Very long review but a must read if you're considering this horrible salon.So, I just moved to Mt. Airy and decided to try this salon out, hoping to secure a new favorite local salon. This was one of ... Read More
Very long review but a must read if you're considering this horrible salon.So, I just moved to Mt. Airy and decided to try this salon out, hoping to secure a new favorite local salon. This was one of the only salons in the area with reviews on Yelp, so I went for it. I opted to get "mermaid nails" which is the chrome gel polish option. The nail tech first of all put the wrong color on my nails. The color I selected was "number three" however she put the roman numeral three color on my nails. I was fine with this, even though it wasn't what I wanted. Mind you, these nails cost $45 so it's not a cheap option at all. The owner of the salon did give me $10 off (the extra charge for the chrome nail color option) for the mix-up so that was nice. He seemed very nice and was apologetic...that changed though...The very next day, the chrome color started to chip off of my nails. I work an office job, so it's not like I'm hard on my nails or anything. So, I contacted the salon to inquire about having my nails redone. The owner directed me to come in whenever was convenient for me to get them fixed. So I show up that evening and the salon was pretty slammed. The owner seemed frazzled. He hurt my nails by filing the gel color off, not soaking with aluminum foil like is required of gel polish. He had an attitude the entire time, acted like I did something wrong with my nails or something. He then had trouble applying the polish, I'm not sure why. He said "I don't know what's happening...it's not sticking." He finished up, didn't charge me, and I went home. This man didn't even acknowledge me when I left the salon, I said thank you have a nice night and he said NOTHING. Again, acted like he was mad at me...for their screw-up.That evening...mere hours after getting the new polish...my nails chipped. Over the next two days, my nails chipped off so much to the point that I cut them down short to try to hide the chipping. I'm so disappointed with the place and will NEVER be back. I DO NOT recommend this place to anyone, ever. It was such an unfortunate experience. Read Less