9/22/16. I went in to get my nails done. Was surprised I only saw one person working, whom was with a customer. I asked the lady if she could tell me about how long of a wait there would be. She said you have to wait. I said ok, about how long. She said did you pick a color. I said no, I just walked in the door. She said pick a color. So I looked at the very small selection of colors. Ask her if she had any other colors somewhere. Instead of answering me she said you pick a color there. I said ok, so that means you do not have any other colors? She pointed to the far back side of the salon. I asked again how long the wait would be,. She stated 10 minutes. I choose my color and sat for 10 minutes. I looked to see where she was on the other customer and she wasn't even half way done, so I asked her, Do you think you will be done in around another 15 minutes or so cause I can come back. She looked up at me as if I was bothering her, and said I can not do yours before I finish with this customer, you have to wait, I get to you when I can. That was more than enough for me. I left and will not be returning to City nails again. Rude, can't answer simple questions and made me feel like I was bothersome. Read Less

Unfortunately, there was not much to be positive about. As little product was used to scrub my legs and feet. On the second leg, I could barely feel any scrub. Maybe they are saving it for another customer, like the one beside me--she had a different tech and she received a really nice scrub.Oh wait! There was a long massage. That was positive! And needed. Ok back to the not so good stuff. I was never rinsed off with clean water after the scrub. Just the dirty water splashed around my feet and legs.  I was not asked if I wanted my nails cut down, so when I asked about it after my shoes were put on, a CUTICLE trimmer was used to cut them (making one toenail much shorter than the rest) and instead of rinsing my feet off with water, a towel was used and some of the buffed/filed nail residue was still in the crevices of my nails. The tool to clean under the nail and around the nail bed was never used,but my neighbor got a thorough cleaning around hers.  Then I didn't receive any base before my french pedicure. When I asked for two top coats BECAUSE I didn't get a base coat, I was flashed a bottle of something that looked like pure alcohol (or the substance used before applying the true base from a gel nail set). He said that WAS the base coat. What the heck? That isn't even polish!It's all cruddy in the crevices of my toes. Instead of taking the brush and using acetone to clean any excess nail polish from my toes (like my neighbor!), another layer of polish was applied to the skin and then a fingernail was used. Needless to say, after drying, all I have is white crud around the outside of my nails. So, if you want the tackiest, least amount of effort, least amount of product for a $32 french pedicure, go to City Nails. For poor service, you will not be disappointed, but if you want quality, run and go elsewhere! Well, the tech next to me did a great job, I just don't know her name. My tech was a male, so if he is the only one available, wait for someone else. Read Less

I will not go back to city nails, I am going to ask for my money back I haven't had them a week and they all look like hell! Lifting on the side to thin just over all bad! And the women made my finger bleed twice while getting my nails Read Less