I went to Fantasy Nail for the first time on a recommendation in the fall of 2010. The ladies there do a fantastic pedicure. Emily, the salon owner, did my fill-ins. She's very nice and personable.... Read More
I went to Fantasy Nail for the first time on a recommendation in the fall of 2010. The ladies there do a fantastic pedicure. Emily, the salon owner, did my fill-ins. She's very nice and personable. However, my nails were always sub-par. They were extremely thick, and she could never get them shaped properly. I always hoped she'd improve. However, I finally stopped going because she was the WORST at time management. I always scheduled my appointments, and she never honored them. The final straw was when she was 40 minutes late! My time is just as valuable as hers.Fast forward to 2013. I started going back for pedicures, and she asked to do my fill-ins again. I agreed. Still the same shoddy work, but she's just so darn nice. I just kept giving her instructions on how to make them better. I went to her 5 times - again, with appointments. The 2nd time, she'd asked me to come in a day early, to which I agreed. I got there, and found out that she'd left a day early for her vacation, and was not there! Unbelievable! I complained, and the ladies there called her. She apologized on the phone, and said that she would call me in advance if she was going to be out again. Well, I went for my scheduled appointment on last Saturday, and she was not there again! I was TICKED OFF! She never bothered to call (yes, she has my number!). No one there apologized, made arrangements to honor my appointment, nothing! I called my former, PROFESSIONAL salon from the waiting area of Fantasy Nail, and immediately went back to old faithful. I will NEVER go back to Fantasy Nail!Fool me once, shame on you. Fool me twice, shame on me! It is obvious that Emily does not value me as a client. She's extremely unprofessional, and her work is tacky! I've gone back to my former salon, where the work is consistently good. I pay $5 more, but, as they say, you get what you pay for. I pay more for professionalism and GREAT looking nails! Read Less