I was looking for trusted and certified hair stylist to apply the Brazilian blow out treatment on my frizzy crazy hair. I am so blessed to have had Brittany does it for me. I have a very thick curly hair with lots of frizzes. I was a little skeptical and worried at first about the results but working with Brittany definitely helped a lot. I do recommend her if you guys wanting to try the Brazilian blow out. I appreciated the fact that Brittany was very honest about the treatment and how it would work out. I saw results right after the first wash. My hair is no longer frizzy which makes me very happy, i can still wear it natural like wavy or curly but is much smoother with zero frizzes. I recommend you buy the Brazilian blow out shampoo and conditioner from her before you leave, they really do make a huge difference and prolong the treatment. Just remember, your hair will keep its natural form but will be very smooth, shiny and tamed. Did i mention healthy? My dry colored hair feels and looks healthy i love it. The treatment should last up to 3 months and sometimes longer depending on your hair. Mine still great i love it. Thank you Brittany, you made me feel right at home the minutes i walked in to your salon and you took the time and effort to take care of my hair, you are a gem!! God bless. Read Less

I loved this place! I haven't been to a hair salon in a long time so I was really nervous... But! Athena made me feel welcomed and at home, she was lovely, fun, and very friendly, and she helped me figure out what I wanted to do and my hair, it turned out so beautifully. I will definently be going back. 😍😍😍 Read Less

I absolutely LOVED my service from Brittany!! I had my hair washed and styled for a photo shoot and she made sure it looked perfect! I usually dread having anything done with my hair because it can be boring and I am usually always unsatisfied with the results -but not this time. Brittany has such a bubbly personality and I enjoyed the whole experience. My hair style lasted throughout my photo shoot and even the majority if the night-(which is rare because of how nature of my thick hair). I do wish I lived closer so that I could use her as my go-to stylist on the reg! ++plus the studio is SO CUTE!! It's like a little log cabin and made it feel like I was going over to a friends house more than just a hair appointment.  *have not gotten my pictures back yet but the picture posted shows some of my hair! Very romantic loose curls & teased @ the too** Read Less

Brittany is always so friendly and ALWAYS does my hair wonderfully. I have never had any issues with her or any of the other workers here. I also love how easily they can fit people in when it’s within a reasonable heads up. I always look forward to my next appointment here.Read Less

Amazing place!! Always neat and clean! The people are so friendly! Brittany Davis is my girl there! For the last year or so she has been my go to girl for not just my self but for my picky teenage daughter and my mother! Always kind and gives us her true opinion when we want things done! Gonna miss her when we move out of state!! Read Less

Miscommunication with my stylist resulted me leaving with brassy orange hair instead of a honey balayage. She did not inform me it would take more than one session to get my desired effect. When she has finished she stated she knows its not the color I requested and would have to come back in one month to get it corrected. I found out later it would be almost another full payment to get it corrected. My balayage was not well blended either. The stylists rent the booths and are not held accountable for any issues with the final result. Read Less

Samantha did a great job on my hair, nice to talk with, scheduled me last minute on a day with bad weather, great experience, good prices and nice building. I plan on going back and should have tipped her more! Will next time. Read Less

Melissa has been doing my hair since 1995-ish, since before it was Transformations. My family has been blessed with awkward cowlicks and thankfully we found her when I was a teenager. Because of how my hair lies, my experiences with other stylists have turned disastrous. Melissa has never failed me. I've never had my hair colored so I can't speak on that, but she's cut and styled my hair of all lengths, as well as formal styles. She cut my son's hair in his early years (also with a couple crazy cowlicks), and when my girls are ready, I intend for them to have their time in her chair too. The energy is fun and professional, and I haven't had any ill experieces with customer service. Read Less

Michelle did a wonderful job styling my hair. She will be my permanent stylist from here on out! I chose Transformations Salon because I wanted to donate my hair to Wigs for Kids. They were familiar with all the requirements by the organization and even sent in my hair for me! Michelle then styled my hair and I am absolutely in love with it. All of the staff was friendly and made me feel very comfortable -- something that I haven't felt at other salons in the area. The atmosphere and the decorations were so pleasant and beautiful. Not only did I get a wonderful, quality haircut, but I also had a wonderful time, and it only cost me $35! Read Less

I only write reviews when I am very impressed or very let down by services. In this case, I was definitely impressed. Haley was great! I came in to cut off my long hair to go very short again. I have gotten this haircut plenty of times over the years, but it's one of those styles that has to be properly executed in order for it to look decent for more than a day. Haley knew what she was doing, asked me questions to clarify, and made me laugh while managing to get through my thick hair. She wasn't scissor-happy, but she also wasn't too scared to go shorter when I told her that I like it that way. The end result is very much what I wanted. I will certainly be returning. Read Less

This place is so nice, the decorations are absolutely amazing it feels so much like home. Alex is the woman who cut my hair and she did amazing, very nice and talked me through the whole process. I'd reccomend to anyone looking for a salon Read Less

The guy that cuts my hair, Clif, is here now. He moved from the salon he worked at when he first cut my hair years ago. Everyone here is just a nice group of people. Clif is good at his profession. Highly recommend Read Less

I had my hair done by Erin Martin I asked her do to my hair dark brown. She put color on my hair talked to me for 15 minutes then walked away for another 25 once she washed my hair it jet black. I texted her and she told me there was no way to lighten it it would lighten itself. After messaging her mutliple times with no answer I spoke with her and she asked me to come in. I am in from out of town to visit my sister with two small children and this was a luxury for me to go out and get my hair done in the first place. I spoke with the owner who takes no responsibility for her stylists because they rent a chair saying I have to take it up with them and they have a no refund policy that was NeVer mentioned to me once. After letting her know I would be posting photos the owner hung up on me. My sister had her hair done last year with Erin and had to go back and get it fixed. Just hoping someone else learns from my mistake! Feel free to inbox me for photos if you want to see how jet black my hair is! Never going back Read Less

Nicolette made my daughters first experience at a hair salon the best it could be. She had rust colored hair from the water at a previous residence. Nicolette didn't let time factor into our appt. She took as much time as needed to restore her hair back to beautiful blonde hair and she offered to cut and style for my girl as well. She related to my 8th grader like a friend and made us feel very welcomed. So thankful we have finally found the right hairstylist! Read Less

Salon is very cute and homey. I followed my stylist Jessica here. I've been using her for 4 years now. She is a consummate professional and a good hearted person. She always asks what I want to do, clarifies and then makes her suggestions too (which I always take and my hair comes out looking great every time and has maintained its health after so many colorings and growing out). Price point is very fair for the quality of service. Read Less

Being somewhat new to the Jacksonville area I was skeptical as to letting someone new touch my hair, I'm not going to lie I was a little nervous, then I walked into the extremely cute and welcoming salon & I was greeted by Dana( the lady that did my hair) and she did an incredible job, she exceeded my expectations and I am beyond happy with the way my hair turned out. Not only did she do a great job, but she is also a very nice and outgoing person making it extremely easy to strike up conversation with her, I will definitely continue to see Dana with all of my crazy hair needs! Read Less

Went to transformation salon to get my hair highlighted an cut by Stephanie an she did an amazing job ...i got red an blonde highlights an it looks amazing...i would recommend this salon an this stylist to anyone that is looking to get an amazing hair color an cut done before the holidays or just whenever you want to look beautiful!! Read Less

The salon itself is very cute but I got my hair done by Stephanie and am very unhappy with it. I showed her a pic of what I wanted and what I got is nothing like the pic. She basically did what she wanted with my hair. I asked for a cut that sits on my shoulders and got a long asymmetrical bob with too short layers and chunks missing. I intended to get color done as well but she was not on the same page with what I wanted. Thank god I went with my gut on that one! It just stinks that after taking the plunge and cutting 5-6 inches off that my hair looks like crap. Read Less

Went here on a whim as I'm new to the area and couldn't find a hair salon to my liking. I was incredibly impressed with their customer service, willingness to work with my crazy schedule, and I was able to get a real consultation. Highly recommend. I will be coming back for touch ups and sending people Steph's way as she was amazing with my hair. Read Less

Best salon in Jacksonville. Stephanie always makes me feel and look like a rock star! The bad reviews I've read seem ""unreal"" I guess you could say. The staff is so friendly and it's a great relaxing yet fun environment. Thank you Transformations Salon for being the best and making me feel like the best. Read Less

**UPDATE** I JUST received a phone call from the manager, rude at best....she accused me of writing a false review, stated that I was the one that convinced my daughter her hair looked bad and then continued to tell me about how the only time I had a problem was when it came time to pay, basically saying I couldn't afford it so I complained. If that was the case I wouldn't have paid her nail tech $140 for nails PLUS a $15 tip. I did pay $70 for my daughters hair, however, again my daughter was IN TEARS leaving this place. By all means, you make your decisions and if you choose to go here and have a great experience, great, but just know that they lose power, had a sink that came out of the floor and were speaking of raising prices and lost water pressure frequently because the place they are in, although cute, isn't even sufficient to handle all their curling irons, dryers etc...being plugged in. I am appalled that this manager called me and instead of apologizing accused me of putting a false review up and then tried to blame me for the issues. I have NO problem with the cost, actually my daughter was going to be going to a high end salon in Wilmington, however I was excited when I found transformations and they stated that they could provide all of the services. My daughter's relaxing day at the salon turned into a prom nightmare. Again, this was my experience and I wouldn't go back here if it was the last place on earth. The manager also stated that I seemed so comfortable with everybody that I even told them I had the cops called on me earlier that day, just to clarify I CALLED THE COPS on the woman that had altered my daughters dress because she had messed it up, then almost tore the dress and when I told her I was unhappy she came at me with scissors. So perhaps this manager should get her facts straight before she calls a customer. Read Less

Ashley is by far my favorite stylist! She always goes out of her way to make sure I am completely satisfied with my hair. She listens to what you want, provides great feed back, and is always willing to work with new ideas. She's fun to talk with and the other ladies are just as sweet. Thanks Transformations for you wonderful work! Read Less

Worst Dye Job Ever I took a pic of the shade of blonde I wanted in my dirty blonde/brown hair. Instead I received white hair. I mean porno star platinum white. When the stylist turned me around to the mirror and I saw how colorless white my hair was, I said it did not look like the picture I showed her. She attempted to fix it with toner but just turned it an awful orange/white. My hair was permanently damaged. I was not happy. I should not have paid for my hair, but I was so mortified. I just wanted to get out of that salon before my hair fell out on the spot. When I got home and my husband confirmed how unreal, terrible, and damaged my hair looked, I called - the owner- and requested my money refunded. She said no. Please, if you want to keep healthy hair, do NOT go to this salon!!!!! I would not let them do my hair for free if they were the only salon in town! Read Less

I went to this salon to get a touch up on my roots. It was applied very poorly. I have dark brown gaps all over my head plus the most damage I have ever had happen to my hair. My hair is breaking off all along my root line in big chunks. Plus the rest of my hair now has a very orange tint to it. Whatever she used on my hair has destroyed it! The manager was rude and in no mood to be helpful. She informed me that the policy is no refunds, something that I wish I had known prior to having them ruin my hair!!!! Any salon that needs to carry a no refund policy is not a place you want to get your hair done at. Believe me my head is not a pretty sight! I am embarassed to leave the house without a hat! Plus I am now out the $120 it cost to get this mess done! This has been the absolute worst costumer service I have recieved in an salon! Read Less

I'm new to the area and I love this place. Stephanie does my hair. She is a great person. She does a fantastic job but when she has not been available I had my hair done by Steph and also Ashley and both did a great job as well. Everyone is super nice in this Salon. It's a very relaxing place to go to and I'm so thankful I found it. I have missed appts due to being very ill and they never treat you bad because of it, they always welcome me even if I do not have an appt....You could not ask for a better Salon!!!! Thanks to all the girls at this Salon for always taking care of me :-) TT Read Less

I find it very sad that this person has nothing better to do with her time than post negative comments on all these web sites. The wonderful ladies at this salon, which I have been a patron of about eight years, have done nothing but great things for their customers. They ARE great women of faith and have done nothing to deserve backlash from an unhappy person. The last time I checked there isn't a single perfect person on the face of this earth. So, the question you need to ask yourself is ""how would I want to be treated?"" You will REAP WHAT YOU SOW!!!!!!!! Read Less

Starting Monday, November 9th,2009, until December 23, 2009 we've got specials. ~ This includes all of the following: Free Hair Up Do's, Free Eye brow waxing, Free hair cut& style, when you pay for a 30 minute massage. Also, Free hair coloring that includes 15 foils of any color you want. All you have to pay for is either a deep conditioning which is on special for $15.00 , or purchase two hair products. Don't miss out on this great Special!!! Read Less

OMG this salon is by far horrible. I had Melissa color my hair and she turned it into looking like a skunk. This was about 2 years ago! I had to go to another Salon for them to fix the mess she made of my hair. They're VERY BAD WITH HAIR. It's like they went to special education for school and cosmetology school. I'm glad they're now finally getting what they deserve! Read Less

I?ve been going to this salon since the Hair & Kids Dimension days when Rebecca and Melissa were just out of college! I have recommended many families through the years to the salon. I have never had anything but excellent service and I have never known anyone having any sort of problem. All the young ladies are very professional and personable and my family and friends will continue to use them for many years to come! Read Less

Today I decided to try this salon because someone recommended it to me a while back, but has been a while before I finally went to a salon. Finally I went today and the stylist that was suppose to trim only an inch off the top of my hair, was busy chatting on her phone,cutting away and not paying attention and I lost 5 inches of hair,just off the top if that says anything. Then the stylist is gossiping about a co-worker that they recently fired because they claim she wasn't a team player and that her husband called them up and cussed them out. They also said the stylist had an attitude but they seemed to have an attitude towards this employee. Then a customer was checking out and the stylist says, see that woman? I said, yeah, she said her son runs away all the time,she has to be some horrible mother! Then she is telling me some crazy customer is threatening to sue them because she wants something for nothing. I decided to get my eye brows waxed and my one eye brow was pencil thin and the other was thicker and had wax stuck on my eye brows. I came home and told my friend what had happened with my experience ands he said, 3 of her friends have had terrible experiences as well and she as well will not be returning. On one review site for transformations, it's nothing but drama and mainly complaints. I think next time I'll head to wilmington where they supposedly do a lot better hair Read Less

I am a master stylist that has been doing hair for 15 years. Before opening my own shop, I worked at Transformations for a short time. In that time I witnessed amazing color technique....trendy cuts....great personalities and the utmost professionalism. All of the ladies at Transformations are well trained and make sure they keep up with the up and coming trends. Their salon is very comfortable and their clients feel very at home and pampered. To anyone reading these reviews..I would hope that you would take into account the many positive reviews they have received and remember that there is always one or two people out there that just can't be pleased. I have great confidence in all of the girls at Transformations and would put my hair in their hands any day of the week. Read Less

First of all, I would like to state, I am the mother of a client that they ruined my daughters hair. I was on the phone with my son in law for a vast majority of the time my daughter was getting her hair done and my Son in Law kept mentioning to me over the phone,my daughters hair has been turned gray,white, etc. I told my son in law to hand my daughter the phone,have it on speaker phone and put it in her purse. I heard the owner, manager,a customer they had get in my daughters face yell and scream because they ruined my daughters hair so badly, that they wouldn't let my son in law just pay but had it out to the point, my daughter was pushed by this client because I heard my daughter yell, you don't push me and to get this woman out of my daughter's face, my daughter threw a drink to get past her to leave the salon because my daughter refused to stoop to their level. now here's a review that ""claims"" to be a customer writes, Great Salon!...? By grits1 - Oct 20, 2009? I have to write this review because of the blatant lies told by raencre! Rachel Ellis, you showed up at the salon 20 minutes early for your appointment with purple-red hair that you said you had colored yourself with semi-permanent hair color. You decided to get a massage by the therapist so your appointment was moved to later to accommodate. You showed Meghen a picture of Cindy Crawford (who everyone knows is a brunette) and she had two blonde highlights on either side of her face and stated you wanted your hair to look just like hers. Meghen applied what she thought would take the color out of your hair based on the information you gave her. When asked again what you had used on your hair, you stated again it was semi-permanent hair color. Your husband corrected you and said it was permanent not semi-permanent. Meghen had to apply the process again and then cut your hair. Yes she talked about problems with her water as she was cutting your hair, not making you wait. You were ...? More ? 10 out of 16 people found this review helpful. Was this review helpful? Yes - No - Flag as inappropriate."" I know one thing from owning my own business for 40 years is, you don't allow customers as an owner to argue with another customer and furthermore, look the salon obviously discloses my daughter's name to this customer because they made an assumption. My daughter kept her maiden name when she got married and my Son in Law paid with a credit card which has his first and last name on the card. I My daughter has it recorded where a so called customer that contacted my daughter threatened her and admits transformations gave her her name. They'll have their day in court and judgment day Instead of focusing on harassing my daughter,you all need to focus on repentance. Read Less

I went to Transformations Salon all throughout high school and college. Melissa did fun things with my hair and it always turned out great! I got compliments - every time I turned around people would ask me, ""Where did you get your hair done?"" :-) I live in a different city now so it's harder to get to my favorite salon to see my girls but I still had Melissa and Transformations do my hair for my wedding. I trust them 100% and could not be happier with all the work I've had done there! Read Less

I also am a Master Stylist . I haven't worked for 20 years, only 17, but I am a Cosmetology instructor as well. When I first worked in the Jacksonville area, I worked with the owner of Transformations Salon and some of the ladies that work with her now. The majority of the time that I've worked in Jacksonville I have been at another well established and up-scale salon that has been in business for nearly 30 years. I left Transformations only because of a confict of interest with a prior owner. There have been many times that when I was so booked with clients at my present salon, that I would send them over to Transformations, simply because I know and trust that they would treat my client as well as I would. And because of the type of people there, I don't have to worry about them trying to bad mouth me to take my business. I honestly don't know if the bad review I read on this page is true or not, about her hair coming out. I will say this though. It's like the old saying,"" Garbage in , and garbage out. "" When a stylist asks if the client has recently done something to their own hair , and the client lies and says no, the outcome will not be what they want. This has happened to me a few times. Unfortunately we are not walking lie detectors, so we can only go by what a client tells us. So, to let any readers know, ALWAYS tell your stylist the truth and you'll get the results that you want. Further more, I will continue to send clients over to Transformations Salon. Because I trust their work and their integrity. Thanks for listening, Mr. Mark Read Less

Just want to say thank you to the staff and management at Transformations salon. They were such great help on the day of our daughters wedding. They were able to fix the hair of the whole wedding party. Melissa and here staff are very talented and listen to what you would like to have done to your hair, they made great suggestions on what might be better for each one of the girls in the wedding party. Once again thanks. Read Less

I have received nothing but the BEST service at Transformation Salon since I have been going there. My stylist, Jen, is wonderful and very attentive to what I want. Everyone is very friendly and it is a great place to go. Read Less