13 Reviews

In2 Nails

Matthews, North Carolina
Reviews
Michelle Johnson
3 Jul 2017
REPORT
Awful so slow and not one of my nails are the same length. One had an air bubble that I had to point out and I was the for over 2 and a half hours. Never again. And it was a place someone recommend... Read More
Awful so slow and not one of my nails are the same length. One had an air bubble that I had to point out and I was the for over 2 and a half hours. Never again. And it was a place someone recommended oh by the way 2 and a half hours I was the only customer I didn't have to wait. Read Less
Jessica Price
11 Mar 2017
REPORT
I had an acrylic fill and gel manicure done here last week and I'm torn how I feel about the experience. The girl did amazing on my nails, best job I've ever had done. They look great and are holding ... Read More
I had an acrylic fill and gel manicure done here last week and I'm torn how I feel about the experience. The girl did amazing on my nails, best job I've ever had done. They look great and are holding up wonderfully. However she wasn't very friendly, almost rude. And she hurt me a couple times, one time with the grinder on my skin it hurt so bad I had to pull away from her. I've had pedicures there before and the girl who did that was super sweet and friendly Read Less
Diane B.
17 Feb 2017
REPORT
This place was horrible!  I went in for a mani/pedi. Twice the women doing my nails stopped and left me so she could wax someone's eyebrows. I'm paying for my for a service, and the she leaves me to d... Read More
This place was horrible!  I went in for a mani/pedi. Twice the women doing my nails stopped and left me so she could wax someone's eyebrows. I'm paying for my for a service, and the she leaves me to do services on someone else. After an hour and a half, I still wasn't done. I was late for a dinner date and had to leave before she had time to put polish on my fingernails. Never again!!!! Read Less
Jillian G.
23 Jan 2017
REPORT
Stopped in here while I was visiting for work & short on time, needed to get a fill in & gel nail.The ladies were helpful & pleasant to be around. A couple other customers came in and they seemed to k... Read More
Stopped in here while I was visiting for work & short on time, needed to get a fill in & gel nail.The ladies were helpful & pleasant to be around. A couple other customers came in and they seemed to know them all by name which I appreciated.They were incredibly thorough with their work - almost too thorough as I had to push to get out of there in an hour and fifteen minutes. I was incredibly impressed with their attention to detail and wished I didn't have to rush them. I didn't have cash nor did they take AMEX, so I had to write a check, which was a bit off-putting, but other than that, I would definitely visit again. Read Less
Licy Ellenburg
21 Jan 2017
REPORT
I asked for a service and repeatedly said I did not want something, they attempted to do the service I told them to stop and told them What I wanted again, the lady continued to do the service I had a... Read More
I asked for a service and repeatedly said I did not want something, they attempted to do the service I told them to stop and told them What I wanted again, the lady continued to do the service I had asked for and then I was over charged for the exact service I specifically said several times I did not want. The lady up front was unapologetic. I paid and left. I will never go there again. Read Less
Alyssa Lang
7 Jul 2016
REPORT
I went into the salon yesterday to get my eyebrows waxed. I've been going to this location for the past few months now. When I go inside, the lady was very polite. That's about the only positive thing... Read More
I went into the salon yesterday to get my eyebrows waxed. I've been going to this location for the past few months now. When I go inside, the lady was very polite. That's about the only positive thing I could say about my experience. I specifically told her not to make my brows too thin. When I looked, they were pencil thin and my eyebrows are naturally thick. Also, as she was applying the wax she wasn't using enough on one part of my eyebrows and kept cutting me with the stick she was using. Upon leaving and looking at my face in my car, I had wax EVERYWHERE!!!!! So not only did 75% of my brows vanish, she left hot brown wax on my face that I had to remove. DO NOT GET YOUR EYEBROWS DONE HERE!!!!!! Read Less
Lindsay W.
4 Jul 2016
REPORT
Not terrible, but not great. I came here with some ladies for a girls night and we all got pedicures together. One thing I initially noticed is how small the pedicure room is. My 3 friends and I were ... Read More
Not terrible, but not great. I came here with some ladies for a girls night and we all got pedicures together. One thing I initially noticed is how small the pedicure room is. My 3 friends and I were talking and the other row of 4 people across from us were silent. It felt a bit weird because they could hear our entire conversation because of how small the room is overall. We made a reservation for the four of us. However, there weren't enough people to do all of us at once. I understand they have to rotate, but one of my friends sat there for almost 45 minutes before they started on her and at that point some of us were done. Mine took the longest, and I feel as though it threw us all off because we all came together, but we couldn't leave together. Overall, the pedicure was ok. You can tell they didn't do the layers of polish consistently b/c some of my nails are lighter than others and you can see the streaks from the polish. My polish chipped just 3 days later. Disappointing. Read Less
Lyndenise B.
23 May 2016
REPORT
Sadly disappointed.The location is very convenient, clean studio, and friendly employees.However, I had someone that was new for the location and they should have known the quality of work they did. E... Read More
Sadly disappointed.The location is very convenient, clean studio, and friendly employees.However, I had someone that was new for the location and they should have known the quality of work they did. Every nail was shaped differently and my cuticles came out worse than when they went in. By the next day, the clear nail polish (since I didn't use a color on my hands) was bubbling up and peeling. I have never had that happen, not even with a clear nail coat. The nail color on my feet was unfinished with half nails completely polish free. Now let's talk about location and price. There are signs that if you pay cash you receive a 5% discount. What about the new clients that aren't familiar with this policy? Shouldn't you make an exception in order to keep them? Well $38 for a mani/pedi is completely overpriced. I live in Miami and have amazing service for much less.I certainly would not recommend coming here if you want quality service. I wish I would have asked for the name of the technician that did my nails because she is not worth the $38. Read Less
Renatta D.
14 Apr 2016
REPORT
Friendly atmosphere...and a job well done!   I arrived 10 minutes before they closed and they were still quite welcoming. I'll be back. Thank you Nancy, Tim, and Monica for your great service! My fing... Read More
Friendly atmosphere...and a job well done!   I arrived 10 minutes before they closed and they were still quite welcoming. I'll be back. Thank you Nancy, Tim, and Monica for your great service! My fingers and toes look very nice! Read Less
Dawn K
23 Jun 2015
REPORT
I've been here several times. Terry is the best but I've had several others do my nails. Even told me I had an ingrown toenail (couldn't feel it due to prior surgery on that foot). They always have a ... Read More
I've been here several times. Terry is the best but I've had several others do my nails. Even told me I had an ingrown toenail (couldn't feel it due to prior surgery on that foot). They always have a great time and make customers feel welcome. They were the only ones I trusted for my first pedicure after my foot surgery and the only ones I trust since my ingrown toenail removal. I don't mind the 40-45 min drive either.Read Less
sarah e.
27 Mar 2015
REPORT
Nice little nail spot in Matthews.  Friendly staff and decent pricing.  Do they do the best job in town? No. Do they get the job done when you are in a pinch and don't want to break the bank? Absolute... Read More
Nice little nail spot in Matthews.  Friendly staff and decent pricing.  Do they do the best job in town? No. Do they get the job done when you are in a pinch and don't want to break the bank? Absolutely!  Are they open on Sundays? Yup!This isn't my regular mani pedi place but I will happily come back. The place is clean.  Everyone is friendly and they have good prices which are all wins in my book! Read Less
Leslie Hobbs
27 May 2014
REPORT
I love this pIace. I have had all the girls do my nails at one time or another. Heidi does wonderful artwork on the finished nail. Terry always has something funny to share while she is working, and T... Read More
I love this pIace. I have had all the girls do my nails at one time or another. Heidi does wonderful artwork on the finished nail. Terry always has something funny to share while she is working, and Tracy is very sweet and very professional. I have had fabulous pedicures, love the warm wax wrap, hot towels wrapped on my calves and their citrus scrubs smell wonderful. I usually have a gel manicure with color or french and I rarely have any problems. I have had a chip in one nail a couple days later, I returned and they fixed it for free.Read Less
Fleece P.
3 Mar 2014
REPORT
The owner needs to re-evaluate her staff. We won't go back If they want to keep good clientele they need to learn business etiquette and tell all their technicians to treat the customers with care . M... Read More
The owner needs to re-evaluate her staff. We won't go back If they want to keep good clientele they need to learn business etiquette and tell all their technicians to treat the customers with care . My daughter hated them asking about our personal life . Read Less
Book an Appointment
Online booking unavailable
Please call
(980) 245-7260
930 Park Center Drive
Matthews North Carolina 28105
Business Hours
Monday
Mon
09:30AM-19:00PM
Tuesday
Tue
09:30AM-19:00PM
Wednesday
Wed
09:30AM-19:00PM
Thursday
Thu
09:30AM-19:00PM
Friday
Fri
09:30AM-19:00PM
Saturday
Sat
09:30AM-19:00PM
Sunday
Sun
12:00PM-18:00PM
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In2 Nails

Matthews, North Carolina
(13)
930 Park Center Drive
Matthews North Carolina 28105
Monday
09:30AM-19:00PM
Tuesday
09:30AM-19:00PM
Wednesday
09:30AM-19:00PM
Thursday
09:30AM-19:00PM
Friday
09:30AM-19:00PM
Saturday
09:30AM-19:00PM
Sunday
12:00PM-18:00PM
Michelle Johnson
3 Jul 2017
REPORT
Awful so slow and not one of my nails are the same length. One had an air bubble that I had to point out and I was the for over 2 and a half hours. Never again. And it was a place someone recommend... Read More
Awful so slow and not one of my nails are the same length. One had an air bubble that I had to point out and I was the for over 2 and a half hours. Never again. And it was a place someone recommended oh by the way 2 and a half hours I was the only customer I didn't have to wait. Read Less
Jessica Price
11 Mar 2017
REPORT
I had an acrylic fill and gel manicure done here last week and I'm torn how I feel about the experience. The girl did amazing on my nails, best job I've ever had done. They look great and are holding ... Read More
I had an acrylic fill and gel manicure done here last week and I'm torn how I feel about the experience. The girl did amazing on my nails, best job I've ever had done. They look great and are holding up wonderfully. However she wasn't very friendly, almost rude. And she hurt me a couple times, one time with the grinder on my skin it hurt so bad I had to pull away from her. I've had pedicures there before and the girl who did that was super sweet and friendly Read Less
Diane B.
17 Feb 2017
REPORT
This place was horrible!  I went in for a mani/pedi. Twice the women doing my nails stopped and left me so she could wax someone's eyebrows. I'm paying for my for a service, and the she leaves me to d... Read More
This place was horrible!  I went in for a mani/pedi. Twice the women doing my nails stopped and left me so she could wax someone's eyebrows. I'm paying for my for a service, and the she leaves me to do services on someone else. After an hour and a half, I still wasn't done. I was late for a dinner date and had to leave before she had time to put polish on my fingernails. Never again!!!! Read Less
Jillian G.
23 Jan 2017
REPORT
Stopped in here while I was visiting for work & short on time, needed to get a fill in & gel nail.The ladies were helpful & pleasant to be around. A couple other customers came in and they seemed to k... Read More
Stopped in here while I was visiting for work & short on time, needed to get a fill in & gel nail.The ladies were helpful & pleasant to be around. A couple other customers came in and they seemed to know them all by name which I appreciated.They were incredibly thorough with their work - almost too thorough as I had to push to get out of there in an hour and fifteen minutes. I was incredibly impressed with their attention to detail and wished I didn't have to rush them. I didn't have cash nor did they take AMEX, so I had to write a check, which was a bit off-putting, but other than that, I would definitely visit again. Read Less
Licy Ellenburg
21 Jan 2017
REPORT
I asked for a service and repeatedly said I did not want something, they attempted to do the service I told them to stop and told them What I wanted again, the lady continued to do the service I had a... Read More
I asked for a service and repeatedly said I did not want something, they attempted to do the service I told them to stop and told them What I wanted again, the lady continued to do the service I had asked for and then I was over charged for the exact service I specifically said several times I did not want. The lady up front was unapologetic. I paid and left. I will never go there again. Read Less
Alyssa Lang
7 Jul 2016
REPORT
I went into the salon yesterday to get my eyebrows waxed. I've been going to this location for the past few months now. When I go inside, the lady was very polite. That's about the only positive thing... Read More
I went into the salon yesterday to get my eyebrows waxed. I've been going to this location for the past few months now. When I go inside, the lady was very polite. That's about the only positive thing I could say about my experience. I specifically told her not to make my brows too thin. When I looked, they were pencil thin and my eyebrows are naturally thick. Also, as she was applying the wax she wasn't using enough on one part of my eyebrows and kept cutting me with the stick she was using. Upon leaving and looking at my face in my car, I had wax EVERYWHERE!!!!! So not only did 75% of my brows vanish, she left hot brown wax on my face that I had to remove. DO NOT GET YOUR EYEBROWS DONE HERE!!!!!! Read Less
Lindsay W.
4 Jul 2016
REPORT
Not terrible, but not great. I came here with some ladies for a girls night and we all got pedicures together. One thing I initially noticed is how small the pedicure room is. My 3 friends and I were ... Read More
Not terrible, but not great. I came here with some ladies for a girls night and we all got pedicures together. One thing I initially noticed is how small the pedicure room is. My 3 friends and I were talking and the other row of 4 people across from us were silent. It felt a bit weird because they could hear our entire conversation because of how small the room is overall. We made a reservation for the four of us. However, there weren't enough people to do all of us at once. I understand they have to rotate, but one of my friends sat there for almost 45 minutes before they started on her and at that point some of us were done. Mine took the longest, and I feel as though it threw us all off because we all came together, but we couldn't leave together. Overall, the pedicure was ok. You can tell they didn't do the layers of polish consistently b/c some of my nails are lighter than others and you can see the streaks from the polish. My polish chipped just 3 days later. Disappointing. Read Less
Lyndenise B.
23 May 2016
REPORT
Sadly disappointed.The location is very convenient, clean studio, and friendly employees.However, I had someone that was new for the location and they should have known the quality of work they did. E... Read More
Sadly disappointed.The location is very convenient, clean studio, and friendly employees.However, I had someone that was new for the location and they should have known the quality of work they did. Every nail was shaped differently and my cuticles came out worse than when they went in. By the next day, the clear nail polish (since I didn't use a color on my hands) was bubbling up and peeling. I have never had that happen, not even with a clear nail coat. The nail color on my feet was unfinished with half nails completely polish free. Now let's talk about location and price. There are signs that if you pay cash you receive a 5% discount. What about the new clients that aren't familiar with this policy? Shouldn't you make an exception in order to keep them? Well $38 for a mani/pedi is completely overpriced. I live in Miami and have amazing service for much less.I certainly would not recommend coming here if you want quality service. I wish I would have asked for the name of the technician that did my nails because she is not worth the $38. Read Less
Renatta D.
14 Apr 2016
REPORT
Friendly atmosphere...and a job well done!   I arrived 10 minutes before they closed and they were still quite welcoming. I'll be back. Thank you Nancy, Tim, and Monica for your great service! My fing... Read More
Friendly atmosphere...and a job well done!   I arrived 10 minutes before they closed and they were still quite welcoming. I'll be back. Thank you Nancy, Tim, and Monica for your great service! My fingers and toes look very nice! Read Less
Dawn K
23 Jun 2015
REPORT
I've been here several times. Terry is the best but I've had several others do my nails. Even told me I had an ingrown toenail (couldn't feel it due to prior surgery on that foot). They always have a ... Read More
I've been here several times. Terry is the best but I've had several others do my nails. Even told me I had an ingrown toenail (couldn't feel it due to prior surgery on that foot). They always have a great time and make customers feel welcome. They were the only ones I trusted for my first pedicure after my foot surgery and the only ones I trust since my ingrown toenail removal. I don't mind the 40-45 min drive either.Read Less
sarah e.
27 Mar 2015
REPORT
Nice little nail spot in Matthews.  Friendly staff and decent pricing.  Do they do the best job in town? No. Do they get the job done when you are in a pinch and don't want to break the bank? Absolute... Read More
Nice little nail spot in Matthews.  Friendly staff and decent pricing.  Do they do the best job in town? No. Do they get the job done when you are in a pinch and don't want to break the bank? Absolutely!  Are they open on Sundays? Yup!This isn't my regular mani pedi place but I will happily come back. The place is clean.  Everyone is friendly and they have good prices which are all wins in my book! Read Less
Leslie Hobbs
27 May 2014
REPORT
I love this pIace. I have had all the girls do my nails at one time or another. Heidi does wonderful artwork on the finished nail. Terry always has something funny to share while she is working, and T... Read More
I love this pIace. I have had all the girls do my nails at one time or another. Heidi does wonderful artwork on the finished nail. Terry always has something funny to share while she is working, and Tracy is very sweet and very professional. I have had fabulous pedicures, love the warm wax wrap, hot towels wrapped on my calves and their citrus scrubs smell wonderful. I usually have a gel manicure with color or french and I rarely have any problems. I have had a chip in one nail a couple days later, I returned and they fixed it for free.Read Less
Fleece P.
3 Mar 2014
REPORT
The owner needs to re-evaluate her staff. We won't go back If they want to keep good clientele they need to learn business etiquette and tell all their technicians to treat the customers with care . M... Read More
The owner needs to re-evaluate her staff. We won't go back If they want to keep good clientele they need to learn business etiquette and tell all their technicians to treat the customers with care . My daughter hated them asking about our personal life . Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know