I wasn't very pleased with my experience. I went in to get my nails and eyebrows done. I wasn't satisfied with how horribly crooked my nails were,but I understood how hard it can be to make them straight. I brought it to the woman's attention and received an eye roll. Then as she proceeded to "fix it" she was watching tv while filing my nails. I attempted small talk and was ignored. Hopefully it was just an off day for her. Not very good at Customer service. Read Less

I love this place! I have been getting my nails done for years. Just recently moving from Southern California I thought I couldn't find any better. Before my gel nail polish would always chip and not last more than two weeks. Now my nails last a month. The prices are reasonable and the staff is friendly. It's family run, with Sam the owner and his wife and brother-in-law working along side.  The wait time is a little longer because each customer gets a quality experience and is never rushed. Best time to come is weekday if you don't want a long wait, but anytime you come you will leave happy. Read Less

Kim is always on point with my eyebrows! I won't go anywhere else to get them done. She is the only person I trust to do them. I have three girls and Kim is the only one that I will allow to even get close to them. Love me some Kim! Read Less

I'm from NJ my son, his wife and friend referred me to this place. Sam did an great job on my nails. I'm really happy with how the job came out. Kim was great!!! Not everyone can do my eyebrows. She did an amazing job. If you need to find a place while your visiting or just moved up here this is the place to go!!!! Read Less

Manicure was very bad, guy was very fast paced and didn't speak at all. Didn't ask me what I wanted or how I wanted my nails. My nail chipped before I even left and the guy fixed it but as soon as I got home it had chipped again. Waste of money. All my nails chipped in less than a week. Read Less

I LOVE Chicago Nails!!!!!!! I have been going here since I moved here in 2008 and I wont go anywhere else! I drive from New Bern to Havelock just to get my nails and eyebrows done! I hear people complain all the time but I have never had an issue. I always recommend my friends to go there.. Read Less

This place is a terrible waste of money. I got gel on my nails last Thursday the following Monday they were already peeling. When the lady started putting the gel on, I told her I didn't care for the color...she just kept going and said looks good. I do not recommend this place to anyone! Read Less

DO NOT GO HERE!!!! I walked in right after someone and she didn't even change the towel where my head goes.  I brought it to her attention and she did it and threw the old towel on the ground. I saw that she used the same stick from the last person! Disgusting Asian places that do NOT comply with the sanitation laws. She was doing my eyebrow wax and she got wax in MY HAIR. She started saying, her exact words "your hair low, I see a lot of Spanish hair low. I take off." She started taking it off with the oil then when she was going to trim my eyebrows she cut my HAIR because she was to LAZY to remove it with the oil. This is Kim who is apparently great. No no way in hell is she good. And I asked them what kind of acrylic they use for nails and they didn't want to tell me you know what that means! THEY USE MMA if you don't know what that is Google it! It's banned in the state of NC. Read Less

I've gone in for a few years and everyone is so sweet! The manicurists always make me feel welcome and help me as soon as they can. Kim is awesome at doing eyebrows, she knows so much and is very accommodating with my dry skin. Also my shellac manicures last twice as long than any other nail salon I've been to.I would recommend going here to everyone! Read Less