This salon is really nice. The staff are great, nice and they work together. However, they did not give me the hair color i asked for. I went in for a consultation, and gave two pictures of the color ... Read More
This salon is really nice. The staff are great, nice and they work together. However, they did not give me the hair color i asked for. I went in for a consultation, and gave two pictures of the color i wanted. I wanted a dark root and have it ombre to an ash blonde. My expectations were that it would be more blonde than brown. During the consultation they told me that they could do it, and it would take 3 to 3.5 hours. I was excited and booked my appointment for the next day. I come in for my appointment, and the first thing that was done was they dyed my entire hair dark brown. From root to end, dark brown. I was told it was easier to weave the blonde in (even though i already had blonde at the ends that they covered up with the brown). After the stylist started weaving in blonde doing 'baby lights', the owner walked in the room and started getting on the stylist because they shouldnt have done the brown all over. First mistake- because of the way the owner got onto the stylist, and the look on her face, i started getting nervous that my hair was ruined.... i think i knew from that point I wasnt going to get the pretty color I asked for. The owner told me that it would take just a little longer than the 3 hours. (Im expecting maybe anothee hour).... Second mistake. I was quoted 3 to 3.5 hours it would take .. i was there for 6 and a half hours!! And I didnt end with the color i was expecting. At the end if the 6th hour, they asked me if i liked it... and I was honest. I do like the color, and they did a good job... but i didnt speak up and say that it wasnt what i wanted/asked for. Mainly i didnt speak up because i had already wasted my whole day there, and i just wanted to go home . .. i cried that night after i got home, because I spent $245 for it not to be what i asked for. Now, most of my review is negative, but there are positives. Renee, the owner is not going to let you leave with bad hair, my hair does look pretty. The stylist all work together, and help each other (4 stylist worked on my hair). The salon itself is gorgeous. And everyone is nice. Read Less