Took my handicap elderly mom there. Other Salons have not been very nice or patient with her. The entire staff was awesome and even made accommodations to help me with her. Oh, and great service! We love our nails! Read Less

Love love love 1time experience was great, didn't wait even 2 minutes with a full house... customer service was fabulous can't wait to go back! I received a pedicure, haven't tried manicure yet but will next time! Read Less

New ownership: Not good service. Spent $100 Friday evening for pedicure, manicure, gel polish hands, and eyebrows. Tuesday- I stopped in because 5 nails had gel polish chipping (started that Sat) and manager charged me to change the bad gel polish because they said it had been over 3 days. I have went to this salon for years and have never complained about any service until now. Not good customer service or products anymore... disappointed and looking for a new salon. Read Less

**VERY DETAILED**I don't normally leave reviews/ratings...but here I go. So... I've been coming here for the past +/- 2 months and have had a great experience, and I only request Mr. Aiden. Well today I was coming in for my usual 2 week fill. I arrived early (8:38a), before the staff but remained in my car until they decided to turn on the "open" sign. While I was in my car, the staff start arriving at 9:20a and I was definitely noticed by the manager Jessica after she got in to turn the light's on. At 9:25a the open sign was still not on however; another customer pulls in but makes it to the door before me. It seemed like the manager knew her and they immediately discuss her needs while she requested Mr. Aiden. When I was ask, I requested Mr. Aiden as usual. The manager said to me..."ok". Now keep in mind we were all still at the door. The manager continues a convo with the other customer, gets to the front desk leans to the side and says "Um Mr. Aiden is going to do her first". I immediately replied "but I've been waiting since 830"... the manager proceeds to say "I know but she walked in first".TF!! Now this may not be a big deal to some but to me this was not at all good customer service. This was a shitty start to a shitty end! Here's is where I get "cussin" mad. I was given to Ms. Young who fkd up my cuticles.. ALL OF THEM!! Then I HAD TO TELL HER to take off the lifted area's of my nails... ALL OF THEM! This heffa was just gonna add acrylic to already  lifted nails?? Lame af or nah? But wait, there's more...Apparently I had a small fungus spot from trapped water bc of a lift and Ms. Young had to ask the manager what it was...then got instruction on how to fix it...smh! Now I have been getting my nails done for over 10+yrs and am very very very particular about how they're done.THEN I was passed to this rude ass bitch (wish I knew her name) from the front desk to polish my nails. I told her the polish looked  lumpy and asked if she could fix them. This bitch decided to ONLY paint over the lumpy shitty job that she had just done and proceeded to toss my hands to the side with each paint over! Despite my request, she sent me to the dryer anyway. I turned to the manager and asked if someone else could paint my nails bc the 2nd lady decided to paint over instead of fix them. Jessica kindly fixed them herself (re-buff included) and advised me that the reason the polish didn't look good was bc my acrylic job WASN'T SMOOTH! During all of this I over here conversation by the manager (despite her nice paint job) about waiting for this bad review... idk if that was about me or not... so here you go!I was pretty upset and I know they could tell by the look on my face... hence the conversation. If you come here, PLEASE choose your tech wisely. Not everyone knows what they're doing or how to treat a customer. Don't let the offer of a drink distract you. Read Less

This has been my "go to" nail place forever but on a friend's recommendation I tried another local nail place. I won't make that mistake again. Vanity is always clean and everyone is friendly. They do a great job and always treat me and my daughter with respect. Read Less

I went for a pedicure with Nick and my daughter had a pedicure with Young. What a nice experience. They were a lot of fun, not a long wait and it was the end of the day. My daughter's feet were jacked up, but Young made them look normal again. It's not my daughter's fault, she's pregnant. Thank you, Young. As for Nick, he did a nice job. Read Less

They have a very wide array of nail colors but the nail techs aren't friendly and the nail tech took a mini break in the middle of doing nails to go into the back with everyone else to talk. Nice decor and set up but not very customer service minded. Read Less

At first I had high hopes. They say me down for my pedicure pretty quickly. I saw they offered wine too. But I sat in the chair, no warm water for my feet, no wine or any drinks offered for over 30 minutes. No one spoke to me for over 30 minutes. Finally, as I was thinking about leaving, someone came by to turn on the water. I still haven't been offered a drink. They don't offer different pedicure packages either. Read Less

Looking for a place to get a manicure on short notice and decided to try Vanity Nail and Spa. My first impression upon walking in the door was that it was fairly nice inside and looked like a good place to get a quality manicure. I was already mentally planning to come back for a pedicure at a later time. That was until..the young lady that checked us in did not seem the least bit knowledgeable about the services they offered, she had to keep walking off and asking one of the other women about their services and prices for various things, which is no biggie, I can deal with that. We were then seated and left to sit for approximately 20 minutes before we were acknowledged by any other employee in the salon.  Maybe I was beginning to look a bit unhappy at that point since the lady that checked us in asked literally everyone else in the salon if they would like a drink but bypassed me all together. One lady finished a pedicure and came over to start my manicure, she was the one that asked if I would like a drink. Not that I even really wanted a drink, its just the principal of the matter. She stayed there for about two minutes before she abruptly got up and went to another table to work on another woman`s nails. Then she came back to work on mine after abruptly leaving that woman. After another minute or so she left me again, for good this time. After about five minutes another nail tech sat down and finished my manicure. I have never had my nails worked on by multiple people like this, and with no explanation as to why, and this is easily the worst manicure I have ever had. They did not trim cuticles, the edges of my nails are rough and snag everything, and the polish began chipping in less than three days. My week and a half old manicure looks like its a month and a half old. Unhappy with the quality of service I received here. My daughter also has tips on and got a fill in with gel while we were there. Her index finger nail came off less than two days later, not broken, just separated from where it was not filled correctly. Not to mention that her nails do not look professionally done, she is also very disappointed with her nails for the price she was charged for them. We will not be returning and will not recommend this salon to others. Read Less

Went on Friday and had a manicure and gel polish. Saturday the edge of the gel on one nail popped off. Went in Saturday to get it fixed. They were slammed but quickly fixed it for me. Then 3 more corners of gel popped off Sunday. Obviously wasn't cured correctly. Went in today to get my money back or have them redone. They redid my nails with a new color and didn't charge me. I'm very pleased with their customer service, they could work in their social skills but I understand the language barrier for some of them. However, a smile is a smile. Read Less

Not only was the service poor during my visit on 10/8, but the quality of the pedicure and gel polish manicure were awful.  The gel polish wasn't sealed properly (by the original manicurist or the person who was supposed to be fixing it) and didn't even last a week.  I also noticed that they used Scrubbing Bubbles spray to "clean" the pedicure bowls after finishing pedicures.  The pedicure bowls need to be truly disinfected/sanitized between uses; which doesn't happen with a quick spray and wipe off of Scrubbing Bubbles.  I definitely won't be back. Read Less

The wait was not to long and the staff was friendly. I was greeted as soon as I walked in the door. When I sat down for my pedicure I was offered a beverage. The place was busy but clean and I enjoyed that the staff was both Korean and non Korean, it was a nice change from every other salon I've been to. I will be giving this place a try again Read Less

Took an hour and a half for a pedicure. The wait was fifteen minutes which was no problem but I wish they had been honest and not just told me that to keep me here and get my money, I would have happily come back...The customer service was terrible, no one here looks happy or has a smile on there face and it really makes an impression on their clients. I will not be back. Read Less

I was a customer from minute doors opened. Everything was absolutely first class. Mike would bring you a list of drinks he had and he wanted you to have a great experience. Everything was always so kept and clean. Now when you walk in they try to turn you away and tell you to come back in hour or tomorrow or they say 15 mins to everyone that walks in door which means take seat and plan to stay an hour. They do not disinfect in between customers either. Just dust off table if that. It's not the same place it once was and my family will not be back. Read Less

I just moved here and had tried several nail salons in the area but this was the first one that I loved! I have been getting my nails done for years so I really know what I like done. They were so nice and really listened to what u wanted also gave suggestions on ideas that look good ! I was very happy with my nails and I will be going back! I would recommend this salon to anyone who wants to have wonderful nails! Also very very clean salon!! Read Less