Don't do it! Don't even go in! Take your money and run, run far to another salon! You'll be thankful that I told you so!! Do not even waste your time especially your money going here! I called befor... Read More
Don't do it! Don't even go in! Take your money and run, run far to another salon! You'll be thankful that I told you so!! Do not even waste your time especially your money going here! I called before I went and was told that the gel polish would be $35. I explained that I had gel polish on and that I needed that off and new polish put on. This is a normal procedure at any other salon that I have been going to for several years!!! I get there, the owner tells me that I have on-acrylic full set. I tell him that I dont, that it's gel polish not acrylic full set. I also tell him that I have been doing this for a couple of years now and that they soak it off the exact same way that you do the shellac! I should know, I pay every 2-3 weeks to have my nails done. I know what I ask for and I watch them put it on!!! This one is called S&S gel polish. It's a little thicker than shellac, lasts a little longer and my nails are stronger after I use it. I'm sorry that the owner is not up to date on his polish! However, after I proceed to tell him that they soak it off at my salon, he sits me down like I'm an idiot and pulls, tears, destroys my real nails by taking it off with a fake finger nail tip. What on earth? I have never seen this done, ever!! My salon tells you NOT TO PEEL THE GEL POLISH OFF BECAUSE IT DESTROYS YOUR FINGER NAILS!!! As he is doing it, I am letting him know that he is doing it wrong, THAT it HURTS and that he is destroying my nails. HE COMPLETELY IGNORED ME! UNBELIEVABLE! Aren't you working for me at this point? ANYWAYS, he proceeds to do what he wants and stabs me under my cuticle with the fake nail that he was using to take my polish off the wrong way. I tell him it hurts, he ignores me, doesn't even acknowledge that I am talking to him, never even gives an apology-which could have gotten him somewhere with me, and he gets up and has another nail tech take over. Meanwhile, he tells her that I had acrylic, because I heard it, and that he is charging me $10 for a take off. A NAIL TAKE OFF? $10??? What in the world? I have never been charged to take off my polish if they are giving me another manicure and a new gel polish. Now I'm paying $10 on top of a crazy $35 for gel polish! Rip off! My salon, a very upscale, clean, respectable salon, only charges $20 for the exact service and I even get a back massage! You are charging me $45?? You are one crazy Dude!!! Good luck to you because your business practice and the way you treat people...SUCKS!!!! I paid the $45 and even tipped the 2nd nail tech, but I'm not a fool!!! So I left feeling scammed, in pain and frustrated that this man just ripped me off. I called my salon and told them exactly what happened and what he did. They couldn't believe it. I told them that I was going back in to get my $10 back because he was charging me for an acrylic take off. I asked them if they would explain to him, since he is obviously unaware of the newest trends of polish, what was exactly on my nails. They were pleased to do that. They couldn't believe how he treated me because -they listen to their customers. They actually want them to come back, to speak highly of them and they are genuinely concerned for their customers happiness. So, the next day I went in. Explained to him why I was there, why I was upset, that he destroyed my nails, they are now paper thin and bending terribly with the gel even on, they are short and they hurt! He could give one big flip. I told him that I wanted him to talk to the owner of my salon so he willingly did so. I couldn't believe it...he was yelling at her and being so rude. I actually called her after I left his salon, in which I will never go back into and neither should you, so that I could apologize for even bringing her into this. She just was appalled. After all of this, I did get my $10 back. He wasn't happy about it but he did ask me if that's what I wanted...absolutely! I should have told him I wanted all of my money back and that I would be owning his salon soon too! Luckily, I'm not like that. Buddy...Joe- you didn't pull one over on me. Hopefully you won't be able to do this to someone else. It's unfortunate that you are so greedy because that's going to really hurt your business and your family. Best of luck to you! Read Less