This nail salon clearly has many good reviews, but I had two of my worst nail salon experiences ever here a few months apart. The first time, when I had a super rushed pedicure that was poorly done, I... Read More
This nail salon clearly has many good reviews, but I had two of my worst nail salon experiences ever here a few months apart. The first time, when I had a super rushed pedicure that was poorly done, I said I'd never go back. But someone I know who loves this salon convinced me to give them another try-so there were several months between my visits. This second visit was even worst than the first with another very rushed pedicure. (I am not joking in any way when I say each leg was massaged about 60-90 seconds, and the salon was NOT busy at the time.) The pedicure was sloppy, and didn't last very long, but the worst part was what was done during the eyebrow wax. Although there were several girls milling around with nothing to do, they were also all trying to eat lunch (at the same time) so I was sent into the wax area, and then left for about five minutes. I could clearly hear them deciding who would come do my wax (and yes, I know, I should have known better by this point!), finally a young girl was sent in. She clearly had very little experience in waxing as evidenced by the fact that she somehow managed to rip off a line THROUGH my eyebrow, making it look like my eyebrow was two separate sections! I was horrified, and there's no fixing that other than allowing it to grow for several months. I'll never step foot in this salon again, and I had no interest in discussing this with the owner as she was there the day this happened, and was hiring the staff. Again, obviously many people are happy here, but I'm clearly not the only person who has had really negative experiences like this either. There are certainly better alternatives in Kernersville. Read Less