I really wanted to like this place, but I just can't recommend it. I set this up as part of a bridal party outing two days before the wedding, and I definitely wouldn't use it again for "occasion" na... Read More
I really wanted to like this place, but I just can't recommend it. I set this up as part of a bridal party outing two days before the wedding, and I definitely wouldn't use it again for "occasion" nails. If you're not too picky about your nails, check it out.Let's start with the good: Mimi is sweet and was easy to work with. She offered us water and wine numerous times. She gave each of us a 10% group discount. She is in a convenient and easy-to-find location. She seems to stay very busy, with multiple people in and out, phones ringing for appointments and what I assume were locals (always a good sign, right?) when we first got there. There are tons of polish choices, both gel and regular polish. I don't think any of us had issues with polish staying put (most of us did gel mani and regular pedi)Highlights of the bad: - Mimi told me on the phone when I made the appt, that she only had 4 chairs and 4 people to do nails, therefore my group of 8 would be split in half. No big deal, we came prepared with fixin's for mimosas. However, after one pedicure, person #4 disappeared. And after one mani/pedi, person #3 disappeared. Leaving only Mimi and another woman to do the other 6 mani/pedi's. It was very rushed (yet still took FOR-EV-ER) and disorganized - Mimi was bouncing between answering the phone, painting a design on one person's toes and doing a manicure all at the same time. - The actual mani/pedi left a lot to be desired. There was minimal filing and no cutting of nails or cuticles. There was no lotion/cuticle oil rub. The polish I chose for my pedi was thick and goopy. But, instead of trying to thin it or ask me to pick another polish, he just kept layering it on hoping it would get better, until I said something. Mimi had a very difficult time executing what the bride was asking for (both she and I have had the same thing done previously without any difficulty, so not asking for something ridiculous). - Mimi had convinced the mother-of-the-groom (a demure, mani/pedi virgin) to get "sparkles" on top of her pedicure. The "sparkles" turned out to just be a straight up silver polish which entirely covered her pretty coral polish. When she was done with one foot and the M-o-G politely said she didn't really like it, there was visible irritation and sigh-ing and palpable tension in the air. I get it, it's annoying to fix it, but still. Mimi had a bunch of "Best of" awards certificates on her wall. Maybe we caught her on an off day or she was overwhelmed by having 8 of us... I'm not sure. But, we were all flabbergasted that this could possibly be the best in the area. Read Less