I had been a customer of Coco nails for about 2 year, and I stopped going because one evening the owner got mad because I seen a polish color that I liked better than the one I had chosen and he got v... Read More
I had been a customer of Coco nails for about 2 year, and I stopped going because one evening the owner got mad because I seen a polish color that I liked better than the one I had chosen and he got very snippy with me about me changing my mind, even though I was paying for the service. So I just quit going. Well it's been about a year since I've been there because Fayetteville has so many nail shops that I felt like I didn't have to patronize them.
I was in the neighborhood at the next door DQ, so I decided to get my nails done, hoping for a drama-free Mani this go round, esp since they sent me a 10% off coupon via email as an old patron of theirs.
BAAAAAD IDEA! 😖
So this is how my encounter went on my first day back in about a year. I was kindly greeted by the owners wife, very nice and poised,
as all the technicians are. She asked me what I wanted, and I asked her could I look at the selection of chrome nails. She brought me a sample with about 6 different Chrome polishes on it. Since I thought that was all the samples of the Chrome, I picked one and I also picked the extra design, which I would have had to pay 10 extra dollars for, but I didn't mind because I wanted to spoil myself since I was going out of town. Then the polite technician asked me to come sit, I went and sat, but I noticed they had about six different sample boards of the Chrome nails. So I asked the owner's son, who was gonna do my nails, "Ohhhhh Gee, can I see those samples." And all of a sudden, out of nowhere, the owner came over and SNATCHED the nail samples out of my hand ✋ and threw it halfway across the room onto another workstation, in the corner, like some raging bull in a china shop. I responded by saying, "Oh my that was rude!" and he responded by asking me to leave. He asked me to leave because I stated the obvious that he's rude, impatient, and, obnoxious. He was so out -of-pocket, extra, and impatient. Patrons pay their money to come to nail shops to unwind, relax, and not feel nervous or scoulded like a child about wanting to see various selections of nail 💅 polishes. If I choose a polish and then change my mind before the technician begins, then that's my perogative 🤔UMMMM BECAUSE I AM PAYING. I don't like to feel like I'm in a sweatshop or that I'm being rushed to choose, or if I choose a particular nail color, that Im under obligation to stick with that if I happen to glance over 👀 and see a sample at the next table I think I would like better. 🙄
And let me reiterate the technicians are very nice, it's a family business and I understand that everyone is protective over their cubs, but asking your son to see another nail sample is nothing for you to act like a bull in a china shop about. The reasons for asking me to leave were totally UNWARRANTED esp because I had been going to him for 2 years prior.
He needs to get some meds for his little tempermental outbursts. No one is trying to do his family wrong, he is just waaay too overprotective--I just like what I like because that's what I pay for.
But what goes around comes around. So if you want a place you can relax and feel unpressured about how you spend ur hard earned money 💰, this is NOT ur place! Very pushy and Very nasty. UNPROFESSIONAL!
all I'm saying is you better bring a snapshot of what you want, or you might see the Hulk come out from nowhere and ask you to leave! But you know what, if ur new to the area, I just want you to know their's a lot of competition in the Fayetteville area, so I will not lose any sleep. But I think everyone should know how the Owner is. I've seen him yell at customers before, I'm not the only one. Just take this time, do some scrolling and read a few of the reviews. He gets very snippy at times because they are so busy, buuut what he fails to realize is, it's not the customer's fault, and patrons should be able to take their time and choose what they want without him falling off the deep end. TWILIGHT ZONE. 😱😵 Snatching samples from your hand, just for inquiring. Please seek Professional Help! Read Less