So I came to nail salon before and they did a good job and I decided to come back today... WORST decision ever. To start I wasn't asked if I would like something to drink like everyone else was. On t... Read More
So I came to nail salon before and they did a good job and I decided to come back today... WORST decision ever. To start I wasn't asked if I would like something to drink like everyone else was. On top of that every place I've gone to uses the foil and cotton method to remove gel polish (even the time before they used foil) but for some reason this lady decides to make me soak my nails in a bowl of acetone. I told her I didn't like to soak my nails because it makes them weak but she proceeded to ignore me and do it anyway.
Fast forward to my pedicure, she decides to cut my nails down without even asking me! Then as she's filing my big toe she cuts me with the file and I kindly let her know it hurt. So we get to the polishing.. instead of her neatly polishing she paints all over the place and didn't attempt to clean it up along the way. At the end she attempts to use the brush and acetone to clean the polish off, mind you she cut me earlier so she puts that acetone on there and when I tell you it burneddddd! So I tell her it burns because you cut me and she proceeds to say "I didn't cut you, if I did it would be blood, the file just hurt you." I get that, but the file didn't put itself to my foot and cut me, it was the person using it.
Anyway back to my nails, at this point I'm super annoyed but I'm trying to get through it. She then proceeds to use the drill to file my nails and claims because I'm not getting a manicure she has to do that. What?! I've literally been getting gel manicures for years every two weeks and I've never heard that. At that point I was done. I told her I didn't want my nails done anymore and left. Of course they still charged me the $5 to take the gel off and I didn't even care at that point because I was so ready to get out of there.
(All of this was happening simultaneously)
What was supposed to be a relaxing experience turned into an experience from hell. I won't return. Read Less
Connie PrettyC
20 Jun 2018
REPORT
My Boyfriend brought me to Elite Spa Nails we both got Pedicures and i got a fill-In; workers were so welcoming and by far the best service I’ve ever had! Nail techs are great and make you feel comfor... Read More
My Boyfriend brought me to Elite Spa Nails we both got Pedicures and i got a fill-In; workers were so welcoming and by far the best service I’ve ever had! Nail techs are great and make you feel comfortable! They take their time with all services and never rush with their services! Read Less
Christina Coen
17 Jun 2018
REPORT
Super friendly staff. Great prices. Got a pedi and a gel mani and couldn’t be happier! Very relaxing atmosphere. Will be my new nail place for sure!!
Arica Noble
9 Jun 2018
REPORT
So I visited this nail shop only bc my nail tech quit..I will say they were nice and quick but I was very upset bc I asked if they had sugar glitter and was told they did..when they did not say until ... Read More
So I visited this nail shop only bc my nail tech quit..I will say they were nice and quick but I was very upset bc I asked if they had sugar glitter and was told they did..when they did not say until after my nails were done...which meant I had to change my entire plans for my nails..my sister wanted super pointed nails she got oval not to mention she was cut when they lady was taking the polish off..I will not be back nor will I recommend this shop Read Less
Maya Davis
22 Mar 2018
REPORT
Today was my first day going here. I have tried several other nail places in High Point, but hadn't really found what I was looking for. Today, Elite Spa was perfect. Staff was attentive, knowledgeabl... Read More
Today was my first day going here. I have tried several other nail places in High Point, but hadn't really found what I was looking for. Today, Elite Spa was perfect. Staff was attentive, knowledgeable, and the place was clean. I also like that they do not reuse files to help limit contamination. I haven't been so relaxed at a nail salon in a while, and am thrilled I listened to the other positive reviews and gave Elite a chance. My pedicure was perfect, and so was my manicure. I finally found my "go-to" salon. Read Less
Seleora McGee
3 Mar 2018
REPORT
Everyone here is friendly and accommodating. I had the deluxe pedicure and felt very pampered. The owners act as if they care about your visit and appreciate your feedback.
Jessica Tefft
1 Mar 2018
REPORT
I went for a pedicure. I got the olive oil pedicure. Foot and leg rub...hot towel treatment on legs and feet. It was very nice. The chair massaged my back and neck. The music was laid back spa. It did... Read More
I went for a pedicure. I got the olive oil pedicure. Foot and leg rub...hot towel treatment on legs and feet. It was very nice. The chair massaged my back and neck. The music was laid back spa. It did not reek of Acetone...you know the usual smell of a nail salon. It was quiet and peaceful. I enjoyed my experience. My feet and toes look great amd feel great. I'm a waitress..so on my feet a lot..and its been almost a week and I'm still happy with results. Read Less
Rowen Smith
23 Dec 2017
REPORT
The whole staff is really nice and super welcoming. The prices are reasonable and my nails always look great! My only complaint is that sometimes their service is a little slow but I think it's worth ... Read More
The whole staff is really nice and super welcoming. The prices are reasonable and my nails always look great! My only complaint is that sometimes their service is a little slow but I think it's worth it overall. Read Less
Linzi Drummond
22 Dec 2017
REPORT
Awful nails and very rude and unprofessional owner!
Diamond Foster
10 Nov 2017
REPORT
Went here for the first time today after a coworker recommended them. Got short stiletto nails and was SO nervous after seeing others getting them done and having bad experiences. I am thrilled with m... Read More
Went here for the first time today after a coworker recommended them. Got short stiletto nails and was SO nervous after seeing others getting them done and having bad experiences. I am thrilled with my fresh claws and the Matte finish is perfect. Everything I hoped for! Will be returning. Read Less
Katrina Mckenzie
31 Oct 2017
REPORT
Always feel very relaxed and always happy with results xxx
Em Bowie
14 Oct 2017
REPORT
Love coming in here. Got to know the owner Aisha quite well over the past 6 years I've been coming here. She runs the salon really well. I normally get eyebrows threaded and tinted and eyelash extensi... Read More
Love coming in here. Got to know the owner Aisha quite well over the past 6 years I've been coming here. She runs the salon really well. I normally get eyebrows threaded and tinted and eyelash extensions. Aisha is so good with my 4 year old daughter when I bring her with me, she has her nails painted while waiting on mummyRead Less
Emily Bowie
14 Oct 2017
REPORT
Love coming in here. Got to know the owner Aisha quite well over the past 6 years I've been coming here. She runs the salon really well. I normally get eyebrows threaded and tinted and eyelash extensi... Read More
Love coming in here. Got to know the owner Aisha quite well over the past 6 years I've been coming here. She runs the salon really well. I normally get eyebrows threaded and tinted and eyelash extensions. Aisha is so good with my 4 year old daughter when I bring her with me, she has her nails painted while waiting on mummyRead Less
Debbie Johnston
17 Aug 2017
REPORT
Loved the shape and colour they have been the best av been to yet usually my fingers look like wee fat sausage fingersbut I got the look a wanted today
Catherine MacLeod
5 Aug 2017
REPORT
Excellent, efficient, polite service. I had my eyebrows threaded today (£5) and I am very happy with my experience. I'm looking forward to coming back for a tint next time! So glad that friends recomm... Read More
Excellent, efficient, polite service. I had my eyebrows threaded today (£5) and I am very happy with my experience. I'm looking forward to coming back for a tint next time! So glad that friends recommended this place! Read Less
Erica Williams
23 Jul 2017
REPORT
They do a great job on my nails and are very friendly and fun!!
Sandi Reid
15 Jul 2017
REPORT
Shocking place, shocking staff & shocking manager! Went once & never returned. Can't believe the way they speak to some of their clients! Will never step foot in it again - once was enough for me !!!
Ayana S.
23 Jun 2017
REPORT
First time coming here and there are no complaints. The interior was beautiful and calming. I liked how the area was divided as in the front is for manicures and the back is for pedicures. The staff w... Read More
First time coming here and there are no complaints. The interior was beautiful and calming. I liked how the area was divided as in the front is for manicures and the back is for pedicures. The staff was pleasant and offered wine and water. I got a mani-pedi and was pleased. I will be coming back. Read Less
Herlis Gomez
27 May 2017
REPORT
Elizabeth was amazing!!! Loved the salon and how relaxed I felt while getting my pedi massage. Thank you Elizabeth!! I'm local now so I will see you soon.
Mary O'donnell
23 Apr 2017
REPORT
I have had both pedicure and manicure on a regular basis over the last three years, I have always had a professional and pleasant experience. I find the staff to be friendly, even if they don't alwa... Read More
I have had both pedicure and manicure on a regular basis over the last three years, I have always had a professional and pleasant experience. I find the staff to be friendly, even if they don't always speak English well, although some do. They are polite And efficient. The prices are very competitive this service is always good. I have had experience of many other salons and this is well worth a visit. Read Less
Marcia King
14 Apr 2017
REPORT
Great place very friendly. The Olive Oil pedicure is a must
Courtney Latray
6 Apr 2017
REPORT
I love EVERYTHING about this place. Prompt service. Friendly staff. Great prices. Peaceful atmosphere. My SNS always looks so good and it lasts. BEST nail salon in the Triad!
Holly Sparks-Perryman
17 Mar 2017
REPORT
I've been to about every nail salon in town and this one by far is the best one. They honor your appointment time and never make you wait. Most salons in town will set an appointment with you but ul... Read More
I've been to about every nail salon in town and this one by far is the best one. They honor your appointment time and never make you wait. Most salons in town will set an appointment with you but ultimately they do not honor it. They'll start the nail service process on you but then leave you to work on someone else and basically they've locked you in because you're sitting there with your hands all jacked up in solution or whatever and can't leave.
The staff at Elite Spa are very friendly...very fluent in English and speak clearly (to dispute another review I read) and quite frankly, we have great conversations and laugh a lot. I've worked with a number of different Nail Technicians there and my experience each time has been the same.
And another point to make is they are careful and gentle with you. They aren't drill heavy - they take their time and make sure your nails are to your liking. Other salons are working so quickly that they burn you or cut your cuticles to where they are bleeding because they are working too fast...trying to get back to the poor lady that's been soaking for an hour! Ha! Read Less
Elizabeth G.
5 Mar 2017
REPORT
Open on Sundays...........that is what brought me here. Pretty bowls , good massage chairs, several reasonably priced offers for pedicures. Did not feel rushed at all. Nice ambiance and friendly staf... Read More
Open on Sundays...........that is what brought me here. Pretty bowls , good massage chairs, several reasonably priced offers for pedicures. Did not feel rushed at all. Nice ambiance and friendly staff that held nice conversations if you chose too. My eleven year old loved Monica!! Will definitely be back! Read Less
Andrew Hillhouse
1 Jan 2017
REPORT
I was in yesterday for my eyebrows to to get waxed for the bells lol and this is the third time it's happened but this time was the worse I ended up with a big part of my skin ripped of my eye I've go... Read More
I was in yesterday for my eyebrows to to get waxed for the bells lol and this is the third time it's happened but this time was the worse I ended up with a big part of my skin ripped of my eye I've got massive respect for the owner that I know well but after being out for the new year and having people thinking that I was talking to that I was in a fight it's not on things will have to changeRead Less
Alex van Eck
29 Jul 2015
REPORT
I would strongly recommend that No one goes here, not only did the woman completely forget that I was waiting to get the dye washed off my eyebrows, she threaded them before the tint and has caused a ... Read More
I would strongly recommend that No one goes here, not only did the woman completely forget that I was waiting to get the dye washed off my eyebrows, she threaded them before the tint and has caused a severe infection on my eyebrows. They were all really rude and gave awful service. Avoid! Read Less
Jenny Mallon
4 Jul 2015
REPORT
Terrible lash / brow treatment, appalling service. The therapist did not speak to me once, even to explain she was putting tint on my lashes and to keep my eyes closed. Followed up by an extremely ru... Read More
Terrible lash / brow treatment, appalling service. The therapist did not speak to me once, even to explain she was putting tint on my lashes and to keep my eyes closed. Followed up by an extremely rude and aggressive manager at the cash desk. I am really laid back, yet she was shouting at me just for asking a question, not sure what happens to the fussy customers! Would not recommend this place at all. Read Less
So I came to nail salon before and they did a good job and I decided to come back today... WORST decision ever. To start I wasn't asked if I would like something to drink like everyone else was. On t... Read More
So I came to nail salon before and they did a good job and I decided to come back today... WORST decision ever. To start I wasn't asked if I would like something to drink like everyone else was. On top of that every place I've gone to uses the foil and cotton method to remove gel polish (even the time before they used foil) but for some reason this lady decides to make me soak my nails in a bowl of acetone. I told her I didn't like to soak my nails because it makes them weak but she proceeded to ignore me and do it anyway.
Fast forward to my pedicure, she decides to cut my nails down without even asking me! Then as she's filing my big toe she cuts me with the file and I kindly let her know it hurt. So we get to the polishing.. instead of her neatly polishing she paints all over the place and didn't attempt to clean it up along the way. At the end she attempts to use the brush and acetone to clean the polish off, mind you she cut me earlier so she puts that acetone on there and when I tell you it burneddddd! So I tell her it burns because you cut me and she proceeds to say "I didn't cut you, if I did it would be blood, the file just hurt you." I get that, but the file didn't put itself to my foot and cut me, it was the person using it.
Anyway back to my nails, at this point I'm super annoyed but I'm trying to get through it. She then proceeds to use the drill to file my nails and claims because I'm not getting a manicure she has to do that. What?! I've literally been getting gel manicures for years every two weeks and I've never heard that. At that point I was done. I told her I didn't want my nails done anymore and left. Of course they still charged me the $5 to take the gel off and I didn't even care at that point because I was so ready to get out of there.
(All of this was happening simultaneously)
What was supposed to be a relaxing experience turned into an experience from hell. I won't return. Read Less
Connie PrettyC
20 Jun 2018
REPORT
☆☆☆☆☆
REPORT
My Boyfriend brought me to Elite Spa Nails we both got Pedicures and i got a fill-In; workers were so welcoming and by far the best service I’ve ever had! Nail techs are great and make you feel comfor... Read More
My Boyfriend brought me to Elite Spa Nails we both got Pedicures and i got a fill-In; workers were so welcoming and by far the best service I’ve ever had! Nail techs are great and make you feel comfortable! They take their time with all services and never rush with their services! Read Less
Christina Coen
17 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Super friendly staff. Great prices. Got a pedi and a gel mani and couldn’t be happier! Very relaxing atmosphere. Will be my new nail place for sure!!
Arica Noble
9 Jun 2018
REPORT
☆☆☆☆☆
REPORT
So I visited this nail shop only bc my nail tech quit..I will say they were nice and quick but I was very upset bc I asked if they had sugar glitter and was told they did..when they did not say until ... Read More
So I visited this nail shop only bc my nail tech quit..I will say they were nice and quick but I was very upset bc I asked if they had sugar glitter and was told they did..when they did not say until after my nails were done...which meant I had to change my entire plans for my nails..my sister wanted super pointed nails she got oval not to mention she was cut when they lady was taking the polish off..I will not be back nor will I recommend this shop Read Less
Maya Davis
22 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Today was my first day going here. I have tried several other nail places in High Point, but hadn't really found what I was looking for. Today, Elite Spa was perfect. Staff was attentive, knowledgeabl... Read More
Today was my first day going here. I have tried several other nail places in High Point, but hadn't really found what I was looking for. Today, Elite Spa was perfect. Staff was attentive, knowledgeable, and the place was clean. I also like that they do not reuse files to help limit contamination. I haven't been so relaxed at a nail salon in a while, and am thrilled I listened to the other positive reviews and gave Elite a chance. My pedicure was perfect, and so was my manicure. I finally found my "go-to" salon. Read Less
Seleora McGee
3 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Everyone here is friendly and accommodating. I had the deluxe pedicure and felt very pampered. The owners act as if they care about your visit and appreciate your feedback.
Jessica Tefft
1 Mar 2018
REPORT
☆☆☆☆☆
REPORT
I went for a pedicure. I got the olive oil pedicure. Foot and leg rub...hot towel treatment on legs and feet. It was very nice. The chair massaged my back and neck. The music was laid back spa. It did... Read More
I went for a pedicure. I got the olive oil pedicure. Foot and leg rub...hot towel treatment on legs and feet. It was very nice. The chair massaged my back and neck. The music was laid back spa. It did not reek of Acetone...you know the usual smell of a nail salon. It was quiet and peaceful. I enjoyed my experience. My feet and toes look great amd feel great. I'm a waitress..so on my feet a lot..and its been almost a week and I'm still happy with results. Read Less
Rowen Smith
23 Dec 2017
REPORT
☆☆☆☆☆
REPORT
The whole staff is really nice and super welcoming. The prices are reasonable and my nails always look great! My only complaint is that sometimes their service is a little slow but I think it's worth ... Read More
The whole staff is really nice and super welcoming. The prices are reasonable and my nails always look great! My only complaint is that sometimes their service is a little slow but I think it's worth it overall. Read Less
Linzi Drummond
22 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Awful nails and very rude and unprofessional owner!
Diamond Foster
10 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Went here for the first time today after a coworker recommended them. Got short stiletto nails and was SO nervous after seeing others getting them done and having bad experiences. I am thrilled with m... Read More
Went here for the first time today after a coworker recommended them. Got short stiletto nails and was SO nervous after seeing others getting them done and having bad experiences. I am thrilled with my fresh claws and the Matte finish is perfect. Everything I hoped for! Will be returning. Read Less
Katrina Mckenzie
31 Oct 2017
REPORT
☆☆☆☆☆
REPORT
Always feel very relaxed and always happy with results xxx
Em Bowie
14 Oct 2017
REPORT
☆☆☆☆☆
REPORT
Love coming in here. Got to know the owner Aisha quite well over the past 6 years I've been coming here. She runs the salon really well. I normally get eyebrows threaded and tinted and eyelash extensi... Read More
Love coming in here. Got to know the owner Aisha quite well over the past 6 years I've been coming here. She runs the salon really well. I normally get eyebrows threaded and tinted and eyelash extensions. Aisha is so good with my 4 year old daughter when I bring her with me, she has her nails painted while waiting on mummyRead Less
Emily Bowie
14 Oct 2017
REPORT
☆☆☆☆☆
REPORT
Love coming in here. Got to know the owner Aisha quite well over the past 6 years I've been coming here. She runs the salon really well. I normally get eyebrows threaded and tinted and eyelash extensi... Read More
Love coming in here. Got to know the owner Aisha quite well over the past 6 years I've been coming here. She runs the salon really well. I normally get eyebrows threaded and tinted and eyelash extensions. Aisha is so good with my 4 year old daughter when I bring her with me, she has her nails painted while waiting on mummyRead Less
Debbie Johnston
17 Aug 2017
REPORT
☆☆☆☆☆
REPORT
Loved the shape and colour they have been the best av been to yet usually my fingers look like wee fat sausage fingersbut I got the look a wanted today
Catherine MacLeod
5 Aug 2017
REPORT
☆☆☆☆☆
REPORT
Excellent, efficient, polite service. I had my eyebrows threaded today (£5) and I am very happy with my experience. I'm looking forward to coming back for a tint next time! So glad that friends recomm... Read More
Excellent, efficient, polite service. I had my eyebrows threaded today (£5) and I am very happy with my experience. I'm looking forward to coming back for a tint next time! So glad that friends recommended this place! Read Less
Erica Williams
23 Jul 2017
REPORT
☆☆☆☆☆
REPORT
They do a great job on my nails and are very friendly and fun!!
Sandi Reid
15 Jul 2017
REPORT
☆☆☆☆☆
REPORT
Shocking place, shocking staff & shocking manager! Went once & never returned. Can't believe the way they speak to some of their clients! Will never step foot in it again - once was enough for me !!!
Ayana S.
23 Jun 2017
REPORT
☆☆☆☆☆
REPORT
First time coming here and there are no complaints. The interior was beautiful and calming. I liked how the area was divided as in the front is for manicures and the back is for pedicures. The staff w... Read More
First time coming here and there are no complaints. The interior was beautiful and calming. I liked how the area was divided as in the front is for manicures and the back is for pedicures. The staff was pleasant and offered wine and water. I got a mani-pedi and was pleased. I will be coming back. Read Less
Herlis Gomez
27 May 2017
REPORT
☆☆☆☆☆
REPORT
Elizabeth was amazing!!! Loved the salon and how relaxed I felt while getting my pedi massage. Thank you Elizabeth!! I'm local now so I will see you soon.
Mary O'donnell
23 Apr 2017
REPORT
☆☆☆☆☆
REPORT
I have had both pedicure and manicure on a regular basis over the last three years, I have always had a professional and pleasant experience. I find the staff to be friendly, even if they don't alwa... Read More
I have had both pedicure and manicure on a regular basis over the last three years, I have always had a professional and pleasant experience. I find the staff to be friendly, even if they don't always speak English well, although some do. They are polite And efficient. The prices are very competitive this service is always good. I have had experience of many other salons and this is well worth a visit. Read Less
Marcia King
14 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Great place very friendly. The Olive Oil pedicure is a must
Courtney Latray
6 Apr 2017
REPORT
☆☆☆☆☆
REPORT
I love EVERYTHING about this place. Prompt service. Friendly staff. Great prices. Peaceful atmosphere. My SNS always looks so good and it lasts. BEST nail salon in the Triad!
Holly Sparks-Perryman
17 Mar 2017
REPORT
☆☆☆☆☆
REPORT
I've been to about every nail salon in town and this one by far is the best one. They honor your appointment time and never make you wait. Most salons in town will set an appointment with you but ul... Read More
I've been to about every nail salon in town and this one by far is the best one. They honor your appointment time and never make you wait. Most salons in town will set an appointment with you but ultimately they do not honor it. They'll start the nail service process on you but then leave you to work on someone else and basically they've locked you in because you're sitting there with your hands all jacked up in solution or whatever and can't leave.
The staff at Elite Spa are very friendly...very fluent in English and speak clearly (to dispute another review I read) and quite frankly, we have great conversations and laugh a lot. I've worked with a number of different Nail Technicians there and my experience each time has been the same.
And another point to make is they are careful and gentle with you. They aren't drill heavy - they take their time and make sure your nails are to your liking. Other salons are working so quickly that they burn you or cut your cuticles to where they are bleeding because they are working too fast...trying to get back to the poor lady that's been soaking for an hour! Ha! Read Less
Elizabeth G.
5 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Open on Sundays...........that is what brought me here. Pretty bowls , good massage chairs, several reasonably priced offers for pedicures. Did not feel rushed at all. Nice ambiance and friendly staf... Read More
Open on Sundays...........that is what brought me here. Pretty bowls , good massage chairs, several reasonably priced offers for pedicures. Did not feel rushed at all. Nice ambiance and friendly staff that held nice conversations if you chose too. My eleven year old loved Monica!! Will definitely be back! Read Less
Andrew Hillhouse
1 Jan 2017
REPORT
☆☆☆☆☆
REPORT
I was in yesterday for my eyebrows to to get waxed for the bells lol and this is the third time it's happened but this time was the worse I ended up with a big part of my skin ripped of my eye I've go... Read More
I was in yesterday for my eyebrows to to get waxed for the bells lol and this is the third time it's happened but this time was the worse I ended up with a big part of my skin ripped of my eye I've got massive respect for the owner that I know well but after being out for the new year and having people thinking that I was talking to that I was in a fight it's not on things will have to changeRead Less
Alex van Eck
29 Jul 2015
REPORT
☆☆☆☆☆
REPORT
I would strongly recommend that No one goes here, not only did the woman completely forget that I was waiting to get the dye washed off my eyebrows, she threaded them before the tint and has caused a ... Read More
I would strongly recommend that No one goes here, not only did the woman completely forget that I was waiting to get the dye washed off my eyebrows, she threaded them before the tint and has caused a severe infection on my eyebrows. They were all really rude and gave awful service. Avoid! Read Less
Jenny Mallon
4 Jul 2015
REPORT
☆☆☆☆☆
REPORT
Terrible lash / brow treatment, appalling service. The therapist did not speak to me once, even to explain she was putting tint on my lashes and to keep my eyes closed. Followed up by an extremely ru... Read More
Terrible lash / brow treatment, appalling service. The therapist did not speak to me once, even to explain she was putting tint on my lashes and to keep my eyes closed. Followed up by an extremely rude and aggressive manager at the cash desk. I am really laid back, yet she was shouting at me just for asking a question, not sure what happens to the fussy customers! Would not recommend this place at all. Read Less