If I could give this place 0 stars I would! I went to this facility on a Friday, the lady who did my nails did a HORRIBLE job, I am assuming she was new. I called in the next morning when they opened,... Read More
If I could give this place 0 stars I would! I went to this facility on a Friday, the lady who did my nails did a HORRIBLE job, I am assuming she was new. I called in the next morning when they opened, telling them about how my nail paint was uneven, she had paint all over my skin, it was very thick, my nails were discolored(ie: had a BLACK tent on the top) and when would be a good time to come back and get them fixed. So I came in around 2 or 3 that same day I made the call, and when I got there the main lady said "oh I know what your here for". The manager Lee, came to me and asked me what was wrong, I explained again to him, as I did on the phone, what the issue was. He is then going to tell me that, I got "mood changing colors" on my nails and that the problem is that I need a manicure and following told me that he didn't see any paint on my skin or the unevenness of the paint, and said "oh you need pedicure too" and then told me that he was not going to redo them. He was completely belittling what my concern, when the customer "is always right". I said that if he is not going to fix what was wrong then give me my money back! I am not going to be paying for a service that was not even good! He said give you your money back, you think I am going to do it for fee?! then laughed and sat down. I set there thinking the other lady who would NORMALLY do my nails would do them. I sat for about 25-30 mins and then I looked up and here comes 3 police officers walking in. He called the police on me for sitting down and because HIS WORKERS DID A TERRIBLE JOB ! I have been to many of nail shops, and if I ever had an issue there was no question they would fix it ! Being that I have been there before and I also tipped the lady, I was competly rubbed and I will never go back to that place again and if it was you, you probably would not go again! DO NOT WASTE YOUR MONEY ON A PLACE THAT DOES NOT WANT TO WORK WITH YOU ON THEIR MISTAKES!!!!!!!!!!!!! Read Less