great care to make sure it was done right and she didn't rush through it. That's important to me. She actually cared and showed that th... Read More
Great job on my eyebrows! Didnt know they did eyebrows. She took great care to make sure it was done right and she didn't rush through it. That's important to me. She actually cared and showed that through her service. Read Less
Kimberly Jaxson
4 Apr 2018
REPORT
The service was slow. It took about 2.5 hours for my pedicure. However, I do like my finished product!
Jennifer Baldonado
14 Mar 2018
REPORT
Staff was super nice but this nail salon is dirty. Nail tech didn’t wash her hands in between customers. She started using the same utensils on me that she used on the customer right before me. She di... Read More
Staff was super nice but this nail salon is dirty. Nail tech didn’t wash her hands in between customers. She started using the same utensils on me that she used on the customer right before me. She did not wipe down her station before asking me to sit after doing an acrylic fIll with an Electric file to my manicure. The sanitation standard was zero. Polish job I could have done with my left hand. Read Less
Dalila Aguilar
21 Feb 2018
REPORT
I have been going to Spa nails for yours anne is the best tech, she always does a great job!
Shante Coakley
24 Apr 2017
REPORT
Long time customer who been coming for years.. The best nail technician was Susan, ever since Susan left this nail shop has become horrible. I wouldn't recommend this nail shop to no one ever again!!!... Read More
Long time customer who been coming for years.. The best nail technician was Susan, ever since Susan left this nail shop has become horrible. I wouldn't recommend this nail shop to no one ever again!!! After the way I was treated last time I went. I had called to see if they had time to do a pedicure and he said yes. Went there and waited for an almost an hour before they told me,I should come back tomorrow. After soaking for an hour ,because it's late. They never apologized or even to offer discounted my service for future due to the inconvenience. So disappointed!!!Read Less
Elizabeth Ling
20 Oct 2016
REPORT
Super fabulous! I had gotten an acrylic set at another salon and didn't like them. So I sat down and An fixed them and did an amazing job. I will definately be going back:)
Daniel Everhart
1 Sep 2016
REPORT
En is awesome. Always friendly, courteous and very skilled. Started going for pedicures for foot pain, 3 visits later, I was pain free after suffering for over 20 years. Clean establishment and re... Read More
En is awesome. Always friendly, courteous and very skilled. Started going for pedicures for foot pain, 3 visits later, I was pain free after suffering for over 20 years. Clean establishment and reasonable rates. Read Less
Cara Byas
21 May 2016
REPORT
This is my second time in this week to get a mani and pedi...and, I requested Jack both times. Right now, he is walking around the shop doing nothing and stating he has an appointment. I have been w... Read More
This is my second time in this week to get a mani and pedi...and, I requested Jack both times. Right now, he is walking around the shop doing nothing and stating he has an appointment. I have been waiting for more than 30 minutes! Finally, another tech states they will serve me. Why is it so hard to find a good nail salon?! I tip well and I try not to complain! I pray some other group will take over this market. Customer service is a winner in any industry and it's not hard to deliver! Read Less
Steffie Smoot
16 Apr 2016
REPORT
Professional, Clean and Courteous. If you want quality, relaxation and just an overall amazing spa like experience COME HERE! The prices are decent as well.
T P.
1 Apr 2016
REPORT
I watched two clients being seated at dirty spa chairs. The former customers, one being a child, had just left. No one cleaned them. The man doing my pedi brought out packaged tools but used tools ... Read More
I watched two clients being seated at dirty spa chairs. The former customers, one being a child, had just left. No one cleaned them. The man doing my pedi brought out packaged tools but used tools lying on the station next to me. He polished my toes quickly, getting polish on my skin. Massage part minimal to non existent. Read Less
Tracy T.
18 Jan 2016
REPORT
Stay away. When I pointed out the issues with my S N S manicure all the technician was concerned about was scanning my card and interrupting me. The finish was rough and pitted. Again, the only concer... Read More
Stay away. When I pointed out the issues with my S N S manicure all the technician was concerned about was scanning my card and interrupting me. The finish was rough and pitted. Again, the only concern was my payment. Worst manicure in a long time. Read Less
Rating R.
9 May 2015
REPORT
This nail salon tops the WORST of the WORST experience that I've ever had at a nail salon coming from someone who goes to the nail salon every two weeks faithfully. I went to this salon two days ago w... Read More
This nail salon tops the WORST of the WORST experience that I've ever had at a nail salon coming from someone who goes to the nail salon every two weeks faithfully. I went to this salon two days ago with my sister. At first everything was okay got offered various drinks then I sat in the pedicure chair but I didn't start getting worked on an hour later. The woman who worked on me immediately started rushing. The women started working on my feet and massaging my feet and ends up scratching me with her nail and goes over the scratch with the hot stone making my skin red and inflamed. The women claims she seen the scratch but didn't want to bother me but if she did go over the scratch why would you go over it with a hot stone ? And she claimed that it was already there but when you first get scratched you bleed a little bit and that's what was happening. So the women Denys that she did it making me grow with even more anger. Then she works on my nails and I had acrylic but got it off mostly just had a little piece of it left on a couple nails and the women scraps off the majority but not all of it then continues to paint my nails. Then when she paints my nails she puts nail polish remover in it so it thins it out so much she had to do 4 or 5 coats then it doesn't even look halfway decent and chipped off on some of my nails the next day. Then the manager didn't offer an apology or discount or anything.i am very disappointed in the service I got and how the salon handled it. If I would've gotten an apology at the least I wouldn't even have gone this far as making this review. Read Less
Malinda H.
1 Jun 2014
REPORT
Horrible job on my hands. They looked unfinished and didn't last a week.
kandiparks
8 Feb 2013
REPORT
Excellent service. Very friendly and helpful. My girls and I can't wait to go back. Thanks Spa Nails....Love the New design.
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know